2014 AUDI Q7 oil

Vehicl e ca re a nd cl eanin g 245
A WARNING
-Only wash the vehicle when the ignition
is off and follow the instructions from
the car wash operator to reduce the risk of accidents .
- To reduce the r isk of cuts, protect your­
self from sharp metal components when
wash ing the underbody or the inside of
t he wheel housings.
- After washing the vehicle, the braking ef­
fec t may be delayed due to mo isture on
the brake rotors or ice in the winter. The
brakes must be dried first with a few
careful brake applications.
Q) Note
- If you wash t he vehicle in an automatic
car wash, yo u must fold the exterior m ir­
rors in to reduce the r is k of damage to
the mirrors. Power folding exterior mir ­
rors* must only be folded in and out us­
ing the power folding function.
- Compare the track of your vehicle with
the distance between the guide rails of
the facility -there is a risk of damage to
the wheels and tires .
- Compare the height and width of your
vehicle with the he ight and width of the
tunnel at the fac ility. -
To prevent paint damage, do not wash
the vehicle in direct sunlight.
- T o reduce the r isk o f damage to the sur­
face, do not use insect removing spong­
es, kitchen sponges or similar items.
- Matte finish painted vehicle compo­ nents:
- To reduce the risk of damage to the
surface, do not use polishing agents or
ha rd wax .
- Never use car wash cycles that apply protective wax.
It can destroy the
matte fin ish effect .
- Do not place any stickers or magnet ic
signs on vehicle parts painted w ith
matte fin ish paint. The paint cou ld be
damaged when the stickers o r magnets
a re removed.
@ For the sake of the environment
Only wash the ve hicl e in facilities spec ially
designed for that purpose . This will red uce
the r is k of dirty water contam inated with
oil from entering the sewer system.
Cleaning and care information
When clean ing and caring for individual vehi­
cle components, refer to the follow ing tables.
The information contained there is s imply rec ­
ommendations . For quest ions or for compo- nents that are not listed, refer to an author­
ized Audi dealer or a qualified workshop. Also
follow the information found in c> ,& .
Cle aning e xterio r
Component Situation Solution
Wip er blades
Dirty c> page 66, Cleaning windshield wiper blades
Headlights / Dirty Soft sponge with a mild soap so lution a>
t a il lights
S en sor s/
Dirty Sensors: soft cloth w ith a so lvent-free cleaning product
camera len ses Camera lenses: soft cloth with an alcohol-free cleaning
so lution
Snow/ice Hand brush/solvent-free de -icing spray
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24 6 Vehicle care and cleaning
Component Situ ation Solution
Wheels
Road sa lt Water
Brake dust Acid-free special cleaning solution
Ex haust t ail Road salt Water, cleaning solut ion suitable for stainless steel, if
pipes necessary
Deco ra tiv e Dirty Mild soap
solutional, a cleaning solution su itab le for
parts/ sta inless steel, if necessary
trim
Paint
Paint damage Refer to the paint number on the veh icle data label, re-
pair with touch up paint ~
page 313
Spilled fuel Rinse with water immediately
Rust fi lm Rust film remover, then p rotect with hard wax; fo r ques-
tions, refe r to an a uthorized Audi deale r or a qua lified
workshop
Corrosion Have it removed by an authorized Audi dealer or a quali-
fied workshop
Water no longer Protect with hard wax (at least twice per year)
beads on the surface
of clean paint
No sh ine even Treat with suitable polish; then app ly pa int protectant if
though paint has the po lish that was used does not contain any protec-
been protected/ tant
paint looks poor
Carbon part s Dirty Clean tlhe same way as painted parts~ page 244, Car
washes
a ) M ild soap so lution: m aximu m two ta bles poons neut ral soap in a lite r of wate r
Cleaning int erior
Component Situation Solution
Windo ws
Dirty Glass cleaner, then wipe dry
D
ec orative Dirty Mild soap solutional
parts/
trim
Pla st ic pa rts
Dirty Damp cloth
Heavily soiled Mi ld soap solutional, solvent-free plast ic cleaning solu-
t ion, if necessary
D ispla ys Dirty Soft cloth with LCD cleaner
Co ntr ols Dirty Soft brush, then a soft cloth with a mild soap
solutional
S afet y bel ts Dirty Mild soap solutional, allow to dry before letting them re-
tract

Vehicle care and cleaning 247
Component Situation Solution
Te xtile s,
Stains adhering to Vacuum cleaner
Vinyl, the surface
Alcantara Water-based stains Absorbent cloth and mild soap
solutional
such as coffee, tea, blood, etc.
