2014 CADILLAC ESCALADE ESV service

Black plate (105,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Infotainment System 7-105
Using the“Dial”or“Call”
Command
1. Press and hold
b/gfor
two seconds.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Calling 911 Emergency
1. Press and hold
b/gfor
two seconds.
2. Say “Dial”or“Call.”
3. Say “911.”
4. Say “Dial”or“Call.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time. After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear”
at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers. Using the
“Re-dial”Command
1. Press and hold
b/gfor
two seconds.
2. After the tone, say “Re-dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.

Black plate (106,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
7-106 Infotainment System
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un-mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle: 1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press and hold
b/gfor
two seconds.

Black plate (6,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
9-6 Driving and Operating
{Warning
When driving off-road, bouncing
and quick changes in direction
can easily throw you out of
position. This could cause you to
lose control and crash. You and
your passengers should always
wear safety belts.
Before Driving Off-Road
.Have all necessary maintenance
and service work completed.
.Fuel the vehicle, fill fluid levels,
and check inflation pressure in
all tires, including the spare,
if equipped.
.Read all the information about
four-wheel-drive and
all-wheel-drive vehicles in this
manual.
.Make sure all underbody
shields, if equipped, are properly
attached.
.Know the local laws that apply to
off-road driving.
To gain more ground clearance if
needed, it may be necessary to
remove the front fascia lower
air dam.
Notice: Operating the vehicle for
extended periods without the
front fascia lower air dam
installed can cause improper air
flow to the engine. Re‐attach the
front fascia air dam after off-road
driving.
Loading the Vehicle for
Off-Road Driving
{Warning
.Unsecured cargo on the load
floor can be tossed about
when driving over rough
terrain. You or your
passengers can be struck by
flying objects. Secure the
cargo properly.
(Continued)
Warning (Continued)
.Keep cargo in the cargo area
as far forward and as low as
possible. The heaviest things
should be on the floor,
forward of the rear axle.
.Heavy loads on the roof raise
the vehicle's center of gravity,
making it more likely to roll
over. You can be seriously or
fatally injured if the vehicle
rolls over. Put heavy loads
inside the cargo area, not on
the roof.
For more information about loading
the vehicle, see Vehicle Load Limits
and Tires.
Environmental Concerns
.Always use established trails,
roads, and areas that have been
set aside for public off-road
recreational driving and obey all
posted regulations.

Black plate (10,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
9-10 Driving and Operating
axles or exhaust pipe. Deep water
can damage the axle and other
vehicle parts.
If the standing water is not too deep,
drive slowly through it. At faster
speeds, water splashes on the
ignition system and the vehicle can
stall. Stalling can also occur if you
get the tailpipe under water. While
the tailpipe is under water, you will
not be able to start the engine.
When going through water, the
brakes get wet, and it might take
longer to stop. See Driving on Wet
Roads.
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody,
or chassis, or under the hood.
These accumulations can be a fire
hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, andexhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. Refer to the
Maintenance Schedule on
page 11-3.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
(Continued)
Warning (Continued)
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.

Black plate (11,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Driving and Operating 9-11
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10-39.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest. Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving
—scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{Warning
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill.
Steering may also be affected
when ignition is off. You could
(Continued)

Black plate (12,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
9-12 Driving and Operating
Warning (Continued)
crash. Always have the engine
running and the vehicle in gear
when going downhill.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills;
something could be in your lane
(stalled car, accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.Wet ice can occur at about 0°C
(32°F) when freezing rain begins to
fall, resulting in even less traction.
Avoid driving on wet ice or in
freezing rain until roads can be
treated with salt or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction.
Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
The Antilock Brake System (ABS)
improves vehicle stability during
hard stops on slippery roads, but
apply the brakes sooner than when
on dry pavement.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of acurve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
See
Antilock Brake System (ABS)
on page 9-33.
Turn off cruise control on slippery
surfaces.
Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use Roadside Service.
See Roadside Service on
page 13-5. To get help and keep
everyone in the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.

Black plate (21,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Driving and Operating 9-21
Adjustable Throttle and
Brake Pedal
The vehicle has adjustable throttle
and brake pedals that allow you to
change their positions.
The feature will not operate when
the vehicle is in R (Reverse) or
while using the cruise control.
The switch used to adjust the
pedals is located on the center
console below the climate control
system.
Press the right and left arrows to
move the pedals either closer or
further from your body.Before you start driving, fully press
the brake pedal to confirm the
adjustment is right for you. While
driving, make only small
adjustments.
The vehicle has a memory function
which allows the pedal positions to
be saved and recalled. See
Memory
Seats on page 3-5.
Ignition Positions
The ignition switch has four different
positions. To shift out of P (Park), the ignition
must be in ON/RUN or ACC/
ACCESSORY and the regular brake
pedal must be applied.
A (STOPPING THE ENGINE/
LOCK/OFF):
When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) on
page 9-25.
This position locks the ignition.
It may also lock the steering wheel
and automatic transmission. The
key can be removed in LOCK/OFF.
The steering may bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle needs
service.

Black plate (22,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
9-22 Driving and Operating
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off In an
emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position. 4. Set the parking brake. See
Parking Brake on page 9-34.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
Notice: Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
B (ACC/ACCESSORY): This
position lets things like the radio
and the windshield wipers operate while the engine is off. Use this
position if the vehicle must be
pushed or towed.
C (ON/RUN):
This position can be
used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. This position
can also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position on automatic transmission
vehicles when the brake pedal is
applied.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.