2014 CHEVROLET CAPTIVA SPORT door lock

Black plate (2,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
6014141) - 2014 - crc - 8/13/13
2-2 Keys, Doors, and Windows
The two keys can be used for the
ignition and all locks.
The key code is stamped on the key
number plate and can be used to
make new keys at any dealer. Store
this information in a safe place
outside the vehicle.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
If equipped, with an active OnStar
subscription, an OnStar Advisor
may remotely unlock the vehicle.
See“OnStar” if equipped.
Remote Keyless Entry
(RKE) System
SeeRadio Frequency Statement on
page 13-15.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
20 m (65 ft) away from the vehicle.
Some conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System on page 2-2.

Black plate (3,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
6014141) - 2014 - crc - 8/13/13
Keys, Doors, and Windows 2-3
Without Remote Start Shown, withRemote Start Similar
/(Remote Vehicle Start): For
vehicles with this feature, this button
is used to operate the remote start
feature. See Remote Vehicle Start
on page 2-4.
Q(Lock): Press to lock all the
doors, including the liftgate. The
vehicle's lamps may flash and the
horn may sound. See “Remote Door
Lock” under Vehicle Personalization
on page 5-36. On some models, the fuel door will
also be locked when the doors are
locked.
K(Unlock):
Press once to unlock
the driver door. If
Kis pressed
again within five seconds, all
remaining doors unlock. The interior
lamps come on and stay on for
20 seconds or until the ignition is
turned on. The exterior lamps may
flash when unlocking the vehicle.
See “Remote Door Unlock” under
Vehicle Personalization on
page 5-36 for more information.
L(Vehicle Locator/Panic
Alarm): Press and release to
locate the vehicle. The turn signal
lamps flash and the horn sounds
three times. Press and hold
Lto
activate the panic alarm. The turn
signal lamps flash and the horn
sounds repeatedly for 30 seconds.
The alarm turns off when the
ignition is turned to ON/RUN or
when
Lis pressed again. The
ignition must be in LOCK/OFF for
the panic alarm to work.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter is
programmed to the vehicle, all
remaining transmitters must also be
programmed. Any lost or stolen
transmitters no longer work once the
new transmitter is programmed.
Each vehicle can have up to eight
transmitters programmed to it.
Battery Replacement
Replace the battery if the REPLACE
REMOTE KEY FOB BATTERY
message displays on the Driver
Information Center (DIC). See
“REPLACE REMOTE KEY FOB
BATTERY” underKey and Lock
Messages on page 5-32.

Black plate (4,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
6014141) - 2014 - crc - 8/13/13
2-4 Keys, Doors, and Windows
{Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
To replace the battery:
1. Separate the transmitter with aflat, thin object inserted into the
notch on the side. 2. Remove the old battery. Do not
use a metal object.
3. Insert the new battery, positive side facing down. Replace with a
CR2032 or equivalent battery.
4. Reassemble the transmitter.
Remote Vehicle Start
If equipped with a remote starting
feature, the engine can be started
from outside of the vehicle.
/(Remote Start): This button is
on the RKE transmitter if the vehicle
has remote start.
Laws in some communities may
restrict the use of remote starters.
For example, some laws may
require a person using the remote
start to have the vehicle in view
when doing so. Check local
regulations for any requirements on
remote starting of vehicles.
Do not use the remote start feature
if the vehicle is low on fuel. The
vehicle could run out of fuel. The Remote Keyless Entry (RKE)
range may be less while the vehicle
is running.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System on page 2-2.
Starting the Engine Using
Remote Start
To start the vehicle:
1. Aim the RKE transmitter at the
vehicle.
2. Press and release
Qon the
RKE transmitter.
3. Immediately after completing Step 2, press and hold
/until
the parking lamps flash. If the
vehicle's lights can not be seen,
press and hold
/for at least
four seconds.
When the vehicle starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate

Black plate (6,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
6014141) - 2014 - crc - 8/13/13
2-6 Keys, Doors, and Windows
Door Locks
{Warning
Unlocked doors can be
dangerous.
.Passengers, especially
children, can easily open the
doors and fall out of a moving
vehicle. When a door is
locked, the handle will not
open it. The chance of being
thrown out of the vehicle in a
crash is increased if the
doors are not locked. So, all
passengers should wear
safety belts properly and the
doors should be locked
whenever the vehicle is
driven.
.Young children who get into
unlocked vehicles may be
unable to get out. A child can
be overcome by extreme heat
and can suffer permanent(Continued)
Warning (Continued)
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.
.Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the doors
can help prevent this from
happening.
To lock or unlock a door, use the
key from the outside or the door
lock from the inside.
Power Door Locks
Use the power door lock switch on
the front doors.
Q: Press to lock the doors.
K: Press to unlock the doors.
Delayed Locking
A chime will sound to indicate a
door or the liftgate is open when you
try to lock the doors with the power
door lock switch. The doors will not
lock, and the theft‐deterrent system
will not arm until all the doors are
closed and five seconds have
passed.
Automatic Door Locks
Automatic Door Lock
The doors are programmed to
automatically lock when the shift
lever is moved out of P (Park).
This feature can be programmed
through the Driver Information
Center (DIC). See “Auto Door Lock”
in Vehicle Personalization on
page 5-36.

