
Black plate (2,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
6014141) - 2014 - crc - 8/13/13
2-2 Keys, Doors, and Windows
The two keys can be used for the
ignition and all locks.
The key code is stamped on the key
number plate and can be used to
make new keys at any dealer. Store
this information in a safe place
outside the vehicle.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
If equipped, with an active OnStar
subscription, an OnStar Advisor
may remotely unlock the vehicle.
See“OnStar” if equipped.
Remote Keyless Entry
(RKE) System
SeeRadio Frequency Statement on
page 13-15.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
20 m (65 ft) away from the vehicle.
Some conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System on page 2-2.

Black plate (16,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
6014141) - 2014 - crc - 8/13/13
9-16 Driving and Operating
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
does not work, the vehicle needs
service.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location. 3. Come to a complete stop, shift
to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9-26
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY. ACC (ACC/ACCESSORY):
This is
the position in which you can
operate some electrical accessories
or items plugged into the accessory
power outlets.
Use this position if the vehicle must
be pushed or towed.
ON (ON/RUN): This position can
be used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position. If you leave the key in the
ACC/ACCESSORY or ON/RUN
positions with the engine off, the
battery could be drained. You may
not be able to start the vehicle if the
battery is allowed to drain for an
extended period of time.

Black plate (23,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
6014141) - 2014 - crc - 8/13/13
Vehicle Care 10-23
{Warning
If too much brake fluid is added, it
can spill on the engine and burn,
if the engine is hot enough. You
or others could be burned, and
the vehicle could be damaged.
Add brake fluid only when work is
done on the brake hydraulic
system.
When the brake fluid falls to a low
level, the brake warning light comes
on. See Brake System Warning
Light on page 5-16.
What to Add
Use only new DOT 3 brake fluid
from a sealed container.
Always clean the brake fluid
reservoir cap and the area around
the cap before removing it. This
helps keep dirt from entering the
reservoir.
{Warning
With the wrong kind of fluid in the
brake hydraulic system, the
brakes might not work well. This
could cause a crash. Always use
the proper brake fluid.
{Caution
.Using the wrong fluid can
badly damage brake
hydraulic system parts. For
example, just a few drops of
mineral-based oil, such as
engine oil, in the brake
hydraulic system can damage
brake hydraulic system parts
so badly that they will have to
be replaced. Do not let
someone put in the wrong
kind of fluid.
(Continued)
Caution (Continued)
.If brake fluid is spilled on the
vehicle's painted surfaces,
the paint finish can be
damaged. Be careful not to
spill brake fluid on the
vehicle. If you do, wash it off
immediately.
Battery
Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview on
page 10-4for battery location.
{Warning
Battery posts, terminals, and
related accessories contain lead
and lead compounds, chemicals
known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling.

Black plate (72,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
6014141) - 2014 - crc - 8/13/13
10-72 Vehicle Care
To tow the vehicle from the front
with all four wheels on the ground:
1. Position the vehicle that will betowed and secure it to the
towing vehicle.
2. Turn the ignition key to ACC/ ACCESSORY.
3. Shift the transmission to N (Neutral).
4. Turn fog lamps and all accessories off.
5. To prevent the battery from draining while the vehicle is
being towed, remove the 2 amp
PWR/MODING fuse from the
instrument panel fuse block and
store it in a safe location. See
Instrument Panel Fuse Block on
page 10-34.
{Caution
If the vehicle is towed without
performing each of the steps
listed under “Dinghy Towing,” the
(Continued)
Caution (Continued)
automatic transmission could be
damaged. Be sure to follow all
steps of the dinghy towing
procedure prior to and after
towing the vehicle.
{Caution
If 105 km/h (65 mph) is exceeded
while towing the vehicle, it could
be damaged. Never exceed
105 km/h (65 mph) while towing
the vehicle.
Once the destination has been
reached:
1. Set the parking brake.
2. Shift the transmission to P (Park).
3. Reinstall the 2 amp PWR/ MODING fuse to the instrument
panel fuse block. 4. Turn the ignition key to LOCK/
OFF and remove the key from
the ignition.
{Caution
Do not tow a vehicle with the front
drive wheels on the ground if one
of the front tires is a compact
spare tire. Towing with two
different tire sizes on the front of
the vehicle can cause severe
damage to the transmission.
Dolly Towing (All-Wheel-Drive
Vehicles)
All-wheel-drive vehicles should not
be towed with two wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off of the ground or dinghy towed
from the front. See “Dinghy Towing”
earlier in this section.

Black plate (6,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
6014141) - 2014 - crc - 8/13/13
14-6 OnStar
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of thevehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
See
Radio Frequency Statement on
page 13-15.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com (U.S.) or OnStar.ca
(Canada)
The website provides access to
account information, allows
management of the OnStar
subscription, and viewing of videos
of each service. Get subscription
plan pricing and sign up for OnStar
Vehicle Diagnostics. Click on the
“My Account”
tab on the home
page. The website navigation and
services provided may vary by
country.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To

Black plate (7,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
6014141) - 2014 - crc - 8/13/13
OnStar 14-7
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask an Advisor.
Advisors are available in English,
Spanish and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbalroute or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.