Oil-based stains Apply a mild soap solutiona l, blot away the d issolved oil
such as oil, make- or dye, treat afterward w ith water, if necessary
up, etc.
Special stains such Special stain remover, b lot with absorbent material,
as ballpoint pen, treat afterward with mild soap solutiona l, if necessary
na il polish, latex
pa int, shoe polish,
etc.
Natural leather Fresh stains Cotton cloth with a mild soap solutiona l
Water-based stains Fresh sta ins: absorbent cloth
such as coffee, tea, Dried stains: stain remover suitable for leather
blood , etc .
Oil-based stains Fresh stains: absorbent cloth and stain remover suitable
such as oil, make- for leather
up , etc . dried sta ins: Oil cleaning spray
Special stains such Sta in remover suitable for leather
as ballpo int pen,
nai l polish, latex
paint, shoe polish,
etc.
Care Regularly apply conditioning cream that protects from
light and penetrates
into the material. Use specially-col-
ored conditioning cream, if necessary.
Carbon parts Dirty Clean the same way as plastic parts
al Mil d soap so lution: m axim um two ta bles poo ns neu tral soa p in a lite r of water
& WARNING
The windshie ld may not be treated with
water-repelling windshie ld coating agents .
Unfavorab le conditions such as wetness,
darkness, or low sun can result in in­
creased glare. W iper blade chatter is also
possible.
- Headlights/tail lights
- Never clean headlights or tail lights
w ith a dry cloth or sponge. -
Do not use any cleaning product that
contains alcohol, because they could
cause cracks to form.
-Wheels
-Never use any paint polish or other
abrasive mater ials.
- Damage to the protective layer on the
rims such as stone chips or scratches
must be repaired immediately .
-Sensors/camera lenses
- Never use warm or hot water to re-
move snow or ice from the camera
len s. This could cause the lens to crack .
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Winter operation
At temperatures below 20° F (-7° C), Diesel
fuel No.
2 loses its fluidity due to wax separa­
tion, which may clog the fuel filter or tank fil­
ter and keep the engine from running .
To help the filter from being clogged by wax,
the fuel filter in your vehicle is automatically
preheated. Preheating the fuel filter makes
operation of your vehicle possible with Diesel
fuel No . 2 down to -10° F (-24° C).
If you expect temperatures below 5° F
(-15° C) ask your fuel dealer whether their
Diese l fuel No. 2 is sufficiently winterized for
the prevailing and expected temperatures.
If not winterized or insufficiently winterized
Diesel fuel has already thickened to the extent
that the engine will not start, warm the vehi­
cle up by leaving it in a heated garage.
It is normal that the engine noise leve l (die­
seling) is louder during the warm-up period in
winter.
It is also norma l when whitish-blue
smoke comes out of the tailpipe after start ing
and during warm-up . The amount of smoke
depends on the outs ide temperature.
Do not let your Diese l engine id le unnecessari­
ly after a cold start. Driving off slowly will
shorten the warm-up period .
A WARNING
-Never use "starting assist fluids." They
may be potent ially explosive or cause a
"run-away" engine condition. This could
result in serious engine damage and per­
sonal injury.
- Never use fuel line anti-freeze offered for
gasoline engines .
0 Note
- Refueling with gasoline when your vehi­
cle has a diesel engine can cause very se­
rious and expens ive engine and fuel sys­
tem damage that is not covered by any
A udi Limited Warranty.
- If you put any amou nt of incorrect fuel in
the fuel tank, do not start the engine un-
-
Fuel supply and filling your fuel tank 251
der any circumstances. Immediately con­
tact the nearest authorized Audi dea ler
or authorized Audi Service Fac ility for as­
sistance. These fuels contain substances
that can severely damage the fuel sys­
tem and the engine if the engine is start ­
ed .
- Veh icles with diesel engines must never
be refueled or driven with gasoline, kero­
sene, heating oil, or other non-specified
fuels that have not been expressly ap­ proved for use with the diesel engine.
Other kinds of fuel can cause serious
damage to the fuel system and the en­
gine that is not covered by any Audi Lim­
ited Warranty.
- If Diesel fuel should get on any rubber
hose, it must be wiped off immediately.
