Black plate (11,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Customer Information 13-11
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Black plate (5,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
INDEX i-5
Fuel (cont'd)Low Fuel Warning Light . . . . . . . 5-19
Recommended . . . . . . . . . . . . . . . 9-42
System Messages . . . . . . . . . . . . 5-26
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-28
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-28
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-31
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-34
G
GasolineSpecifications . . . . . . . . . . . . . . . . . 9-43
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-10
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-9
Speedometer . . . . . . . . . . . . . . . . . . 5-9 Gauges (cont'd)
Tachometer . . . . . . . . . . . . . . . . . . . . 5-9
Trip Odometer . . . . . . . . . . . . . . . . . 5-9
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-45
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-24
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-24
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-24
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2 Headlamps (cont'd)
Daytime Running Lamps
(DRL) Indicator Light . . . . . . . . 5-20
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On Light . . . . . . . . . . 5-20
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-20
Heated Steering Wheel . . . . . . . . . . . . . . . . 5-2
Heated Front Seats . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-13
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-20
Highway Hypnosis . . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . . 9-7
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-16
Black plate (7,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
INDEX i-7
Lights (cont'd)Immobilizer . . . . . . . . . . . . . . . . . . . 5-19
Lane Departure Warning . . . . . . 5-17
Low Fuel Warning . . . . . . . . . . . . 5-19
Safety Belt Reminders . . . . . . . . 5-10
StabiliTrak
®OFF . . . . . . . . . . . . . 5-17
Tire Pressure . . . . . . . . . . . . . . . . . 5-18
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 5-18
Traction Off . . . . . . . . . . . . . . . . . . . 5-17
Warning, Power Steering . . . . . 5-16
Locks Automatic Door . . . . . . . . . . . . . . . . 2-8
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . 2-8, 2-9
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low Fuel Warning Light . . . . . . . . 5-19
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-43
Lumbar Adjustment . . . . . . . . . . . . . 3-4 Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . .11-13
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . . 11-11
Malfunction Indicator Lamp . . . . 5-13
Manual Mode . . . . . . . . . . . . . . . . . . 9-24
Memory Features . . . . . . . . . . . . . . . 1-8
Memory Seats . . . . . . . . . . . . . . . . . . 3-6
Messages
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-24
Brake System . . . . . . . . . . . . . . . . 5-25
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-25
Engine Cooling System . . . . . . . 5-25
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-25
Engine Power . . . . . . . . . . . . . . . . 5-26
Fuel System . . . . . . . . . . . . . . . . . . 5-26
Object Detection System . . . . . 5-26
Ride Control System . . . . . . . . . . 5-28
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Transmission . . . . . . . . . . . . . . . . . 5-29
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-24 Mirrors
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-15
Blind Spot . . . . . . . . . . . . . . . . . . . . 2-13
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-13
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-13
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-13
Manual Rearview . . . . . . . . . . . . . 2-15
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Tilt in Reverse . . . . . . . . . . . . . . . . 2-15
Mirrors, Interior Rearview . . . . . . 2-15
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . 10-44
N
NavigationOnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Net, Convenience . . . . . . . . . . . . . . 4-4
New Vehicle Break-In . . . . . . . . . . 9-14
O
Object Detection System
Messages . . . . . . . . . . . . . . . . . . . . 5-26
Odometer . . . . . . . . . . . . . . . . . . . . . . . 5-9 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Black plate (8,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
i-8 INDEX
Off-RoadRecovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . . . 10-9
Messages . . . . . . . . . . . . . . . . . . . . 5-25
Pressure Light . . . . . . . . . . . . . . . . 5-19
Older Children, Restraints . . . . . 3-36
Online Owner Center . . . . . . . . . . 13-4
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-20
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
OnStar®Vehicle
Diagnostics . . . . . . . . . . . . . . . . . . 14-5
Ordering
Service Publications . . . . . . . . .13-11
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Overheating, Engine . . . . . . . . . . 10-15
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 9-19
Shifting Out of . . . . . . . . . . . . . . . . 9-20
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Brake and P (Park)Mechanism Check . . . . . . . . 10-21
Over Things That Burn . . . . . . . 9-21
Parking Assist Ultrasonic . . . . . . . . . . . . . . . . . . . . . 9-34
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-11
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Passenger Sensing System . . . 3-30
Perchlorate Materials
Requirements, California . . . . . 10-2
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-29
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Protection, Battery . . . . . . . . . . . . . 6-6 Power (cont'd)
Retained Accessory (RAP) . . . 9-19
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Power Steering Warning Lights . . . . . . . . . . . . . . . . . . . . . . . . 5-16
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Privacy
Radio FrequencyIdentification (RFID) . . . . . . . 13-15
Program Courtesy Transportation . . . . . . 13-7
Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-15
Statement . . . . . . . . . . . . . . . . . . 13-15
Reading Lamps . . . . . . . . . . . . . . . . . 6-6
Rear Seat Armrest . . . . . . . . . . . . . 3-14
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-10
Rear Vision Camera (RVC) . . . . 9-38
Rear Window Washer/Wiper . . . . 5-4
Black plate (10,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
i-10 INDEX
Seats (cont'd)Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Reclining Seatbacks . . . . . . . . . . . 3-5
Underseat Storage . . . . . . . . . . . . 4-2
Securing Child Restraints . . . . . . . . . . . . . . 3-49, 3-51
Security OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-11
Vehicle Alarm . . . . . . . . . . . . . . . . . 2-11
Service Accessories andModifications . . . . . . . . . . . . . . . . 10-2
Doing Your Own Work . . . . . . . . 10-3
Engine Soon Light . . . . . . . . . . . . 5-13
Maintenance Records . . . . . . .11-13
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Servicing the Airbag . . . . . . . . . . . 3-34
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-21 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 9-19
Out of Park . . . . . . . . . . . . . . . . . . . 9-20
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . . 9-36
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . 10-61
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . . 5-9
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-17
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-20
Starting the Engine . . . . . . . . . . . . 9-17
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Heated Wheel . . . . . . . . . . . . . . . . . 5-2
Power, Warning Lights . . . . . . . . 5-16
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . 4-3
Cargo Management System . . . 4-3
Center Console . . . . . . . . . . . . . . . . 4-3 Storage Areas (cont'd)
Convenience Net . . . . . . . . . . . . . . 4-4
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-5
Sunglasses . . . . . . . . . . . . . . . . . . . . 4-2
Underseat . . . . . . . . . . . . . . . . . . . . . 4-2
Storage Compartments . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-9
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-18
Sunglass Storage . . . . . . . . . . . . . . . 4-2
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 9-32
Infotainment . . . . . . . . . . . . 7-1, 13-15
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-5
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 5-9
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-12 Immobilizer . . . . . . . . . . . . . . . . . . . 2-12
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5