Starting BMW Online1."BMW Assist" or "ConnectedDrive"2."BMW Online"3.If necessary, "OK".
The BMW Online home page is displayed.
Operating BMW Online
To start a search:
▷Turn the controller to highlight an element.▷Press the controller to display an element.
Opening the start page
1.Open "Options".2."Display start page"
Loading a new page
1.Open "Options".2."Reload"
Cancel
1.Open "Options".2."Cancel loading"Customer Relations
At a glance Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with TeleService1."BMW Assist" or "ConnectedDrive"2."Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone is paired, a connec‐
tion is established to Customer Relations.
Vehicle equipped with TeleService
1."BMW Assist" or "ConnectedDrive"2."Customer Relations"3."Start service"
Service Request At a glance
Sends information to your service partner to
request the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"2."Service Request"Seite 253ConnectedDriveCommunication253
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3."Start service"
A Service Request can be started via a Check
Control message, refer to page 76.
Automatic Service Request
The TeleService data necessary for servicing
the vehicle are automatically sent to your serv‐
ice partner prior to the service deadline. If pos‐
sible, the service partner will contact you and a
service appointment can be arranged.
To check when your service partner was noti‐
fied:
1."Vehicle Info"2."Vehicle status"3.Open "Options".4."Last Service Request"
TeleService Report
Transmits technical data when needed from
your vehicle to BMW at regular intervals; these
are evaluated for the continued development
of BMW products.
TeleService Report is activated in vehicles that
meet certain technical conditions and that
have a current ConnectedDrive subscription; it
is free of charge.
Neither personal nor position data are trans‐
mitted.
To check when your service partner was noti‐
fied:1."Vehicle Info"2."Vehicle status"3."Options"4."Last Teleservice Info"
Services status
Displaying available services Display of all services available in the vehicle.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Available services"
Updating BMW Assist
Manual update of TeleService.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Update BMW Assist"Seite 254CommunicationConnectedDrive254
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Data transfer
During the updating of BMW services, display
the status of the data transfer.1."BMW Assist" or "ConnectedDrive"2.Open "Options".3."Data transfer"
Apps
At a glance Certain software applications of a suitable mo‐
bile phone can be integrated in the vehicle.
These software applications are displayed on
the Control Display.
They are operated via iDrive.
Requirements
▷The mobile phone is suitable.▷The mobile phone operating system sup‐
ports the software applications of Apps.▷Software applications are installed on the
mobile phone and ready to use.▷Corresponding mobile wireless contract.
Any additionally incurred costs are not a
part of Apps.▷Use only BMW approved software applica‐
tions; otherwise, it may result in malfunc‐
tions.
Information about suitable mobile phones,
available software applications and their instal‐
lation can be found at www.bmw.com/connec‐
tivity or at the service center.
Create the entries.
Make entries only when traffic and road
conditions allow. Otherwise, the vehicle occu‐
pants and other road users may be put in dan‐
ger because of the distraction from driving.
For reasons of safety, some software applica‐
tions are usable only while the vehicle is sta‐
tionary.◀
Operating Apps1.Connect the mobile phone via the snap-in
adapter or via the USB audio interface.2."ConnectedDrive"3.Select the desired software application.
Displaying status
Information about the currently available soft‐
ware applications can be displayed.
1."ConnectedDrive"2."BMW apps"
Notes
▷The ranges of Apps that can be displayed
on the Control Display depend on the
range of installed software applications on
the mobile phone.▷The data transmission of the software ap‐
plications from the mobile phone to the ve‐
hicle can last some time. Some software
applications depend on the speed of the
available Internet connection of the mobile
phone.▷Some mobile phones cannot simultane‐
ously use Apps and the Bluetooth hands-
free system.
