Protective action
Airbags are not triggered in every impact situa‐
tion, e.g., in less severe accidents or rear-end
collisions.
Information on how to ensure the optimal
protective effect of the airbags▷Keep at a distance from the airbags.▷Always grasp the steering wheel on the
steering wheel rim, holding your hands at
the 3 o'clock and 9 o'clock positions, to
keep the risk of injury to your hands or
arms as low as possible when the airbag is
triggered.▷There should be no person, animals, or ob‐
jects between an airbag and a person.▷Do not use the cover of the front airbag on
the front passenger side as a storage area.▷Dashboard and windshield on the front
passenger side must stay clear - do not at‐
tach adhesive labels or coverings and do
not attach brackets or cables, e. g., for GPS
devices or' mobile phones.▷Make sure that the front passenger is sit‐
ting correctly, i.e., keeps his or her feet and
legs in the footwell; otherwise, leg injuries
might occur when front airbag is activated.▷Do not place slip covers, seat cushions or
other objects on the front passenger seat
that are not approved specifically for seats
with integrated side airbags.▷Do not hang pieces of clothing, such as
jackets, over the backrests.▷Make sure that occupants keep their heads
away from the side airbag and do not rest
against the head airbag; otherwise, injuries
might occur when airbag is activated.▷Do not remove the airbag system.▷Do not remove the steering wheel.▷Do not apply adhesive materials to the air‐
bag cover panels, do not cover them or
modify them in any way.▷Never modify either the individual compo‐
nents or the wiring in the airbag system.
This also applies to steering wheel covers,
the dashboard, the seats, the roof pillars
and the sides of the roofliner.◀
Even when you follow all instructions very
closely, injury from contact with the airbags
cannot be ruled out in certain situations.
The ignition and inflation noise may lead to
short-term and, in most cases, temporary
hearing impairment in sensitive individuals.
Malfunction, deactivation and after de‐
ploying the airbags
Do not touch the individual components imme‐
diately after the system has been triggered;
otherwise, you may risk burns.
Only have the airbags checked, repaired or dis‐
mantled and the airbag generator scrapped by
the service center or an authorized repair shop
for handling explosives.
Non-professional attempts to service the sys‐
tem could lead to failure in an emergency or
unintentional activation of the airbag - both
may lead to injury.◀
Warnings and information on the airbags are also found on the sun visors.
Functional readiness of the airbag
system
With operating readiness turned on
warning light in the instrument cluster
lights up briefly indicating airbag sys‐
tem and belt tension are functional.
Airbag system malfunctioning
▷Warning lamp does not come on when op‐
erating readiness is turned on.▷The warning lamp lights up continuously.
In case of a malfunction have airbag sys‐
tem checked immediately.
In case of a malfunction have airbag system
checked immediately; otherwise, there is a risk
Seite 91SafetyControls93
Driving stability control systemsVehicle features and optionsThis chapter describes all standard, country-
specific and optional features offered with the
series. It also describes features that are not
necessarily available in your car, e. g., due to
the selected options or country versions. This
also applies to safety-related functions and
systems.
Antilock Brake System ABS
ABS prevents locking of the wheels during
braking.
The vehicle contains its steering power even
during full brake applications, thus increasing
active safety.
ABS is ready when car is ready to drive.
Brake assistant
When you apply the brakes rapidly, this system automatically produces the greatest possible
braking force boost. It reduces the braking dis‐
tance to a minimum during emergency stop.
This system utilizes all of the benefits provided
by ABS.
Do not reduce the pressure on the brake pedal
for the duration of the emergency stop.
Energy recovery
In the event of danger, such as with locked
wheels, energy recovery is reduced in order to
prevent unstable driving situations.
Always be ready to apply the brake
Always be ready to apply the brake, be‐
cause without energy recovery there is also no
braking action through the electric drive unit.The vehicle could roll further than anticipated.
This may constitute a danger for other traffic.◀
DSC Dynamic Stability
Control
The concept DSC prevents traction loss in the power
wheels when driving off and accelerating.
DSC also recognizes unstable vehicle condi‐
tions such as fishtailing or nose-diving. Within
the physical limits DSC helps to keep the vehi‐
cle on a steady course by reducing engine
speed and by applying brakes to the individual
wheels.
Note Adjust your driving style to the situation
An appropriate driving style is always the
responsibility of the driver.
The laws of physics cannot be repealed, not
even with DSC.
