Black plate (6,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 6 years/
110 000 km (70,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Buick and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Buick and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Black plate (15,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
Customer Information 13-15
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology inGM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Black plate (4,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
14-4 OnStar
OnStar Mobile App
Download the OnStar RemoteLink
mobile app to select Apple
®,
Android™, and BlackBerry®devices
to check vehicle fuel level, oil life,
or tire pressure; to start the vehicle
(if equipped) or unlock it; or to
connect to an OnStar Advisor. For
OnStar RemoteLink information and
compatibility, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Hands-Free Calling
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready,” followed by
a tone.
2. Say “Call.”System responds:
“Please say the name or number
to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Store a Name Tag for Speed
Dialing
1. Press=. System responds:
“OnStar ready.”
2. Say “Store.” System responds:
“Please say the number you
would like to store.”
3. Say the entire number without pausing. System responds:
“Please say the name tag.”
4. Pick a name tag. System responds: “About to store
5. Say “Yes”or say “No”to try
again. System responds: “OK,
storing
Place a Call Using a Stored
Number
1. Press=. System responds:
“OnStar ready.”
2. Say “Call
responds: “OK, calling
Black plate (6,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
i-6 INDEX
Headlamps (cont'd)High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . 10-27
High-Beam On Light . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-2
Heated and Cooled Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Heated Mirrors . . . . . . . . . . . . . . . . . 2-16
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-18
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-29
High-Beam On Light . . . . . . . . . . . 5-24
Highway Hypnosis . . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . . 9-7
Hill Start Assist (HSA) . . . . . . . . . 9-28
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-14I
Ignition Positions . . . . . . . . . . . . . . 9-14
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-25
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-13
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 5-21
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-38
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . 5-11
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Interior Rearview Mirrors . . . . . . . 2-16
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-69
K
Key and Lock Messages . . . . . . . 5-34
Keyless Entry Remote (RKE) System . . . . . . . . 2-2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-38
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . . 6-5
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exterior Controls . . . . . . . . . . . . . . . 6-1
License Plate . . . . . . . . . . . . . . . 10-28
Malfunction Indicator . . . . . . . . . 5-17
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-6
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . 9-40
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Lap-Shoulder Belt . . . . . . . . . . . . . 3-15
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-50
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-43
Liftgate Carbon Monoxide . . . . . . . . . . . . . . 2-8
Lighting Adaptive Forward . . . . . . . . . . . . . . 6-3
Delayed Entry . . . . . . . . . . . . . . . . . 6-6
Delayed Exit . . . . . . . . . . . . . . . . . . . 6-7
Black plate (9,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
INDEX i-9
PowerDoor Locks . . . . . . . . . . . . . . . . . . . . 2-6
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . . 9-18
Seat Adjustment . . . . . . . . . . . . . . . 3-3
Steering Fluid . . . . . . . . . . . . . . . 10-19
Windows . . . . . . . . . . . . . . . . . . . . . 2-17
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-15
Program Courtesy Transportation . . . . . . 13-7
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-15
Statement . . . . . . . . . . . . . . . . . . 13-15 Radios
AM-FM Radio . . . . . . . . . . . . . . . . . . 7-6
Reception . . . . . . . . . . . . . . . . . . . . 7-11
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Reading Lamps . . . . . . . . . . . . . . . . . 6-6
Rear Audio Controller (RAC) . . . . . . . . . . . . . 7-20
Rear Climate Control System . . . . . . . . . . . . . . . . . . . . 8-6, 8-7
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-18
Rear Seat Entertainment System Rear Seat Audio (RSA) . . . . . . . 7-18
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-8
Rear Vision Camera (RVC) . . . . 9-37
Rear Window Washer/Wiper . . . . 5-4
Rearview Mirrors Automatic Dimming . . . . . . . . . . . 2-16
Reclining Seatbacks . . . . . . . . . . . . 3-4
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-14 Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-73
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Vehicle Start . . . . . . . . . . . 2-4
Replacement Bulbs . . . . . . . . . . . 10-28
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-35
Maintenance . . . . . . . . . . . . . . . . .11-13
Replacing Airbag System . . . . . . 3-35
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-50
Replacing Safety Belt System Parts after a Crash . . . 3-21
