
Instrument cluster
Warning and indicator lamps
The warning and indicator lamps indicate various warnings ::.&.faults ::.(D or certain functions. Some warning and indicator lamps light up when the ignition is switched on and should go out once the engine is running or the vehicle is in motion.
Depending on the vehicle's equipment level, addi-tional text messages could appear in the display on the instrument cluster to provide further infor-mation or to ask you to perform certain tasks ::.page 19, Instruments.
Symbol Meaning=:>&
Do not drive on I
Depending on the vehicle equipment level, sym-bols may be displayed in the instrument cluster in-stead of warning lamps.
Signal tones are given when some warning or indi-cator lamps light up.
For details on indicator lamps which light up in the light switch see Chapter "Lighting" ::.page 106.
See
Lit up: ·i:-Do not drive ont
-F-Coolant level too low. coolant temperature too high, or coolant ::.page 358 system is faulty.
Flashing: fault in engine coolant system. ::.page 358
Do not drive ont ::.page 353 "t:::r. Engine oil pressure too low.
oG The en£ine cannot be restarted! AdBiue level too low. ::.page 346
oG
with The engine cannot be restarted! Fault in the Ad Blue® system. ::.page 346
CRl ::0 Do not drive on I ::.page 45 .... At least one vehicle door is opened or not properly closed .
c:::5 Do not drive on I ::.page 49 The tailgate or wing doors are open or not properly closed. ::.page 52
!6 'er Driver seat belt is not fastened. ::.page 79
Changing gear ::.page 260
({5)) Depress the brake pedal. Brakes ::.page 269 Adaptive cruise con-trol (ACC) ::.page 298
Adaptive cruise control (ACC) not available. ::.page 298
0 Fault in the alternator. ::.page 362
m DSG® dual clutch gearbox is too hot. ::.page 260
Overv1cw of the vehicle

Symbol Meaning=>& See
.......,. Front brake pads worn .
Lit up: ESC fault or switched off for system-related reasons.
Flashing: ESC/TCS is taking corrective action. =>page 269
1} TCS switched off manually.
e ABS faulty or not functioning.
0$ Rear fog light switched on. =>page 106
Lit up: vehicle lighting not working partially or completely. =>page 432
0 Lit up or flashing: catalytic converter fault.
w Lit up: glow period for a diesel engine.
Flashing: fault in engine management system.
EPC Fault in engine management system. =>page 407
Diesel particulate filter has become saturated with soot.
Only for specially equipped courier vehicles: diesel particulate filter is being regenerated.
(1) Tyre pressure too low. =>page 367 Tyre monitoring system faulty.
0 Windscreen washer fluid level too low. =>page 116
f] Fuel tank almost empty. =>page 340
Flashing: engine oil system fault.
Lit up: engine oil level too low. =>page 353
....... Fault in airbag and belt tensioner system. =>page 87
tf'
Front passenger front airbag switched off (PASSENGER AIR BAG =>page 87
f9 Ad Blue® level is low. =>page 346
/>.
with Ad Blue® system faulty or not refilled using norm-standard AdBI-ue®. =>page 346
Have the air filter replaced. => Booklet SeNice schedule
a, Electronic Immobilizer active. =>page 257
Lit up: rear axle differential lock switched on. =>page 282 .... Flashing: rear axle differential lock fault.
Adaptive cruise control (ACC) currently not available. =>page 298
Instrument cluster 17

Symbol Meaning=>& See
Lane change assist system currently not available. =>page 312 .
The fog light is switched on. =>page 106
.......,,...., Turn signal, left or right. =>page 106 r., Hazard warning lights switched on. =>page 411
Trailer turn signals in operation. =>page 139
Lit up: depress the brake pedal. Changing gear
CS» =>page 260 Flashing: the lock button in the selector lever is not engaged. Braking, stopping and parking =>page 269
The cruise control system (CCS) is controlling the speed. =>page 295
(") Adaptive cruise control (ACC) active. No vehicle has been detec-ted ahead. =>page 298
th. Lit up: Hill Descent Assist switched on. =>page 285 Flashing: the lock button in the selector lever is not engaged.
Main beam is switched on or the headlight flasher is being opera!-=>page 106 ed.
When displayed in white: Adaptive cruise control (ACC) active.
B'
Vehicle detected ahead.
When displayed in grey: Adaptive cruise control (ACC) not active. =>page 298
System switched on, does not regulate.
Main beam assist (Light Assist) is activated. =>page 110
Lit up: service interval display. =>page 22
,....c. Flashes alternately with selector lever display, e.g. 0: fault in dual clutch gearbox (DSG®. =>page 260
(A) The starUstop system is available, automatic engine stop is active.
The starUstop system is not available. =>page 282
(J9 OR: the starUstop system has switched off the engine automatical-ly.
*
Black ice warning. The outside temperature is below =>page 19 +4·c (+39.F).
® A mobile telephone is connected via Bluetooth to the factory-fitted => Booklet Radio, pro-provision for mobile telephone. vision for mobile tele-
Mobile telephone battery charge level. Only for factory-fitted provi-phone, infotainment system, navigation sion for mobile telephone. system
A WARNING A WARNING (Continued)
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
• Never ignore any illuminated warning lamps or text messages.
Overv1ew of the vehicle
• Stop the vehicle as soon as possible and when safe to do so.
• Stop the vehicle at a safe distance away from moving traffic and ensure that no part of the exhaust system can come Into contact with any inflammable material underneath the vehicle, e.g. dry grass or fuel. ll>