Therefore, do not reduce the additional safety
margin by driving in a risky manner.◀
Do not deactivate DSC when driving with
roof load
Do not deactivate Dynamic Stability Control DSC when driving with roof load, e.g. roof-
mounted luggage rack.
Otherwise, driving safety is not given in driv‐
ing-critical situation due to the elevated center
of gravity.◀
Indicator/warning lights The indicator lamp flashes: DSC con‐
trols the drive and braking forces.Seite 104ControlsDriving stability control systems106
Center armrest
Open/tilt
A storage compartment is located in the center
armrest between the front seats.
To open, press button, arrow 1.
To open, press button, arrow 2.
Connection for an external audio
device
An external audio device, e.g.,
an MP3 player, can be con‐
nected via the AUX-IN port or
the USB audio interface in the
center armrest.
Receptacle for cupholder
A storage compartment with a receptacle for a
cupholder is located underneath the center
armrest.
Cupholders
Hints Shatter-proof containers and no hot
drinks
Use light and shatter-proof containers and do
not transport hot drinks. Otherwise, there is
the increased danger of injury in an accident.◀
Unsuitable containers
Do not forcefully push unsuitable con‐
tainers into the cupholders. This may result in
damage.◀
Front
Between the seats.
Seite 137Storage compartmentsControls139
Removing
Using the heel of your hand, pry the cupholder
out of the bracket.
Rear Between the seats.
Clothes hooks Do not obstruct view
When suspending clothing from the
hooks, ensure that it will not obstruct the driv‐
er's view.◀
No heavy objects
Do not hang heavy objects from the
hooks; otherwise, they may present a danger
to passengers during braking and evasive ma‐
neuvers.◀
The clothes hooks are located on the roofliner
above the rear doors.
Storage compartments in the
cargo area
Retaining strap A retaining strap is available on the right and
left side trim for fastening small objects.
Lashing eyes in the cargo area
To secure the cargo, refer to page 149, there
are four lashing eyes in the cargo area.
Seite 138ControlsStorage compartments140
The accelerator pedal pointer is within the
CHARGE range.
Efficient energy recovery:▷The accelerator pedal moves to the left
within the blue range of the CHARGE dis‐
play, arrow 1.▷The energy use while driving can be opti‐
mized by efficient acceleration.
Efficient acceleration:
▷The accelerator pedal moves to the right
within the blue range of the ePOWER dis‐
play, arrow 2.▷Use deceleration during coasting as often
as possible for energy recovery.
Brake according to traffic and circum‐
stances
Brake in accordance with the traffic conditions,
or there is the risk of accident.◀
Discharge of the high-voltage battery
Longer idle periods can reduce the charge
state of the high-voltage battery.
Do not allow the vehicle to sit idle for ex‐
tended periods with a low charging state
Before storing the vehicle for an extended pe‐
riod, check the battery charge indicator to en‐
sure that the high-voltage battery is fully
charged. During the idle period, connect the
vehicle to a charging station at a suitable
charging location. If necessary, the high-volt‐
age battery will be charged automatically.
Make sure that the charging process takes
place. Regularly check the charging state.
Don't allow battery charge status to drop too
low - it will damage the battery.◀
General driving notes
Closing the tailgate Drive with the tailgate closed
Only drive with the tailgate closed; other‐
wise, in the event of an accident or braking and
evasive maneuvers, passengers and other traf‐
fic may be injured, and the vehicle may be
damaged. Moreover, exhaust gases can get
into the vehicle interior and the lights in the
tailgate cannot be recognized.◀
If driving with the tailgate open cannot be
avoided:▷Close all windows and the glass sunroof.▷Greatly increase the air flow from the vents.▷Drive moderately.
Hot exhaust system
Hot exhaust system
High temperatures are generated in the
exhaust system.
Do not remove the heat shields installed and
never apply undercoating to them. Make sure
that flammable materials, e. g. hay, leaves,
grass, etc. do not come in contact with the hot
exhaust system while driving, while in idle po‐
sition mode, or when parked. Such contact
could lead to a fire, resulting in an increased
risk of serious personal injury as well as prop‐
erty damage.
Do not touch hot exhaust pipes; otherwise,
there is a danger of getting burned.◀
Mobile communication devices in the
vehicle
Mobile communication devices in the ve‐
hicle
It is not recommended to use mobile phones,
such as mobile phones, in the vehicle interior
without a direct connection to an external aer‐
ial. Otherwise, the vehicle's electronics and
mobile communication devices can interfere
Seite 143Things to remember when drivingDriving tips145
Increase rangeGeneral informationThe vehicle contains comprehensive technolo‐
gies for reducing the energy consumption and
for maximizing the range.
