Black plate (57,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Infotainment System 7-57
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.
Black plate (85,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Infotainment System 7-85
5. The system will ask for you tostate the name. You will have
four seconds to state the name.
The system will respond back
with the name and prompt you to
repeat the name for
confirmation.
To delete an address book entry:
1. Press CONFIG.
2. Press the Nav screen button.
3. Press Edit/View Address Book.
4. Select the address book entry to delete.
5. Press Delete to delete the address book entry.
6. A confirmation pop-up will display. Press OK to delete;
press Cancel to cancel the
operation.
To delete the entire address book:
1. Press CONFIG.
2. Press the Nav screen button.
3. Press Edit/View Address Book. 4. A list of all the address book
entries will display. Press and
hold Clear All.
5. A confirmation pop-up will display. Press OK to delete;
press Cancel to cancel the
operation.
Map Database Information
Use the Map Database Information/
Remove Map Data screen button to
view the coverage areas of the map
database or to replace the map
database. 1. Press the Map Database
Information/Remove Map Data
screen button to display the Map
Coverage Area screen.
2. Press the Remove Map Data screen button to remove the
map data. A screen showing,
“The Map can now be safely
removed” displays.
3. Press the confirmation screen button to safely remove the
map data.
If the map data is not removed, the
map database will not be available
for that ignition cycle. Map database
functionality can be restored by
cycling the ignition.
Off-Road Mode
To turn the Off-road mode on or off:
1. Press CONFIG.
2. Press the Nav screen button.
3. Press Off-Road mode. The button will be highlighted when
the feature is on.
Black plate (98,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
7-98 Infotainment System
Voice Recognition
The navigation system's voice
recognition allows for hands-free
operation of the navigation system,
audio system, and OnStar (if
equipped) features.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
SeeRetained Accessory Power
(RAP) on page 9-25 for more
information.
To use voice recognition:
1. Press and hold SRCE located on the steering wheel until you
hear a beep. The audio system
mutes.
2. Clearly state one of the commands listed on the
following pages.
Helpful Hints for Stating
Commands
.When a multiple command is
available, choose the command
that works best.
.Words that are in brackets are
optional. For example, for the
command Radio [band] [select]
FM, stating Radio FM or Radio
select FM are both valid
commands.
.When the system recognizes the
command the system does one
of the following:
‐ Perform the function.
‐ Ask you to confirm your
choice. ‐
Issue an error message “Did
not recognize. Voice
Recognition Canceled.”
.If you experience difficulty with
the system recognizing a
command, try saying it more
softly, and wait for a few
seconds after the beep,
or repeat the command.
.Background noise may cause
voice commands to be
misunderstood, including airflow
noise from wind.
.To use the voice recognition
system, the map DVD must be
loaded and the navigation
system must be on.
This system is able to recognize
commands in three different
languages. The system only
recognizes commands based on the
language selected from the Driver
Information Center (DIC). See
Driver Information Center (DIC) on
page 5-22 for more information.
Black plate (106,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
7-106 Infotainment System
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un-mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle: 1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press and hold
b/gfor
two seconds.
Black plate (5,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Climate Controls 8-5
If vent, bi-level, or floor mode is
selected again, the climate control
system displays the previous
temperature settings.
Do not drive the vehicle until all the
windows are clear.
#(Air Conditioning):Press to
turn the air conditioning (A/C)
compressor on and off. An indicator
light comes on to show that the air
conditioning is on.
Pressing this button when the
outside temperature is too cool for
air conditioning will make the air
conditioning indicator flash 3 times
and then turn off indicating the air
conditioning mode is not available.
If the air conditioning is on and the
outside temperature drops below a
temperature which is too cool for air
conditioning to be effective, the air
conditioning light turns off to show
that the air conditioning mode has
been canceled.
On hot days, open the windows long
enough to let hot inside air escape.
This helps to reduce the time it takes for the vehicle to cool down.
It also helps the system to operate
more efficiently.
The air conditioning system
removes moisture from the air, so a
small amount of water might drip
under the vehicle while idling or
after turning off the engine. This is
normal.
@(Recirculation):
Press to turn
the recirculation mode on or off. An
indicator light comes on to show
that the recirculation is on.
