Page 381 of 444

07
379
CITROËN MULTICITY CONNECT
These applications use vehicle
data such as the current speed,
mileage, remaining fuel range
or even GPS position to provide
pertinent information.
Plug the "CITROËN MULTICITY CONNECT" connection key into the
USB port.
The "MyCITROËN" application
is a link between the user, the
manufacturer and its dealer
network.
It allows the customer to know
everything about their vehicle:
servicing plan, accessory range,
service contracts taken out, ...
It also makes possible the sending
of the vehicle's mileage to the
"MyCITROËN" site, or to identify
a dealer.
"CITROËN MULTICITY CONNECT" is a service providing driving aid applications in real time, that gives access to useful information such as
the state of the traffic, danger zones, fuel prices, the availability of parking places, tourist sites, weather conditions, correct addresses…
It includes access to the mobile network associated with the use of these applications. "CITROËN MUL
TICITY CONNECT" is a service
available under subscription contract from CITROËN dealers, depending on country and the type of touch screen, both before and after
delivery of a new vehicle.
For safety reasons, some functions can only be used when
stationary.
Press the "Connected services" menu to display the applications.
Page 397 of 444

395
FREqUENTLY ASKED q UESTIONS
qUESTION ANSWER SOLUTION
With the engine of f, the
system switches off after
a few minutes of use. When the engine is switched off, the system's operating time depends on
the battery charge.
The switch-off is normal: the system switches to economy mode and
switches off to prevent discharging of the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
USB, portable player, connection key
Playback of my USB
memory stick starts only
after a very long wait
(around 2 to 3 minutes). Some files supplied with the memory stick may greatly slow down access
to reading the memory stick (multiplication by 10 of the catalogue time).
Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
When I connect my
iPhone as telephone and
to the USB port at the
same time, I am unable
to play the music files. When the iPhone connects automatically as a telephone, it forces the
streaming function. The streaming function takes the place of the USB
function which is then not useable, there is a period without sound of the
track being played with Apple
® players.
Disconnect and reconnect to the USB port
(the
USB function takes priority over streaming).
Page 404 of 444

04
RDS, if displayed, enables you to continue listening to the same station
by automatic retuning to alternative frequencies. However, in certain
conditions, coverage of an RDS station may not be assured throughout
the country as radio stations do not cover 100 % of the territory. This
explains the loss of reception of the station during a journey.
AUDIO
RDS Receiving TA messages
The TA (Traffic Announcement) function gives priority to TA alert
messages. To operate, this function needs good reception of a
radio station transmitting this type of message. When a traffic
report is transmitted, the current audio source (Radio, CD,
USB, ...) is interrupted automatically to play the TA message.
Normal playback of the audio source resumes at the end of the
transmission of the message.
Press TA INFO to activate or deactivate
the reception of traffic messages.
When the radio is displayed on the
screen, press OK to display the
contextual menu.
Select "RDS" and confirm to save.
"RDS" is displayed in the screen.
Page 409 of 444

04
407
AUDIO
CD, USB
Information and adviceOn a single disc, the CD player can read up to 255 MP3 files spread
over 8 directory levels. However, it is recommended that this be kept
to 2 levels so as to limit the time taken to access and play the CD.
During play, the folder structure is not observed.
In order to be able to play a recorded CDR or CDRW, when recording
it is preferable to select standards ISO 9660 level 1.2 or Joliet.
If the disc is recorded in another format, it may not be played correctly.
It is recommended that the same recording standard is always used
for an individual disc, with as low a speed as possible (4x maximum)
for optimum sound quality.
In the particular case of a multi-session CD, the Joliet standard is
recommended.
Do not connect a hard disk or USB device other than audio players to
the USB port. This may cause damage to your installation.
The audio system will only play files with extension ".mp3" or ".wma"
and a compression rate that is constant or variable between 32 Kbps
and 320 Kbps.
It is advisable to restrict file names to 20 characters without using
special characters (e.g. " ? ; ù) to avoid any playing or displaying
problems.
The playlists accepted are types .m3u and .pls.
The number of files is limited to 5 000 in 500 directories on a
maximum of 8 levels.
Page 410 of 444

04
CD, USB
AUDIO
Playing a compilationInsert an MP3 compilation in the CD player or
connect a memory stick to the USB port, directly or
via an extension lead.
The system creates playlists (temporary memory) the creation time
for which can take from a few seconds to several minutes.
The playlists are updated every time the ignition is switched of f or a
USB memory stick is connected.
Play starts automatically after a period which depends on the
capacity of the USB memory stick.
Use only USB memory sticks formatted FAT32 (File Allocation
Table).
At a first connection, the order suggested is by folder.
When connecting again, the order previously chosen is
retained.
To play a disc or memory stick which
has already been inserted, press
SOURCE or SRC several times in
succession and select " CD" or "USB". Press one of the buttons to select the
next or previous track.
Press one of the buttons to select the
next or previous folder in the order
chosen.
Press and hold one of the buttons for
fast forwards or backwards.
Press LIST
to display the menu of
folders in the compilation.
Page 412 of 444
04AUDIO
APPLE® players or portable player
Management of the device is via the audio system controls.The audio files on a Mass Storage portable player* can
be heard through the vehicle's speakers by connecting
it to the USB port (cable not supplied).
If the portable player is not recognised by the USB port, connect it to
the auxiliary Jack socket. The Apple
® player must be updated regularly for the best connection.
The playlists are those defined in the Apple
® player.
The Apple
® player must be generation 5 or later.
* Check your player's manual.
Page 413 of 444
04
4 11
AUDIO
Auxiliary socket (AUX)
Auxiliary Jack socket
Do not connect a device to the USB port and to the auxiliary Jack
socket at the same time. The auxiliary Jack socket permits the connection of a portable non-
mass storage device or an Apple
® player if not recognised by the
USB port.
Connect the portable device to the auxiliary Jack socket using a
suitable cable (not supplied). Press the SOURCE or SRC button
several times in succession and select
"AUX".
First adjust the volume on your portable device.
Then adjust the volume of the audio
system.
The display and management of controls is on the
portable device.
Page 429 of 444

427
FREqUENTLY ASKED q UESTIONS
qUESTION ANSWER SOLUTION
The message "USB
peripheral error"
or "Peripheral not
recognised" is displayed
in the screen. The USB memory stick is not recognised.
The memory stick may be corrupt.
Reformat the memory stick (F
AT32).
A telephone connects
automatically,
disconnecting another
telephone. Automatic connection overrides manual connection.
Modify the telephone settings to remove automatic
connection.
The Apple
® player is
not recognised when
connecting to the USB
port. The Apple® player is of a generation that is not compatible with a USB
connection. Connect the Apple® player to the AUX Jack socket
using a suitable cable (not supplied).
The hard disk or device
is not recognised when
connecting to the USB
port. Some hard disks and devices need a power supply greater than is
provided by the audio system.
Connect the device to the 230 V socket, the 12 V
socket or an external power supply.
Caution: ensure that the device does not transmit
a voltage greater than 5 V (risk of destruction of
the system).
When streaming, the
sound cuts momentarily. Some telephones prioritise connection of the "hands-free" profile.
Delete the "hands-free" connection profile to
improve streaming.
In "Random all" play,
not all of the tracks are
played. In "Random all" play, the system can only take into account up to
999
tracks.