2013 VOLKSWAGEN JETTA HYBRID stop start

x While holding the release button down, move the lever all the way down.
WARNING
Improper use of the parking brake can cause accidents and severe injuries.
x Never use the parking brake to slow down the vehicle when it is moving, except in an
emergency. Braking distance is much longer, since only the rear wheels are braked. Always
use the foot brake.
x Never drive with the parking brake partially engaged. This can cause the brake to overheat
and negatively affect the brake system. It will also cause the rear brake pads to wear
prematurely.
x Never activate the throttle manually from the engine compartment when the engine is
running and the automatic transmission is in gear. The vehicle will start to move even if the
parking brake is engaged.
NOTICE
Even though the transmission is in Park (P), the vehicle may move a couple of inches (a few
centimeters) forwards or backwards if you take your foot off the brake pedal after stopping the
vehicle without first firmly setting the parking brake.
A warning signal sounds if you drive faster than about 4 mph (6 km/h) with the parking brake
engaged.
Parking

Warning messages
When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
Warning lights and text messages are shown in the instrument cluster display. Acoustic warnings may
also sound at the same time.

Lights up Warnings in the instrument cluster
display ⇒  Proper response
∋ Error: Hybrid system
Park vehicle!
Stop the vehicle in a safe place as soon as
it is safe to do so.
*∋ Error: Hybrid system
Contact dealer now!
See an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility.
*∋ Hybrid system:
Vehicle still ready to drive.
–
Hybrid system currently
not available.
Never leave the vehicle parked in the ready
position. Remove the remote control vehicle
key out of the ignition or, for vehicles with
Keyless Access, press the starter button.
Restart engine! Start the engine with the ignition switch or
starter button.
Hybrid battery charging
...Leave engine running!
While this message appears, do not stop
the engine.

Warning when leaving the vehicle
Switch off the ignition before leaving the vehicle unattended . In certain situations, a message
Ignition on appears in the instrument cluster display as you are leaving the vehicle. This message
warns you that the vehicle's electric drive is still enabled and that the combustion engine might start
automatically.
Always switch the ignition off, remove the key, and take it with you when leaving the vehicle ⇒ . As
a reminder to do so, the combustion engine may start automatically under the following conditions:
x The ignition is switched ON.
x AND: Electrical drive is functional (Ready).
x AND: The transmission is in Park (P) or Neutral (N).
x AND: The driver safety belt is not fastened OR The driver door is open.
The message in the instrument cluster display also reminds you to switch the ignition off. In addition,
always be sure to apply the parking brake, remove the key, and take it with you when leaving the
vehicle.
WARNING
A parked vehicle that is not properly parked can roll away and cause accidents or severe
injuries. When leaving the vehicle, always move the selector lever into Park (P) and engage
the parking brake.

Sailing
If the accelerator is not depressed and the lever is in position D, the combustion engine is switched off,
even at higher speeds. The vehicle then decelerates slower than conventional vehicles. This feature
can be used to help reduce fuel consumption when you keep traffic conditions in mind and can
anticipate the vehicle's power requirements. The instrument cluster powermeter shows zero.
Brake energy regeneration (Recuperation/charge)
When the vehicle brakes, the electrical energy is generated by the electric motor, which works as an
alternator and charges the high-voltage battery. The same thing occurs while the vehicle is coasting to
a stop or driving downhill.
Energy regeneration is shown in the instrument cluster display or on the Infotainment System screen.
The combustion engine may be switched off automatically in this situation. The instrument cluster
powermeter registers below zero.
Automatic starting - combustion engine
The combustion engine is started automatically in a number of situations.
x Engine temperature is too low.
x Catalytic converter temperature is too low.
x The high-voltage battery requires recharging.
x High-voltage battery is being charged at high rate when decelerating. The high-voltage battery
cannot absorb any more energy and for this reason the electric motor cannot brake the vehicle. The
combustion engine comes on to help slow the vehicle down (engine brake).
x Engine hood is open.
x Leaving the vehicle when the electric motor is still “live”. The status of the electric motor is not
always obvious, particularly when the combustion engine is not running. The combustion engine will
therefore start if the driver's safety belt is unlatched or the driver's door is opened when the
transmission is in Park (P) or Neutral (N) .
Energy flow display

Fig. 113 Energy flow display. A: Instrument cluster. B: Infotainment System.

