Display text Proper response
Press button again to
refuel!
Fuel filler cap not properly closed ò
If the indicator light ò comes on or you see a text message in the instrument cluster display indicating
that the fuel filler cap is not properly closed, stop the vehicle in a safe place and switch off the engine
and the ignition.
Open the fuel filler flap and take the fuel filler cap off the filler neck. Then put the fuel filler cap back on
the filler neck and screw it on clockwise until you clearly hear a clicking sound. Close the fuel filler flap.
After switching on the ignition, the indicator light ò may stay on or the text message may still appear in
the instrument cluster display, even if the fuel filler cap is now properly closed. This is normal and no
reason to take your vehicle in for service.
If, however, the malfunction indicator light x also comes on, drive to your nearest authorized
Volkswagen dealer or authorized Volkswagen Service Facility and have the fuel system and the
engine checked.
WARNING
Driving with a fuel tank that is almost empty can lead to stalling in traffic, a collision, and
serious personal injuries.
x When the fuel tank is almost empty, fuel supply to the engine can be interrupted,
especially when driving over bumps, across slopes, and up and down hills.
x Steering and braking assistance as well as ESC and related systems will not work if the
engine “sputters” or stalls due to lack of fuel.
x Always refuel when the tank is 1/4 full to reduce the risk of running out of fuel and stalling
in traffic.
NOTICE
x Failure to heed warning lights or text WARNINGS can result in vehicle damage.
x Never drive until the fuel tank is completely empty. The irregular fuel supply can cause the
engine to misfire. This allows unburned fuel to get into the exhaust system and damage the
catalytic converter.
NOTICE
If the fuel tank venting system malfunctions and the fuel tank cannot be properly vented before
refueling:
x Gasoline fumes can escape from the fuel filler neck, resulting in temporary odors.
x The fuel nozzle may shut off during refueling and it will take longer to refuel the vehicle.
Only in this situation can you continue to carefully refuel your vehicle after the fuel nozzle
shuts off.
x See your Authorized Volkswagen dealer or authorized Volkswagen Service Facility to have
your vehicle checked.
The small arrow next to the gas pump symbol in the fuel gauge shows the side of the vehicle with
the fuel filler flap.
If quality gasoline with additives that do not contain metal is not available or engine malfunctions
occur, you should add the required additives while refueling ⇒ .
Not all gasoline additives are effective. Using the wrong additives can cause significant and expensive
damage to the engine and the catalytic converter. Never use additives that contain metal. Please note
that metal can be included in some aftermarket gasoline additives that are available to be added to
gasoline during or after refueling to help improve knock resistance or increase the octane rating.
Volkswagen recommends using only additives approved by Volkswagen. Appropriate additives as well
as instructions on how to use them are available from your authorized Volkswagen dealer or
authorized Volkswagen Service Facility. Do not add any other gasoline additives.
NOTICE
You can damage the engine by using incorrect additives.
x Using incorrect gasoline additives can cause extensive engine damage as well as damage
to the catalytic converter.
x If you must fuel your vehicle with gasoline whose octane rating is too low, only drive with
the engine speed in the middle of the rpm range and with low engine load. Avoid high rpm and
heavy engine load. Otherwise, the engine could be damaged. Refuel your vehicle with gasoline
with the required octane rating as soon as possible.
x Do not use fuel that is labeled at the pump as containing metal. Lead replacement fuel
contains high concentrations of metallic additives. Engine damage could result.
x Fueling your vehicle just one time with leaded fuel or fuel that contains other metallic
additives can affect the performance of the catalytic converter and cause extensive damage to
it.
