2013 VOLKSWAGEN TRANSPORTER seat

Table of Contents
About this owner's manual . . . . . . 4
Overview of the vehicle . . . . . . . . . . 5
Exterior views
-Side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
-Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
-Rear view (vehicles with tailgate) . . . . . 7
-Rear view (vehicles with wing doors) 8
Vehicle interior
-Overview of the driver door . . . . . . . . . . . 9
-Overview of the driver side . . . . . . . . . . . 10
-Overview of the centre console . . 12
-Overview of the front passenger side . . . 14
-Headliner . . . . . . . . . . . . . . . . . . . . 15
Instrument cluster
-Warning and indicator lamps . . . . . . . . . . 16
-Instruments . . . . . . . . . . . . . . . . . . . . . . . . . . 19
-Volkswagen information system . . . . . . . . 24
Before the journey . . . . . . . . . . . . . . . . 33
Before setting off
-Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Opening and closing
-Vehicle key set . . . . . . . . . . . . . . . . . . . . . . . 36
-Central locking system . . . . . . . . . . . . . . . . 39
-Doors.... . . . . . . . . . . . . . . . . . . . . . . . . . 45
-Sliding doors . . . . . . . . . . . . . . . . . . . . . . . . 46
-Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
-Wing doors . . . . . . . . . . . . . . . . . . . . . . . . . 52
-Windows . . . . . . . . . . . . . . . . . . . . . . . . . 55
-Sliding/tilting roof. . . . . . . . . . . . . . . . 58
Sitting correctly and safely
-Adjusting the seat position . . . . . . . . . . . . 61
-Seat functions, front . . . . . . . . . . . . . . . . . . 69
-Seat functions, rear . . . . . . . . . . . . . . . . . . 72
-Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . 79
-Airbag system . . . . . . . . . . . . . . . . . . . . . . . 87
-Child seats (accessories) . . . . . . . . . . . . . 96
-Integrated child seat .................. 1 02
Lights and vision
-Lights ............................... 106
-Protection from the sun ............... 115
-Wipers and washer . . . . . . . . . . . . . 116
-Mirrors .............................. 121
Table ot Contents
Transporting items
-Driving notes ........................ 125
-Luggage compartment ................ 130
-Guide rail system in the rear vehicle floor ................................ 133
-Roof carrier ........ , ................. 137
-Towing a trailer ...................... 139
Practical equipment
-Stowage area ........................ 150
-Torches ............................. 152
-Drink holders . . . • . . . . . . . . . . . . . . . . . . 153
-Tables .............................. 155
-Cool box ............................ 158
-Ashtray and cigarette lighter ........... 161
-Electrical sockets . . . . . . . . . . . . . . . . . . . . 163
-Rear Seat Entertainment (RSE) system 165
-Tachograph . . . . . . . . . . . . . . . . . . . . . . . . . . 172
-Digital voice enhancement ............ 173
Equipment, Multivan
-Darkening the interior of the vehicle, Multivan ............................. 175
Equipment, Business
-Vehicle overview, Business . . . . . . . . . . . . 180
-Seat functions, rear, Business ......... 182
-Rear-seat telephony, Business ........ 187
Equipment, California
-Vehicle overview, California . . . . . . . . . . . 192
-Seat functions, rear, California ......... 193
-Central control panel, California ........ 204
-Interior lights, California ............... 208
-Stowage areas, California ............. 21 0
-Darkening the interior of the vehicle, California . . . . . . . . ................... 215
-Manual pop-up roof, California ......... 218
-Electric pop-up roof, California ......... 221
-Awning, California .................... 226
-Tables and camping chairs, California .. 229
-Gas system, California ................ 233
-Water supply and disposal, California .. 237
-Refrigerator box, California ............ 241
-Power supply in the vehicle, California .. 242
-Air conditioning system, California ..... 250
-Supplementary heater, California ...... 251
-Practical tips, California ............... 252

Key to Fig. 6 and Fig. 7:
CD Light switch ·'f;i.· ... 106
-Light switched off+
-Automatic headlight control -AUTO-
-Side light and dipped beam o.-o
-Fog lights i'O 0$
@ Lever for: .......... . 106
-Main beam headlights ID
-Headlight flasher =:o
-Turn signal "'" -Parking light
-Switch and rocker switch for the cruise control system (CCS) ON-CANCEL-OFF-RES/+-SET/-. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
@ Controls on the multifunction steering wheel ....... .
