Black plate (86,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
10-86 Vehicle Care
2. Disconnect the blacknegative (−) cable from the
vehicle with the good battery.
3. Disconnect the red positive (+) cable from the vehicle with the
good battery.
4. Disconnect the red positive (+) cable from the other vehicle.
5. Return the remote positive (+) terminal cover, if the vehicle has
one, to its original position.Towing
Towing the Vehicle
Notice: Incorrectly towing a
disabled vehicle may cause
damage. The damage would not
be covered by the vehicle
warranty. Do not lash or hook to
the chassis components
including the front and rear
subframes, suspension control
arms and links during towing and
recovery of a disabled vehicle or
to secure the vehicle to a flatbed
car carrier. Use the proper nylon
strap harnesses around the tires
to secure the flatbed car carrier.
Have the vehicle towed on a flatbed
car carrier or a wheel lift tow truck.
If a wheel lift tow truck is used, the
drive wheels cannot contact the
road while the vehicle is being
towed. A wheel dolly must be used
to lift all drive wheels off the ground. Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing”
following.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle
–such as behind a
motorhome. The two most common
types of recreational vehicle towing
are known as “dinghy towing”
(towing the vehicle with all four
wheels on the ground) and “dolly
towing” (towing the vehicle with two
wheels on the ground and two
wheels up on a device known as a
“dolly”).
Black plate (89,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Vehicle Care 10-89
Use the following procedure to
dinghy tow a two-wheel-drive
vehicle from the rear:
1. Attach the dolly to the towvehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.
3. Firmly set the parking brake. See Parking Brake on
page 9-34.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.
7. Turn the ignition to LOCK/OFF.Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Notice: Do not use
petroleum-based, acidic,
or abrasive cleaning agents as
they can damage the vehicle's
paint, metal, or plastic parts.
If damage occurs, it would not be
covered by the vehicle's warranty.
Approved cleaning products can
be obtained from your dealer.
Follow all manufacturer
directions regarding correct product usage, necessary safety
precautions, and appropriate
disposal of any vehicle care
product.
Notice:
Avoid using
high-pressure washes closer than
30 cm (12 in) to the surface of the
vehicle. Use of power washers
exceeding 8,274 kPa (1,200 psi)
can result in damage or removal
of paint and decals.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
have the damage assessed and
Black plate (6,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
13-6 Customer Information
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 6 years/
110 000 km (70,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
Cadillac and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Service program at
any time without notification.
Cadillac and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Cadillac Owner Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with a spare
tire. The spare tire, if equipped, must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start:
Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
6 years/110 000 km (70,000 mi)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside
Service is more than an auto club or
towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting a
Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
Black plate (15,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Customer Information 13-15
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation; about
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Navigation System
Use of the navigation system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See
Using the
Navigation System on page 7-61 for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
OnStar 14-1
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . 14-2
Connections . . . . . . . . . . . . . . . . . 14-3
Diagnostics . . . . . . . . . . . . . . . . . . 14-5
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . 14-5
OnStar Overview
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services.
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
Press
Qor call 1-888-4-ONSTAR
(1-888-466-7827) to speak to an
Advisor. Press
=to:
.Make a call, end a call,
or answer an incoming call.
.Give OnStar Hands-Free Calling
voice commands.
.Give OnStar Turn-by-Turn
Navigation voice commands.
Requires the available Directions
and Connections service plan.
Press
Qto connect to a live
Advisor to:
.Verify account information or
update contact information.
.Get driving directions. Requires
the available Directions and
Connections service plan.
.Receive On-Demand
Diagnostics for a check of the
vehicle’s key operating systems.
.Receive Roadside Assistance.
Press the OnStar Emergency button
>to get a priority connection to an
Emergency Advisor available
24/7 to:
Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
14-2 OnStar
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get crisis assistance and
evacuation routes.
OnStar Services
Emergency
With Automatic Crash Response,
the built-in system can automatically
connect to help in most crashes,
even if help cannot be requested.
Press
>to connect to an
Emergency Advisor. GPS
technology is used to identify the
vehicle location and can provide
critical information to emergency
personnel. The Advisor is also
trained to offer critical assistance in
emergency situations before first
responders arrive.
Security
OnStar provides services like Stolen
Vehicle Assistance, Remote Ignition
Block, and Roadside Assistance,
if equipped. OnStar can unlock the
vehicle doors remotely, if equipped
with automatic door locks, and can
help police locate the vehicle if it is
stolen.
Navigation
OnStar navigation requires the
Directions and Connections
service plan.
