Black plate (61,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-6081525) -
2014 - Second Edition - 1/22/14
Driving and Operating 9-61
If the vehicle is plugged in and
vehicle power is on, the CSI will be
on solid green. The same is true
during a remote start if the vehicle is
plugged in.
If the vehicle is plugged in and the
CSI is off, a total utility interruption
using OnStar or a charging fault has
been detected. SeeUtility
Interruption of Charging on
page 9-65 or“Charge Cord Status
Indicators” in the charge cord user
guide.
This chart indicates vehicle
feedback when the charge cord is
plugged in.
Black plate (65,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-6081525) -
2014 - Second Edition - 1/22/14
Driving and Operating 9-65
Warning (Continued)
.Do not use extension cords,
multi-outlet power strips,
splitters, grounding adaptors,
surge protectors, or similar
devices.
.Do not use an electrical outlet
that is worn or damaged,
or one that will not hold the
plug firmly in place.
.Do not use an electrical outlet
that is not properly grounded.
.Do not use an electrical outlet
that is on a circuit with other
electrical loads.
See the charge cord user guide.
Charge Cord Status Indicators
See “Charge Cord Status Indicators”
in the charge cord user guide.
Charge Level Selection
Charge level selection can be made
using the Charge Level Preference
setting on the center stack. See
“Charge Level Selection” under
Programmable Charging on
page 5-29.
{Warning
Using a charge level that exceeds
the electrical circuit or electrical
outlet capacity may start a fire or
damage the electrical circuit. Use
the lowest charge level until a
qualified electrician inspects your
electrical circuit capacity. Use the
lowest charge level if the
electrical circuit or electrical outlet
capacity is not known.
Utility Interruption of
Charging
For participating customers using
AC charging, this vehicle will
respond to remote requests via OnStar to limit or completely block
electrical power grid usage for brief
time periods. A utility interruption of
charging may increase AC vehicle
charge times, but will not affect DC
charge times.
When electrical grid power is
completely blocked, the vehicle will
delay charging until the utility
interruption has expired. The vehicle
should be left plugged in so that,
when the utility interruption expires,
the vehicle can automatically begin
charging.
Changing the charge mode to
Immediate or performing a delayed
charging override will not disable a
utility interruption.
A pop-up will appear in the center
stack display during the key cycle
following any utility interruption. See
“Charging Override/Interruption
Pop-up”
underProgrammable
Charging on page 5-29.
Black plate (2,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-6081525) -
2014 - Second Edition - 1/22/14
10-2 Vehicle Care
Wheel Alignment and TireBalance . . . . . . . . . . . . . . . . . . . 10-59
Wheel Replacement . . . . . . . . 10-60
Tire Chains . . . . . . . . . . . . . . . . . 10-61
If a Tire Goes Flat . . . . . . . . . . 10-61
Tire Sealant and Compressor Kit . . . . . . . . . . . 10-63
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . 10-70
Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-70
Towing the Vehicle
Towing the Vehicle . . . . . . . . . 10-76
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . 10-78
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-80
Interior Care . . . . . . . . . . . . . . . . 10-85
Floor Mats . . . . . . . . . . . . . . . . . . 10-88
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, safety belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non‐dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
Black plate (24,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-6081525) -
2014 - Second Edition - 1/22/14
10-24 Vehicle Care
When using a 12-volt battery
charger on the 12-volt AGM battery,
some chargers have an AGM
battery setting on the charger.
If available, use the AGM setting on
the charger, to limit charge voltage
to 14.8 volts. Follow the charger
manufacturer's instructions.
{Warning
Battery posts, terminals, and
related accessories contain lead
and lead compounds, chemicals
known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling.
Vehicle Storage
{Warning
12‐volt batteries have acid that
can burn you and gas that can
explode. You can be badly hurt if
you are not careful. SeeJump
(Continued)
Warning (Continued)
Starting on page 10-70 for tips on
working around a battery without
getting hurt.
Up to four weeks
.Plug in the high voltage battery
charge cord if temperatures will
exceed 35°C (95°F) and keep
the 12-volt battery cables
connected.
Four weeks to 12 months
.Discharge the high voltage
battery until two or three bars
remain on the battery range
indicator (Battery symbol) on the
instrument cluster.
.Do not plug in the high voltage
battery charge cord.
.Remove the black negative (−)
cable from the 12-volt battery
and attach a trickle charger to
the battery terminals or keep the
12-volt battery cables connected and trickle charge from the
underhood remote positive (+)
and negative (−) terminals. See
Jump Starting on page 10-70
for
the location of these terminals.
{Caution
The vehicle is equipped with an
AGM/VRLA 12-volt battery, which
can be damaged by using the
incorrect type of trickle charger.
An AGM/VRLA-compatible
charger must be used, with the
appropriate setting selected.
Follow the trickle charger
manufacturer instructions.
After the battery cable is
reconnected, it is possible that the
vehicle may not operate in Electric
Mode. If this happens, the high
voltage battery may need to be
charged.