-Volume setting for the radio, navigation announcements or a telephone conversation 3d-:;.,
-Mute function for the radio or activating the voice control system _...
-Opening the main telephone menu or accepting a telephone call J
-Control buttons for the Volkswagen information system c.-<2,-"?-v, OK, ..=,
@ Instrument cluster:
-Instruments ..
-Display
-Warning and indicator lamps ..... .
® Horn (works only when the ignition is switched on)
® Lever for wipers and washers . . . . . .....................................•
-Wipers HGH-LOW
-Interval wipe for the windscreen . ·••
-"Flick wipe" 1x
-Windscreen wipers.;;:>
-Wash and wipe system for the windscreen
-Rear wiper ll;J
-Wash and wipe system for the rear window
-Lever with buttons for operating the Volkswagen information system TRIP, OK/RESET
0 Ignition lock .......... .
® Pedals .................. .
®
® @
Lever for adjusting the steering column ..................•.....
Driver front airbag ........ .
Headlight range control (o .
Brightness control for instrument and switch lighting C't ...••.•...
Handle for releasing the bonnet ...
@
®
0 Button for interior monitoring next to the driver seat (not shown) ....................... .
Vehicle interior 11
24
19
19
16
116
24
257
260
61
87
106
106
350
39

Instrument cluster
Warning and indicator lamps
The warning and indicator lamps indicate various warnings ::.&.faults ::.(D or certain functions. Some warning and indicator lamps light up when the ignition is switched on and should go out once the engine is running or the vehicle is in motion.
Depending on the vehicle's equipment level, addi-tional text messages could appear in the display on the instrument cluster to provide further infor-mation or to ask you to perform certain tasks ::.page 19, Instruments.
Symbol Meaning=:>&
Do not drive on I
Depending on the vehicle equipment level, sym-bols may be displayed in the instrument cluster in-stead of warning lamps.
Signal tones are given when some warning or indi-cator lamps light up.
For details on indicator lamps which light up in the light switch see Chapter "Lighting" ::.page 106.
See
Parking brake applied, brake fluid level too low or fault in the ::.page 269 brake system.
Lit up: ·i:-Do not drive ont
-F-Coolant level too low. coolant temperature too high, or coolant ::.page 358 system is faulty.
Flashing: fault in engine coolant system. ::.page 358
Do not drive ont ::.page 353 "t:::r. Engine oil pressure too low.
oG The en£ine cannot be restarted! AdBiue level too low. ::.page 346
oG
with The engine cannot be restarted! Fault in the Ad Blue® system. ::.page 346
CRl ::0 Do not drive on I ::.page 45 .... At least one vehicle door is opened or not properly closed .
c:::5 Do not drive on I ::.page 49 The tailgate or wing doors are open or not properly closed. ::.page 52
!6 'er Driver seat belt is not fastened. ::.page 79
Changing gear ::.page 260
({5)) Depress the brake pedal. Brakes ::.page 269 Adaptive cruise con-trol (ACC) ::.page 298
Adaptive cruise control (ACC) not available. ::.page 298
0 Fault in the alternator. ::.page 362
m DSG® dual clutch gearbox is too hot. ::.page 260
Overv1cw of the vehicle

Before the journey
Before setting off
Driving tips
CO Introduction
This chapter contains information on the following subjects:
Preparing for a journey and driving safely
Driving abroad ...................... .
Driving through water on roads ........ .
33 34
35
An engine and transmission guard may prove use-ful, depending on the conditions in which the vehi-cle is to be driven. An engine and transmission guard can reduce the risk of damage to the vehi-cle's underbody and engine oil sump, for example when driving over kerbs, driveways or unsurfaced roads. Volkswagen Commercial Vehicles recom-mends using a Volkswagen Commercial Vehicles dealership for this purpose.