Sport Drive (S), or Reverse (R) and you must use the foot brake to hold the vehicle before starting to
move.
Hill Hold keeps the brake applied for not quite 2 seconds with the same force you used to prevent the
vehicle from moving. This gives you time to take your foot off the brake and gently depress the
accelerator to get the vehicle moving again. If you do not depress the accelerator pedal and get the
vehicle moving again within this time, the brakes will release and the vehicle will roll downhill.
Furthermore, if any requirement for engaging Hill Hold is no longer met while the vehicle is stopped,
Hill Hold disengages and the brakes are automatically released and will no longer hold the vehicle.
Hill Hold is activated automatically when the following conditions are all met at the same
time.

Points 1 to 3 must all be met at the same time:
Step Automatic transmission
1. Hold the stopped vehicle on an incline with the foot or parking brake.
2. The engine must be running “smoothly.”
3. An automatic transmission vehicle must be in Reverse (R), Drive (D), or Sport Drive (S)
and the foot brake must be depressed to keep the vehicle from moving.
4. To drive off, take your foot off the brake pedal and gently depress the accelerator within
2 seconds.

Hill Hold is immediately deactivated:
x If any requirement listed in the table above is no longer met (see , Hill Hold is activated
automatically when the following conditions are all met at the same time.).
x If the engine is not running smoothly or the engine malfunctions.
x If the engine stalls or is switched off.
x If the transmission is in Neutral (N).
x If a tire does not have enough road contact (such as when the vehicle is tipped or at an angle).
WARNING
The intelligent technology of Hill Hold cannot overcome the laws of physics. Never let the
increased convenience provided by Hill Hold tempt you into taking risks.
x The Hill Hold feature cannot hold the vehicle in all hill start situations (for example, if the
surface is icy or slippery).
x Hill Hold can only help keep the vehicle from moving for less than 2 seconds. After that,
the brakes will be released and the vehicle can roll down the hill.

Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting
an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find
helpful information under “Special considerations” or “Checklist” in the index.

Description Possible causes, among
others Possible remedy
Engine does not start. Vehicle battery dead. – Perform jump-start .
– Charge vehicle battery .
The wrong vehicle key is used. Use a valid vehicle key
Fuel level too low. Refuel .
Vehicle cannot be
locked or unlocked
using vehicle key.
– Battery in the remote control
vehicle key is dead.
– Too far away from the vehicle
(out of range).
– Buttons have been pressed
too many times.
– Replace the battery in the remote
control vehicle key
– Move closer to vehicle.
– Synchronize vehicle key
– Lock or unlock vehicle manually .
Unusual noises. Cold engine, braking assist
systems, electronic steering
column lock.
Check the “Noises” entry in the index.
Odd driving behavior. Assistance systems activated. Check the “Assistance systems” entry in
the index.
DSG® Direct Shift Gearbox too
hot.
Stop vehicle as soon as you can safely
do so.
Front seats cannot be
adjusted with power
controls.
Vehicle battery dead. Charge vehicle battery .
Fuse blown. Check fuse and replace if necessary .
Features do not work
as described in this
manual.
Settings were adjusted in the
Volkswagen Information
System.
Check and reset to factory settings if
necessary
Headlights do not light
up the road as they
should.
– Headlights incorrectly
adjusted.
– Light bulbs burned out.
– Low beams not switched on.
– Have the headlight range adjusted by
an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility.
– Change light bulbs .
– Switch on low beams
Electrical consumers
do not work.
Vehicle battery charge too low. Charge vehicle battery .
Remaining fuel level too low. Refuel .
Fuse blown. Check fuse and replace if necessary .
Fuel consumption
higher than indicated.
– Short hauls.
– “Jumpy” accelerator pedal.
– Avoid short distance driving.
– Drive defensively.
– Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.
Engine control malfunction. Have the malfunction corrected .
Tire pressure too low. Adjust tire pressure .
Driving in the mountains. No direct corrective action possible.