2014 AUDI Q7 page 27

Emergency situations
General
This chapter is intended for trained emer­
gency crews and working personnel who have the necessary tools and equipment to
perform these operations.
Starting by pushing or
towing
(D Note
Your v ehicl e is e quipped w ith an automatic
tra nsm iss io n. Cons eque ntly, the e ngine
cann ot be started by pus hing o r tow ing.
Starting with jumper
cables
If necessary, the engine can be started by
connecting it to the battery of another vehi­
cle.
If th e engine shou ld fail to start because of a
d ischarged o r weak battery, the battery can be
connected to the battery of
another veh icle,
usi ng a
pair of jumper cables to start the en­
gine .
Jumper c ables
Use only jumper cab les of sufficiently large
cross section to carry the starter cur rent safe­
l y. Refer to the man ufacturer's specifications.
Use only jumper cables with
insulated te rm i­
na l clamps w hich are d istinctly mar ked:
plus(+ ) cable in mos t ca ses co lore d red
minus(-) cable
i n most cases colored black .
A WARNING
Batteries con tai n elec trici ty, a cid, and gas.
Any o f these c an caus e ve ry ser ious or f atal
injury . Follow the instruc tions below fo r
safe han dling of your veh icle's battery .
- Alw ays s hield y our eyes and a void le an­
ing over the batte ry w henever possib le .
Emergency situations 307
- A discharged battery can freeze at tem­
pe rat ures just below 32 °F (0 °C). Before
connecting a jumpe r cable, you must
thaw the frozen battery c omp lete ly, ot h­
e rwise it could explode.
- Do not allow battery acid to co ntact eyes
or skin . Fl ush any con tacted area wi th
wat er immediately .
- Imp roper use of a booster battery to
s tart a vehicle may cause an ex plosion.
- Vehicle batter ies generate expl osive gas­
es. Keep sparks, flame and lighted c iga­
rettes away from ba tte ries.
- Do not t ry to jump start a ny ve hicle w it h
a low ac id leve l in the battery.
- The voltage of the booste r battery m ust
also have a 12-Vo lt rat ing. T he capac ity
(Ah) of the booste r batt ery sho uld not b e
lowe r than that of th e discharged bat­
t ery. Use o f batt eries of d iffe ren t vol tage
or su bstan tia lly differen t "Ah" rat ing
may cause an exp losion and pers onal in­
jury .
- N ever ch arge a fr ozen batt ery. Gas t ra p­
pe d in the ice may c ause an ex plosion .
- N ev e r ch arge o r use a batt ery th at h as
been fro zen . Th e batte ry case may have
be weake ned.
- U se o f batter ies of di ffere nt vol tage or
substantially differen t ca pa city (Ah) rat ­
i ng may cause an exp losion and injury .
T he ca pa c ity (Ah) of the booster battery
should not be lower than that of the dis­
charged battery.
- Before you check anything in the engine
compa rtment, always read an d heed a ll
WARNINGS
c::;,page 257.
(D Note
-App lyi ng a hi gher vo ltage booste r ba t­
t ery wi ll cause expens ive damage to sen ­
sit ive e lectronic components, such as
cont ro l units, relays, rad io , etc.
- There must be no electrical c ontact be ­
tween the vehicles as otherw ise current
co uld already start to f low as soon as t he
posi tive(+) terminals a re con nect ed. ..,. •
•

