2014 CADILLAC ESCALADE ESV radio

Black plate (58,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
7-58 Infotainment System
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers, or use a
cellular telephone in the vehicle.
Check that the headphones are on correctly using the L
(left) and R (right) on the headphones.
The remote and/or the headphones are lost. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error:This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged. Disc Region Error:
This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
Zis pressed on the radio.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning
Systems (GPS)*, two-way radios,
mobile fax machines, or walkie
talkies. It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.

Black plate (59,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Infotainment System 7-59
Cleaning the Video Screen
When cleaning the video screen,
use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow the
rear seat passengers to listen to
and control any of the music
sources: radio, CD, DVD, or other
auxiliary sources. The rear seat
passengers can control the same
music sources the front seat
passengers are listening to (dual
control) or a different source. For
example, rear seat passengers can
listen to and control a CD through
the headphones, while the driver
listens to the radio through the
speakers. The rear seat passengers
have control of the volume for each
set of headphones.The radio functionality is controlled
by both the RSA and the front radio,
only one band can be tuned to at
one time. Changing the band on the
RSA or the front radio will change
band on the other system.
RSA functions can be operated
even when the main radio is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.
The audio system allows the rear
speakers to continue playing even
when the RSA audio is active
through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the auxiliary input (if
available), located below the RSA.
Turn the iPod on, then choose the
auxiliary input with the RSA SRCEbutton. An iPod
®or portable audio
device can be connected to the front
auxiliary jack or the USB port.
P(Power): Press thePbutton to
turn RSA on and off.
Volume: Turn this knob to increase
or to decrease the volume of the
wired headphones. The left knob
controls the left headphones and
the right knob controls the right
headphones.
SRCE (Source): Press this button
to switch between the radio (AM/
FM), XM™ (if equipped), CD, and if
the vehicle has these features,
DVD, USB, auxiliary jack, and rear
auxiliary.

Black plate (60,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
7-60 Infotainment System
© ¨(Seek):When listening to FM,
AM, or XM (if equipped), press
either the left
©or right¨seek
arrow to go to the previous or to the
next station or channels and stay
there. This function is inactive, with
some radios, if the front seat
passengers are listening to the
radio.
Press and hold either the left
©or
right
¨seek arrow until the display
flashes, to tune to an individual
station. The display stops flashing
after the buttons have not been
pushed for more than two seconds.
This function is inactive, with some
radios, if the front seat passengers
are listening to the radio. While listening to a disc, press the
right
¨seek arrow to go to the next
track or chapter on the disc. Press
the left
©seek arrow to go back to
the start of the current track or
chapter (if more than ten seconds
have played). This function is
inactive, with some radios, if the
front seat passengers are listening
to the disc.
When a DVD video menu is being
displayed, press either the left
©or
right
¨seek arrow to perform a
cursor up or down on the menu.
Hold the left
©or right¨seek arrow
to perform a cursor left or right on
the menu.
When a USB device is playing, the
right or left seek button can be used
to control the device. PROG (Program):
Press this
button to go to the next preset radio
station or channel set on the main
radio. This function is inactive, with
some radios, if the front seat
passengers are listening to the
radio.
When a CD or DVD audio disc is
playing, press this button to go to
the beginning of the CD or DVD
audio. This function is inactive, with
some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press the PROG button
to perform the menu function, enter.

Black plate (61,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Infotainment System 7-61
Navigation
Using the Navigation
System
This section presents basic
information needed to operate the
navigation system.
Use the buttons located on the
navigation system along with the
available touch-sensitive screen
buttons on the navigation screen to
operate the system. SeeOverview
on page 7-4 for more information.
Once the vehicle is moving, various
functions are disabled to reduce
driver distractions.
Navigation Control Buttons
The following control buttons are
located on the navigation system:
O/n(Power/Volume):
1. Press to turn the system on and off.
2. Turn to increase or decrease the volume to the audio system. 3. Press and hold for more than
two seconds to turn off the
navigation system, the Rear
Seat Entertainment (RSE), and
Rear Seat Audio (RSA). If the
vehicle has not been tuned off,
the RSE and the RSA can be
turned back on by pressing this
knob and continues play of the
last active source.
Z(Eject): Press to eject the CD/
DVD Disc. See CD/DVD Player on
page 7-18.
w(Tuning Knob): Turn to go to
the next or previous frequency or
disc track or chapter. See CD/DVD
Player on page 7-18 orMP3 on
page 7-26 for more information.
AUDIO: Press to display the audio
screen. Press to switch between
AM, FM, or XM, if equipped, DISC,
or AUX (Auxiliary), or press on the
screen button. See CD/DVD Player
on page 7-18, MP3 on page 7-26,
and Auxiliary Devices on page 7-29
for more information. FAV (Favorite):
Press to access
the preset stations. See “Storing
Radio Station Presets” under,
Overview on page 7-4.
5(Phone): SeeOnStar Overview
on page 14-1 (if equipped) and
Bluetooth on page 7-100 (if
equipped) for more information.
e(Sound): Press to access the
Sound menu to adjust the treble,
midrange, bass, fade, balance, and
Digital Signal Processing (DSP).
y/z(Scan Up/Down): Press to
scan the tracks/chapters up or down
on a disc.
y/©or¨/z(Seek/Scan)
(Previous/Next): Press the up or
down arrows to go to the next or
previous station. Press and hold
either arrow for more than
two seconds. The radio goes to a
station, plays for a few seconds,
then goes to the next station.
NAV (Navigation): Press to view
the vehicle's current position on the
map screen. Each press of this

