2014 Acura MDX service

312Reference Information
Client AssistanceResolving ProblemsIf you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues: 2 Troubleshooting
P. 294
There are also FAQs available online at
www.acuranavi.com.
• For traffic-related issues:
2 Traffic
P. 296
• For reporting issues with the database
or places/landmarks:
2 Reporting Errors
P. 312
• Call Acura Client Relations.
2 Acura Client Relations Contact
Information
P. 312
Reporting ErrorsYou can help to improve database
accuracy by reporti ng any errors you
encounter.
• Report errors in freeways and main
“verified” roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/ .
• Please do not report errors in purple
“unverified” roads. Maps for these
areas are provided for reference only. 2 Unverified Routing
P. 56
• Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated.
An updated database is available for
purchase, usually in the fall of each year.
2 Obtaining a Navigation Update
P. 313
• For vehicle position ic on errors, screen
error messages, or other GPS-related
errors:
2 Troubleshooting
P. 294
2System Limitations
P. 310
Acura Client Relations Contact InformationAcura Navi
American Honda Motor Co., Inc.
Acura Client Relations
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 382-2238Visiting a DealerIf you have a question that you cannot
resolve using the available help resources,
you can consult a dealer. Please identify
the specific is sue (e.g., error occurs when
you enter a specific a ddress, when driving
on a certain road, or just when it’s cold) so
that the service technician can refer the
issue to the factory so that a solution can
be found. Be patient, the service technician
may be unfamiliar with your specific issue.

317

Legal Information
User Agreements
Reference Information
EFFORT (INCLUDING LACK OF
NEGLIGENCE) IS WITH YOU. ALSO,
THERE IS NO WARRANTY AGAINST
INTERFERENCE WITH YOUR
ENJOYMENT OF THE SOFTWARE OR
AGAINST INFRINGEMENT. IF YOU HAVE
RECEIVED ANY WARRANTIES
REGARDING THE DEVICE OR
SOFTWARE THOSE WARRANTIES DO
NOT ORIGINATE FROM, AND ARE NOT
BINDING ON, MS.
• NO LIABILITY FOR CERTAIN DAMAGES.
EXCEPT AS PROHIBITED BY LAW, MS,
MICROSOFT CORPORATION AND THEIR
AFFILIATES SHALL HAVE NO LIABILITY
FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE.
THIS LIMITATION SHALL APPLY EVEN IF
ANY REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. IN NO EVENT SHALL MS,
MICROSOFT CORPORATION AND/OR
THEIR AFFILIATES BE LIABLE FOR ANY
AMOUNT IN EXCESS OF U.S. TWO
HUNDRED FIFTY DOLLARS
(U.S.$250.00). •
SPEECH RECOGNITION
If the SOFTWARE includes speech
recognition component(s), you should
understand that spee ch recognition is
an inherently statistical process and that
recognition errors are inherent in the
process. Neither ALPINE nor its suppliers
shall be liable for any damages arising
out of errors in the speech recognition
process.
• LIMITATIONS ON REVERSE
ENGINEERING, DECOMPILATION, AND
DISASSEMBLY
You may not reverse engineer,
decompile, or disassemble the
SOFTWARE, except and only to the
extent that such ac tivity is expressly
permitted by applicable law
notwithstanding this limitation.
• ADDITIONAL SOFTWARE/SERVICES
The SOFTWARE may permit ALPINE, MS,
Microsoft Corporation or their affiliates
to provide or make available to you
SOFTWARE updates, supplements, add-
on components, or Internet-base service
components of the SOFTWARE after the
date you obtain your initial copy of the
SOFTWARE (“Supplemental
Components”).

If ALPINE provides or makes available
to you Supplemental Components
and no other EULA terms are
provided along with the
Supplemental Comp onents, then the
terms of this EULA shall apply.

If MS, Microsoft Corporation or their
affiliates make available
Supplemental Components, and no
other EULA terms are provided, then
the terms of this EULA shall apply,
except that MS, Microsoft
Corporation or affiliate entity
providing the Supplemental
Component(s) shall be licensor of the
Supplemental Component(s).

