2013 VOLKSWAGEN TIGUAN engine

Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting
an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find
helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes among
others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump start
– Charge vehicle battery
The wrong remote control
vehicle key is used.
Use a valid remote control vehicle key

Fuel level too low. Refuel
Vehicle cannot be locked
or unlocked using remote
control vehicle key.
– Battery in remote control
vehicle key dead.
– Too far away from vehicle.
– Buttons pressed outside
operating range.
– Replace battery in the remote control
key
– Move closer to vehicle.
– Synchronize remote control vehicle
key
– Lock or unlock vehicle manually
Unusual noises.
Cold engine, braking support
systems, electronic parking
brake.
Check the “Noises” entry in the
keyword index.
Driver seat and outside
mirrors when vehicle is
unlocked.
Convenience settings are
stored. Correct convenience settings
Memory-seat settings are
stored.
– Reassign seat setting
– Clear memory-seat memory
Front seats cannot be
adjusted with power
controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
Features do not work as
described in this manual.
Settings were adjusted in the
Volkswagen Information
System.
Check and reset to factory settings if
necessary
Headlights do not light up
the road as they should.
– Headlights incorrectly
adjusted.
– Light bulbs burned out.
– Low beams not switched on.
Have the headlight range adjusted by
an authorized Volkswagen dealer or an
authorized Volkswagen Service
Facility. Adjust headlight range .
– Change light bulbs
– Switch on low beams
Electrical consumers do
not work.
Vehicle battery charge too low. Charge vehicle battery
Remaining fuel level too low. Refuel .
Fuse blown. Check fuse and replace if necessary

Fuel consumption higher
than indicated.
– Short hauls.
– “Jumpy gas pedal”.
– Avoid short distance driving.
– Drive defensively.
– Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.
Engine control malfunctioning. Have the malfunction corrected

Description Possible causes among
others Possible remedy
Tire pressure too low. Adjust tire pressure
Driving in the mountains. No direct corrective action possible.
Towing a trailer or driving with
a roof rack.
– Check use.
– Remove if not in use.
Driving with heavy payload. No direct corrective action possible.
Driving at high engine speed. Select a higher gear.

Checklist
For your own safety and that of your passengers, carry out the following steps in the order listed ⇒ :
1. Park the vehicle at safe distance from traffic and on a suitable surface ⇒ .
2. Switch on emergency flashers by pressing the  switch ⇒ fig. .
3. Apply the electronic parking brake to help prevent the vehicle from moving
4. Shift the transmission into Park (P) (automatic) or Neutral (manual only)
5. Stop the engine and remove the key from the ignition switch
6. Have all passengers exit and go to a safe location away from moving traffic, such as behind a
guard rail.
7. Take all vehicle keys with you when leaving your vehicle.
8. Set up a warning triangle or other warning device in order to alert other motorists and cyclists.
9. Let the engine cool down and get expert assistance if necessary.
If the emergency flashers are on, use the turn signal lever to indicate a direction or lane change, for
example when the vehicle is being towed. This temporarily interrupts the emergency flashers.
Switch on the emergency flashers when:
x Traffic suddenly slows down or stops in front of you to warn those approaching from behind.
x In any emergency situation.
x If the vehicle breaks down.
x When being towed.
Always obey traffic laws that govern the use of emergency flashers where you are driving.
If the emergency flashers are not working, a different method – as permitted by law – must be used to
alert other motorists and cyclists to the breakdown.
WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common
sense.
WARNING
The vehicle exhaust system and the catalytic converter or diesel particulate filter get very hot.
They can cause fires and serious personal injury.
x Never park where parts of the hot exhaust system or catalytic converter could ignite
flammable materials, such as dry grass, brush, leaves, spilled fuel, etc.
The vehicle battery will be drained if the emergency flashers are on for a long time – even if the
ignition is switched off.

Fuses in the vehicle

Fig. On the driver side in the instrument panel: Fuse box cover.

Fig. In the engine compartment: Fuse box cover.

Color Current strength in amps
Orange 40

Opening the fuse box in the instrument panel
x Open storage compartment and pull back firmly in the direction of the arrow ⇒ fig. .
Opening the fuse box in the engine compartment
x Open the engine hood

WARNING
Improper replacement of burned out headlights and other light bulbs can cause serious
personal injury.
x Stop! Always read and heed the WARNINGS before doing any work in the engine
compartment. The engine compartment of any motor vehicle is a potentially dangerous area,
and work in this area can lead to serious personal injury.
x HID – High Intensity Discharge (Xenon) get power from a high voltage source that can
cause severe personal injury and even death if handled improperly.
x H7/H15 bulbs and HID – High Intensity Discharge (Xenon) are under high pressure and can
explode if handled improperly.
x Always let a burned out light bulb cool down before replacing it.
x Never replace a light bulb unless you are familiar with all of the necessary procedures. In
particular, never remove a headlight unless you know exactly how to carry out the job and
have the correct tools and light bulbs.
x If you are uncertain about what to do, have the work performed by an authorized
Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified
workshop. Serious personal injury may result from improperly performed work.
x We strongly recommend that you always have HID – High Intensity Discharge (Xenon)
lamps and H7/H15 bulbs replaced by a qualified technician.
x Do not touch the glass of light bulbs with your bare hands. Fingerprints left on the bulb
evaporate due to the heat when the bulb is switched on and cause the reflector to “cloud”.
x There are sharp edges on and around the headlight housing in the engine compartment
and the rear light housing. Wear hand protection if you replace bulbs.
NOTICE
After replacing a headlight bulb or other light bulb, always make sure that the rubber covers or
plastic caps have been properly and securely reinstalled to help prevent water from getting
into the electrical connections and headlight housing and damaging the electrical system.
Indicator light

NOTICE
Always insert and remove lamps carefully to avoid damage to the vehicle paint or to other
parts of the vehicle.
Replacing light bulbs in the Halogen headlight

Fig. In the engine compartment: Cover 1 on the left headlight for the low beam bulb holder 3 and cover 2 for
the parking light bulb holder 4, turn signal bulb holder 5 and high beam or daytime running light bulb 6.

Only perform these steps in the specified order:
fig. Low beam
headlight
Parking light Turn signal High beam
headlight or
daytime running
light
5. If necessary, press the locking mechanism on the bulb holder
and pull the bulb straight out of the bulb holder.

6. Replace the burned out light bulb with a new bulb of the same type.
7. Reinsert the bulb
holder (3) B into
the headlight and
turn it clockwise
until it stops.
Reinsert the bulb
holder (4) B into
the headlight and
clip it into the
guide.
Reinsert the turn
signal bulb holder
(5) B into the
headlight and turn it
clockwise until it
stop.
Insert the parking
light bulb holder (4)
B into the headlight
and clip it into the
guide.
Reinsert the bulb (6)
B into the headlight
and turn it clockwise
until it stops.
8.
Install the cover (1)
A on the back of
the headlight
(retainer vertical)
and turn it
clockwise until it
stops.
Install the rubber cover (2) A.

The illustrations show the left headlight assembly from the rear. The right headlight assembly is
the mirror image of the left headlight assembly.
Different models may have different lights, and the location and design of covers, bulb holders,
and bulbs may be in a different location than shown in the illustrations.
Replacing light bulbs in the Xenon headlight

Fig. In the engine compartment: cover 1 on the left headlight for the turn signal bulb holder 2 and the
cornering light bulb holder 3.