Black plate (79,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Infotainment System 7-79
Important Notes regarding OnStar
Destination Download:
.If the navigation system is
turned off when the destination
download is attempted, the
navigation system will
automatically turn on and display
the OnStar Destination
Download Screen. The radio will
remain on after the download
occurs.
.If OnStar downloads a
destination and the address is
not found in the mapping disc’s
database and routing by
coordinates is not available, the
GO and Map buttons gray out
and routing will not be available.
Press the blue OnStar button for
further assistance.
.The Call button grays out when
there is no phone number
available for your destination
and while connected to OnStar.Map Destination Screen Functions
If the map screen is used to show
destination, it will have map screen
capabilities such as GO, Mark,
Zoom, Scroll, etc. The address is
shown at the top of the screen.
Destination Map Screen
Getting Started on Your Route
Once a destination has been
entered, there are several functions
that can be performed. Press DEST
to access the Route screen.
Turn List

Black plate (83,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Infotainment System 7-83
Press CONFIG to adjust several of
the system's features and
preferences. The last selected
CONFIG screen is the screen that
displays: Sound, Radio, Nav
(navigation), Display, or Time.
Sound
Press CONFIG to enter the
configure menu options, then press
CONFIG again, repeatedly until
Sound is selected or press the
Sound screen button to make
speaker and DSP (Digital Signal
Processing) adjustments. See
“Sound Menu”under,AM-FM Radio
on page 7-9 for more information.
Radio
Press CONFIG to enter the
configure menu options, then press
CONFIG again, repeatedly until
Radio is selected or press the Radio
screen button to make changes for
radio information displayed, preset
pages, XM (if equipped) categories, and Bose AudioPilot. See
“Radio
Menu” under,AM-FM Radio on
page 7-9 for more information.
Nav (Navigation)
Press CONFIG to enter the
configure menu options, then press
CONFIG again, repeatedly until Nav
is selected or press the Nav screen
button. Voice Prompt
Press the Voice Prompt screen
button to change the volume of the
voice prompts or to turn voice
guidance on and off.
Volume:
Press + or −to increase
or to decrease the volume of the
voice prompts. The system will
respond with the adjusted voice
level.
Voice Guidance: Press On or Off
to turn voice instructions on and off
while traveling on a planned route.
Route Preference
Press the Route Preference screen
button to change route options
when the system calculates a route.
Allow Major Roads: This feature
allows the system to use major
roads when calculating a planned
route.
Allow Toll Roads: This feature
allows the system to use toll roads
when calculating a planned route.

Black plate (86,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
7-86 Infotainment System
When the off-road mode is turned
on, the navigation system will show
the path being traveled by the
vehicle when not on a marked road.
This path will be a simulation since
the map database coverage will not
have these roads on the DVD. This
path will be stored in the navigation
system's memory, see“Previous
Destination” underDestination on
page 7-69 for more information.
See Defensive Driving on page 9-3
for more information about off-road
driving.
Traffic Options (US and
Canada)
Read the following Options
descriptions to understand how the
XM NavTraffic™ operates.
XM NavTraffic (USA and
Canada)
Vehicles with the navigation system
have an XM NavTraffic receiver. XM
NavTraffic is a subscription service
provided via XM Satellite Radio. XM
NavTraffic provides real-time traffic information fully integrated to the
navigation system to display current
traffic conditions for a driver
’s
chosen route. XM NavTraffic allows
drivers to make the most informed,
timesaving routing decisions.
If the Traffic screen button is
pressed or if an attempt is made to
turn on the traffic display in the
Navigation Setup Menu without a
subscription, a Caution screen
displays indicating that XM traffic is
not activated.
Three types of traffic information for
major roadways are displayed on
the navigation system:
.Unscheduled traffic incident
data, such as accidents and
disabled vehicles
.Scheduled traffic incident data,
such as road construction and
road closures
.Traffic flow information (rate of
speed data)
Traffic information is delivered to the
vehicle by the XM Radio satellites.
XM NavTraffic makes it possible for
the navigation system to provide
continuously updated traffic
information personalized for a
driver ’s needs.
XM NavTraffic currently broadcasts
the traffic information for many
markets nationally, and the service
may be available in more cities in
the future. Visit
www.xmnavtraffic.com for more
details on local coverage.

Black plate (98,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
7-98 Infotainment System
Voice Recognition
The navigation system's voice
recognition allows for hands-free
operation of the navigation system,
audio system, and OnStar (if
equipped) features.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
SeeRetained Accessory Power
(RAP) on page 9-25 for more
information.
To use voice recognition:
1. Press and hold SRCE located on the steering wheel until you
hear a beep. The audio system
mutes.
2. Clearly state one of the commands listed on the
following pages.
Helpful Hints for Stating
Commands
.When a multiple command is
available, choose the command
that works best.
.Words that are in brackets are
optional. For example, for the
command Radio [band] [select]
FM, stating Radio FM or Radio
select FM are both valid
commands.
.When the system recognizes the
command the system does one
of the following:
‐ Perform the function.
‐ Ask you to confirm your
choice. ‐
Issue an error message “Did
not recognize. Voice
Recognition Canceled.”
.If you experience difficulty with
the system recognizing a
command, try saying it more
softly, and wait for a few
seconds after the beep,
or repeat the command.
.Background noise may cause
voice commands to be
misunderstood, including airflow
noise from wind.
.To use the voice recognition
system, the map DVD must be
loaded and the navigation
system must be on.
This system is able to recognize
commands in three different
languages. The system only
recognizes commands based on the
language selected from the Driver
Information Center (DIC). See
Driver Information Center (DIC) on
page 5-22 for more information.