-Jumper cables must be long enough so
that the vehicles do not t ouch.
- W hen connecting jumper ca bles, make
sure that they cannot get caught in any
moving parts in the eng ine compart­
ment.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS
Q page 257.
(D Note
Improper hook-up of jumper cables can ru­
in the generator.
- Always connect POSITIVE( +) to POSI ­
TIVE(+), and NEGATIVE(-) to NEGATIVE
( - ) ground post of the battery manager
control unit.
- Check that all screw plugs on the battery
cells are screwed in firmly. If not, tighten plugs prior to connecting clamp on nega­
tive battery terminal.
- Please note that the procedure for con­
nect ing a jumper cable as described
above applies spec ifically to the case of
your vehicle be ing jump started . When
you are giving a jump start to another ve­
hi cle, do
not connec t the negat ive (-) ca­
ble to the negat ive( -) term inal on the
discharged battery ©¢
fig. 2 72. In ­
stead, securely connect the negative( -)
cable to e ither a solid metal component
that is firmly bolted to the engine block
or to the engine block itse lf. If the bat­
tery that is being charged does not vent
to the outside, escaping battery gas
could ignite and exp lode!
Em erg en cy si tuation s 309
Emergency towing
with commercial tow
truck
General hints
Your Audi requires special handling for tow­
ing.
T he following information is to be used by
commercial tow t ruck operators who know
how to operate their equipment safely.
- Never tow your Audi , towing will cause
damage to the engine a nd transmi ssion.
- Never wrap th e safet y chain s or winch c a­
ble s around th e brak e lin es.
- To prevent unne ce ss ary dam age, your Aud i
mu st be t ransp orted with a flat bed truck .
- To load th e vehi cle on to the fl at bed, us e
the t owing loop found in the vehicle t ool s
and atta ch to the front or rear anch o rage
¢ page 310 and Qpage 310 .
A WARNING
A vehicle being towed is not safe for pas­
sengers. Never allow anyone to ride in a
vehicle be ing towed, for any reason.
-
•
•

310 Emergency situations
Front towing loop
Do not install the front towing loop until it is
needed.
Fig. 273 Right fron t bu mpe r: Remov ing t he cove r
Fig. 27 4 Righ t fron t bumpe r w it h out cove r: Screw ing
i n tow ing loo p
The towing loop fits into the threaded hole lo­
cated on the r ight side of the front bumper
a nd covered by a cover whe n not in use.
• Remove the towing loop from the vehicle
tool kit
Q page 294.
• Carefully remove the cover q fig. 273.
• Screw the towi ng loop tightly into the
threaded hole as fa r as it will go
q fig . 274 .
When it is no longer needed , unscrew the
towing loop and put it back into the vehicle
too lkit. Be sure to have the tow ing loop stored
i n the vehicle at all times .
A WARNING
If the towing loop is not scr ewed in as far
as it w ill go, the th read ca n pul l o ut w hen
t he vehicle is towed -potenti al risk of an
a cc ide nt.
Rear towing loop
Do not install the rear towing loop until it is
needed .
Fig . 275 Rea r bu mper: Cove r
Fig. 27 6 Rear bumpe r: Sc rew ing in tow ing loop
On t he right s ide of the rear bumper there is a
t hr eaded hole for t he towing loop. The
t h readed hole is protec ted by a cover.
• Remove th e tow ing loop from th e vehicl e
t oo l kit
q page 294 .
• To release the cover from the bumper, press
it in by app ly ing short, sharp pressure to the
outer part
q fig . 2 75.
• Screw the tow ing loop t ightly i nto the
threaded ho le as far as it wi ll go
q fig. 2 76.
U nscrew t he towing loop again afte r use and
insta ll the cover in the bumper. Return the
tow ing loop to the toolkit . Be su re to have the
towing loop stored in the vehicle at a ll times.
A WARNING
If the tow ing lo op is not screwed in as far
as it will go, the thread can pull ou t when
the veh icle is towed -potent ial ris k of an
accident.

Loading the vehicle onto a flat bed truck
Fig. 277 Veh icle on flat bed truck
Front hook up
.. Align the vehicle with the centerline of the
car carrier ramp.
.. Attach the winch hook to the front towline
eye previously installed .
Rear hook up
.. Align the vehicle with the centerline of the
car carrier ramp.
.. Attach the winch hook to the rear towline
eye previously installed.
(D} Tips
Check carefully to make sure the hook-up
is secure before moving the car up the flat­
bed truck ramp.
Lifting vehicle
Lifting with workshop hoist and with
floor jack
The vehicle may only be li~ed at the lifting
points illustrated .
Fig. 278 Front l ifting po int
Emergency situations 311
Fig . 279 Rea r lift ing po int
.,. Read and heed WARNING c::> .&, .
.,. Locate lifting points c::> fig. 2 78 and
¢ fig. 279 .
.,. Adju st lifting arms of workshop hoist or
floor jack to match veh icle lifting points.
.. Insert a rubber pad between the floor jack/
workshop hoist and the lift ing points.
If you must lift your vehicle with a floor jack
to work underneath, be sure the vehicle is
safely supported on stands intended for this
purpose .
Front lifting point
T he lifti ng point is loca ted on the floo r pan re­
info rcemen t about at the same level as the
jack mounting point
c::>fig. 278. Do not lift
the vehicle at the vertical sill reinforcement.
Rear lifting point
The lifting point is located o n the vert ica l rein­
forcement of the lower sill for the on board
jack
c::> fig. 2 79 .
Lifting with vehicle jack
Refer to c:;, page 299.
A WARNING
-To reduce the risk of ser ious injury and
vehicle damage.
- Always lift the vehicle only at the spe­
cia l workshop hoist and floor jack lift
points illustrated
c:;, fig. 278 and
¢fig. 279.
- Fail ure to lift the veh icle at these
-
points could cause the vehicle to tilt or ..,.