Then wash the contaminated hose por­
tion with soap and warm water. Do not
allow D iesel fuel to remain on connect­
ing hoses . They may develop leaks and
cause serious damage.
Fuel tank
Fuel filler neck
The fuel filler neck is located on the right rear
side panel behind the fuel filler flap.
If the power locking system shou ld fai l, you
can still open the flap manually -for detailed
instructions see¢
page 254.
You can find the fuel tank capacity of your ve­
hicle inc::>
page 315.
The label on the inside of the fuel filler flap
tells you the correct fuel for your veh icle. For
more information abo ut fuel specifications,
see c::>
page 249.
Your vehicle fuel tank has an on-board refuel­
ling vapor recovery system. This feature helps
to prevent fue l vapors from escaping from the
tank and pollut ing the environment while you
refuel yo ur vehicle. In order to fill the tank
properly while protecting the environment,
please follow this refueling procedure careful-
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258 Checking and filling
-Apply the parking brake.
- Move selector lever to P (Park).
- Always let the engine cool down. Hot
components will burn skin on contact.
- To reduce the risk of being burned, never
open the hood if you see or hear steam
or coolant escaping from the engine
compartment. Wait until no steam or
coolant can be seen or heard before care­
fully opening the hood.
- Keep children away from the engine com­
partment.
- Never spill fluids on hot engine compo­
nents. They can cause a fire.
- Never touch the radiator fan. The auxili­
ary electric fan is temperature controlled
and can switch on suddenly.
- Never open the coolant reservoir cap
when the engine is still warm. The cool­
ant system is pressurized and hot cool­
ant could spray out.
- Protect your face, hands and arm from
steam or hot engine coolant by placing a
th ick rag over the cap when you open the
coolant reservoir .
- Do not remove the engine cover under
any circumstances. This increases the
risk of burns.
- If work on the fuel system or the electri­
cal system is necessary:
- Always disconnect the battery .
- Never smoke or work near heaters or
open flames. Fluids in the engine com­
partment could start a fire.
- Keep an approved fire extinguisher im­
mediately available.
- To avoid electrical shock and personal in­
jury while the engine is running or being
started, never touch:
- Ignition cables
- Other components of the high voltage
electronic ignition system.
- If you must perform a check or repair
with the engine running: -
First, fully apply the parking brake,
move selector lever to P (Park).
- Always use extreme caution to prevent
clothing, jewelry, or long hair from get­
ting caught in the radiator fan, V-belts
or other moving parts, or from contact­ ing hot parts. Tie back hair before
starting, and do not wear clothing that
will hang or droop into the engine.
- Minimize exposure to emission and chemical hazards
~ &, .
A WARNING
=
California Proposition 65 Warning:
- Engine exhaust, some of its constituents, and certain vehicle components contain
or emit chemicals known to the State of
California to cause cancer and birth de­
fects and reproductive harm. In addition,
certain fluids contained in vehicles and
certain products of component wear con­
tain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm.
- Battery posts, terminals and related ac­
cessories contain lead and lead com­
pounds, chemicals known to the State of
California to cause cancer and reproduc­
tive harms. Wash hands after handling.
(D Note
When adding fluids, always make sure that
they are poured into the proper container
or filler opening, otherwise serious dam­
age to vehicle systems will occur.
@) For the sake of the environment
To detect leaks in time, inspect the vehicle
floor pan from underneath regularly. If
you see spots from oil or other vehicle flu­ ids, have your vehicle inspected by an au­
thorized Audi dealer.

Checking and fillin g 259
Engine compartment
These are the most important items that you can check .
Fig. 2 41 Typ ical layout for conta iners, e ngin e oi l dipst ick and engine oi l fille r cap
(D Windshield/headlight washer
t .
(~) con ainer ,.,., ....... ... .. .. .
@ Coolant expansion tank (-L) .. .
®
@
®
®
(f)
Eng ine oi l filler cap ("1:::r.) ..... •
Engine oi l dipstick .. .... .... .
Brake fluid reservo ir
(0)) ..... .
Power stee ring reservoir ... .. .
Jump start connector(+) under 272
265
263
262
267
228
a cover, (-) with hex head screw 270, 307
The pos ition of the engine o il filling hole and
the eng ine oil dipstick¢
fig. 241 (position @
and @) can
vary according to the type of en­
g ine.
