2014.5 Citroen C4 PICASSO RHD display

FREqUENTLY ASKED q UESTIONS
409
q

UESTION
ANSWER SOLUTION
Certain
 
traffic
 
jams
 
along

 
the
 
route
 
are
 
not
 
indicated

 
in
 
real
 
time.
On
 
starting,
 
it
 
is
 
several
 
minutes
 
before
 
the
 
system
 
begins
 
to
 
receive
 
the
 
traffic

 
information.
Wait
 
until
 
the
 
traffic
 
information
 
is
 
being
 
received  
correctly

 
(display
 
of
 
the
 
traffic
 
information
 
icons
 
on  
the

 
map).
The
 
filters
 
are
 
too
 
restrictive.
Modify
 
the
 
"Geographic
 
filter"
 
settings.
In
 
certain
 
countries,
 
only
 
major
 
routes
 
(motorways...)
 
are
 
listed
 
for
 
the
 
traffic

 
information.
This
 
phenomenon
 
is
 
normal.
 
The

 
system
 
is
 
dependent

 
on
 
the
 
traffic
 
information
 
available.
The
 
altitude
 
is
 
not
 
displayed.
On

 
starting,
 
the
 
initialisation
 
of
 
the
 
GPS
 
may
 
take
 
up
 
to
 
3
 
minutes
 
to
 
receive

 
more
 
than
 
4
 
satellites
 
correctly.
Wait
 
until
 
the
 
system
 
has
 
started
 
up
 
completely.
 
Check

 
that
 
there
 
is
 
a
 
GPS
 
coverage
 
of
 
at
 
least
 
4 satellites

 
(long
 
press
 
on
 
the
 
SETUP
 

button,
 
then  
select

 
"GPS
 
coverage").
Depending
 
on
 
the
 
geographical
 
environment
 
(tunnel...)
 
or
 
the
 
weather,
 
the

 
conditions
 
of
 
reception
 
of
 
the
 
GPS
 
signal
 
may
 
vary.
This
 
phenomenon
 
is
 
normal.
 
The

 
system
 
is

 
dependent
 
on
 
the
 
GPS
 
signal
 
reception
 
conditions.
T

elephone, Bluetooth
I
 
cannot
 
connect
 
my
 
Bluetooth

 
telephone.
The
 
telephone's
 
Bluetooth
 
function
 
may
 
be
 
switched
 
off
 
or
 
the
 
telephone
 
may

 
not
 
be
 
visible.
-
 
Check

 
that
 
your
 
telephone's
 
Bluetooth
 
function

 
is
 
switched
 
on.
-
 
Check

 
in
 
the
 
telephone
 
settings
 
that
 
it
 
is
 
"visible

 
to
 
all".
The
 
Bluetooth
 
telephone
 
is
 
not
 
compatible
 
with
 
the
 
system.
You
 
can
 
check
 
the
 
compatibility
 
of
 
your
 
telephone  
at

 
www.citroen.co.uk
 
(services).
The
 
volume
 
of
 
the
 
telephone

 
connected
 
in

 
Bluetooth
 
mode
 
is
 
inaudible.
The

 
volume
 
depends
 
both
 
on
 
the
 
system
 
and
 
on
 
the
 
telephone.
Increase
 
the
 
volume
 
of
 
the
 
audio
 
system,
 
to
 
maximum

 
if
 
required,
 
and
 
increase
 
the
 
volume
 
of  
the

 
telephone
 
if
 
necessary.
The
 
ambient
 
noise
 
level
 
has
 
an
 
influence
 
on
 
the
 
quality
 
of
 
telephone
 
communication.
Reduce

 
the
 
ambient
 
noise
 
level
 
(close
 
the
 
windows,
 reduce

 
the
 
booster
 
fan
 
speed,
 
slow
 
down,
 
...).

FREqUENTLY ASKED q UESTIONS
410
q
UESTION
ANSWER SOLUTION
Some   contacts   are  
duplicated

  in   the   list.
The   options   for   synchronizing   contacts   are   synchronizing   the   contacts  
on

  the   SIM   card,   the   contacts   on   the   telephone,   or   both.   When   both  
synchronizations

  are   selected,   some   contacts   may   be   duplicated.
Select   "Display   SIM   card   contacts"   or   "Display  
telephone

  contacts".
Contacts are not shown
in   alphabetical   order.
Some   telephones   offer   display   options.   Depending   on   the   settings  
chosen,

  contacts   can   be   transferred   in   a   specific   order.
Modify   the   display   setting   in   the   telephone  
directory

.
The system does not receive SMS
  text   messages.The Bluetooth mode does not permit sending SMS text messages to the system.
CD, MP3
The
 