Technical Dat a 315
Capacities
•
Fuel tank: tota l capacity gal (liters) approx. 26.4 (100) •
Windshield and headlight* washer fluid container quarts (liters) approx. 4.8 (4.5)
Gasoline engines
Q7 3.0, 6 cylinder (280 hp)
Maximum output SAE net hp@ rpm 280 @ 4900 - 6500
Maximum torque SAE net lb-ft@ rpm 295@ 2150 - 4900
Displacement CID (cm
3
) 182 .8 (2995)
Engine oil with f ilter change q
uarts ( lite rs) 7.2 (6 .8)
Fuel
Pr emium unlea ded (91 AKI), Q page 249, Fuel supply
Q7 3.0, 6 cylinder (333 hp)
Maximum output SAE net hp@ rpm
333 @ 5500 -6500
Maximum torque SAE net l
b -ft@ rpm 325@ 2900 -5300
Displacement CID (cm
3
) 182 .8 (2995)
Engine oil with filter change q
uarts (liters) 7.2 (6 .8)
Fuel Pr emium unlead ed (9 1 AKI) , Q page 249, Fuel supply
Diesel engine
Q7 3.0 TOI, 6 cylinder
Maximum outpu t SA E net hp@rpm 240@ 3500 - 4000
Maximum torque SAE net lb-ft@ rpm 406@ 1750 -2250
Displa cement CID (cm
3
) 181. 1 (2967)
Engine oil with filter change quarts (liters) 8.1 (7.7)
F uel
ULSD-Die sel No. 2 , ~ page 250, Diesel fuel

complexity of today's automobi les, have
steadi ly reduced the scope of maintenance
and repairs which can be carried out by vehicle
owners.
Also, safe ty and e nvir onm en tal con­
cerns p lace very strict limits on the na ture of
repairs and adjustments to engine and trans ­
miss io n pa rts which an owner can perform .
Maintenance, adjustments and repa irs usua lly
require special tools, testing dev ices and oth­
er equipment avai lab le to specially trained
workshop personnel in order to assure prope r
performance, reliab ility and safety of the vehi­
cle and its many systems .
Improper ma intenance, adjustments and re ­
pa irs can impair the operation and reliability
of your vehicle and even void your vehicle war­ ranty. The refo re, p roof of servici ng in accord­
ance w ith the maintenance sched ule may be a
condition for upholding a poss ible war ranty
claim made within the warranty period.
Above all, operational safety can be adversely
affected, crea ting unnecessary risks for you
and your passengers.
If in doubt about any servicing, have it done
by your authorized Audi dealer or any other
properly equipped and q ualified workshop .
We strong ly urge you to give you r a uthorized
Audi dealer the opportunity to perform all
schedu led maintenance and necessary repairs .
Your dea ler has the facilities, or iginal parts
and trained spec ialists to keep your vehicle
running properly .
Performing limit ed m aintenance you rself
The following pages describe a limited num­
ber of procedures which can be performed on
your vehicle with ordinary too ls, should the
need arise and trained personnel be unavaila­
b le. Before performing any of these proce­
dures, always thoroughly read all of the app li­
cable text and carefully follow the instruc­
tions given . Always rigorously obse rve the
WARNINGS provided .
Before you check anything in th e engine
compartment, a lway s re ad and heed all
Con sumer In formation 317
WARNINGS ¢ & and ¢ & in Working in the
engine comportment on page 257 .
A WARNING
-Ser ious personal injury may occur as a re­
sult of improperly performed mainte­ nance, adjustments or repa irs.
-Always be extremely careful when work­ ing on the vehicle. Always follow com­
mon ly accepted safety pract ices and gen­
eral common sense . Never r isk personal
lnJUry .
- Do not attempt any of the ma intenance ,
checks or repairs descr ibed on the fol­
lowing pages if you are not fully fam iliar
wit h these or othe r pro cedures with re­
spect to t he veh icle, or are uncerta in how
to p roceed .
- Do not do any work without the proper
too ls and equipment. Have the necessary
work done by your authorized A udi deal ­
er or another proper ly equipped and
qualified workshop .
- The engine compartment o f any motor
veh icle is a potentially hazardous area.
Never reach into the area around or
touch the rad iator fan. It is temperature
contro lled and can switch on suddenly -
even when the engine is
off and the igni­
tion key has been removed. The rad iator
fan switches on automat ica lly when the
coo lant reaches a certai n temperatu re
and will cont inue to run until the coo lan t
tempera ture drops .
- Always remove the ign ition key befo re
anyone gets under the vehicle.
- Always support your veh icle with safety
s tands i f it is necessary to work under­
neath the vehicle. The jack s upplied with
the vehicle is not adequate for this pur ­
pose and cou ld collapse causing serio us
personal injury.
- If you must work underneath the vehicle
with the wheels on the ground, a lways
make sure the vehicle is on leve l ground,
that the wheels are a lways securely
blocked a nd that the engine cannot be
started .
•
•

