2014 CADILLAC SRX 1-1

Black plate (10,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6081464) - 2014 - CRC - 10/4/13
11-10 Service and Maintenance
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services—their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required. Battery
The battery supplies power to start
the engine and operate any
additional electrical accessories.
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
.Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
.Belts may need replacing if they
squeak or show signs of
cracking or splitting.
.Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary. Brakes
Brakes stop the vehicle and are
crucial to safe driving.
.Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
.Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants on page 11-13 for GM
approved fluids.
.Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
.Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.

Black plate (11,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6081464) - 2014 - CRC - 10/4/13
Service and Maintenance 11-11
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
.With a multi-point inspection,
your dealer can check the lamps
and note any concerns.Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
.As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
.Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
.Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.

Black plate (12,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6081464) - 2014 - CRC - 10/4/13
11-12 Service and Maintenance
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, seeInterior Care on
page 10-92 andExterior Care on
page 10-87.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
.Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
.Your dealer has the required
equipment to ensure proper
wheel alignment.
Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
.Signs of damage include
scratches, cracks, and chips.
.Trained dealer technicians can
inspect the windshield and
recommend proper replacement
if needed. Wiper Blades
Wiper blades need to be cleaned
and kept in good condition to
provide a clear view.
.Signs of wear include streaking,
skipping across the windshield,
and worn or split rubber.
.Trained dealer technicians can
check the wiper blades and
replace them when needed.

Black plate (13,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6081464) - 2014 - CRC - 10/4/13
Service and Maintenance 11-13
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
UsageFluid/Lubricant
Engine Oil Use only engine oil licensed to the dexos1
®specification of the proper
SAE viscosity grade. ACDelco dexos1 Synthetic Blend is recommended.
See Engine Oil on page 10-7.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. SeeEngine Coolant on page 10-13.
Fuel Additive Fuel System Treatment PLUS (Part No. 88861013).
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19299818, in Canada 19299819).
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Hydraulic Power Steering System DEXRON
®-VI Automatic Transmission Fluid.
Automatic Transmission DEXRON
®-VI Automatic Transmission Fluid.
Transfer Case (All-Wheel Drive) Transfer Case Fluid (GM Part No. 19256084, in Canada 19256085). Chassis Lubrication Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Key Lock Cylinders, Hood, and Door Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).

Black plate (14,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6081464) - 2014 - CRC - 10/4/13
11-14 Service and Maintenance
UsageFluid/Lubricant
Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and
Release Pawl Lubriplate Lubricant Aerosol (GM Part No. 89021668, in
Canada 89021674) or lubricant meeting requirements of NLGI #2,
Category LB or GC-LB.
Power Liftgate Actuator Ball Joint Multi-Purpose Lubricant (GM Part No. 89021668, in Canada 89021674). Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. 12345579, in Canada 10953481).
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 20897358 A3147C
Engine Oil Filter 89017525 PF63
Passenger Compartment Air Filter Element 13271191 CF176
Spark Plugs 12622561 41–109
Wiper Blades
Driver Side –65.0 cm (25.6 in) 22870539 —
Passenger Side –42.5 cm (16.7 in) 22870540 —
Rear –30.0 cm (11.8 in) 20825882 —

Black plate (15,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6081464) - 2014 - CRC - 10/4/13
Service and Maintenance 11-15
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Maintenance Stamp Services Performed

Black plate (16,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6081464) - 2014 - CRC - 10/4/13
11-16 Service and Maintenance
DateOdometer
Reading Serviced By Maintenance Stamp Services Performed

Black plate (3,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6081464) - 2014 - CRC - 10/4/13
Customer Information 13-3
STEP THREE—Canadian
Owners: In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Limited wants you to be aware of its
participation in a no-charge
mediation/arbitration program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge. For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-888-446-2000 (English),
1-800-263-7854 (French),
or write to:
Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).Customer Assistance
Offices
Cadillac encourages customers to
call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Cadillac,
the letter should be addressed to:
United States and Puerto Rico
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text
Telephone devices (TTYs))
Roadside Service: 1-800-224-1400
From U.S. Virgin Islands:
1-800-496-9994