CD
 
is
 
ejected
 
automatically

 
or
 
is
 
not
 
played

 
by
 
the
 
player. The
  CD   is   inserted   upside   down,   is   unplayable,   does   not   contain   any  
audio

  data   or   contains   an   audio   format   which   the   player   cannot   play.-
 
Check
  that   the   CD   is   inserted   in   the   player   the  
right

  way   up.
-
 
Check
  the   condition   of   the   CD:   the   CD   cannot  
be

  played   if   it   is   too   damaged.
-
 Check

  the   content   in   the   case   of   a   recorded   CD:
 refer

  to   the   advice   in   the   "AUDIO"   section.
-
 
The audio system's CD player does not play DVDs.
- Some recorded CDs will not be played by the audio system  because   they   are   not   of   the   correct   quality.
The CD has been recorded in a format that is not compatible with the player  (udf, ...).
The
  CD   is   protected   by   an   anti-pirating   protection   system   which   is   not  
recognised

  by   the   audio   system.
There is a long waiting period  following   the   insertion of a C

d or connection of a
USB
  memory   stick.When a new medium is inserted, the system reads a certain amount of data  (directory,   title,   artist,   etc.).  This   may   take   from   a   few   seconds   to   a  
few

  minutes. This
  phenomenon   is   normal.
The
 
CD
 
player
 
sound
 
is
 
poor

. The
  CD   used   is   scratched   or   of   poor   quality. Insert
  good   quality   CDs   and   store   them   in   suitable  
conditions.
The

  audio   equipment   settings   (bass,   treble,   ambiences)   are   unsuitable. Set   the   treble   or   bass   level   to   0,   without   selecting  
an

  ambience.

FREqUENTLY ASKED q UESTIONS
4 11
q

UESTION
ANSWER SOLUTION
Some
 
characters
 
in
 
the
 
media

 
information
 
are
 
not
 
displayed

 
correctly
 
while
 
playing.
The

 
audio
 
system
 
does
 
not
 
display
 
some
 
types
 
of
 
characters.
Use
 
standard
 
characters
 
to
 
name
 
tracks
 
and
 
folders.
Playing

 
of
 
streaming
 
files
 
does

 
not
 
start.
The
 
peripheral
 
device
 
connected
 
does
 
not
 
support
 
automatic
 
play. Start
 
the
 
playback
 
from
 
the
 
device.
The
 
names
 
of
 
tracks
 
and
 
the

 
track
 
length
 
are
 
not
 
displayed

 
on
 
the
 
screen
 
when

 
streaming
 
audio.
The
 
Bluetooth
 
profile
 
does
 
not
 
allow
 
the
 
transfer
 
of
 
this
 
information.
Radio
The quality of reception
of
 
the
 
radio
 
station
 
listened

 
to
 
gradually
 
deteriorates

 
or
 
the
 
stored
 
stations

 
do
 
not
 
function
 
(no

 
sound,
 
87.5 Mhz
 
is
 
displayed...).
The

 
vehicle
 
is
 
too
 
far
 
from
 
the
 
transmitter
 
used
 
by
 
the
 
station
 
listened
 
to

 
or
 
there
 
is
 
no
 
transmitter
 
in
 
the
 
geographical
 
area
 
through
 
which
 
the
 
vehicle

 
is
 
travelling.
Activate
 
the
 
"RDS"
 
function
 
by
 
means
 
of
 
the
 
short-cut

 
menu
 
to
 
enable
 
the
 
system
 
to
 
check
 
whether

 
there
 
is
 
a
 
more
 
powerful
 
transmitter
 
in
 
the  
geographical

 
area.
The
 
environment
 
(hills,
 
buildings,
 
tunnels,
 
basement
 
car
 
parks...)
 
block
 
reception,

 
including
 
in
 
RDS
 
mode.
This
 
phenomenon
 
is
 
normal
 
and
 
does
 
not
 
indicate  
a

 
fault
 
with
 
the
 
audio
 
system.
The
 
aerial
 
is
 
absent
 
or
 
has
 
been
 
damaged
 
(for
 
example
 
when
 
going
 
through

 
a
 
car
 
wash
 
or
 
into
 
an
 
underground
 
car
 
park).
Have
 
the
 
aerial
 
checked
 
by
 
a
 
CITROËN
 
dealer.
I
 
cannot
 
find
 
some
 
radio
 
stations in the list of
stations

 
received.
The
 
station
 
is
 
not
 
received
 
or
 
its
 
name
 
has
 
changed
 
in
 
the
 
list.
Some
 
radio
 
stations
 
send
 
other
 
information
 
in
 
place
 
of
 
their
 
name
 
(the
 
title

 
of
 
the
 
song
 
for
 
example).
The
 
system
 
interprets
 
this
 
information
 
as
 
the
 
name
 
of
 
the
 
station.
The
 
name
 
of
 
the
 
radio
 
station

 
changes.