If necessary, restart the software applica‐
tion on the mobile phone after a phone
conversation.Seite 255ConnectedDriveCommunication255
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RefuelingVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
General information Refuel promptly
At the latest, refuel at a range below
30 miles/50 km; otherwise, the engine function
is not ensured and damage may occur.◀
Notes Switch off the engine before refueling
Always switch off the engine before refu‐
eling; otherwise, fuel cannot be added to the tank and a message will be displayed.◀
Observe when handling fuel▷Take all precautionary measures and
observe all applicable regulations
when handling fuel.▷Do not carry any spare fuel containers in
your vehicle. They can develop a leak and
cause an explosion or cause a fire in the
event of an accident.◀Fuel cap
Opening1.Briefly press the rear edge of the fuel filler
flap.2.Turn the fuel cap counterclockwise.3.Place the fuel cap in the bracket attached
to the fuel filler flap.
Closing
1.Fit the fuel cap and turn it clockwise until
you clearly hear a click.2.Close the fuel filler flap.
Do not pinch the retaining strap
Do not pinch the retaining strap attached
to the cap; otherwise, the cap cannot be
closed properly and fuel vapors can escape.◀
A message is displayed if the cap is loose or missing.
Manually unlocking fuel filler flap
In the event of a malfunction, the fuel filler flap
can be released manually:
1.Open the right-hand side panel in the
cargo area.Seite 258MobilityRefueling258
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Recommended tire brands
For each tire size, the manufacturer of your ve‐
hicle recommends certain tire brands. These
can be identified by a star on the tire sidewall.
With proper use, these tires meet the highest
standards for safety and handling.
Retreaded tires The manufacturer of your vehicle does not rec‐
ommend the use of retreaded tires.
Retreaded tires
Possibly substantial variations in the de‐
sign and age of the tire casing structures can
limit service life and have a negative impact on
road safety.◀
Winter tires
The manufacturer of your vehicle recommends
winter tires for winter roads or at temperatures
below +45 ℉/+7 ℃.
Although so-called all-season M+S tires do
provide better winter traction than summer tires, they do not provide the same level of per‐
formance as winter tires.
Maximum speed of winter tires
If the maximum speed of the vehicle is higher
than the permissible speed for the winter tires,
then display a corresponding sign in the field
of vision. You can obtain this sign from the tire
specialist or from your service center.
Maximum speed for winter tires
Do not exceed the maximum speed for
the winter tires; otherwise, tire damage and ac‐
cidents can occur.◀
Run-flat tires
For your own safety, only use run-flat tires.
Your service center will be glad to advise you.
Rotating wheels between axlesThe manufacturer of your vehicle advises
against swapping wheels between the front
and rear axles.
This can impair the handling characteristics.
Rotating the tires is not permissible when us‐
ing different types of tires.
Storage
Store wheels and tires in a cool, dry place with
as little exposure to light as possible.
Always protect tires against all contact with oil,
grease and fuels.
Do not exceed the maximum tire inflation pres‐
sure indicated on the side wall of the tire.
Run-flat tires
Label
RSC label on the tire sidewall.
The wheels are composed of special rims and
tires that are self-supporting, to a limited de‐
gree.
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If this work is not carried out properly, there is
the danger of subsequent damage and related
safety hazards.◀1.Pull the lever.2.Press the release handle and open the
hood.
Closing the hood
Drop the hood from a height of ap‐
prox. 16 in/40 cm. It must be clearly heard to
engage.
Hood open when driving
If you see any signs that the hood is not
completely closed while driving, pull over im‐
mediately and close it securely.◀
Danger of pinching
Make sure that the closing path of the
hood is clear; otherwise, injuries may result.◀
Engine oil
General information Engine oil consumption depends on the driv‐
ing style and the conditions of use. A highly
sporty driving style, for example, results in
considerably higher engine oil consumption.
Therefore, regularly check the engine oil level
after refueling.
Checking the engine oil level Your car is equipped with an electronic engine
oil level check.
Requirements▷The engine must be running and warm af‐
ter the vehicle has been driven for at least
6.2 miles/10 km.▷The vehicle is stopped or being driven on a
level roadway.