Press
Qto receive directions or
have them sent to the vehicle
navigation screen, if equipped.
Destinations can also be forwarded
to the vehicle from MapQuest.com.
The OnStar mapping database is
continuously updated. For coverage
maps, see www.onstar.com (U.S.)
www.onstar.ca (Canada).
Turn-by-Turn Navigation
1. PressQto connect to a live
Advisor.
2. Request directions.
3. Directions are downloaded to the vehicle.
4. Follow the voice-guided commands.
Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/24/13
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-25
Active Fuel Management
®. . . . . 9-27
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-65
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-21
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-3
Air Cleaner/Filter, Engine . . . . . 10-12
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-36
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-29
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-31
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-29 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-29
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-28
Where Are the Airbags? . . . . . . 3-26
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-35
Passenger Status Indicator . . . 5-13
Readiness Light . . . . . . . . . . . . . . 5-13
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-35
System Check . . . . . . . . . . . . . . . . 3-24
Alarm Vehicle Security . . . . . . . . . . . . . . 2-12
All-Terrain Tires . . . . . . . . . . . . . . . 10-41
All-Wheel Drive . . . . . . . . . 10-24, 9-33
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-9
Antenna Rear Side Window . . . . . . . . . . . . 7-17
Satellite Radio . . . . . . . . . . . . . . . . 7-18
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-33
Warning Light . . . . . . . . . . . . . . . . . 5-18 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-89
Interior . . . . . . . . . . . . . . . . . . . . . . 10-92
Armrest Storage . . . . . . . . . . . . . . . . 4-2
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Audio Players CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-18
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
Audio System Radio Reception . . . . . . . . . . . . . . 7-16
Rear Seat (RSA) . . . . . . . . . . . . . 7-59
Theft-Deterrent Feature . . . . . . . . 7-3
Automatic Dimming Mirrors . . . . . . . . . . . . . . 2-16
Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Headlamp System . . . . . . . . . . . . . 6-5
Level Control . . . . . . . . . . . . . . . . . 9-39
Transmission . . . . . . . . . . . . . . . . . 9-28
Transmission Fluid . . . . . . . . . . . 10-9
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-31
Shift Lock Control
Function Check . . . . . . . . . . . 10-27
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 7-29
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-25
Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/24/13
i-2 INDEX
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-25
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-24Jump Starting . . . . . . . . . . . . . . . 10-81
Load Management . . . . . . . . . . . . 6-10
Power Protection . . . . . . . . . . . . . 6-10
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-27
Blade Replacement, Wiper . . . 10-28
Bluetooth Overview . . . . . . . . . . . . . . . . . . . 7-100
Brake
Pedal and AdjustableThrottle . . . . . . . . . . . . . . . . . . . . . . 9-21
System Warning Light . . . . . . . . 5-17
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-21 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-33
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-34
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-22
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-34
System Messages . . . . . . . . . . . . 5-27
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-20 Bulb Replacement . . . . . . . . . . . . 10-31
Back-up Lamps . . . . . . . . . . . . . 10-30
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-7
Headlamp Aiming . . . . . . . . . . . 10-29
Headlamps . . . . . . . . . . . . . . . . . 10-29
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . 10-29
License Plate Lamps . . . . . . . 10-31
Buying New Tires . . . . . . . . . . . . . 10-54
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-4
California Fuel Requirements . . . . . . . . . . . 9-50
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Camera, Rear Vision . . . . . . . . . . 9-45
Canadian Vehicle Owners . . . . . . . . iii
Capacities and
Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-27
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Winter Driving . . . . . . . . . . . . . . . . 9-12 Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD/DVD Player . . . . . . . . . . . . . . . . 7-18
Center Console Storage . . . . . . . . 4-2
Chains, Tire . . . . . . . . . . . . . . . . . . 10-59
Charging System Light . . . . . . . . 5-14
Check Engine Light . . . . . . . . . . . . . . . . . . 5-15
IgnitionTransmission Lock . . . . . . . . 10-27
Child Restraints
Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-39
Lower Anchors and Tethers for Children . . . . . . . . . 3-45
Older Children . . . . . . . . . . . . . . . . 3-37
Securing . . . . . . . . . . 3-52, 3-55
Systems . . . . . . . . . . . . . . . . . . . . . . 3-41
Cigarette Lighter . . . . . . . . . . . . . . . . 5-8
Circuit Breakers . . . . . . . . . . . . . . 10-32
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-89
Interior Care . . . . . . . . . . . . . . . . 10-92
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6