
 
not always be able to help you master situations where there is a sudden change in the coefficient of 
friction of the road surface. When there is a section of dry road that is suddenly covered with water, 
slush or snow, ESC cannot perform the same way it would on a dry surface. If the vehicle 
“hydroplanes” (rides on a cushion of water instead of the road surface), ESC will not be able to help 
you steer the vehicle because contact with the pavement has been interrupted and the vehicle cannot 
be braked or steered. During fast cornering, particularly on winding roads, ESC cannot always deal as 
effectively with difficult driving situations as it can at lower speeds. When towing a trailer, ESC is not 
able to help you regain control as it would if you were not towing a trailer. 
Always adjust your speed and driving style to visibility, road, traffic, and weather conditions. ESC 
cannot override the vehicle's physical limits, increase the available traction, or keep a vehicle on the 
road if road departure is a result of driver inattention. Instead, ESC improves the possibility of keeping 
the vehicle under control and on the road during extreme maneuvers by using the driver's steering 
inputs to help keep the vehicle going in the intended direction. If you are traveling at a speed that 
causes you to run off the road before ESC can provide any assistance, you may not experience the 
benefits of ESC. 
ESC includes and/or works together with the ABS, BAS, ASR, EDL, and XDL systems (see below). 
ESC is switched on all the time and cannot be switched off. 
Anti-Lock Brake System (ABS) 
ABS helps to keep the wheels from locking up and helps to maintain the driver's ability to steer and 
control the vehicle. This means the vehicle is less likely to skid, even during hard braking: 
 x Push the brake pedal down hard and hold it there. Don't take your foot off the pedal or reduce the 
force on the pedal! 
 x Do not “pump” the brake pedal or let up on it! 
 x Steer the vehicle while pushing down hard on the brake pedal. 
 x ABS stops working if you release or let up on the brake. 
When ABS is doing its job, you will notice a slight vibration through the brake pedal and hear a 
noise. ABS cannot shorten the stopping distance under all conditions. The stopping distance may 
even be longer, for instance, when driving on gravel or on newly fallen snow covering an icy or 
slippery surface. 
Brake Assist (BAS) 
The Brake Assist System can help to reduce stopping distances. If you press the brake pedal very 
quickly, BAS detects an emergency situation. It then very quickly builds up full brake system pressure, 
maximizing braking power and reducing the stopping distance. This way, ABS can be activated more 
quickly and efficiently. 
Do not reduce pressure on the brake pedal! BAS switches off automatically as soon as you release or 
let up on the brake. 
Anti-Slip Regulation (ASR) 
ASR reduces engine power directed to spinning wheels and adjusts power to the road conditions. 
Even under poor road conditions, ASR can make it easier to get moving, accelerate, and climb hills. 
ESC and ASR can help when driving on loose surfaces (such as gravel) and in deep snow. If you get 
stuck in deep snow, you may be able to get going again by “rocking” the vehicle back and forth. ESC 
and ASR recognize this special driving situation and automatically increase the speed of the front 
wheels. Keep pressing the accelerator and let ESC increase the speed of the front wheels to help you 
keep moving or get moving again. 
Electronic Differential Lock (EDL and XDL) 
EDL is applied during regular straight-line acceleration. EDL gently brakes a drive wheel that has lost 
traction (spinning) and redirects the drive force to other drive wheels. In extreme cases, EDL 
automatically switches off to keep the brake from overheating. As soon as the brake has cooled down, 
EDL automatically switches on again.  

 
Calm and smooth driving 
Consistency is more important than speed. The more smoothly you drive, the less fuel the vehicle 
consumes. 
When driving on the highway or freeway, a constant, moderate speed is more efficient and economical 
than constantly accelerating and braking. Usually you can reach your destination just as quickly by 
driving at a moderate, but steady speed. 
The cruise control system can assist in maintaining a uniform driving style. 
Moderate use of extra electrical loads 
Comfort inside the vehicle is nice and important, but it is important to use them in an environmentally 
conscious manner. 
Some devices can increase fuel consumption when activated (examples): 
 x Climate control system (air conditioner): If the climate control system has to produce starkly 
contrasting temperatures, it requires a large amount of energy, which is generated by the engine. The 
temperature in the vehicle should therefore not be extremely different from that of the outside 
temperature. It may be helpful to ventilate the vehicle before driving and then to drive a short distance 
with the windows open. After that, switch on the air conditioner with the windows closed. Keep the 
windows closed when driving at high speeds. Open windows increase fuel consumption. 
 x Switch off seat heating once it has served its purpose. 
 x Switch off the rear window defroster as soon as the windows are free of fog and ice. 
Additional factors that increase fuel consumption (examples): 
 x Malfunctioning engine control. 
 x Driving in the mountains. 
 x Towing a trailer. 
  NOTICE 
Never let the vehicle coast or roll down a hill in Neutral (N), especially when the engine is not 
running. The transmission will not be lubricated and will be damaged. 
Fuel-efficient driving 
 
Fig. 147 Fuel consumption in mpg at 2 different outside air temperatures.  

