2014 CADILLAC SRX ESP

Black plate (74,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6081464) - 2014 - CRC - 10/4/13
10-74 Vehicle Care
5. Remove the nut retaining thespare tire.
6. Remove the spare tire and place it next to the tire being changed.
7. Remove the wing nut.
8. Remove the extension, jack, and wheel wrench and place them
near the tire being changed.
Removing the Flat Tire and
Installing the Spare Tire
Take off the wheel cover or center
cap, if the vehicle has one, to reach
the wheel bolts.
1. Do a safety check beforeproceeding. See If a Tire Goes
Flat on page 10-63 for more
information.
2. Turn the wheel wrench counterclockwise to loosen and
remove the wheel nut caps.
Do not try to remove plastic caps
from the cover or center cap.
3. Pull the cover or center cap away from the wheel. Store the
wheel cover in the cargo area
until you have the flat tire
repaired or replaced.
4. Turn the wheel wrenchcounterclockwise to loosen all
the wheel nuts, but do not
remove them yet.
5. Place the jack near the flat tire.
{Caution
Make sure that the jack lift head
is in the correct position or you
may damage your vehicle. The
repairs would not be covered by
your warranty.

Black plate (79,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6081464) - 2014 - CRC - 10/4/13
Vehicle Care 10-79
6. Route the strap through thewheel, as shown.
7. Attach the strap to the other cargo tie-down in the rear of the
vehicle.
8. Tighten the strap.
9. Replace the rubber cover.
The compact spare is for temporary
use only. Replace the compact
spare tire with a full-size tire as
soon as you can.
Compact Spare Tire
{Warning
Driving with more than one
compact spare tire at a time could
result in loss of braking and
handling. This could lead to a
crash and you or others could be
injured. Use only one compact
spare tire at a time.
If this vehicle has a compact spare
tire, it was fully inflated when new;
however, it can lose air over time.
Check the inflation pressure
regularly. It should be 420 kPa
(60 psi).
Stop as soon as possible and check
that the spare tire is correctly
inflated after being installed on the
vehicle. The compact spare tire is
designed for temporary use only.
The vehicle will perform differently
with the spare tire installed and it is
recommended that the vehicle
speed be limited to 80 km/h (50 mph). To conserve the tread of
the spare tire, have the standard tire
repaired or replaced as soon as
convenient and return the spare tire
to the storage area.
When using a compact spare tire,
the ABS and Traction Control
systems may engage until the spare
tire is recognized by the vehicle,
especially on slippery roads. Adjust
driving to reduce possible
wheel slip.
{Caution
When the compact spare is
installed, do not take the vehicle
through an automatic car wash
with guide rails. The compact
spare can get caught on the rails
which can damage the tire, wheel,
and other parts of the vehicle.
Do not use the compact spare on
other vehicles.

Black plate (94,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6081464) - 2014 - CRC - 10/4/13
10-94 Vehicle Care
3. Start on the outside edge of thesoil and gently rub toward the
center. Fold the cleaning cloth to
a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
Following the cleaning process, a
paper towel can be used to blot
excess moisture.Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
brush to remove dirt that could
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
using mild soap. Do not use bleach
or fabric softener. Rinse thoroughly
and air dry before next use.
{Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
{Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, spot lifters, or spot
removers. Do not use cleaners
that contain silicone or wax-based
products. Cleaners containing (Continued)

Black plate (95,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6081464) - 2014 - CRC - 10/4/13
Vehicle Care 10-95
Caution (Continued)
these solvents can permanently
change the appearance and feel
of leather or soft trim and are not
recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
{Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.
Cargo Cover and
Convenience Net
Wash with warm water and mild
detergent. Do not use chlorine
bleach. Rinse with cold water, and
then dry completely.
Care of Safety Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.
Floor Mats
{Warning
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
pedals.
Use the following guidelines for
proper floor mat usage.
.The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that certified floor mats be
purchased. Non-certified floor
mats may not fit properly and
may interfere with the pedals.
Always check that the floor mats
do not interfere with the pedals.

Black plate (1,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6081464) - 2014 - CRC - 10/4/13
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Cadillac Premium Care
Maintenance
Cadillac Premium CareMaintenance . . . . . . . . . . . . . . . 11-3
Maintenance Schedule
Maintenance Schedule . . . . . . . 11-4
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 11-9
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . 11-10
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . 11-13
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 11-14
Maintenance Records
Maintenance Records . . . . . . 11-15
General Information
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to help
protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online
scheduling to assist with service
needs.

Black plate (2,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6081464) - 2014 - CRC - 10/4/13
11-2 Service and Maintenance
Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained
technicians, the dealer is the place
for routine maintenance such as oil
changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
{Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered
by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See
Vehicle Load Limits
on page 9-10.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel. See
Recommended Fuel on
page 9-57.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.

Black plate (1,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6081464) - 2014 - CRC - 10/4/13
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
Roadside Service . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-12
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-13
Event Data Recorders . . . . . . 13-13
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-14
Infotainment System . . . . . . . . 13-14
Radio Frequency Identification (RFID) . . . . . . . 13-14
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner of
your dealership or the general
manager.

Black plate (6,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6081464) - 2014 - CRC - 10/4/13
13-6 Customer Information
.Lock-Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with a spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
6 years/110 000 km (70,000 mi)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside
Service is more than an auto club or
towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting a
Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30-mile radius
of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery:
Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle
registration is required.