Additional Information and warnings:
• Sitting correctly and safely 61
• Transporting 125
• Starting the engine, changing gear and parking the vehicle 257
• Driving with respect for the environment =>page 278
• Consumer information 404
A WARNING
Driving under the Influence of alcohol, drugs, medication or narcotics can cause serious accidents and fatal Injuries.
• Alcohol, drugs, medication and narcotics can severely impair perception, reaction times and driving safety. This could cause you to lose control of the vehicle. Preparing for a journey and driving safely
l""""('n First read and observe the Introductory L-Wl Information and safety warnings th on page 33.
Checklist
Observe the following Information both before and during the journey to ensure your own safety and the safety of passengers and other road users
..( Check that all lights and turn signals are working properly.
Check the tyre pressure 367 and fuel level 340.
..( Ensure that you have a good, clear view through all of the windows.
..( Air intake to the engine must not be obstruc-ted, and the engine must not be covered with any kind of insulating materials th in ell Introduction on page 351.
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..(
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Secure any objects and luggage in the stowage compartments, the luggage corn-partment or on the roof 125 .
Ensure that you are able to operate the ped-als freely at all times .
Secure any children travelling in the vehicle in a restraint system suitable for their weight and size =>page 96.
Adjust the front seats, head restraints and mirrors properly in accordance with the size of the occupants 61.
Wear shoes that provide good grip for your feet when using the pedals.
The floor mat in the footwell on the driver side must leave the pedal area free and must be securely fastened .
Assume a correct sitting position before set-ling off and maintain this position while driv-ing. This also applies to all passengers =>page 61. ..
Before setting off 33

Checklist (Continued)
..( Fasten your seat belt correctly before set-ting off and keep it properly fastened throughout the journey. This also applies to all passengers 79 .
..!
..!
..!
..!
..!
Each vehicle occupant must sit in a seat of their own and must have their own seat belt.
Never drive if your driving ability is impaired, e.g. by medication, alcohol or drugs.
Do not allow yourself to be distracted from the traffic, e.g. by passengers, telephone calls, opening menus and making adjust-ments to settings .
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions.
Observe traffic regulations and speed limits.
Driving abroad
r-f'n First read and observe the introductory l.-J=.U information and safety warnings.& on page 33.
Checklist
In some countries, special safety standards and emissions-related regulations apply that the vehi-cle may not comply with. Volkswagen Commercial Vehicles recommends that you visit your Volkswa-gen Commercial Vehicles dealer before travelling abroad to find out about any legal requirements and the following points concerning your destina-tion:
..( Does the vehicle need any technical modifi-cations for driving abroad, e.g. masking or switching the headlights over?
..( Are the necessary tools, diagnostic equip-ment and spare parts available for service and repair work?
..( Are there any Volkswagen Commercial Ve-hicles dealerships in the country of destina-tion?
..( For petrol engines: is unleaded petrol with the correct octane number available?
34 Before the journey
..( When travelling long distances, stop and take a break regularly-at least every 2 hours.
..( Secure animals in the vehicle using a sys-tem that is suitable for their weight and size.
A WARNING
Always observe current traffic regulations and speed limits, and think ahead when driv-Ing. Correct interpretation of a driving situa-tion can make the difference between reach-Ing your destination safely and having an ac-cident with serious Injuries.
W Regular servicing of your vehicle not only W maintains its value, it also ensures that your vehicle remains roadworthy and in perfect working order. Servicing work should therefore be carried out in accordance with the service schedule. Some work may have to be carried out before the due date of the next service if the vehicle is subjected to severe operating conditions. Severe operating conditions are, for example, regular stop and go driving, regular driving with a trailer and driving in areas with high levels of dust. Additional informa-tion is available from your Volkswagen Commercial Vehicles dealership or qualified workshop. ..( For diesel engines: is diesel with a low sul-phur level available?
..( Are the correct engine oil 353 and other service fluids in accordance with the specifications of Volkswagen Commercial Vehicles available in the destination coun-try?
..( Will the factory-fitted navigation system work with the navigation data available in the destination country?
..( Are special tyres necessary for travelling in the destination country?
CD
Volkswagen Commercial Vehicles is not re-sponsible for any vehicle damage which Is caused by low-quality fuel, inadequate servic-ing work or lack of availability of Genuine Parts.