Black plate (7,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
6014141) - 2014 - crc - 8/13/13
Keys, Doors, and Windows 2-7
Automatic Door Unlock
The doors can be programmed to
automatically unlock when the shift
lever is moved into P (Park). See
“Auto Door Unlock”inVehicle
Personalization on page 5-36.
Lockout Protection
When the power door lock switch is
pressed with the key in the ignition,
and any door is open, all the doors
lock and the driver door unlocks.
When doors are closed with the key
in the ignition, the horn will sound
as a reminder.
If the doors are locked with the
Remote Keyless Entry (RKE)
transmitter, and the key is in the
ignition, a chime sounds and all
except the driver door lock.
The lockout protection feature can
be overridden by holding the power
door lock switch for three seconds.
Safety Locks
{Caution
Pulling the inside door handle
while the rear door safety locks
are engaged could damage your
vehicle. Do not pull the inside
door handle while the rear door
safety locks are engaged.
The vehicle has rear door security
locks to prevent passengers from
opening the rear doors from the
inside.
Open the rear doors to access the
security locks on the inside edge of
each door.
To activate, insert a key into the slot
and turn it to the horizontal position.
The door can only be opened from
the outside.
To return the door to normal
operation, open the door and turn
the slot to the vertical position.

Black plate (8,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
6014141) - 2014 - crc - 8/13/13
2-8 Keys, Doors, and Windows
Doors
Liftgate
{Warning
Exhaust gases can enter the
vehicle if it is driven with the
liftgate, trunk/hatch open, or with
any objects that pass through the
seal between the body and the
trunk/hatch or liftgate. Engine
exhaust contains Carbon
Monoxide (CO) which cannot be
seen or smelled. It can cause
unconsciousness and even death.
If the vehicle must be driven with
the liftgate, or trunk/hatch open:
.Close all of the windows.
.Fully open the air outlets on
or under the instrument
panel.(Continued)
Warning (Continued)
.Adjust the Climate Control
system to a setting that
brings in only outside air and
set the fan speed to the
highest setting. See Climate
Control System in the Index.
.If the vehicle is equipped with
a power liftgate, disable the
power liftgate function.
For more information about
carbon monoxide, see Engine
Exhaust on page 9-20.
{Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it. To lock or unlock the liftgate from
outside the vehicle, press
QorK
twice on the Remote Keyless
Entry (RKE) transmitter. See
Remote Keyless Entry (RKE)
System Operation on page 2-2.
To lock or unlock the liftgate from
inside the vehicle, press
QorKon
the power door lock switch. See
Power Door Locks on page 2-6.
To open the liftgate, press the touch
pad on the underside of the liftgate
handle and pull up.
To close the liftgate, pull down using
the handle and close until it latches.

Black plate (9,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
6014141) - 2014 - crc - 8/13/13
Keys, Doors, and Windows 2-9
Liftgate Operation with Loss of
Power
To open the liftgate if the vehicle's
battery is disconnected or the
voltage is low, access the release
lever. Remove the interior trim cover
on the inside of the liftgate. Use a
tool to push the lever on the latch
until the liftgate releases.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
The vehicle may have a content
theft-deterrent alarm system.
The security light is near the center
of the instrument panel.
To arm the theft-deterrent system,
press
Qon the RKE transmitter
when all doors and the hood, on vehicles equipped with the remote
start feature only, are closed. The
security light will come on solid for
approximately 30 seconds and then
flash slowly. If
Qon the RKE
transmitter is pressed a second
time, the theft-deterrent system will
arm immediately, bypassing the
30-second delay. The content
theft-deterrent alarm is not armed
until the security light flashes slowly.
If any door, liftgate, or the hood, on
vehicles equipped with the remote
start feature only, are opened
without using the key or pressing
K
on the RKE transmitter, the exterior
lamps flash and the horn will sound
for about 30 seconds. If
QorKon
the RKE transmitter is not pressed,
the alarm sounds and periodically
repeats. If the system does not
operate as described above, see
your dealer for service.
The theft-deterrent system does not
arm if you lock the doors with a key.

Black plate (10,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
6014141) - 2014 - crc - 8/13/13
2-10 Keys, Doors, and Windows
To avoid setting off the alarm by
accident, always unlock a door with
the RKE transmitter or a key.
Unlocking a door any other way will
set off the alarm if the system has
been armed.
If you set off the alarm by accident,
turn off the alarm by pressing
Qor
Kon the RKE transmitter or by
placing the key in the ignition and
turning it to START.
Testing the Alarm
To test the alarm:
1. From inside the vehicle, lower the driver window and open the
driver door.
2. Get out of the vehicle, close the door, and activate the system by
locking the doors with the RKE
transmitter.
3. Wait for the security light to flash slowly. 4. Reach in through the window,
unlock the door with the manual
door lock, and open the door.
This should set off the alarm.
If the alarm does not sound when it
should, but the vehicle's headlamps
flash, check to see if the horn
works. The horn fuse may be blown.
To replace the fuse, see Fuses and
Circuit Breakers on page 10-31.
If the alarm does not sound or the
vehicle's headlamps do not flash,
see your dealer for service.
Immobilizer
See Radio Frequency Statement on
page 13-15.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system. The system is automatically armed
when the key is removed from the
ignition.
You do not have to manually arm or
disarm the system.
The security light comes on if there
is a problem with the theft-deterrent
system operation.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
When trying to start the vehicle if
the engine does not start and the
security light on the instrument
cluster comes on, there may be a
problem with the theft-deterrent
system. Turn the ignition off and try
again.
If the engine still does not start, and
the key does not appear to be
damaged, wait about five minutes