ALPINE, MS, Microsoft Corporation
and their affiliates reserve the right to
discontinue any Internet-based
services provided to you or made
available to you through the use of
the SOFTWARE.
• RECOVERY MEDIA
If SOFTWARE is provided by ALPINE on
separate media and labeled “Recovery
Media” you may use the Recovery
Media solely to restore or reinstall the
SOFTWARE originally installed on the
DEVICE.
Continued

318

Legal Information
User Agreements
Reference Information
•UPGRADES
If the SOFTWARE is provided by ALPINE
separate from the DEVICE on separate
media or via web download or other
means, and is labeled “For Upgrade
Purposes Only” you may install one (1)
copy of such SOFTWARE onto the
DEVICE as a replacement copy for the
existing SOFTWARE, and use it in
accordance with this EULA, including
any additional EULA terms
accompanying the upgrade SOFTWARE.
• TERMINATION
Without prejudice to any other rights,
ALPINE or MS may terminate this EULA
if you fail to comply with the terms and
conditions of this EULA. In such event,
you must destroy all copies of the
SOFTWARE and all of its component
parts.
• INTELLECTUAL PROPERTY RIGHTS
All title and intellec tual property rights
in and to the SOFTWARE (including but
not limited to any images, photographs,
animations, video, audio, music, text
and “applets,” incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by MS,
Microsoft Corporation, their affiliates or suppliers. The SOFTWARE is licensed,
not sold.
You may not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual prope
rty rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content
owner and may be protected by
applicable copyright or other intellectual
property laws and treaties. This EULA
grants you no rights to use such
content. All rights not specifically
granted under this EULA are reserved by
MS, Microsoft Corporation, their
affiliates and suppliers. Use of any on-
line services which may be accessed
through the SOFTWARE may be
governed by the respective terms of use
relating to such services. If this
SOFTWARE contains documentation
that is provided only in electronic form,
you may print one copy of such
electronic documentation.
• TRADEMARKS
This EULA does not grant you any rights
in connection with any trademarks or
service marks of ALPINE MS, Microsoft
Corporation, their affiliates or suppliers. •
PRODUCT SUPPORT
Product support for the SOFTWARE is
not provided by MS, its parent
corporation Microsoft Corporation, or
their affiliates or subsidiaries. For
product support, please refer to ALPINE
support number provided in the
documentation for the DEVICE.
Should you have any questions
concerning this EULA, or if you desire to
contact ALPINE for any other reason,
please refer to the address provided in
the documentation for the DEVICE.
• SOFTWARE TRANSFER ALLOWED BUT
WITH RESTRICTIONS
You may permanently transfer rights
under this EULA only as part of a
permanent sale or transfer of the
Device, and only if the recipient agrees
to this EULA. If the SOFTWARE is an
upgrade, any transfer must also include
all prior versions of the SOFTWARE.
• EXPORT RESTRICTIONS
You acknowledge that SOFTWARE is of
US-origin. You agree to comply with all
applicable international and national
laws that apply to the SOFTWARE,
including the U.S. Ex port Administration
Regulations, as well as end-user, end-
use and country destination restrictions

319

Legal Information
User Agreements
Reference Information
issued by U.S. and other governments.
For additional information on exporting
the SOFTWARE, see http://
www.microsoft.com/exporting/.
Music recognition technology and related
data are provided by Gracenote®.
Gracenote is the industry standard in music
recognition technology and related
content delivery.
For more information, visit
www.gracenote.com.
When music is recorded to the HDD from a
CD, information such as the recording
artist and track name are retrieved from
the Gracenote Database and displayed
(when available).
Gracenote may not contain information
for all albums.
Gracenote is an in ternet-based music
recognition service that allows artist,
album, and track information from CDs to
display on the HDD.
Gracenote users are allowed 4 free
updates a year. More information about
Gracenote, its features, and downloads are
■ Gracenote Music Recognition
Service (CDDB)
available at www.hond a.com (in U.S.) or
www.honda.ca (in Canada).
CD and music-related data from
Gracenote, Inc., copyright © 2000 to
present Gracenote. Gracenote Software,
copyright © 2000 to present Gracenote.
One or more patents owned by Gracenote
apply to this product and service. See the
Gracenote website for a non-exhaustive
list of applicable Gracenote patents.
Gracenote, CDDB, Musi cID, MediaVOCS,
the Gracenote logo and logotype, and the
“Powered by Gracenote” logo are either
registered trademarks or trademarks of
Gracenote in the Unit ed States and/or
other countries.
This application or device contains
software from Gracenote, Inc. of
Emeryville, California (“Gracenote”). The
software from Gracenote (the “Gracenote
Software”) enables this application to
perform disc and/or file identification and
obtain music- related information,
including name, artist , track, and title
information (“Gracenote Data”) from
online servers or embedded databases ■ Gracenote® END USER
LICENSE AGREEMENT