m Due to the current legislation on the Israel W market, the acoustic warning signals are de-activated there.
m The alarm will be triggered again if a person W gains access to the same or a different se-cured zone after the alarm has been switched off. For example, if the tailgate is opened after a door had been opened.
m The anti-theft alarm will not be activated if W the vehicle is locked from the Inside using the central locking button @.
m If you unlock the driver door mechanically us-L!J ing the vehicle key, only the driver door is un-locked, and not the whole vehicle. The SAFELOCK mechanism on all doors is not deactivated and the central locking button is not activated until you switch on the ignition (however the doors will not be unlocked).
m The anti-theft alarm will not function correctly W if the vehicle battery is weak or discharged.
m lt is not possible to include the trailer in the W anti-theft alarm system. Interior monitoring system and anti-tow alarm
81f·01U
Fig. 25 Next to the driver seat: button for switch-ing off the interior monitoring system and anti-tow alarm.
r-f"n First read and observe the introductory information and safety warnings & on page 39.
The interior monitoring system will trigger an alarm if movement is detected inside the vehicle when the vehicle is locked.
The anti-tow alarm will be triggered if the vehicle is lifted.
Switching on the interior monitoring system and anti-tow alarm
Lock the vehicle using the remote control key. When the anti-theft alarm is switched on, the interi-or monitoring system and the anti-tow alarm are al-so active.
Switching off the interior monitoring system and anti-tow alarm
The orientation lighting in the =>Fig. 25 button must be lit up when switching the systems off. To switch the orientation lighting on, remove the key from the ignition or open one of the doors.
Before the journey
• Press the =>Fig. 25 button. A yellow indicator lamp will light up in the button until the vehicle is locked.
• Close all doors and the tailgate.
• Lock the vehicle using the remote control key. The interior monitoring system and anti-towing alarm are switched off until the next time the vehi-cle is locked.
The interior monitoring system and anti-tow alarm should therefore be switched off before the vehicle is locked in any of the following, or similar, situa-tions:
• If any people or animals are to remain inside the vehicle for a short period & =>page 39.
• If the vehicle is to be loaded onto another vehi-cle.
• If the vehicle is being transported (e.g. on a fer-ry).
• If the vehicle is going to be towed with one axle off the ground.
• If the vehicle is to be parked in a car wash.
Risk of false alarm
Interior monitoring can only work properly if the ve-hicle is completely closed. Comply with legal regu-lations. A false alarm can be triggered in any of the following circumstances:
• If one or more windows are fully or partly open.
• If the slidingflilting roof is completely or partly open.
• If items such as loose pieces of paper and items attached to the Interior mirror (e.g. air-fresh-eners) are left in the vehicle.
• If a mobile telephone that is left in the vehicle vibrates. 11>-

Sitting correctly and safely
Adjusting the seat position
COl Introduction
This chapter contains information on the following subjects:
The dangers of assuming an incorrect sitting position . . . .............. .
Correct sitting position . . . . . . ......... . Overview of seats ...................... .
Mechanical controls on the front seats ..... .
Electrical controls on the front seats ....... . Adjusting and removing head restraints .... .
Adjusting the steering wheel position ...... .
Additional information and warnings:
• Seat functions, front 69
• Seat functions, passenger compartment 72
• Seat belts 79
• Airbag system 87
• Child seats (accessories) 96
A WARNING
62
63
64
65
66
67
68
Assuming an incorrect sitting position in the vehicle can increase the risk of severe or fa-tal injuries during a sudden driving or brak-ing manoeuvre, in the event of a collision or accident, or if the airbags are triggered.
• All vehicle occupants must assume a cor-rect sitting position before setting off and maintain this position throughout the trip. This also applies to the fastening of seat belts.
• The number of vehicle occupants must never exceed the number of seats with seat belts in the vehicle.
• Always secure children in the vehicle in an authorised restraint system which Is suita-ble for their height and page 96, 87.
• Always keep your feet in the footweli while the vehicle is in motion. Never place your feet on the seat or dash panel, for example, and never ride with your feet out the window. When you are sat like this, the airbag and seat belt cannot provide optimal protection and could actually increase the risk of Injury during an accident.