Displaying the oil level
1."Vehicle Info"2."Vehicle status"3. "Engine oil level"
Possible messages
▷"Engine oil level OK"Seite 271Engine compartmentMobility271
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▷"Measurement not possible at this time."▷"Measuring engine oil level..."
Duration with the engine running: ap‐
prox. 3 minutes.
Duration while driving: approx. 5 minutes.
If engine oil was added, it may take up to
30 minutes to obtain an oil level reading.▷"Engine oil level below minimum. Add 1
quart!"
Add a maximum quantity of 1 US quart/1 li‐
ter of engine oil at the next opportunity, re‐
fer also to Adding engine oil below.▷"Engine oil level too high! Have this
checked."
Too much engine oil
Have the vehicle checked immedi‐
ately; otherwise, surplus oil can lead to en‐
gine damage.◀▷"Measurement inactive. Have this
checked." Do not add engine oil. It is possi‐
ble to continue driving. Note the newly cal‐
culated remaining mileage until the next oil
service, refer to page 74. Have the system
checked as soon as possible.
Adding engine oil
Filler neck
Add a maximum quantity of 1 US quart/1 liter
of oil only after the corresponding message
appears on the Control Display.
Add oil promptly
Add oil within the next 125 miles/200 km;
otherwise, engine damage could result.◀
Too much engine oil
Have the vehicle checked immediately;
otherwise, surplus oil can lead to engine dam‐
age.◀
Protect children
Keep oil, grease, etc., out of reach of chil‐
dren and heed the warnings on the containers
to prevent health risks.◀
Oil types for refilling
Notes No oil additives
Do not use oil additives as these may
cause engine damage.◀
Viscosity classes of engine oils
When selecting an engine oil, ensure that
the engine oil belongs to one of the SAE vis‐
cosity classes 0W-40, 0W-30, 5W-40, or
5W-30, or malfunctions or engine damage may
occur.◀
The engine oil quality is critical for the life of
the engine.
Due to national regulations, some oil types are
not available in every country.
Approved oil typesGasoline engineBMW High Performance SAE 5W-30BMW Longlife-01BMW Longlife-01 FE
Further information on approved oil types can
be obtained from the service center.
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MaintenanceVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
BMW Maintenance System
The maintenance system provides information
on required maintenance measures and thus
provides support in maintaining road safety
and the operational reliability of the vehicle.
Condition Based Service
CBS
Sensors and special algorithms take into ac‐
count the driving conditions of your vehicle.
Based on this, Condition Based Service deter‐
mines the maintenance requirements.
The system makes it possible to adapt the
amount of maintenance you need to your user
profile.
Details on the service requirements, refer to
page 74, can be displayed on the Control Dis‐
play.
On the Control Display, the remaining distan‐
ces and times for selected maintenance re‐
quirements and any legally required deadlines
can be displayed individually, refer to page 74.
Service data in the remote control Information on the required maintenance is
continuously stored in the remote control. Your service center will read out this data and
suggest the right array of service procedures
for your vehicle.
Therefore, hand your service specialist the re‐
mote control that you used most recently.
Setting the correct date
Make sure the date is set correctly, refer
to page 78; otherwise, the effectiveness of
CBS Condition Based Service is not ensured.◀
Storage periods Storage periods during which the vehicle bat‐
tery was disconnected are not taken into ac‐
count.
If this occurs, have a service center update the
time-dependent maintenance procedures,
such as checking brake fluid and, if necessary,
changing the engine oil and the microfilter/
activated-charcoal filter.
Service and Warranty
Information Booklet for US
models and Warranty and
Service Guide Booklet for Canadian models
Please consult your Service and Warranty In‐
formation Booklet for US models and Warranty
and Service Guide Booklet for Canadian mod‐
els for additional information on service re‐
quirements.Seite 274MobilityMaintenance274
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