Recommended windscreen washer fluid
• For warm weather: summer windscreen wash G 052 184 A 1. Dilution 1:100 (1 part concen-trate, 100 parts water) in the washer fluid reservoir.
• All-year washer fluid G 052 164 A2. Dilution in winter to -18°C (0°F) approx. 1 :2 (1 part concen-trate, 2 parts water), otherwise dilute one part con-centrate to four parts water (1 :4) in the washer fluid reservoir.
Capacities
The capacity of the washer fluid reservoir is ap-proximately 3. 7 litres or approximately 5.0 litres in vehicles with a headlight washer system.
A WARNING
Never mix coolant additive or other unsuita-ble additives into the windscreen washer flu-id. An oily film may otherwise be left on the windscreen or rear window which will restrict the field of vision.
Mirrors
o:n Introduction
This chapter contains information on the following subjects:
Interior mirror .............. . 122
Exterior mirrors ............ . . .... 123
For safety reasons it is important that the driver po-sitions the exterior and interior mirrors correctly be-fore starting a journey '* &.
You can use the exterior mirrors and the interior mirror to observe traffic behind you and adjust driv-ing style accordingly. Looking in the exterior mir-rors and the interior mirror does not allow the driver to see the entre side and rear area of the vehicle. The area that cannot be seen is known as the blind spot. There may be objects and other road users in the blind spot.
Additional information and warnings:
• Exterior views '* page 5
• Changing gear '*page 260
• Braking, stopping and parking '*page 269
A WARNING (Continued)
• Use clean, clear water (not distilled water) with a washer fluid recommended by Volks-wagen Commercial Vehicles.
• A suitable anti-freeze agent should be added to the windscreen washer fluid If nec-essary.
CD
• Never mix other cleaning agents with the cleaning agents recommended by Volkswagen Commercial Vehicles. This can cause the ingre-dients to separate and block the windscreen washer jets.
• When refilling or changing service fluids, please ensure that the correct fluids are added through the correct openings. Incorrect service fluids can cause serious functional problems and engine damage.
Adjusting the exterior and interior mirrors while driving may cause the driver to become distracted. This can lead to accidents and se-rious Injuries.
• Exterior and interior mirrors should only be adjusted when the vehicle is stationary.
• When parking, changing lane, or perform-ing an overtaking or turning manoeuvre, al-ways pay careful attention to the area around the vehicle as objects and other road users may be located In the blind spot.
• Always ensure that the mirrors are posi-tioned correctly and that the rear view Is not restricted by ice, snow, condensation or any other objects.
A WARNING
Automatic anti-dazzle mirrors contain an electrolyte fluid which could leak If the mirror is broken.
• The leaking electrolyte fluid can cause lrri-tation to the skin, eyes and respiratory or-gans, especially In people who suffer from
Lights and vision 121