Reporting Safety Defects Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-42
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-18
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 5-36
Black plate (11,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
INDEX i-11
Spare TireCompact . . . . . . . . . . . . . . . . . . . . 10-68
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-12
StabiliTrak Indicator Light . . . . . . . . . . . . . . . . 5-21
Start Assist, Hills . . . . . . . . . . . . . . 9-28
Start Vehicle, Remote . . . . . . . . . . 2-4
Starter Switch Check . . . . . . . . . 10-24
Starting the Engine . . . . . . . . . . . . 9-16
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-19
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-3
Storage Areas
Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cargo Cover . . . . . . . . . . . . . . . . . . . 4-3
Cargo Management System . . . 4-3
Center Console . . . . . . . . . . . . . . . . 4-2
Convenience Net . . . . . . . . . . . . . . 4-4
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-2
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-5
Storage Compartments . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-9 Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-19
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 9-32
Infotainment . . . . . . . . . . . . 7-1, 13-15
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-5
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-12
Taillamps Turn Signal and
Stoplamps . . . . . . . . . . . . . . . . 10-27
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-13 Immobilizer . . . . . . . . . . . . . . . . . . . 2-13
Third-Row Seats . . . . . . . . . . . . . . . 3-10
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Tires
Buying New Tires . . . . . . . . . . . 10-52
Chains . . . . . . . . . . . . . . . . . . . . . . 10-57
Changing . . . . . . . . . . . . . . . . . . . 10-59
Compact Spare . . . . . . . . . . . . . 10-68
Designations . . . . . . . . . . . . . . . 10-41
Different Size . . . . . . . . . . . . . . . 10-54 Tires (cont'd)
If a Tire Goes Flat . . . . . . . . . . 10-58
Inflation Monitor System . . . . 10-47
Inspection . . . . . . . . . . . . . . . . . . 10-50
Messages . . . . . . . . . . . . . . . . . . . . 5-37
Pressure Light . . . . . . . . . . . . . . . . 5-22
Pressure Monitor System . . . 10-46
Rotation . . . . . . . . . . . . . . . . . . . . 10-50
Sidewall Labeling . . . . . . . . . . . 10-38
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-41
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-55
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-56
Wheel Replacement . . . . . . . . 10-56
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-52
Winter . . . . . . . . . . . . . . . . . . . . . . 10-38
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-24
Tow/Haul Mode Light . . . . . . . . . . 5-21
Towing Driving Characteristics . . . . . . . . 9-46
Equipment . . . . . . . . . . . . . . . . . . . . 9-51
General Information . . . . . . . . . . 9-46
Black plate (12,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
i-12 INDEX
Towing (cont'd)Recreational Vehicle . . . . . . . . 10-73
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-49
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-72
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 9-28
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-49
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 9-22
Fluid, Automatic . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-38
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . 13-7
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
U
Ultrasonic Parking Assist . . . . . . 9-34
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-55
Universal Remote System . . . . . 5-47 Operation . . . . . . . . . . . . . . . . . . . . . 5-50
Programming . . . . . . . . . . . . . . . . . 5-47
Using This Manual . . . . . . . . . . . . . . . . iv
V
Vehicle
Alarm System . . . . . . . . . . . . . . . . 2-11
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-10
Messages . . . . . . . . . . . . . . . . . . . . 5-30
Personalization . . . . . . . . . . . . . . . 5-40
Reminder Messages . . . . . . . . . . 5-39
Remote Start . . . . . . . . . . . . . . . . . . 2-4
Security . . . . . . . . . . . . . . . . . . . . . . 2-11
Speed Messages . . . . . . . . . . . . . 5-40
Towing . . . . . . . . . . . . . . . . . . . . . . 10-72
Vehicle Ahead Indicator . . . . . . . 5-21
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-44
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-8
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-29
Voltmeter Gauge . . . . . . . . . . . . . . 5-14
W
Warning Brake System Light . . . . . . . . . . . 5-19
Lane Departure (LDW) . . . . . . . 9-40
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . 5-10
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv
Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-4
Washer Fluid . . . . . . . . . . . . . . . . . 10-20 Messages . . . . . . . . . . . . . . . . . . . . 5-40
Wheels Alignment and TireBalance . . . . . . . . . . . . . . . . . . . 10-56
Different Size . . . . . . . . . . . . . . . 10-54
Replacement . . . . . . . . . . . . . . . 10-56
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-52
Where to Put the Restraint . . . . 3-42
Windows . . . . . . . . . . . . . . . . . . . . . . 2-17 Power . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Windshield Replacement . . . . . . . . . . . . . . . 10-26
Wiper/Washer . . . . . . . . . . . . . . . . . 5-4
Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-7