320

Legal Information
User Agreements
Reference Information
(collectively, “Gracenote Servers”) and to
perform other functions. You may use
Gracenote Data only by means of the
intended End-User functions or this
application or device.
You agree that you will use Gracenote
Data, the Gracenote Software, and
Gracenote Servers for your own personal
non-commercial use only.
You agree not to assign, copy, transfer, or
transmit the Gracenote Software or any
Gracenote Data to any third party.
YOU AGREE NOT TO USE OR EXPLOIT
GRACENOTE DATA, THE GRACENOTE
SOFTWARE, OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY PERMITTED
HEREIN.
You agree that your non-exclusive license
to use the Gracenote Data, the Gracenote
Software, and Gracenote Servers will
terminate if you violate these restrictions. If
your license terminates, you agree to cease
any and all use of th e Gracenote Data, the
Gracenote Software, and Gracenote
Servers.
Gracenote reserves all rights in Gracenote
Data, the Gracenote Software, and the
Gracenote Servers, including all ownership rights. Under no circumstances will
Gracenote become liable for any payment
to you for any in
formation that you
provide. You agree that Gracenote, Inc.
may enforce its rights under this
Agreement against you directly in its own
name.
The Gracenote service uses a unique
identifier to track queries for statistical
purposes. The purpose of a randomly
assigned numeric identifi er is to allow the
Gracenote service to count queries without
knowing anything about who you are. For
more information, see the web page for
the Gracenote Privacy Policy for the
Gracenote service.
The Gracenote Software and each item of
Gracenote Data are licensed to you “AS
IS.”
Gracenote makes no representations or
warranties, express or implied, regarding
the accuracy of any Gracenote Data from
in the Gracenote Servers. Gracenote
reserves the right to delete data from the
Gracenote Servers or to change data
categories for any cause that Gracenote
deems sufficient. No warranty is made that
the Gracenote Software or Gracenote
Servers are error-free or that functioning of Gracenote Software or
Gracenote Servers
will be uninterrupted.
Gracenote is not oblig ated to provide you
with new enhanced or additional data
types or categories that Gracenote may
provide in the future and is free to
discontinue its services at any time.
GRACENOTE DISCLAIMS ALL
WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NONINFRINGEMENT. GRACENOTE DOES
NOT WARRANT THE RESULTS THAT WILL
BE OBTAINED BY YOUR USE OF THE
GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS OR
LOST REVENUES.
copyright © 2000 to present Gracenote

330

Voice Commands
Audio Commands
Voice Commands
•Bluetooth Audio play
• Bluetooth Audio skip forward
• Bluetooth Audio skip back
• Bluetooth Audio group up
• Bluetooth Audio group down
• Bluetooth Audio pause
• Bluetooth Audio resume
NOTE:
Bluetooth ® Audio commands may not
work on some phones or Bluetooth®
Audio devices.
• Auxiliary play■Bluetooth® Audio commands■AUX commands
The system accepts these commands while
the Pandora® is playing.
• Pandora play
• Pandora skip forward
• Pandora station up
• Pandora station down
• Pandora pause
• Pandora resume
• Pandora thumbs up
• Pandora thumbs down
The system accepts these commands while
the Aha
TM is playing.
• Aha radio play
• Aha radio skip forward
• Aha radio skip back
• Aha radio station up
• Aha radio station down
• Aha radio resume
• Aha radio pause
• Aha radio like
• Aha radio dislike
■Pandora® commands■Aha
TM Radio commands
• Internet service play
• Internet service skip forward
*1
•Internet service skip back
*1
•Internet service station up
*1
•Internet service station down
*1
•Internet service resume
*1
•Internet service pause
*1
•Internet service like
*1
•Internet service dislike
*1
*1: The system accepts these commands
while the Internet service is playing.
Rear audio on*
Rear audio off*
Rear radio on*
Rear radio off*
Rear radio select FM
Rear radio select AM
Rear radio tune to # FM (#: frequency,
e.g., 95.5)
Rear radio tune to # AM (#: frequency,
e.g., 1020)
Rear radio seek up
Rear radio seek down
Rear radio next station■ Internet service commands■Rear Radio Commands