Page 3 of 334

Black plate (3,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 2/3/14
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for Buick
Motor Division wherever it appears
in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 22892519 C Third Printing©2014 General Motors LLC. All Rights Reserved.
Page 136 of 334

Black plate (30,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
5-30 Instruments and Controls
Languages
Select Language, then select from
the available language(s).
Time and Date
Select the Time and Date menu and
the following may display:
.Set Time
.Set Date
.12 hr / 24 hr Format
Set Time
Select to manually set the time.
Turn TUNE/MENU knob or outer
ring to change the number, then
press the knob or outer ring to
confirm and go to the next number.
Set Date
Select to manually set the date.
Turn TUNE/MENU knob or outer
ring to change the number, then
press the knob or outer ring to
confirm and go to the next number. 12 hr / 24 hr Format
Select to set the 12/24 hour format.
Select 12 hr or 24 hr.
Radio Settings
Select Radio Settings and the
following may display:
.Auto Volume
.Maximum Startup Volume
.Radio Favorites
Auto Volume
The auto volume feature
automatically adjusts the radio
volume to compensate for road and
wind noise as the vehicle speeds up
or slows down, so that the volume
level is consistent.
Select Off, Low, Medium, or High.
Maximum Startup Volume
Select to manually set the startup
volume of the radio.
Turn the TUNE/MENU knob or outer
ring to increase or decrease the
value. Radio Favorites
Select to manually set the number
of favorite pages.
Select 1−6.
Phone Settings
Select Phone Settings and the
following may display:
.Bluetooth
.Return to Factory Settings
Bluetooth
The following list of menu items may
be available:
.Activation
.Device List
.Pair Device
.Change Bluetooth Code
Activation
When on, the system will allow a
Bluetooth device to connect.
Select On or Off.
Page 319 of 334

Black plate (7,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
OnStar 14-7
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask an Advisor.
Advisors are available in English,
Spanish and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbalroute or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.