In low temperatures, fit winter tyres to both the ve-hicle and the trailer.
Drawbar load
The drawbar load is the weight that the towing bracket exerts on the ball coupling vertically from above. The maximum permitted weight exerted by the trailer drawbar on the ball coupling of the tow-ing bracket must not exceed 100 kg.
The figures for the draw bar weights that are given on the type plate of the towing bracket are for cer-tification purposes only. The correct values for your specific model, which may be lower than these fig-ures, are given in the vehicle registration docu-ments. All data in the official vehicle documents take precedence over these data &.
In the interest of road safety, Volkswagen Commer-cial Vehicles recommends that you always trans-port the maximum drawbar load. The response of the trailer on the road will be poor if the drawbar load is too small.
The drawbar load increases the weight on the rear axle and reduces the maximum load level as a re-sult.
Vehicles with starUstop system
• If a factory-fitted towing bracket or a towing bracket retro-fitted by Volkswagen Commercial Ve-hicles is used, the Start/Stop system remains ac-tive when towing a trailer 283.
• If towing brackets that were not retrofitted by Volkswagen Commercial Vehicles are used, the StarUStop system must be switched off manually using the button in the dash panel before you start towing a trailer and must remain switched off as long as a trailer is being towed &.
Tachograph
For vehicles whose gross vehicle weight rating, in-cluding trailer exceeds 3,500 kg, and those used commercially to transport goods, use of a tacho-graph is required by law. This is irrespective of whether the vehicle or the trailer or both are used for commercial transportation of goods.
Additional information and warnings:
• Exterior views 5
• Lights 106
• Tachograph 172
• Braking, stopping and parking 269
• Driving with respect for the environment 278
• Wheels and tyres 367
• Accessories, modifications, repairs and renewal of parts 394
140 Before the journey
• Maximum permitted trailer weights =>page 450
• Maximum permitted gross combination weight rating =>page 450
A WARNING
it is dangerous to transport people In a trailer and it may also be illegal.
A WARNING
Improper use of the towing bracket can cause Injury and accidents.
• Only use the towing bracket if it Is fitted properly and Is not damaged.
• Do not carry out any alterations or repairs to the towing bracket.
• To reduce the risk of Injury In rear-end col· lis ions, and to pedestrians and cyclists when the vehicle Is parked, always remove the ball coupling when a trailer Is not being used.
• Never Install a weight-distributing or load-balancing towing bracket to the vehicle. The vehicle Is not constructed for these kinds of towing brackets. The towing bracket can fall, causing the trailer to tear loose from the vehl· cl e.
A WARNING
Towing a trailer and transporting heavy or bulky Items can change the way the vehicle's handling. This can lead to accidents.
• Always secure loads properly using suita-ble and undamaged securing straps.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions.
• Trailers with a high centre of gravity are more likely to tip over than trailers with a low centre of gravity.
• Avoid abrupt and sudden driving and braking manoeuvres.
• Take special care when overtaking.
• Reduce your speed Immediately if the trailer shows even the slightest sign of snak-Ing.
• Never drive faster than 80 km/h (50 m ph) when towing a trailer or 100 km/h (62 mph) In exceptional cases. This also applies to coun-tries where higher speeds are permitted. AI· ways obey speed limits. In some areas speed limits for vehicles that are towing trailers are lower than for vehicles without trailers. .,.

While driving
Starting the engine, changing gear and parking
Starting and stopping the engine
o::n Introduction
This chapter contains information on the following subjects:
Ignition lock . . ......•........ 258
Starting the engine . . . . . • . • . . . . . . . . 258
Stopping the engine . . . . . . . . . . . . . . . . . . . . . 259
Electronic immobilizer . . . . . . . . . • . . . . . . . . . . 260
Immobilizer display
When a vehicle key is not valid or there is a fault in the system, this will be displayed in the Instrument cluster. The engine cannot be started.
Push-starting or tow-starting
For technical reasons, your vehicle must not be push-started or tow-started. Use jump leads to start the engine instead.
Additional information and warnings:
• Vehicle key set =>page 36
• Changing gear =>page 260
• Braking, stopping and parking =>page 269
• Steering =>page 281
• Pull-away assist systems =>page 282
• Filling the tank =>page 340
• Fuel =>page 343
• Manual opening and dosing =>page 413
• Jump starting =>page 443
• Tow-starting and towing =>page 446
A WARNING
Switching the engine off while the vehicle Is moving makes it more difficult to stop the ve-hicle. This can lead to loss of control of the vehicle and to accidents and severe Injuries.
• Braking and steering support systems, the alrbag system, the belt tens loners and other items of safety equipment in the vehicle are only active when the engine is running.
A WARNING (Continued)
• The engine should only be switched off when the vehicle Is stationary.
A WARNING
The risk of serious Injury can be reduced with the engine running or when starting the en-glne.
• Never start or run the engine In unventlla-ted or closed spaces. The exhaust fumes contain carbon monoxide, an odourless and colourless toxic gas. Carbon monoxide can cause people to lose consciousness. it can also cause death.
• Never start or run the engine if oil, fuel or any other highly flammable fluids are under or near the vehicle, or are leaking out of the vehicle, e.g. as the result of damage.
• Never leave the vehicle unattended with the engine running, particularly if a gear or driving mode has been selected. The vehicle could move suddenly or something unexpec-ted may happen that may cause damage, fire and serious Injuries.
• Never use a start booster. Start boosters may explode and cause the engine to sud-denly run at high revs.
A WARNING
The components of the exhaust system be-come very hot. This can cause fires and sari-ous Injuries.
• Never park the vehicle where parts of the exhaust system can come Into contact with Inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, split fuel.
• Never apply additional undersea! or anti-corrosion coatings to the exhaust pipes, cat-a lytic converters or heat shields.
Starting the engine, changing gear and parking I 257

