2014 CADILLAC ATS infotainment
[x] Cancel search: infotainmentPage 395 of 434
Black plate (1,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
Roadside Service . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-12
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-13
Event Data Recorders . . . . . . 13-13
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-14
Infotainment System . . . . . . . . 13-14
Radio Frequency Identification (RFID) . . . . . . . 13-14
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner of
your dealership or the general
manager.
Page 408 of 434
Black plate (14,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
13-14 Customer Information
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur. NOTE: EDR data are
recorded by your vehicle only if a
non-trivial crash situation occurs; no
data are recorded by the EDR under
normal driving conditions and no
personal data (e.g., name, gender,
age, and crash location) are
recorded. However, other parties,
such as law enforcement, could
combine the EDR data with the type
of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
Page 426 of 434
Black plate (6,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
i-6 INDEX
HeatedSteering Wheel . . . . . . . . . . . . . . . . 5-3
Heated Front Seats . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-20
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-20
High-Beam On Light . . . . . . . . . . . 5-24
High-Speed Operation . . . . . . . . 10-49
Highway Hypnosis . . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . . 9-8
Hill Start Assist (HSA) . . . . . . . . . 9-33
Home Page . . . . . . . . . . . . . . . . . . . . . 7-4
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-12
Hydraulic Clutch . . . . . . . . . . . . . . 10-14
I
Ignition Positions . . . . . . . . . . . . . . 9-16
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-18
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 5-20
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-34
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1 Infotainment System . . . . . . . . . . 13-14
Instrument Cluster . . . . . . . . . . . . . 5-10
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel Overview . . . . . 1-2
Interior Rearview Mirrors . . . . . . . 2-21
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . 7-19
Jump Starting . . . . . . . . . . . . . . . . . 10-72
K
Key and Lock Messages . . . . . . . 5-36
Keyless Entry Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-43
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . . 6-7
Daytime Running (DRL) . . . . . . . 6-4
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Lamps (cont'd)
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . . 6-3
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . 6-8
License Plate . . . . . . . . . . . . . . . 10-30
Malfunction Indicator . . . . . . . . . 5-16
Messages . . . . . . . . . . . . . . . . . . . . 5-36
On Reminder . . . . . . . . . . . . . . . . . 5-24
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-7
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 9-60
Lane Departure Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Lap-Shoulder Belt . . . . . . . . . . . . . 3-13
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 3-45
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-40
LED Lighting . . . . . . . . . . . . . . . . . . 10-29
Light Adaptive Forward Lighting(AFL) Light . . . . . . . . . . . . . . . . . . 5-24
Parking Brake . . . . . . . . . . . . . . . . 5-19
Page 428 of 434
Black plate (8,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
i-8 INDEX
Messages (cont'd)Ride Control System . . . . . . . . . . 5-39
Security . . . . . . . . . . . . . . . . . . . . . . 5-40
Service Vehicle . . . . . . . . . . . . . . . 5-40
Starting the Vehicle . . . . . . . . . . . 5-40
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-41
Transmission . . . . . . . . . . . . . . . . . 5-41
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-32
Vehicle Reminder . . . . . . . . . . . . . 5-42
Vehicle Speed . . . . . . . . . . . . . . . . 5-42
Washer Fluid . . . . . . . . . . . . . . . . . 5-42
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-21
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-19
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-20
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-20
Manual Rearview . . . . . . . . . . . . . 2-21
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-20
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Mirrors, Interior Rearview . . . . . . 2-21
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 9-35 Driver Control . . . . . . . . . . . . . . . . . 9-35
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-49
Multi-band Antenna . . . . . . . . . . . . 7-12N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
New Vehicle Break-In . . . . . . . . . . 9-16
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-37
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-11
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . 10-10
Engine Oil Life System . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-35
Pressure Light . . . . . . . . . . . . . . . . 5-23
Older Children, Restraints . . . . . 3-32
Online Owner Center . . . . . . . . . . 13-4
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-23
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2 OnStar
®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
Ordering Service Publications . . . . . . . . .13-11
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Overheating, Engine . . . . . . . . . . 10-20
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-21
Shifting Out of . . . . . . . . . . . . . . . . 9-22
Tilt Mirrors . . . . . . . . . . . . . . . . . . . . 2-20
Parking . . . . . . . . . . . . . . . . . . . . . . . . 9-22 Brake . . . . . . . . . . . . . . . . . . . 9-30, 9-32
Brake and P (Park)
Mechanism Check . . . . . . . . 10-27
Over Things That Burn . . . . . . . 9-23
Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Parking or Backing Assistance Systems . . . . . . . . . . 9-49
Page 431 of 434
Black plate (11,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
INDEX i-11
Software Updates . . . . . . . . . . . . . . 7-7
Specifications andCapacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-11
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-21
Start Assist, Hills . . . . . . . . . . . . . . 9-33
Start Vehicle, Remote . . . . . . . . . . 2-8
Starter Switch Check . . . . . . . . . 10-26
Starting the Engine . . . . . . . . . . . . 9-18
Starting the Vehicle
Messages . . . . . . . . . . . . . . . . . . . . 5-40
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Heated Wheel . . . . . . . . . . . . . . . . . 5-3
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-2
Instrument Panel . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . . 4-1
Storing the Tire Sealant
and Compressor Kit . . . . . . . . . 10-71
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-11
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-24
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-24 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System
Active Emergency Braking . . . . 9-56
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 9-53
Infotainment . . . . . . . . . . . . 7-1, 13-14
Systems
Driver Assistance . . . . . . . . . . . . . 9-48
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-12
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-18Immobilizer . . . . . . . . . . . . . . . . . . . 2-18
Thigh Support Adjustment . . . . . . 3-4
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Tires Buying New Tires . . . . . . . . . . . 10-56
Chains . . . . . . . . . . . . . . . . . . . . . . 10-62
Designations . . . . . . . . . . . . . . . 10-44
Different Size . . . . . . . . . . . . . . . 10-58
If a Tire Goes Flat . . . . . . . . . . 10-62
Inflation Monitor System . . . . 10-50
Inspection . . . . . . . . . . . . . . . . . . 10-54
Messages . . . . . . . . . . . . . . . . . . . . 5-41
Pressure . . . . . . . . . . . . . . . . . . . . 10-49 Tires (cont'd)
Pressure Light . . . . . . . . . . . . . . . . 5-22
Pressure Monitor System . . . 10-49
Rotation . . . . . . . . . . . . . . . . . . . . 10-54
Run-Flat . . . . . . . . . . . . . . . . . . . . 10-42
Sealant and
Compressor Kit . . . . . . . . . . . 10-64
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . 10-71
Sidewall Labeling . . . . . . . . . . . 10-43
Terminology and Definitions . . . . . . . . . . . . . . . . . 10-45
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-59
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-60
Wheel Replacement . . . . . . . . 10-60
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-56
Winter . . . . . . . . . . . . . . . . . . . . . . 10-41
Towing Driving Characteristics . . . . . . . . 9-67
Equipment . . . . . . . . . . . . . . . . . . . . 9-71
General Information . . . . . . . . . . 9-67
Recreational Vehicle . . . . . . . . 10-75
Trailer . . . . . . . . . . . . . . . . . . 9-70, 9-71
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-74