318 Con sum er Inf ormation
-Always make sure the transmission se­
lector lever (automatic transmiss ion) is
in P (Park position) and the park brake is
firmly applied .
@) For the sake of the environment
-Changing the engine settings wi ll ad­
versely affect em iss ion levels. This is det­
rimental to the environment and increas­
es fuel consumption .
- Always observe env ironmental regula­
tions when dispos ing of old engine oil,
used brake fluid, dirty engine coolant,
spent batteries or worn out tires.
- Undeployed airbag modules and preten­
s ioners might be classified as Perchlo ­
rate Material -spec ial handling may ap­
ply, see www.dtsc.ca .gov/hazardous­
was te/perch lorate . When the veh icle or
parts of the res traint system including
airbag modules safety belts wit h preten ­
sioners are scrapped, all applicable laws
and regulations must be observed. Your
authori zed Aud i dea ler is familiar with
these requirements and we recommend
that you have your dealer perform this
serv ice for you .
Additional accessories,
modifications and
parts replacement
Additional accessories and parts
replacement
Always consult an authorized Audi dealer be­
fore purchasing accessories.
Your veh icle incorporates the latest safety de­
sig n featu res ensu ring a high standard of a c­
tive and passive safety .
This safety could be comp romised by non-ap­
proved changes to the ve hicle. For this reason ,
if pa rts have to be replaced , please obse rve
the following points when install ing addition­
a l accessories: Approved Audi accessories and genuine Aud
i
parts are available from authorized A udi deal­
ers.
T hese dea le rs a lso have the necessary facili­
ties, tools and tra ined specialists to install the
parts and acc essories proper ly .
A WARNING
-Using the wrong spare parts or using non-
approved accessories can cause damage to
the veh icle and ser ious persona l injury.
- Use on ly accessories express ly approved
by Audi and gen uine Audi spare parts
- These parts and accessories have been
specia lly designed to be used on yo ur ve­
h icle .
- Never install accessor ies such as tele­
phone crad les or beverage ho lders on a ir­
bag covers or within the airbag deploy­
ment zones . Do ing so will increase the
risk of injury if a irbags are triggered in an
accident!
- Before you check anything in the engine
compa rtment, always read and heed a ll
WARNI NGS
9 page 257.
(D Note
-If items other than genu ine Audi spare
parts, add-on equipment and accessory
items are used or if repair work is not
performed accord ing to specified meth­
ods, this c an resu lt in seve re damage to
your vehicle's eng ine and body (such as
corrosion) and adversely affect yo ur vehi ­
cle's warranty .
- If emergency repairs must be performed
elsewhere, have the vehicle examined by
an authorized Audi dealer as soon as
possible .
- The manufacturer cannot be held liable
for damage wh ich occ urs due to failure
to comply with these stipu lations.