2013 VOLKSWAGEN PASSAT stop start

Reverse (manual transmission) or in Drive (D), Sport Drive (S), or Reverse (R) (automatic
transmission) and you must use the foot brake to hold the vehicle before starting to move.
Hill Hold keeps the brake applied for not quite 2 seconds with the same force you used to prevent the
vehicle from moving. This gives you time to take your foot off the brake, let the clutch out on a manual
transmission vehicle, and gently depress the accelerator to get the vehicle moving again. If you do not
depress the accelerator pedal and get the vehicle moving again within this time, the brakes will release
and the vehicle will roll downhill. Furthermore, if any requirement for engaging Hill Hold is no longer
met while the vehicle is stopped, Hill Hold disengages and the brakes are automatically released and
will no longer hold the vehicle.
Hill Hold is activated automatically when the following conditions are all met at the same
time.

Points 1 to 3 must all be met at the same time:
Manual transmission Automatic transmission
1. Hold the stopped vehicle on an incline with the foot or parking brake.
2. The engine must be running “smoothly.”
3. A manual transmission vehicle must be in 1st
gear (1) if headed up a hill or in Reverse (R) if
backing up a hill; you must hold the clutch
down and the foot brake must be depressed to
keep the vehicle from moving.
An automatic transmission vehicle must be in
Reverse (R), Drive (D), or Sport Drive (S) and
the foot brake must be depressed to keep the
vehicle from moving.
4. To drive off take your foot off the brake pedal
as you let the clutch out and gently depress
the accelerator within 2 seconds.
To drive off take your foot off the brake pedal
and gently depress the accelerator within 2
seconds.

Hill Hold is immediately deactivated:
x If any requirement listed in the table above is no longer met.
x If the engine is not running smoothly or the engine malfunctions.
x If the engine stalls or is switched off.
x Automatic transmission vehicles: If the transmission is in Neutral (N).
x Automatic transmission vehicles: If a tire does not have enough road contact (such as when the
vehicle is tipped or at an angle).
WARNING
The intelligent technology of Hill Hold cannot overcome the laws of physics. Never let the
increased convenience provided by Hill Hold tempt you into taking risks.
x The Hill Hold feature cannot hold the vehicle in all hill start situations (for example, if the
surface is icy or slippery).
x Hill Hold can only help keep the vehicle from moving for less than 2 seconds. After that,
the brakes will be released and the vehicle can roll down the hill.

slightly with light pressure to open the misfueling guard. If the misfueling guard cannot be opened this
way, see the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility and
have the fuel system checked.
WARNING
Spilled fuel can cause fires, explosions, burns, and other severe injuries.
x Do not refuel from devices other than correct, undamaged standard diesel fuel pump
nozzles.
x Always stop refueling once the pump nozzle switches off so that the tank does not
overflow.
NOTICE
x It is your responsibility to put the right fuel in your vehicle and any damage that results is
not covered under the Emissions warranties or any other Volkswagen Limited Warranty.
x If you put any amount of the incorrect fuel in the fuel tank, do not start the engine under any
circumstances. Immediately contact the nearest authorized Volkswagen dealer or authorized
Volkswagen Service Facility for assistance.
x If diesel fuel should get on any rubber hose, it must be wiped off immediately. The same
applies if diesel fuel gets onto other parts of the vehicle, especially paint, tires, or a plastic
part. Wash the contaminated vehicle parts right away with soap and warm water to help
prevent leaks and serious damage.
x Never force a fuel nozzle in the misfueling guard. If you have problems inserting a fuel
nozzle, first check to make sure you are using the correct diesel fuel. If you are, go to a pump
with the standard diesel nozzle. Forcing a fuel nozzle in the misfueling guard can damage it so
that it can no longer help prevent misfueling.
Applicable only in Mexico and the AGCC
Fuel capacities