This mode recirculates and helps to
quickly cool the air inside the
vehicle. It can be used to help
prevent outside air and odors from
entering the vehicle.
The recirculation mode cannot be
used with floor, defog, or defrost
modes. If recirculation is selected
with one of those modes, the
indicator light flashes three times
and then turns off. The air
conditioning compressor also comes
on when this mode is activated.
While in recirculation mode the windows may fog when the weather
is cold and damp. To clear the fog,
select either the defog or defrost
mode and increase the fan speed.
The recirculation mode can also be
turned off by turning off the ignition.
REAR (Rear Climate Control):
For
vehicles with the rear heating and
air conditioning controls. Press the
REAR button to turn the rear climate
control system on or off. See Rear
Climate Control System (Rear
Climate with Rear Seat Audio) on
page 8-6.
Rear Window Defogger
The rear window defogger uses a
warming grid to remove fog from the
rear window.
1(Rear Window Defogger):
Press to turn the rear window
defogger on or off. It automatically
turns off after it has been activated.
The defogger can also be turned off
by turning off the engine. Do not
drive the vehicle until all the
windows are clear.
Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-4
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Driving . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . 9-10
Highway Hypnosis . . . . . . . . . . . 9-11
Hill and Mountain Roads . . . . . 9-11
Winter Driving . . . . . . . . . . . . . . . 9-12
If the Vehicle Is Stuck . . . . . . . . 9-13
Vehicle Load Limits . . . . . . . . . . 9-14
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-20
Adjustable Throttle and BrakePedal . . . . . . . . . . . . . . . . . . . . . . . 9-21
Ignition Positions . . . . . . . . . . . . 9-21
Starting the Engine . . . . . . . . . . 9-23
Engine Heater . . . . . . . . . . . . . . . 9-24 Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . 9-25
Shifting Into Park . . . . . . . . . . . . 9-25
Shifting out of Park . . . . . . . . . . 9-26
Parking over Things That Burn . . . . . . . . . . . . . . . . . . 9-27
Active Fuel Management
®. . . 9-27
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-27
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . 9-28
Automatic Transmission
Automatic Transmission . . . . . 9-28
Manual Mode . . . . . . . . . . . . . . . . 9-31
Tow/Haul Mode . . . . . . . . . . . . . . 9-32
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 9-33
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . 9-33
Parking Brake . . . . . . . . . . . . . . . 9-34
Brake Assist . . . . . . . . . . . . . . . . . 9-34
Hill Start Assist (HSA) . . . . . . . 9-35
Ride Control Systems
StabiliTrak®System . . . . . . . . . 9-35
Locking Rear Axle . . . . . . . . . . . 9-38
Road Sensing Suspension . . . 9-38
Continuous Damping Control (CDC) . . . . . . . . . . . . . . 9-39
Automatic Level Control . . . . . 9-39
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-40
Object Detection Systems
Ultrasonic Parking Assist . . . . 9-42
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . 9-44
Rear Vision Camera (RVC) . . . . . . . . . . . . . 9-45
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-49
Recommended Fuel . . . . . . . . . 9-49
Gasoline Specifications . . . . . . 9-50
California FuelRequirements . . . . . . . . . . . . . . 9-50
Fuels in Foreign Countries . . . 9-50
Fuel Additives . . . . . . . . . . . . . . . 9-50
E85 or FlexFuel . . . . . . . . . . . . . . 9-50
Filling the Tank . . . . . . . . . . . . . . 9-51
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-53
Black plate (10,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
9-10 Driving and Operating
axles or exhaust pipe. Deep water
can damage the axle and other
vehicle parts.
If the standing water is not too deep,
drive slowly through it. At faster
speeds, water splashes on the
ignition system and the vehicle can
stall. Stalling can also occur if you
get the tailpipe under water. While
the tailpipe is under water, you will
not be able to start the engine.
When going through water, the
brakes get wet, and it might take
longer to stop. See Driving on Wet
Roads.
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody,
or chassis, or under the hood.
These accumulations can be a fire
hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, andexhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. Refer to the
Maintenance Schedule on
page 11-3.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
(Continued)
Warning (Continued)
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
Black plate (11,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Driving and Operating 9-11
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10-39.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest. Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving
—scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{Warning
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill.
Steering may also be affected
when ignition is off. You could
(Continued)