0 "' <(
"' ::;
oc "' N
The steps should only be carried out In the specified order.
Step Vehicles with a manual gearbox I Vehicles with dual clutch gearbox DSG ®
2a. Shift the gear stick to a neutral position. I Shift the selector lever to position P or N.
3. Only vehicles with diesel engines: to preheat the engine, turn the vehicle key to position 217 G). The indicator lamp mr lights up in the instrument cluster.
4. Turn vehicle key to position 217 ®-do not depress accelerator.
5. Release the vehicle key once the engine has started.
6. If the engine does not start, stop the procedure and repeat it after approximately one minute.
7. Release the handbrake if you wish to pull away =>page 269.
A WARNING
Never leave the engine running if you leave the vehicle unattended, particularly not if a gear or driving mode has been selected. The vehicle could move suddenly or something unexpected may happen that may cause damage, fire or serious injuries.
A WARNING
Start boosters may explode or suddenly cause the engine to run at high revs.
• Never use a start booster.
CD
• The starter and the engine could be dam-aged if you attempt to start the engine while the vehicle Is In motion or if the engine is started again immediately after it has been switched off.
Stopping the engine
CD
• When the engine is cold, avoid high engine speeds, driving at full throttle and overloading the engine.
• Do not push-start or tow-start the vehicle. Unburnt fuel can damage the catalytic convert-er.
&-, Do not warm up the engine by running it W while the vehicle is stationary. Instead, pull off as soon as there is good visibility through the win· dows. This helps the engine to reach operating temperature more quickly and reduces emissions.
m Components with a high power consumption L!:J are switched off temporarily when the engine is started.
m When starting from cold, the engine may be a L!:J little noisy for the first few seconds. This is quite normal, and no cause for concern.
m At outside temperatures of less than L!:J +5oC (+41°F), fumes may be detected under a vehicle with a diesel engine if the fuel-powered supplementary heater is switched on.
The steps should only be carried out In the specified order.
1. The vehicle must be completely stationary => &.
2. Press the brake pedal. Keep it held down until step 4 has been completed.
3. In vehicles with a dual clutch gearbox DSG®, shift selector lever to position P.
4. Apply the handbrake =>page 269.
5. Turn the vehicle key to position =>Fig. 217 @.
6. In vehicles with a manual gearbox, select the first gear or the reverse gear =>page 263. .,.
Starting the engine, changing gear and parking I 259

The following will occur if reverse gear is selected and the ignition is switched on:
• The reverse light comes on.
• The Climatronic switches automatically to air recirculation mode when the vehicle is reversing.
• If fitted, the ParkPilot and the rear view camera system are switched on.
• The static cornering light may be switched on on both sides.
Additional information and warnings:
• Instruments 19
• Volkswagen information system 24
• Braking, stopping and parking 269
• Pull-away assist systems 282
• ParkPilot 287
• Reversing camera (Rear Assist) 291
• Air conditioning 322
• Engine management system and exhaust puri-fication system 407
• Manual opening and closing 413
A WARNING
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This can cause you to lose control of the ve-hicle, which can lead to accidents and seri-ous Injuries.
Warning and indicator lamps
A WARNING (Continued)
• The kickdown function or fast acceleration should only be used If the visibility, weather, road and traffic conditions permit.
A WARNING
Never "ride" the brake pedal. Do not overuse the brake pedal. Constant braking will cause the brakes to overheat. This can considerably reduce the brake effect, Increase the braking distance and, in certain circumstances, cause the brake system to fall completely.
CD
• Never let the brakes "rub" by applying light pressure to the brake when it Is not necessary to brake. This will Increase levels of wear.
• Before driving down a long, steep gradient, reduce speed and change to a lower gear or move the selector lever to a lower position. This will make use of the engine braking effect and relieve the load on the brakes. The brakes could otherwise overheat and possibly fall. The brakes should only be used to slow or stop the vehicle.
Lit up Possible cause Solution
Do not drive on I Allow the gearbox to cool down in selector lever
(!) 7-speed DSG® dual clutch gearbox over-position P. If the warning light does not go out, do not drive heating. on. Seek professional assistance. Failure to do so can cause considerable damage to the gear-box page 267.
Fully depress the brake pedal. Brake pedal not depressed. See also Adaptive cruise control (ACC) 298.
Starting the engine, changing gear and parking 261