Applicable only in the United States and Canada
Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting
an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find
helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes, among
others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start.
– Charge vehicle battery.
The wrong vehicle key is used. Use a valid vehicle key.
Fuel level too low. Refuel.
AdBlue fill level too low. Refill AdBlue.
Vehicle cannot be locked
or unlocked using vehicle
key.
– Battery in the remote control
vehicle key dead.
– Too far away from vehicle
(out of range).
– Buttons have been pressed
too many times.
– Replace the battery in the remote
control vehicle key.
– Move closer to vehicle.
– Synchronize vehicle key.
– Lock or unlock vehicle manually.
Unusual noises.
Cold engine, braking assist
systems, electronic steering
column lock.
Check the “Noises” entry in the index.
Odd driving behavior.
Assistance systems activated. Check the “Assistance systems” entry
in the index.
DSG® Direct Shift Gearbox too
hot.
Stop vehicle as soon as you can do so
safely
Outside mirrors move
when vehicle is unlocked.
Convenience settings are
stored. Correct convenience settings.
Front seats cannot be
adjusted with power
controls.
Vehicle battery dead. Charge vehicle battery.
Fuse blown. Check fuse and replace if necessary.
Features do not work as
described in this manual.
Settings were adjusted in the
Volkswagen Information
System.
Check and reset to factory settings if
necessary.
Headlights do not light up
the road as they should.
– Headlights adjusted too high.
– Light bulbs burned out.
– Low beams not switched on.
– Have the headlight range adjusted by
an authorized Volkswagen dealer or an
authorized Volkswagen Service
Facility.
– Change light bulbs.
– Switch on low beams.
Electrical consumers do
not work.
Vehicle battery charge too low. Charge vehicle battery.
Remaining fuel level too low. Refuel.
Fuse blown. Check fuse and replace if necessary.
Fuel consumption higher
than indicated.
– Short hauls.
– “Jumpy” accelerator pedal.
– Avoid short distance driving.
– Drive defensively.
– Accelerate smoothly.

Description Possible causes, among
others Possible remedy
Electrical loads switched on. Switch off unnecessary loads.
Engine control malfunctioning. Have the malfunction corrected.
Tire pressure too low. Adjust tire pressure.
Driving in the mountains. No direct corrective action possible.
Towing a trailer. – Check use.
– Remove if not in use.
Driving with heavy payload. No direct corrective action possible.
Driving at high engine speed. Select a higher gear.

Applicable only in Mexico, the AGCC, and South Korea
Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting
an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find
helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes among
others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start.
– Charge vehicle battery.
The wrong vehicle key is used. Use a valid vehicle key.
Fuel level too low. Refuel.
Vehicle cannot be locked
or unlocked using vehicle
key.
– Battery in the remote control
vehicle key is dead.
– Too far away from vehicle.
– Buttons pressed outside
operating range.
– Replace the battery in the remote
control vehicle key.
– Move closer to vehicle.
– Synchronize vehicle key.
– Lock or unlock vehicle manually.
Unusual noises.
Cold engine, braking assist
systems, and electronic
steering column lock.
Check the “Noises” entry in the index.
Odd driving behavior.
Assistance systems activated. Check the “Assistance systems” entry
in the index.
DSG® Direct Shift Gearbox too
hot.
Stop vehicle as soon as you can do so
safely
Outside mirrors move
when vehicle is unlocked.
Convenience settings are
stored. Correct convenience settings.
Front seats cannot be
adjusted with power
controls.
Vehicle battery dead. Charge vehicle battery.
Fuse blown. Check fuse and replace if necessary.
No jack or spare tire in
vehicle.
Equipment differs depending
on vehicle.
No direct corrective action possible
because this depends on the

WARNING
Changing a wheel, especially on the side of the road, can be dangerous. To help reduce the
risk of serious personal injury:
x Always stop the vehicle as soon as it is safe to do so. Move the vehicle a safe distance off
the road where it is safe to change the wheel.
x Always make sure that all passengers, especially children, are in a safe place outside the
vehicle and away from the vehicle and traffic (such as behind a guard rail).
x Turn on the emergency flashers and set up another warning device about 25 yards (25
meters) behind the vehicle to warn approaching traffic.
x Change a wheel by yourself only if you are familiar with the necessary steps. Otherwise,
get expert assistance.
x Always switch the engine off, firmly apply the parking brake, and shift the transmission
into Park (P) (automatic transmission) or any gear (manual only) to help prevent the vehicle
from moving suddenly and slipping off the jack.
x Always make sure that the ground is level and firm. If necessary, place the jack on a large
and sturdy board or on a similar ground support.
x Always block the wheel diagonally opposite the wheel being changed with chocks or other
similar things.
x If you are towing a trailer, always unhitch it from your vehicle before starting to change
the wheel. Always apply the trailer brakes firmly and make sure the trailer cannot move
unintentionally.
x Always use proper and undamaged tools when changing a wheel.
x Once a wheel is lifted off the ground, having the transmission in Park (P) or in gear will not
prevent sudden vehicle movement.
x Always use a jack that has been approved by the manufacturer for your vehicle. Never use
other jacks, even if they have been approved for use on other Volkswagen models.
x To reduce the risk of losing control, crashes, and serious personal injuries, never loosen
the screws on rims with threaded rim rings.
x After changing a wheel, have the wheel bolt tightening torque checked with an accurate
torque wrench.
x After changing a wheel or tire, reset the Tire Pressure Monitoring System.

WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common
sense.
Removing the wheel
x Review the checklist.
x Loosen the wheel bolts.
x Lift the vehicle.
x Completely unscrew and remove the previously loosened wheel bolts using the hexagonal socket
in the screwdriver handle ⇒ fig. 211. Place the wheel bolts on a clean surface.
x Remove the wheel.