 
Tire inflation pressure in cold tires 
Tread depth and tread wear indicators 
Tire wear and damage 
Compact spare wheel 
Tire labeling 
Tire efficiency label 
Winter tires 
Snow chains 
Glossary of tire and loading terminology 
Tires and vehicle load limits 
Determining the correct load limit  
Volkswagen recommends that all work on tires and wheels be done by an authorized Volkswagen 
dealer or authorized Volkswagen Service Facility. They are familiar with the technical requirements 
and recommended procedures, have the necessary special tools and spare parts, and can properly 
dispose of old tires. 
More information: 
 x Transporting  
 x Trailer towing  
 x Braking, stopping and parking  
 x Tire Pressure Monitoring System 
 x Exterior care and cleaning  
 x Vehicle tool kit  
 x Consumer information  
 x Wheel covers  
 x Changing a wheel   

 
Description Possible causes, among 
others Possible remedy 
Electrical loads switched on.  Switch off unnecessary loads. 
Engine control malfunctioning.  Have the malfunction corrected. 
Tire pressure too low.  Adjust tire pressure. 
Driving in the mountains.  No direct corrective action possible. 
Towing a trailer. – Check use. 
– Remove if not in use. 
Driving with heavy payload.  No direct corrective action possible. 
Driving at high engine speed.  Select a higher gear. 
 
Applicable only in Mexico, the AGCC, and South Korea 
Frequently asked questions 
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting 
an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find 
helpful information under “Characteristics” and “Checklist” in the index. 
 
Description Possible causes among 
others Possible remedy 
Engine does not start. 
Vehicle battery dead. – Perform jump-start. 
– Charge vehicle battery. 
The wrong vehicle key is used. Use a valid vehicle key. 
Fuel level too low.  Refuel. 
Vehicle cannot be locked 
or unlocked using vehicle 
key. 
– Battery in the remote control 
vehicle key is dead. 
– Too far away from vehicle.
– Buttons pressed outside 
operating range. 
– Replace the battery in the remote 
control vehicle key. 
– Move closer to vehicle. 
– Synchronize vehicle key. 
– Lock or unlock vehicle manually. 
Unusual noises. 
Cold engine, braking assist 
systems, and electronic 
steering column lock. 
Check the “Noises” entry in the index. 
Odd driving behavior. 
Assistance systems activated. Check the “Assistance systems” entry 
in the index. 
DSG® Direct Shift Gearbox too 
hot. 
Stop vehicle as soon as you can do so 
safely 
Outside mirrors move 
when vehicle is unlocked. 
Convenience settings are 
stored. Correct convenience settings. 
Front seats cannot be 
adjusted with power 
controls. 
Vehicle battery dead.  Charge vehicle battery. 
Fuse blown.  Check fuse and replace if necessary. 
No jack or spare tire in 
vehicle. 
Equipment differs depending 
on vehicle. 
No direct corrective action possible 
because this depends on the  

 
Description Possible causes among 
others Possible remedy 
Vehicle has run-flat or mobility 
tires. 
equipment. Contact an authorized 
Volkswagen dealer or an authorized 
Volkswagen Service Facility for 
assistance. 
Features do not work as 
described in this manual. 
Settings were adjusted in the 
Volkswagen Information 
System. 
Check and reset to factory settings if 
necessary. 
Headlights do not light up 
the road as they should. 
– Headlights adjusted too high.
– Light bulbs burned out. 
– Low beams not switched on. 
– Have the headlight range adjusted by 
an authorized Volkswagen dealer or an 
authorized Volkswagen Service 
Facility. 
 
– Change light bulbs. 
– Switch on low beams. 
Electrical consumers do 
not work. 
Vehicle battery charge too low. Charge vehicle battery. 
Remaining fuel level too low.  Refuel. 
Fuse blown.  Check fuse and replace if necessary. 
Fuel consumption higher 
than indicated. 
– Short hauls. 
– “Jumpy” accelerator pedal. 
– Avoid short distance driving. 
– Drive defensively. 
– Accelerate smoothly. 
Electrical loads switched on.  Switch off unnecessary loads. 
Engine control malfunctioning.  Have the malfunction corrected. 
Tire pressure too low.  Adjust tire pressure. 
Driving in the mountains.  No direct corrective action possible. 
Towing a trailer. – Check use. 
– Remove if not in use. 
Driving with heavy payload.  No direct corrective action possible. 
Driving at high engine speed.  Select a higher gear.