A WARNING
Before you check anything in the engine
compartment, always read and heed all
WARN INGS ¢.&.
in Working in the engine
compartment on page 257.
Engine oil
Engine oil specifications
The engine in your Audi needs the right kind
of oil.
The engine in your Audi is a sophisticated
powerplant that was built to exacting spec ifi­
cations . Th is eng ine needs the right k ind of
engine oil that meets specifications regardi ng
quality and viscosity so that it can run
smooth ly and reliab ly. Choosing the right o il
and changing oil within the time and mileage
intervals printed in your vehicle's Warranty
&
Maintenance booklet matters a lot more to­
day than it did years ago . Audi has deve loped
a spec ia l quality standard for engine oil that
will help assure that your vehicle's engine w ill
get the lubrication it needs for proper opera­
tion.
Modern engine lubrication has taken a quan ­
tum leap in the last few years. Many synthetic
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260 Check ing and filling
oils available today provide better engine lu ­
brication that can outlast tradit ional petrole­
um-based o ils, making them a smart choice
for use throughout the life of your Audi.
Whether you use synthetic or petroleum ­
based engine oil, the oil that yo u use must
conform to Audi's oil q uality standard
VW 502 00 (vehicles with gasoline engine) or
VW 507 00 (veh icles with diesel engine) to
he lp keep you r vehicle's eng ine running
smoothly and help preve nt the formation of
h a rmful depos its , somet imes ca lled "sludge,"
that ove r time can lead to expensive repairs.
At the time of pri nting, engine oi ls available in
the U .S . and Canada that meet the exacti ng
specifications of A udi oi l standard VW 502 00
(vehicles wi th gasol ine engine) or VW 507 00
(vehicles wi th diesel engine) are synthetic en­
g ine oi ls . T his does not mean, however, that
eve ry synthetic engine oil will meet Aud i oil
standard VW 502 00 (vehicles with gaso line
engine) or VW 507 00 (veh icles w ith diese l
engine). So always be sure that you use an ap­
proved oil.
To help preve nt the fo rmation of harmful de ­
posits use only oi l w ith the fo llow ing spec ifi­
cations printed on the oil container :
-Audi oil standard VW 502 00 (ga soline en­
gine )
- Audi oil standard VW 507 00 (die sel en-
gine )
Oil conta iner labe ls may ca rry t he specifi ca­
tion s ingly or in combinat ion wi th o ther des ig­
nations and oil q ua lity standards.
Visco sity
Eng ine oils are graded acco rding to their v is­
cosity . T he proper v iscosity grade o il for your
engine d epends on cl imactic or seasonal con­
d it ions where you dr ive. You can use oi l w ith a
v iscosi ty g rade of SAE SW40 a cross all te m­
pe ra tu re ranges for normal d riving conditions.
H owever, if eng ine o il viscos ity grade SAE
SW40 is not avai lab le, you ca n also use viscos­
ity grade SA E SW-3 0 or SA E OW -40 a s long as
it meets A udi o il quality stan dard VW 5 02 00 (veh
icles w ith gasoline engine) o r VW 50 7 00
(ve hicles w ith diese l engine) specifications .
B ecau se eng ine o il that mee ts the Audi o il
sta ndard may not be availab le everywhere
when you need it, we strong ly recommend
t h at you a lways carry with you an extra quart
( li ter) of oil that express ly con forms to the
VW 502 00 (veh icles with gasoline engine) or
VW 507 00 (vehicles with d iese l eng ine) spec­
ification , in case you have to top off t he oi l
wh ile on the road.
Applies to vehicles with gasoline engine on ­
ly:
Only if the level of the o il is at or below the
min imum ma rk o n the o il dipstick -and no oi l
that expressly conforms to Audi o il standard
VW 502 00 spec ificat ions is available - may
yo u t op off with a high quali ty e ngine o il, pr ef­
er ab ly synthe tic-based, tha t mee ts AC EA A3
o r API SM spec ificat ions, bu t even then, only
in viscosi ty g rades SAE SW -40, SAE SW -30, o r
SAE OW -40 . However, during t he ent ire time
between oil change intervals, never top off
with more than a total of 0.5 qt/liter engine
o il that does not conform to Audi o il specifica­
t ion VW 502 00 .
