Black plate (3,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/24/13
Service and Maintenance 11-3
Cadillac Premium
Care Maintenance
Your vehicle comes with the
Cadillac Premium Care
Maintenance. It is a maintenance
program that covers select
maintenance services during the
first 4 years or 80 000 km
(50,000 mi), whichever comes first.
Cadillac Premium Care
Maintenance covers routine
maintenance services, when
scheduled in accordance with the
owner manual, including:
.Oil changes based on the
vehicle's oil life monitor system.
.Tire rotation every 12 000 km
(7,500 mi).
.Engine air cleaner filter
replacement.
.Passenger compartment air filter
replacement.
.Multi‐point vehicle inspection
(MPVI) performed by a qualified
technician.
Cadillac requires that all Cadillac
Premium Care Maintenance
services be performed by a Cadillac
authorized service dealer.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil on page 10-6.
Once a Month
.Check the tire inflation
pressures. See Tire Pressure on
page 10-46.
.Inspect the tires for wear. See
Tire Inspection on page 10-52.
.Check the windshield washer
fluid level. See Washer Fluid on
page 10-20.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system might not
indicate the need for vehicle service
Black plate (6,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/24/13
11-6 Service and Maintenance
Maintenance Schedule
Additional Required
Services - Normal12000km/7,500mi
24000km/15,000mi
36000km/22,500mi
48000km/30,000mi
60000km/37,500mi
72000km/45,000mi
84000km/52,500mi
96000km/60,000mi
108000km/67,500mi
120000km/75,000mi
132000km/82,500mi
144000km/90,000mi
156000km/97,500mi
168000km/105,000mi 180000km/112,500mi
192000km/120,000mi
204000km/127,500mi
216000km/135,000mi
228000km/142,500mi
240000km/150,000mi
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Inspect evaporative control system. (1)@ @@
Replace engine air cleaner filter. (2)@@@
Replace spark plugs. Inspect spark plug wires.@
Change automatic transmission fluid. Change
filter if serviceable.@
Change transfer case fluid, if equipped with
AWD. (3)@
Drain and fill engine cooling system. (4)@
Visually inspect accessory drive belts. (5)@
Replace brake fluid. (6)@
Black plate (7,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/24/13
Service and Maintenance 11-7
Footnotes—Maintenance
Schedule Additional Required
Services - Normal
(1) Check all fuel and vapor lines
and hoses for proper hook-up,
routing, and condition.
(2) Or every four years, whichever
comes first. (3)
Do not directly power wash the
transfer case output seals. High
pressure water can overcome the
seals and contaminate the transfer
case fluid. Contaminated fluid will
decrease the life of the transfer
case and should be replaced.
(4) Or every five years, whichever
comes first. See Cooling System on
page 10-14. (5)
Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(6) Or every 10 years, whichever
comes first.
Black plate (8,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/24/13
11-8 Service and Maintenance
Maintenance Schedule
Additional Required
Services - Severe12000km/7,500mi
24000km/15,000mi
36000km/22,500mi
48000km/30,000mi
60000km/37,500mi
72000km/45,000mi
84000km/52,500mi
96000km/60,000mi
108000km/67,500mi
120000km/75,000mi
132000km/82,500mi
144000km/90,000mi
156000km/97,500mi
168000km/105,000mi 180000km/112,500mi
192000km/120,000mi
204000km/127,500mi
216000km/135,000mi
228000km/142,500mi
240000km/150,000mi
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Inspect evaporative control system. (1)@ @@
Replace engine air cleaner filter. (2)@@@
Change automatic transmission fluid. Change
filter if serviceable.@@@
Change transfer case fluid, if equipped with
AWD. (3)@@@
Replace spark plugs. Inspect spark plug wires.@
Drain and fill engine cooling system. (4)@
Visually inspect accessory drive belts. (5)@
Replace brake fluid. (6)@
Footnotes—Maintenance
Schedule Additional Required
Services - Severe
(1) Check all fuel and vapor lines
and hoses for proper hook-up,
routing, and condition. (2)
Or every four years, whichever
comes first.
(3) Do not directly power wash the
transfer case output seals. High
pressure water can overcome the seals and contaminate the transfer
case fluid. Contaminated fluid will
decrease the life of the transfer
case and should be replaced.
Black plate (15,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/24/13
Service and Maintenance 11-15
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Maintenance Stamp Services Performed
Black plate (4,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
13-4 Customer Information
Canada
General Motors of Canada Limited
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000 (English)
1-800-263-7854 (French)
Roadside Service: 1-800-882-1112
Overseas
Contact the local General Motors
Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Cadillac has TTY equipment
available at its Customer Assistance
Center. Any TTY user cancommunicate with Cadillac by
dialing: 1-800-833-2622. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.cadillac.com
The Cadillac online owner
experience is a one-stop resource
that allows interaction with Cadillac
and keeps important vehicle-specific
information in one place.
Membership Benefits
E(Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information):
View maintenance schedules,
required alerts, OnStar onboard
vehicle diagnostic information, and
schedule service appointments.
I(Service History): View
printable dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information): Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.
J(Warranty Tracking
Information): Track the vehicle’s
warranty information.
J(Recall Information): View
active recalls or search by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12-1.
H(Other Account Information):
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.
F(Live Chat Support): Chat live
with online help representatives.
Visit my.cadillac.com to register your
vehicle.
Black plate (11,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Customer Information 13-11
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3-29.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
Black plate (7,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/24/13
INDEX i-7
Lights (cont'd)Tire Pressure . . . . . . . . . . . . . . . . . 5-19
Tow/Haul Mode . . . . . . . . . . . . . . . 5-18
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . 5-19
Locking Rear Axle . . . . . . . . . . . . . 9-38
Locks Automatic Door . . . . . . . . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Lockout Protection . . . . . . . . . . . . . 2-8
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-45
Lumbar Adjustment . . . . . . . . . . . . . 3-3
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-15 Maintenance Schedule
Recommended Fluids
and Lubricants . . . . . . . . . . . . .11-12
Malfunction Indicator Lamp . . . . 5-15
Manual Mode . . . . . . . . . . . . . . . . . . 9-31
Map Data Updates . . . . . . . . . . . . . 7-97
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 7-62
Memory Features . . . . . . . . . . . . . . . 1-8
Memory Seats . . . . . . . . . . . . . . . . . . 3-5
Menu Configure . . . . . . . . . . . . . . . . . . . . . 7-82
Messages Airbag System . . . . . . . . . . . . . . . . 5-33
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-27
Brake System . . . . . . . . . . . . . . . . 5-27
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-28
Engine Cooling System . . . . . . . 5-28
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-29
Engine Power . . . . . . . . . . . . . . . . 5-30
Fuel System . . . . . . . . . . . . . . . . . . 5-30
Key and Lock . . . . . . . . . . . . . . . . . 5-30
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Object Detection System . . . . . 5-31
Ride Control System . . . . . . . . . . 5-32
Security . . . . . . . . . . . . . . . . . . . . . . 5-33 Messages (cont'd)
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-33
Transmission . . . . . . . . . . . . . . . . . 5-34
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-27
Vehicle Reminder . . . . . . . . . . . . . 5-35
Washer Fluid . . . . . . . . . . . . . . . . . 5-35
Mirrors Automatic Dimming . . . . . . . . . . . 2-16
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-17
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-15
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-16
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-17
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-48
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26