Black plate (72,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-6081525) -
2014 - Second Edition - 1/22/14
10-72 Vehicle Care
{Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Park both vehicles close enough so that the jumper cables can
reach both vehicles' positive (+)
and negative (−) terminals. The
vehicles must not touch each
other. It could cause an
unwanted ground connection
that could damage both vehicles'
electrical systems.
Put both vehicles in P (Park) for
an automatic transmission or
electric drive unit. For a manual
transmission, place the vehicle
in Neutral and set the parking
brake.
{Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
3. Turn off the ignition on the other vehicle. Turn off the radio, all
lamps, and accessories that are
not needed in both vehicles.
Unplug accessories from the
cigarette lighter or the accessory
power outlets. This avoids
sparks and helps save both
batteries and accessories.
4. Locate the positive (+) and negative (−) terminals on the
other vehicle.
5. Locate the positive (+) and negative (−) battery terminals on
the ELR. The access cover is under the load floor access
cover in the rear cargo area.
Open the access covers for the
positive (+) terminal (1) and the
negative (−) terminal (2).
6. Check that the jumper cables do not have loose or missing
insulation or a shock could result
and the vehicles could be
damaged.
Before connecting the jumper
cables, here are some basic
things to know. Positive (+)
jumper cable goes to positive (+)
battery terminal or a remote
positive (+) terminal if available.
Negative (−) jumper cable goes
to negative (−) battery terminal
or a remote negative (−) terminal
if available. Do not connect
positive (+) to negative (−) or
there will be a short that may
damage the battery and other
parts of the vehicle.
Black plate (75,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-6081525) -
2014 - Second Edition - 1/22/14
Vehicle Care 10-75
6. Check that the jumper cables donot have loose or missing
insulation or a shock could result
and the vehicles could be
damaged.
Before connecting the jumper
cables, here are some basic
things to know. Positive (+)
jumper cable goes to positive (+)
battery terminal or a remote
positive (+) terminal if available.
Negative (−) jumper cable goes
to remote negative (−) terminal if
available, or a heavy, unpainted
metal engine part or a solid
engine ground on the vehicle
with the run-down battery.
Do not connect positive (+) to
negative (−) or there will be a
short that may damage the
battery or other parts of the
vehicle. Do not connect the
negative (−) cable to the
negative (−) terminal on the
run-down battery because this
can cause sparks.{Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Connecting the Jumper Cables
1. Connect the red positive (+) jumper cable to the positive (+)
terminal of the other vehicle with
the run-down battery. Use a
remote positive (+) terminal if
available. Do not let the other
end touch metal.
2. Connect the other end of the red positive (+) jumper cable to the
positive (+) battery terminal of
the ELR. 3. Connect the black negative (−)
jumper cable to the negative (−)
battery terminal of the ELR. Do
not let the other end touch
anything until the next step.
4. Make the final connection to a heavy, unpainted metal engine
part or to the remote negative
(−) terminal on the other vehicle
with the run-down battery.
5. Press the POWER
Obutton to
start the ELR. This will wake up
the electronics on the ELR. The
engine will only start if it is
needed.
6. Try to start the other vehicle that had the run-down battery. If it
will not start after a few tries, it
probably needs service.
Disconnecting the Jumper Cables
1. Disconnect the black negative (−) jumper cable from the other
vehicle that had the run-down
battery. Do not let the other end
of the cable touch anything until
after the next step.
Black plate (4,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-6081525) -
2014 - Second Edition - 1/22/14
13-4 Customer Information
Canada
General Motors of Canada Limited
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000 (English)
1-800-263-7854 (French)
Roadside Service: 1-800-882-1112
Overseas
Contact the local General Motors
Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Cadillac has TTY equipment
available at its Customer Assistance
Center. Any TTY user cancommunicate with Cadillac by
dialing: 1-800-833-2622. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.cadillac.com
The Cadillac online owner
experience is a one-stop resource
that allows interaction with Cadillac
and keeps important vehicle-specific
information in one place.
Membership Benefits
E(Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information):
View maintenance schedules,
required alerts, OnStar onboard
vehicle diagnostic information, and
schedule service appointments.
I(Service History): View
printable dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information): Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.
J(Warranty Tracking
Information): Track the vehicle’s
warranty information.
J(Recall Information): View
active recalls or search by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12-1.
H(Other Account Information):
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.
F(Live Chat Support): Chat live
with online help representatives.
w(Charging and Efficiency):
View the battery status, charging
information, and mileage history.
x(Remote Commands):
Remotely start/stop the vehicle,
activate the horn and lights alert,
Black plate (6,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-6081525) -
2014 - Second Edition - 1/22/14
13-6 Customer Information
option of being towed to the
nearest charging station or
home, whichever is closest, if a
mobile charging unit is not
available or if the wait for mobile
charging is considered to be
excessive. (U.S. only)
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with a spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
Powertrain warranty period.
Items considered are hotel,
meals and rental car.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside
Service is more than an auto club or
towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting a
Cadillac advisor and, where available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30-mile radius
of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.