Black plate (1,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2014 Buick Encore Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-15
Performance and Maintenance . . . . . . . . . . . . . . . . 1-18
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . 3-10
Safety Belts . . . . . . . . . . . . . . . . . . 3-14
Airbag System . . . . . . . . . . . . . . . . 3-23
Child Restraints . . . . . . . . . . . . . . 3-36 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Roof Rack System . . . . . . . . . . . . . 4-5
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
Information Displays . . . . . . . . . . 5-21
Vehicle Messages . . . . . . . . . . . . 5-24
Vehicle Personalization . . . . . . . 5-29
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Maintenance . . . . . . . . . . . . . . . . . . . 8-6
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-22
Automatic Transmission . . . . . . 9-23
Drive Systems . . . . . . . . . . . . . . . . 9-25
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-26
Ride Control Systems . . . . . . . . 9-28
Cruise Control . . . . . . . . . . . . . . . . 9-30
Driver Assistance Systems . . . 9-32
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-45
Conversions and Add-Ons . . . 9-46
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-24
Bulb Replacement . . . . . . . . . . 10-24
Black plate (16,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
5-16 Instruments and Controls
{Warning
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.
If the light comes on while driving, a
chime sounds. Pull off the road and
stop. The pedal might be harder to
push or go closer to the floor.
It might also take longer to stop.
If the light is still on, have the
vehicle towed for service. See
Towing the Vehicle on page 10-65.
Antilock Brake System
(ABS) Warning Light
This light comes on briefly when the
engine is started.
If the light stays on, turn the ignition
to LOCK/OFF or if the light comes
on, stop as soon as possible and
turn the ignition off. Then start the
engine again to reset the system.
If the light still stays on, or comes
on again while driving, the vehicle
needs service. See your dealer.
If the regular brake system warning
light is not on, the brakes will still
work, but the antilock brakes will not
work. If the regular brake system
warning light is also on, the antilock
brakes will not work and there is a problem with the regular brakes.
See
Brake System Warning Light on
page 5-15.
The ABS warning light will come on
briefly when the ignition is turned to
ON/RUN. This is normal. If the light
does not come on then, have it fixed
so it will be ready to warn if there is
a problem.Power Steering Warning
Light
This light comes on briefly when the
ignition is turned to ON/RUN as a
check to show it is working.
If it does not come on have the
vehicle serviced by your dealer.
Black plate (25,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Instruments and Controls 5-25
Brake System Messages
BRAKE FLUID LOW
This message is displayed when the
brake fluid level is low. SeeBrake
Fluid on page 10-18.
BRAKES OVERHEATED
This message may display if the
brakes are too hot.
RELEASE PARKING BRAKE
This message is displayed if the
parking brake is applied. Release it
before you attempt to drive. See
Parking Brake on page 9-27 for
more information.
SERVICE BRAKE ASSIST
This message is displayed when
there is a problem with the brake
assist system. Take the vehicle to
your dealer.
Door Ajar Messages
DOOR(S) OPEN
A vehicle symbol will be displayed
on the DIC showing which door is
open along with this message.
Close the door completely.
REAR ACCESS OPEN
This message will display when the
liftgate is open. Close the liftgate
completely.
Engine Cooling System
Messages
ENGINE OVERHEATED —
IDLE ENGINE
This message displays when the
engine coolant temperature is too
hot. Stop and allow the vehicle to
idle until it cools down.
ENGINE OVERHEATED —
STOP ENGINE
This message displays and a
continuous chime sounds if the
engine cooling system reaches
unsafe temperatures for operation.
Stop and turn off the vehicle as
soon as it is safe to do so to avoid
severe damage. This message
clears when the engine has cooled
to a safe operating temperature.
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when the
engine oil needs to be changed.
When the engine oil is changed, be
sure to reset the Oil Life System.
See Engine Oil Life System on
page 10-9, Driver Information
Center (DIC) on page 5-21, Engine
Oil on page 10-7, and Maintenance
Schedule on page 11-2.
Black plate (1,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Driving and Operating 9-1
Driving and
Operating
Driving Information
Driver Behavior . . . . . . . . . . . . . . . 9-2
Driving Environment . . . . . . . . . . 9-2
Vehicle Design . . . . . . . . . . . . . . . . 9-2
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-4
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-4
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-5
Loss of Control . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-6
Highway Hypnosis . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . 9-7
Winter Driving . . . . . . . . . . . . . . . . . 9-8
If the Vehicle Is Stuck . . . . . . . . . 9-9
Vehicle Load Limits . . . . . . . . . . 9-10
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-14
Ignition Positions . . . . . . . . . . . . 9-14
Starting the Engine . . . . . . . . . . 9-17
Engine Heater . . . . . . . . . . . . . . . 9-18Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . 9-19
Shifting Into Park . . . . . . . . . . . . 9-19
Shifting out of Park . . . . . . . . . . 9-20
Parking over Things That Burn . . . . . . . . . . . . . . . . . . 9-21
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-22
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-22
Automatic Transmission
Automatic Transmission . . . . . 9-23
Manual Mode . . . . . . . . . . . . . . . . 9-24
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 9-25
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . 9-26
Parking Brake . . . . . . . . . . . . . . . 9-27
Brake Assist . . . . . . . . . . . . . . . . . 9-27
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . 9-28
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-30
Driver Assistance Systems
Forward Collision Alert (FCA)System . . . . . . . . . . . . . . . . . . . . . 9-32
Ultrasonic Parking Assist . . . . 9-34
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . 9-36
Rear Vision Camera (RVC) . . . . . . . . . . . . . 9-38
Lane Departure Warning (LDW) . . . . . . . . . . . . . 9-40
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Recommended Fuel . . . . . . . . . 9-42
Gasoline Specifications . . . . . . 9-43
Fuels in Foreign Countries . . . 9-43
Fuel Additives . . . . . . . . . . . . . . . 9-43
Filling the Tank . . . . . . . . . . . . . . 9-43
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-45
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-45
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . 9-46
Black plate (4,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
9-4 Driving and Operating
Warning (Continued)
can have a serious—or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time. Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Electric Power Steering
The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort. See your dealer if
there is a problem.
If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
If the steering assist is used for an
extended period of time, power
assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See your dealer if there is a
problem.
Black plate (6,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
9-6 Driving and Operating
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
.Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues—such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
.Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide. Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
(Continued)
Warning (Continued)
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Black plate (7,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Driving and Operating 9-7
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10-35.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest.
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving —scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
(Continued)
Warning (Continued)
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering. Always have the
engine running and the vehicle
in gear.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills;
something could be in your lane
(stalled car, accident).
Black plate (8,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
9-8 Driving and Operating
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C
(32°F) when freezing rain begins to
fall, resulting in even less traction.
Avoid driving on wet ice or in
freezing rain until roads can be
treated with salt or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction.Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
Traction Control should be turned
on. See
Traction Control/Electronic
Stability Control on page 9-28.
The Antilock Brake System (ABS)
improves vehicle stability during
hard stops on slippery roads, but
apply the brakes sooner than when
on dry pavement. See Antilock
Brake System (ABS) on page 9-26.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control on slippery
surfaces.
Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use Roadside
Assistance. See Roadside
Assistance Program on page 13-5.
To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in the snow:
(Continued)