2014.5 Citroen BERLINGO bluetooth

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FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
Certain traffic jams
along the route are not
indicated in real time. On starting, it is several minutes before the system begins to receive the
traffic information.
Wait until the traffic information is being received
correctly (display of the traffic information icons on
the map).
The filters are too restrictive. Modify the "Geographic filter" settings.
In certain countries, only major routes (motorways...) are listed for the
traffic information. This phenomenon is normal. The system is
dependent on the traffic information available.
The altitude is not
displayed. On starting, the initialisation of the GPS may take up to 3 minutes to
receive more than 4 satellites correctly. Wait until the system has started up completely.
Check that there is a GPS coverage of at least
4
satellites (long press on the SETUP button, then
select "GPS coverage").
Depending on the geographical environment (tunnel...) or the weather ,
the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system
is dependent on the GPS signal reception
conditions.
I am unable to connect
my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone
may not be visible. -

Check that your telephone's Bluetooth
function is switched on.
-


Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with the system. Y

ou can check the compatibility of your telephone
on www.citroen.co.uk (services)
The volume of the
telephone connected
in Bluetooth mode is
inaudible. The volume depends both on the system and on the telephone.
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an influence on the quality of telephone
communication. Reduce the ambient noise level (close the windows,
reduce the booster fan speed, slow down, ...).

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FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the contacts
on the SIM card, the contacts on the telephone, or both. When both
synchronizations are selected, some contacts may be duplicated. Select "Display SIM card contacts" or "Display
telephone contacts".
Contacts are not shown
in alphabetical order. Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone
directory.
The system does not
receive SMS text messages.The Bluetooth mode does not permit sending SMS text messages to the
system.
The CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain any
audio data or contains an audio format which the player cannot play
.-

Check that the CD is inserted in the player the
right way up.
-


Check the condition of the CD: the CD cannot
be played if it is too damaged.
-


Check the content in the case of a recorded
CD: refer to the information and advice in the
"MUSIC MEDIA

PLAYERS" section.
-

The audio system's CD player does not play DVDs.
- Some recorded CDs will not be played by
the audio system because they are not of the
correct quality.
The CD has been recorded in a format that is not compatible with the
player (udf, ...).
The CD is protected by an anti-pirating protection system which is not
recognised by the audio system.
There is a long waiting
period following the insertion
of a C
d or connection of a
USB memory stick.When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to a
few minutes. This phenomenon is normal.
The CD player sound is
poor. The CD used is scratched or of poor quality.
Insert good quality CDs and store them in suitable
conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selecting
an ambience.

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FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
Some characters in the
media information are not
displayed correctly while
playing. The audio system does not display some types of characters.
Use standard characters to name tracks and
folders.
Playing of streaming files
does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth profile does not allow the transfer of this information.
The quality of reception
of the radio station
listened to gradually
deteriorates or the stored
stations do not function
(no sound, 87.5
Mhz is
displayed...). The vehicle is too far from the transmitter used by the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling.
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in the
geographical area.
The environment (hills, buildings, tunnels, basement car parks...) block
reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
I cannot find some radio
stations in the list of
stations received. The station is not received or its name has changed in the list.
Some radio stations send other information in place of their name (the
title of the song for example).
The system interprets this information as the name of the station.
The name of the radio
station changes.

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Audio system
Your Audio system is coded in such a way that it will
only operate in your vehicle.
For safety reasons, the driver must carry out operations
which require prolonged attention while the vehicle is
stationary.
When the engine is switched off and to prevent
discharging of the battery, the audio equipment may
switch off after a few minutes.
AUDIO SYSTEM / BLUETOOTH01
First steps
02


Steering mounted
controls
03

Main
menu
04
Audio
05

USB Box
06


Bluetooth
functions
07
Configuration
09

Screen menu map(s)
08


T
rip computer
Frequently asked questions p.
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CONTENTS