416
CITROËN Localised Assistance 
C all ........ .............................................. 214,   342
CITROËN
  Localised   Emergency  
Call
 ........

.............................................. 214,   342
CITR
oËn M

ULTICITY C
o
nn
E
CT
 ...............3

97
Cold
  climate   screen  
...................................... 3

01
Colour screen
 ...............................

........ 344,   345
Concertina
 b

oards
 ...............................
........... 87
Connectors,
  audio  
.........................1
12,   360,   364
Coolant level
 ..............................

...................315
Courtesy
  lamps  
............................................. 2

10
Cruise control
 ........................................1

58,   162
Cruise control, active
 .................................... 16

5
Cup
  holder  
...............................
......................108Dipped be
am ........................... 2 7,   193,   272,   273
Dipstick ................ .................................... 43,   313
Directional
 l

ighting
 ............................... 2
03,   204
di

rection
indicators
 .....................1

97,   213,   272,   275 -279
Display
  of   inter-vehicle   time  
..........................15

4
di

stance alert
 ...............................
. 154,   173,   174
do

ors
 ..............................................................
.63
Doors
  back-up   control  
....................................64
D

riving
 e
conomically......................................... 9
Driving
  positions   (storing)  
...............................77
D

ynamic
 em
ergency
 b
raking
 ........................13

6
Dynamic
  stability   control  
(
dS

C)
 ..................................... 3
0,   34,   218,   220
DAB
  (Digital   Audio   Broadcasting)  
....... 3
58,   359
Date
  (setting)  
...............................
....................47
Daytime
  running   lamps  
......... 2
01,   272,   274,   276
Deactivating
 t

he
 p
assenger
 a
irbag
 ...............2

28
Deadlocking
 ...............................

........ 53,   56,   59
Demisting/defrosting,
 f

ront
 ...........................10

4
Demisting/defrosting,
 r

ear
 ............................10

5
Demisting,
 f

ront
 ............................................. 10

4
die

sel
 ...............................
...... 307,   310,   311,   312
Diesel
  additive   level  
...................................... 31

6
Diesel
  engine   pre-heat   warning   lamp  
............28
D

igital   Audio   Broadcasting  
(
d

a b
) ...............
.................................. 358,   359
Dimensions
 ..............................

............338,
 339 E

co-driving
  ...............................

........................ 9
Economy
  mode  
...............................
..............291
Electronic
 eng

ine
 i
mmobiliser................. 61,
  131
Electronic stability control (ESC)
 ...............

...........................................218
Emergency
 b

oot
 r
elease
 .................................68
E

mergency
 c
all
 ............................. 2
14,   341,   342
Emergency
 s

tarting
 .......................................28

8
Emergency
 w

arning
 lam
ps
 ...........................2

13
Emissions
  control   system,  
SCR
 ..............................

........................ 39,   319
Energy
  economy   mode  
.................................2

91
Engine
 c

ompartment
 ........................... 3
06,   307
Engine
 c

ompartment
 f
usebox
 .......................28

6
F
Engine, Diesel ................ 307,   311,   312,   332-334
Engine   oil   level  ........................................ 4 3,   313
Engine,
  petrol  
................................ 3
06,   311,   328
Engines
 ..............................

........... 328,   332-334
Environment
 ....................... 9

,   60,   290,   316,   327
Equipment
 se

ttings
 ................................... 1
1,   13
ESC/ASR
 ...............................

........................218
Filling
  with   fuel  
.............................. 3
08,   310,   311
Fitting
  a   wheel  
...............................
................267
Fitting
  roof   bars  
............................................. 29

9
Fittings,
  boot  
................................................. 12

1
Fittings,
 r

ear
 ...............................
...................115
Flashing
 in

dicators
 ................................ 1
97,   213
Foglamps,
 f

ront
 ............ 1
95,   203,   272,   275,   280
Foglamps,
 re

ar
 .............................................. 19

5
Folding
  the   rear   seats  
.................. 8
2,   84,   86,   87
Fragrance
 c

artridge
 ...................................... 10

6
Freins
 ...............

............................................... 37
Frequency
  (radio)  
................................. 3
55,   357
Front seats
 ..............................

............ 74,   76,   77
Fuel ............................................................ 9,
  311
Fuel
 c

onsumption
 .............................................. 9
F

uel filler cap  
................................................. 308
F

uel filler flap  
.........................................3
08,   310
Fuel
  gauge  
.................................................... 308
F

uel   tank................................................308,   310
Fusebox,
 das

hboard
 ..................................... 2

81
Fuses
 ................

............................................. 281
DE
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