Applies to vehicles with diesel engine only:
Only if the level of the oil is at or be low the
min imum mark on the o il dipstick - and no oi l
that expressly conforms to Audi o il standard
VW 507 00 spec ificat ions is ava ilable - may
you top off with a h igh quality engine o il, that
mee ts AC EA C3 o r AP I CF spe cifica tions, bu t
even then, on ly in vis cosity gr ades SA E
SW -40, SA E SW -30, or SAE OW- 40. However,
during the entire time between oi l change in­
terva ls , never top off with more than a tota l
of 0 .5 qt/liter engine oil that does not con­
form to Audi oil specification VW 507 00.
F or more information about engine oi l that
has been approved for your vehicle, please
contact e ither yo ur authorized Aud i dea le r or
Audi C ustomer Re lations at 1 (800) 822-2834
or v is it our web si te at www.audiusa.com or
www .aud icanada .ca. Here you w ill also find a
c ur rent list of oi ls (manufacturers, bra nd
names etc.) that conform to Aud i oil standa rd .,.

VW 502 00 (vehicles with gasoline engine) or
VW
507 00 (vehicles with diesel engine).
C han gin g the en gin e o il
The engine oil and oil filter must be changed
according to the m ileage (ki lomete rs) and
time inte rva ls specified in your vehicle 's War­
r anty
& M aintenance booklet. Do not ex ceed
t hese intervals -harmf ul depos its from old
engine oi l can reduce engine performance and
can lead to expensive engine repairs.
Changing the o il at the recommended inte r­
va ls is so very important because the lub ric at­
ing p roperties o f oi l decrease grad ually during
norma l vehicle use . If you are not sure when
you have yo ur oi l changed, ask your a uthor­
ized A udi Service Advisor.
Unde r some ci rc u mstances the engine o il
should even be changed more frequently.
Change o il more often if you drive mostly
short distances, operate the vehicle in dusty
areas or mostly under stop-and-go traffic con­
d itions, or when you use your vehicle where
temperatures stay below freezing po int for
l ong periods .
Detergent addit ives in the o il w ill make fresh
oil look dark after the eng ine has been run­
ni ng fo r a short time . This is no rmal and is not
a reason to change the o il mo re often than
r ec om mended.
Damage or malfun ctions due to lack of
maintenance
It is essential that yo u change your oil at the
recommended interva ls using only engine oil
that complies with Audi oi l standard
VW
502 00 (vehicles with gasoli ne engine) or
VW
507 00 (veh icles with diesel engine) . You r
Lim ited New Vehicle Wa rra nty does not cove r
damage or m alfu nct ions due to f ailure to fol­
l ow recommended maintenance and use re­
q uir ements as set forth in the A udi Owner's
M anual and Warranty
& M aintenance book let.
Your dea ler will have to deny warranty cover­
age un less you present to the dea ler proof in
the form of Service or Repa ir Orders that all
Checkin g and fillin g 261
scheduled maintenance was performed in a
timely manner.
· Engine oil consumption
To provide effective l ubr ication and cooling for
interna l eng ine parts, all interna l combustion
engines use some oi l. Oi l consumption varies
from eng ine to engine and may change over
the life of the engine . Engines tend to use
more o il du ring the b reak-in period tha n they
do afterward, when o il cons umption has sta­
bilized. Depend ing on the way the vehicle is
driven and the operating conditions, oil con­
s u mption can be up to
1 quart per 1,200
miles (l liter per 2,000 km) . Consumption
may be higher within the first
3,000 m iles
(5,000 km) .
U nder normal conditions , the rate of oi l con ­
s u mption depends on oi l quality as well as vis­
cosity, engine speed (rpm), outs ide tempera ­
ture, road conditions, the amount of oil dilu­
tion caused by condensed water or fue l resi­
due, and ox idat ion of the o il. Oi l consumption
may increas e with eng ine wear over time, un­
t il rep lacement of worn engine pa rts may be­
come ne cessa ry.
Because of all these var iables, there is no
standard o r "n orma l" rate of o il cons umption .
We urge you to check the engine oil level at
regular interval s, preferably every time y ou
fill the fuel t ank, and always before a long
trip .
The oil pres sure warning light. i s not an
indicator of low engine oil level. If the warn ­
ing light does not go out after starting, or
flashes while dr iving (above 1500 rpm), a
buzzer will sound. It indicate s that the oil
pressure is too low . Stop the engine immedi ­
ately , check the engine oil level and add oil if
necessa ry. If the engine oil level is normal,
but the l ight continues to fla sh, do not keep
driving or let the engine idle, as damage may
occur .
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