2013 VOLKSWAGEN JETTA remote control

Remote control vehicle keys

Fig. 16 Remote control vehicle key with panic button.

To find the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can
cut and code replacement vehicle keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit
http://www.vw.com and search for “replacement keys.”
Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or
call the Volkswagen Canada Customer CARE Center at 1-800-822-8987.
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage,
moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the
function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle
key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you
are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmit-
ters near the vehicle that use the same frequency range (such as radio equipment or cellular phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak
battery can reduce the operating range.
If the remote control vehicle key buttons or the power locking buttons are pushed repeatedly in
quick succession, the power locking system is switched off for a brief period to help keep it from being
overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the luggage com-
partment lid is opened in this span of time, the vehicle is automatically locked afterwards.
Indicator light in the remote control vehicle key

Fig. 17 Indicator light in the remote control vehicle key.

A Declaration of Compliance with United States FCC and Industry Canada regulations is found in the
Consumer information section of this Manual .
Replacing the remote control vehicle key battery

Fig. 18 Remote control vehicle key: Open battery compartment cover.

Fig. 19 Remote control vehicle key: Remove old battery.

NOTICE
x Changing the battery improperly can damage the remote control vehicle key.
x Using the wrong battery can damage the remote control vehicle key. Replace a dead battery
with a new one that has the same voltage, size, and specifications.
x Make sure the plus and minus poles of the battery are correctly positioned.
Dispose of old batteries in an environmentally responsible manner and keep them out of the
reach of children.
Batteries of the type used in your remote control vehicle key may contain Perchlorate Material.
Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all legal
requirements regarding handling and disposal of these batteries. Authorized Volkswagen dealers and
authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that
you have them perform this service for you.
Synchronizing the remote control vehicle key

Function Action
Locking the vehicle with the
power locking button:
– Switch the ignition off.
– Open and close a door once.
– Press the power locking button 1.
Locking the vehicle with the
remote control vehicle key:
– Switch the ignition off.
OR: Remove the vehicle key from the ignition.
– Open a door once.
– Lock the vehicle with the remote control vehicle key.

Indicator light in the driver door

After the vehicle is locked: Meaning
The red LED light flashes for about 2 seconds in short
intervals, then slower.
The vehicle is locked.
Red LED light lights up continuously for about
30 seconds.
Locking system malfunction. See an
authorized Volkswagen dealer or an
authorized Volkswagen Service Facility.

If the vehicle key buttons or the power locking buttons are pushed repeatedly in quick succes-
sion, the power locking system is switched off for a brief period to help keep it from being overloaded.
The vehicle is then unlocked for about 30 seconds. Unless a door or the luggage compartment lid is
opened during this time, the vehicle is automatically locked afterwards.
Unlocking or locking the vehicle from the outside

Fig. 20 Remote control vehicle key with panic button.

Function Using the buttons on the remote control vehicle
key ⇒fig. 20
Unlock the vehicle. Press the 0 button.
Lock the vehicle. Press the 1 button.
Unlock the luggage compartment lid. Press the q button

Note: Depending on the central remote control settings, it may be necessary to press the 0 button on
the remote control vehicle key twice to unlock all doors and the luggage compartment lid If you would
like to have these settings changed, please see your authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
The vehicle key unlocks or locks the vehicle only when the battery in the remote control vehicle key
has enough power, and the remote control vehicle key is within a few yards/meters of the vehicle.
x All turn signals flash once and the horn beeps once to confirm that the vehicle has been locked.
The horn beep can be disabled by deactivating the “ATA confirmation” feature. Please see your au-
thorized Volkswagen dealer or authorized Volkswagen Service Facility to have this setting adjusted.
x All turn signals flash twice to confirm that the vehicle has been unlocked.
If the turn signals do not flash to confirm locking, one or more doors or the luggage compartment lid is
not locked.
If the driver door is open, the vehicle cannot be locked with the remote control vehicle key.
If the vehicle was unlocked with the remote control vehicle key and the door or the luggage compart-
ment lid has not been opened within a few seconds, the vehicle is automatically locked again. This
feature helps prevent you from leaving the vehicle unlocked unintentionally.
Unlocking or locking the vehicle from the inside

Fig. 21 In the driver and front passenger doors: Power locking button.

The power locks and the closing system work like the standard unlocking and locking system. Only
the way that the systems are operated is different.
All turn signals flash twice to confirm that the vehicle has been unlocked and once to confirm that it
has been locked.
If the vehicle was unlocked and within the next few seconds neither a door nor the luggage compart-
ment lid has been opened, the vehicle is automatically locked again.
Unlocking and opening doors (Keyless Entry)
x Grasp the door handle of the driver or front passenger door so that you touch the unlocking sensor
surface (A).
x Open the door.
Closing and locking doors (Keyless Exit)
x Switch the ignition off.
x Close the driver door.
x Touch the sensor surface in the door handle on the driver or front passenger door (B). The vehicle
is locked. The door being locked must be closed.
Unlocking and locking the luggage compartment lid
If the vehicle is locked and a valid remote control vehicle key is within range ⇒fig. 23 of the luggage
compartment lid, it unlocks automatically when opened.
x Open and close the luggage compartment lid as you would a standard luggage compartment lid
The luggage compartment lid locks automatically when it is closed except in the following situations:
x The vehicle is completely unlocked.
x When an authorized remote control vehicle key is inside the vehicle.
Locking with a second vehicle key
If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from
the outside only if a second valid remote control vehicle key is within range.
When the vehicle is locked from the outside, the keyless go (starting) function of any keys left in the
passenger compartment will be deactivated. All other functions (remote central locking and unlocking
as well as emergency starting) remain active and unchanged.
A key that was inside the vehicle when it was locked from the outside is reactivated:
x by pressing a button on the deactivated key.
x by pressing a door handle sensor when the deactivated key is outside of the vehicle, but within
range.
x by starting the engine with the starter button on the center console.
Automatic deactivation of sensors
If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the
passenger door are automatically deactivated.
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or
hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are
switched off for a short time.
The door handle sensors become active again if one of the following events occurs:
x A short time has passed.

x OR: The vehicle is unlocked using the 0 button in the remote control vehicle key.
x OR: The luggage compartment lid is opened.
x OR: The vehicle is mechanically unlocked with the vehicle key.
NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a
valid vehicle key is within range of the vehicle.
The door may not open if the outside and inside door handles are used at the same time.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not
be possible to unlock and lock the vehicle using Keyless Access. The vehicle can still be manually
locked or unlocked with the key bit .
The driver message Key not in range appears in the instrument cluster display if there is no
remote control vehicle key inside the vehicle or if the system does not recognize the remote control
vehicle key. The key may not be recognized, for example, if it is covered by something that interferes
with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic
devices such as cell phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the door
handle sensors work. Cleaning the door handles can help with this problem .
If the automatic transmission is not in Park (P) position, the electronic steering column lock will not
lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle
key.
Anti-theft alarm system