Black plate (85,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-6007168) -
2014 - 2nd Edition - 7/15/13
Vehicle Care 10-85
Towing the Vehicle
{Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to the chassis
components—including the front
and rear subframes, suspension
control arms, and links —during
towing and recovery of a disabled
vehicle, or when securing the
vehicle to a flatbed car carrier.
Use the proper nylon strap
harnesses around the tires to
secure them to the flatbed car
carrier.
Have the vehicle towed on a flatbed
car carrier or a wheel lift tow truck.
If a wheel lift tow truck is used, the
drive wheels cannot contact the
road while the vehicle is being
towed. A wheel dolly must be used
to lift all drive wheels off the ground. Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing”
following.
Recreational Vehicle
Towing
Recreational vehicle towing refers to
towing the vehicle behind another
vehicle
–such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly. Here are some important things to
consider before recreational vehicle
towing:
.The towing capacity of the
towing vehicle. Be sure to read
the tow vehicle manufacturer's
recommendations.
.How far the vehicle will be
towed. Some vehicles have
restrictions on how far and how
long they can tow.
.The proper towing equipment.
See your dealer or trailering
professional for additional advice
and equipment
recommendations.
.If the vehicle is ready to be
towed. Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Black plate (86,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-6007168) -
2014 - 2nd Edition - 7/15/13
10-86 Vehicle Care
Dinghy Towing (with Automatic
Transmission)
{Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not
be covered by the vehicle
warranty. Do not tow the vehicle
with all four wheels on the
ground.Vehicles with an automatic
transmission should not be towed
with all four wheels on the ground.
If the vehicle must be towed, a dolly
should be used. See "Dolly Towing"
that follows.
Dinghy Towing (with Manual
Transmission)
To dinghy tow the vehicle from the
front with all four wheels on the
ground:
1. Position the vehicle to tow and
then secure it to the towing
vehicle. 2. Shift the transmission to Neutral.
3. Turn the ignition to ACC/
ACCESSORY.
4. To prevent the battery from draining while the vehicle is
being towed, remove fuse 22,
23, 24, and 25 from the
instrument panel fuse block. See
Instrument Panel Fuse Block on
page 10-42.
Remember to reinstall the fuses
once the destination has been
reached.
{Caution
If 105 km/h (65 mph) is exceeded
while towing the vehicle, it could
be damaged. Never exceed
105 km/h (65 mph) while towing
the vehicle.
Black plate (87,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-6007168) -
2014 - 2nd Edition - 7/15/13
Vehicle Care 10-87
{Caution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Dolly Towing
Tow the vehicle with the two rear
wheels on the ground and the front
wheels on a dolly:
To tow the vehicle with two wheels
on the ground and a dolly:
1. Put the front wheels on a dolly.
2. Shift the automatic transmissioninto P (Park) or a manual
transmission into 1 (First) gear.
3. Set the parking brake. 4. Clamp the steering wheel in a
straight-ahead position with a
clamping device designed for
towing.
5. Remove the key from the ignition.
6. Secure the vehicle to the dolly.
7. Release the parking brake.
Black plate (88,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-6007168) -
2014 - 2nd Edition - 7/15/13
10-88 Vehicle Care
{Caution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants on page 11-12.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
{Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning(Continued)
Caution (Continued)
products can be obtained from
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
{Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
This
esymbol is on any
underhood compartment electrical
center that should not be power
Black plate (2,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-6007168) -
2014 - 2nd Edition - 7/15/13
11-2 Service and Maintenance
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services.
The Additional Required
Services - Normal are for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. SeeVehicle Load Limits
on page 9-9.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel. See
Recommended Fuel (Gasoline)
on page 9-52.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required
Services - Severe are for vehicles
that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work on page 10-3.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil on page 10-11.
Once a Month
.Check the tire inflation
pressures. See Tire Pressure on
page 10-51.
.Inspect the tires for wear. See
Tire Inspection on page 10-56.
.Check the windshield washer
fluid level. See Washer Fluid on
page 10-25.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON DIC message displays, have
the engine oil and filter changed
within the next 1 000 km/600 mi.
If driven under the best conditions,
the engine oil life system might not
indicate the need for vehicle service
Black plate (6,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-6007168) -
2014 - 2nd Edition - 7/15/13
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped, must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start:
Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
Black plate (10,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-6007168) -
2014 - 2nd Edition - 7/15/13
13-10 Customer Information
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13-5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3-22.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
Black plate (3,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-6007168) -
2014 - 2nd Edition - 7/15/13
INDEX i-3
Compact Spare Tire . . . . . . . . . . 10-80
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-4 Messages . . . . . . . . . . . . . . . . . . . . 5-27
Compressor Kit, Tire Sealant . . . . . . . . . . . . . . . . . . . . . . 10-66
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-3
Control Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 9-41
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-18
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-19
Engine Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-11
Cooling System . . . . . . . . . . . . . . . 10-18 Engine Messages . . . . . . . . . . . . 5-28
Courtesy Lamps . . . . . . . . . . . . . . . . 6-5
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . 13-7
Cruise Control . . . . . . . . . . . . . . . . . 9-43 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Messages . . . . . . . . . . . . . . . . . . . . 5-28 Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-4
Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-4
Customer Information Service Publications
Ordering Information . . . . . . .13-11
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 13-1
D
Damage Repair, Collision . . . . . . 13-9
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iii
Data Recorders, Event . . . . . . . 13-14
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-2
Defensive Driving . . . . . . . . . . . . . . . 9-3
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 7-16
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Diesel Exhaust Fluid . . . . . . . . . . . 1-22
Diesel Exhaust Fluid (DEF) Warning Light . . . . . . . . . . . . . . . . 5-21 Diesel Exhaust Fluid
Messages . . . . . . . . . . . . . . . . . . . . 5-29
Diesel Particulate Filter . . . . . . . . 9-26
Diesel Particulate Filter Messages . . . . . . . . . . . . . . . . . . . . 5-30
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-5
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 5-22
Ajar Messages . . . . . . . . . . . . . . . 5-28
Locks . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Power Locks . . . . . . . . . . . . . . . . . . 2-12
Drive Belt Routing, Engine . . . . . 12-4
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-23
Driving
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-63
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-21
Highway Hypnosis . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . 9-6
If the Vehicle is Stuck . . . . . . . . . . 9-9
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-4