The range depends on a number of different
factors.
The implementation of certain measures, driv‐
ing style and regular maintenance can increase
range and thereby also reduce the environ‐
mental impact.
Remove unnecessary cargo
Additional weight reduces the range.
Remove attached parts
following use
Attached parts on the vehicle impair the aero‐ dynamics and increase the energy consump‐
tion.
Close the windows and glass
sunroof
Driving with the glass sunroof and windows
open results in increased air resistance and
thereby reduces the range.
Tires
General information
Tires can affect energy consumption in various
ways, for instance energy consumption can be
influenced by tire size.Check the tire inflation pressure
regularly
Check and, if needed, correct the tire inflationpressure at least twice a month and before
starting on a long trip.
Low tire inflation pressure increases rolling re‐
sistance and thus raises energy consumption
and tire wear.
Standing air conditioning Run advance climate control, refer to
page 132, in the vehicle during charging if pos‐
sible before driving off.
Heating and cooling operations are very en‐
ergy intensive and substantially reduce the
electric range.
Look well ahead when
driving
Avoid unnecessary acceleration and braking.
By maintaining a suitable distance to the vehi‐
cle driving ahead of you.
Driving smoothly and proactively reduces en‐
ergy consumption.
Longer braking procedures result in more effi‐
cient charging of the high-voltage battery via
energy recovery from braking.
Use accelerator pedal for
deceleration and coasting
When approaching a red light, use accelerator
pedal for decelerating.
For going downhill use coasting function; for
this purpose, press accelerator pedal just
enough that the vehicle rolls.Seite 148Driving tipsIncrease range150
and Service Guide Booklet for Canadian mod‐
els. These entries are proof of regular mainte‐
nance.
Socket for OBD Onboard
Diagnosis
Note Socket for Onboard DiagnosisThe socket for onboard diagnostics may
only be used by the service center or a work‐
shop that operates in accordance with the
specifications of the vehicle manufacturer with
correspondingly trained personnel and other
authorized persons. Otherwise, use may result
in operating problems for the vehicle.◀
Position
Located on the driver's side is an OBD socket
for reading the vehicle data. On vehicles with
Range Extender, additional components are
checked that are critical for its emissions mix.
Emissions
Applies to vehicles with Range Extender.
▷The warning lamp lights up:
Emissions are deteriorating. Have
the vehicle checked as soon as
possible.▷The warning lamp flashes under certain
circumstances:This indicates that there is excessive mis‐
firing in the engine.
Reduce the vehicle speed and have the
system checked immediately; otherwise,
serious engine misfiring within a brief pe‐
riod can seriously damage emission con‐
trol components, in particular the catalytic
converter.Seite 184MobilityMaintenance186
Changing wheels
Hints
Which is why no spare tire is available.
The tools for changing wheels are available as
accessories from your service center.
Jacking points for the vehicle jack
The jacking points for the vehicle jack are lo‐
cated at the positions shown.
Vehicle battery The vehicle battery has 12 volts. The battery
supplies the onboard electronics with energy.
Information about the high-voltage system, re‐
fer to page 156.
Maintenance
The battery is maintenance-free.
The added amount of acid is sufficient for the
service life of the battery.
Further information about the battery can be
obtained from your service center.
Battery replacement Use approved vehicle batteries only
Only use vehicle batteries that have been
approved for your vehicle by the manufacturer;
otherwise, the vehicle could be damaged and
systems or functions may not be fully availa‐
ble.◀
After a battery replacement, have the battery
registered on the vehicle by your service cen‐
ter to ensure that all comfort features are fully
available and that any Check Control mes‐
sages of these comfort features are no longer
displayed.
Charge vehicle battery Do not use any charging devices
Do not charge the vehicle battery with an
external charging device; otherwise, there is a
risk of property damage, e. g., to the vehicle's
electronics.◀
Charging a discharged battery, refer to
page 164.
Power failure
After a temporary power loss, some equipment
needs to be newly initialized or individual set‐
tings updated, e.g.:▷Seat and mirror memory: store the posi‐
tions again.▷Time: update.▷Date: update.▷Glass sunroof and sliding visor: initialize
the system, refer to page 50.
Disposing of old batteries
Have old batteries disposed of by your
service center or bring them to a recy‐
cling center.
Maintain the battery in an upright position for
transport and storage. Secure the battery so
that it does not tip over during transport.
Seite 189Replacing componentsMobility191