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MAIN MENU
AUDIO FUNCTIONS:
radio, CD, USB, options.
Screen C
For a detailed global view of the
menus available, refer to the
"Screen menu map" section.
TELEPHONE:
Bluetooth hands-free,
pairing, management
of a call.
PERSONALISATION-
CONFIGURATION:
vehicle parameters,
display, languages.
TRIP COMPUTER: entering
of distances, alerts, status of
functions.
Screen A

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BLUETOOTH FUNCTIONS
For safety reasons and because they require prolonged attention
on the part of the driver, the operations for pairing of the Bluetooth
mobile telephone with the Bluetooth hands-free system of your
audio equipment must be carried out with the vehicle stationary
and the ignition on.Press the MENU button.
A window is displayed with a message that a search is in progress. Activate the telephone's Bluetooth function
and ensure that it is "visible to all" (telephone
configuration).
In the menu, select:
-

Bluetooth telephone function -
Audio
-


Bluetooth configuration
-


Perform a Bluetooth search The services of

fered depend on the network, the SIM card and the
compatibility of the Bluetooth equipment used.
Consult your telephone's manual and your operator to find out which
services are available to you.
Bluetooth telephoneScreen C
The TELEPHONE menu permits access to the following functions
in particular: Directory*, Call list, Pairing management. The first 4 telephones recognised are displayed in this window.
A virtual keypad is displayed in the
screen: enter a code with at least 4 digits.
Confirm by pressing OK.
A message that the pairing has been successful appears in the screen. Select the telephone to be connected from the list. Only one
telephone can be connected at a time.
A message is displayed in the screen of the
telephone chosen. To accept the pairing, enter the
same code on the telephone, then confirm with OK.
The automatic connection authorised is only active after the
telephone has been configured.
The directory and the call list can be accessed after the
synchronisation period.
(Available according to model and version)
* If your telephone is fully compatible.
If pairing fails, the number of attempts is not limited.
Go to www.citroen.co.uk for more information (compatibility,
more
help, ...).
Pairing a telephone / First connection

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Receiving a callAn incoming call is announced by a ring and a superimposed
display in the vehicle's screen.
Select the YES tab on the display
using the buttons and confirm by
pressing OK.
Press this button to accept the call. Making a call
From the Bluetooth telephone function Audio menu, select Manage
the telephone call then Call, Call list or Directory.
Press this button for more than two seconds for
access to your directory, then navigate with the
thumb wheel.
o

r
To dial a number, use your telephone's keypad,
with the vehicle stationary.
BLUETOOTH FUNCTIONS
The system accesses the telephone's contacts directory, depending on
compatibility, and while the Bluetooth connection with it is maintained.
With certain telephones connected by Bluetooth you can send a
contact to the directory of the audio system.
Contacts imported in this way are saved in a permanent directory
visible to all, whatever the telephone connected.
The menu for the directory is not accessible if it is empty.

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Initiate the pairing between the telephone and
the vehicle. This pairing can be initiated from
the vehicle's telephone function menu or via the
telephone's keypad. Refer to the steps in "Pairing
a telephone" on the previous pages. During the
pairing phase, the vehicle must be stationary with
the key in the ignition.Select the telephone to be connected from the telephone function menu.
The audio system connects to a newly paired telephone automatically.
Bluetooth audio streaming*
Wireless transmission of music files on the telephone, played via
the audio equipment. The telephone must be able to manage the
appropriate Bluetooth profiles (Profiles A2DP / AVRCP).
* Depending on the compatibility of the telephone.
**

In certain cases, playing of the
Audio files must be initiated from the
keypad.
*** If the telephone supports the function. Activate the streaming source by
pressing the SOURCE button**.
The tracks to be played can be
controlled as usual via the buttons on
the audio system control panel and
the steering mounted controls***.
The contextual information can be
displayed on the screen.
During a call, press this button for more than

2 seconds.
Confirm with OK to end the call. Ending a call
BLUETOOTH FUNCTIONS