A WARNING
Always adjust seats, seat belts and head re-straints to their correct position before any journey and ensure that ail passengers have fastened their seat belt.
• Push the front passenger seat as far back as possible.
• Adjust the driver seat so that there is at least 25 cm between your breastbone and the hub of the steering wheel. If your build makes it impossible to fulfil this requirement then you must contact a qualified workshop so they can make any necessary modifications.
• Never travel with the back rest tilted far back. The further back the backrest is tilted, the greater the risk of injury caused by incor-rect seat belt routing or an incorrect sitting position.
• Never travel with the back rest tilted far forwards. When a front airbag is triggered it could force the seat backrest backwards and injure vehicle occupants on the back seats.
• Adopt and maintain the greatest possible distance from the steering wheel and dash panel.
• You should always sit upright with your back against the seat back rest with the front seats properly adjusted. Do not position any body part too close where the airbags are fit-ted.
• The risk of serious injury Is increased for passengers on the rear seat if they are not sitting upright because the seat belts are in-correctly positioned.
A WARNING
Incorrect adjustment of the seats can cause accidents and serious injuries.
• The seats may only be adjusted when the vehicle is stationary, or else the seat could change position unexpectedly while the vehi-cle is in motion, leading to a loss of control of the vehicle. Furthermore, an incorrect seating position is adopted while adjusting the seat. .,.
Sitting correctly and safely 61

A WARNING (Continued)
• Only adjust the height and tilt of the seat or move lt forwards and backwards when the area around the seat is clear.
• There should be no objects in the adjust-ment area of the front seats.
• Make sure that there is no dirt in the areas within which the front seats can be adjusted (and locked In place).
A WARNING
Cigarette lighters in the vehicle could be damaged or accidentally lit. This could lead to serious burns and other Injuries.
• Before adjusting the seats always make sure that there is no lighter on or near the moveable parts of the seat.
• Before closing stowage areas or compart-ments always ensure that there Is no lighter in the way.
• Never stow lighters in stowage areas or compartments or on other surfaces In the ve-hicle. Cigarette lighters may self-Ignite on high-temperature surfaces, especially In sum-
The dangers of assuming an incorrect sitting position
.....-m First read and observe the Introductory L-.bU information and safety warnings & on page 61.
If the seat belts are not worn or are worn incorrect-ly, the risk of severe or fatal injuries increases. Seat belts can only provide optimal protection if the seat belt routing is correct. Assuming an incorrect sitting position considerably impairs the level of protection provided by a seat belt. This could lead to severe or even fatal injuries. The risk of severe or fatal injuries is especially increased when a de-ploying airbag strikes a vehicle occupant who has assumed an incorrect sitting position. The driver is responsible for all occupants transported in the ve-hicle, especially children.
The following list contains examples of sitting posi-tions that can be dangerous for all vehicle occu-pants.
Whenever the vehicle is in motion:
• Never stand in the vehicle.
• Never stand on the seats.
• Never kneel on the seats.
• Never tilt the backrest too far to the rear.
• Never lean against the dash panel.
• Never lie on the seats in the passenger com-partment.
• Never sit on the front edge of a seat.
• Never sit sideways.
Before the journey
• Never lean out of a window .
• Never put your feet out of a window.
• Never put your feet on the dash panel.
• Never place your feet on the seat cushion or seat backrest.
• Never travel in a footwell.
• Never sit on the armrest.
• Never travel on a seat without wearing the seat belt.
• Never use the bed.
• Never travel in the luggage compartment or on the load surface.
A WARNING
Every Incorrect sitting position In the vehicle Increases the risk of severe or fatal Injuries In the event of an accident or sudden driving or braking manoeuvre.
• All vehicle occupants must maintain a cor-rect sitting position and wear their seat belt properly while the vehicle Is In motion.
• Sitting In an incorrect position, not fasten-ing the seat belt, or too short a distance to the alrbag exposes the occupants to critical or fatal injuries, especially if the alrbags de-ploy and strike an occupant who has as-sumed an Incorrect sitting position.