2013 VOLKSWAGEN GOLF key

Convenience features
To use the convenience closing feature to close all power windows, hold your finger on the lock sensor
surface on the outside of the door handle for a few seconds until the windows close.
Remove your finger from the lock sensor surface ⇒ fig. 27 (B) to stop the function. If you touch the
unlock sensor surface (A) on the inside of the door handle immediately after releasing the lock sensor
surface (B) (arrow), all of the windows will open (safety function).
Pinch protection is active during convenience closing of the windows.
The settings in the Settings – Convenience menu determine which doors open when the door
handle unlocking surface is grasped.
NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a
valid vehicle key is within range of the vehicle.
x All windows may open if you turn the spray of water or steam away from and then back onto
the door handle sensor surface in quick succession. If at least one power window is opened
and the sensor is continuously activated, convenience closing is started.
The door may not open if the outside and inside door handles are used at the same time.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not
be possible to unlock and lock the vehicle using Keyless Access. The vehicle can still be manually
locked or unlocked with the key bit
The driver message Key not in range appears in the instrument cluster display if there is no
remote control vehicle key inside the vehicle or if the system does not recognize the remote control
vehicle key. The key may not be recognized, for example, if it is covered by something that interferes
with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic
devices such as cell phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the
door handle sensors work. Cleaning the door handles can help with this problem
If the automatic transmission is not in Park (P) position, the electronic steering column lock will
not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle
key.
Anti-theft alarm system

When is the alarm triggered?
The anti-theft alarm system sounds for about 30 seconds and the turn signals flash for up to 5 minutes
if the following occurs with respect to the locked vehicle:
x Opening a door that has been mechanically unlocked.
x Forcibly opening a door.
x Forcibly opening the engine hood.
x Forcibly opening the rear hatch.
x Switching on the ignition with an invalid key.
x Disconnecting the vehicle battery.
Deactivating the alarm
Unlock the vehicle with the unlock button on the remote control vehicle key or switch on the ignition
with a valid vehicle key.
For vehicles with Keyless Access, the alarm can be deactivated by grasping one of the front door
handles when a valid vehicle key is in range or by holding the remote control vehicle key to the right of
the steering column trim and pressing the starter button
After the alarm has stopped and the vehicle is opened again in the same or a different area that
is protected by the alarm, the alarm is triggered again. For example, the alarm will sound again if the
rear hatch is opened after one of the doors has been opened.
The anti-theft alarm system is not activated when the vehicle is locked with the power lock
switch 1 on the inside of the driver or front passenger doors.
If the driver door is mechanically unlocked using the vehicle key bit, only the driver door is
unlocked, but not the entire vehicle. Switching on the ignition deactivates the anti-theft alarm system
and activates the central locking button. To unlock the doors, use the central locking button or remote
control vehicle key.
If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.

Closing the rear hatch
More information:
x Exterior views
x Power locking system
x Transporting
x Emergency closing and opening
WARNING
Accidents and severe personal injuries can result if you unlock, open, or close the rear hatch
when someone is in the way.
x Only open or close the rear hatch if no one is in the way.
x Never close the rear hatch by pushing on the rear window with your hand. The rear
window could break and cause injuries.
x After closing the rear hatch, always make sure that it is properly closed and locked so that
it cannot open suddenly when the vehicle is moving. The closed rear hatch must be flush
with the surrounding auto body parts.
x Always keep the rear hatch closed while driving to help keep poisonous exhaust gas from
being drawn into the vehicle.
x Never open the rear hatch when a luggage rack is installed and loaded. If, for example,
there are bicycles on a carrier on the rear hatch, it is possible that the rear hatch will be
difficult to open. An open rear hatch may fall on its own because of the additional weight. If
necessary, prop open the rear hatch. Remove the weight from the luggage rack first.
x Close and lock the rear hatch and all doors when the vehicle is not in use. First, make sure
that no one is left inside the vehicle.
x Never leave your vehicle unattended or let children play around your vehicle, especially
when the rear hatch is open. A child could crawl into the vehicle and pull the rear hatch shut,
becoming trapped and unable to get out. A closed vehicle can become very hot or very cold,
depending on the season. Particularly in the summer, heat build-up in the passenger and
luggage compartment of a parked vehicle can result in temperatures in the vehicle that are
much higher than the outside temperatures. Temperatures can quickly reach levels that can
cause unconsciousness and death, particularly to small children.
x Never leave children or anyone who cannot help themselves behind in the vehicle. They
may lock the vehicle with the vehicle key or the power locking button and lock themselves in.
NOTICE
Before opening or closing the rear hatch, make sure there is enough room to do so, as for
example when the vehicle has a trailer or is in a garage.
Warning light

Lights up Possible cause Proper response
OR
icon
appears in
the display

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
If the rear hatch is not closed properly, the red ² warning light comes on in the instrument cluster or
the vehicle icon appears in the instrument cluster display showing an open rear hatch.
Depending on your vehicle's equipment and options, the red warning light or icon may still be
displayed even after the ignition is switched off as long as the key has not been taken out of the
ignition. The icon in the instrument cluster display goes out about 15 seconds after the vehicle has
been locked.
WARNING
If the rear hatch is not closed properly, it may open suddenly when the vehicle is moving and
cause severe injuries.
x Stop immediately and close the rear hatch.
x Always make sure the rear hatch is securely latched after you close it.
Opening the rear hatch

Fig. 30 In the remote control vehicle key: button to unlock and open the rear hatch.

Switches in the driver door
Key to fig. 33:
(1) For the windows in the front doors.
(2) For the windows in the rear doors.
(3) Safety switch.
Opening or closing windows

Function Action
Opening: Press the switch.
Closing: Pull the switch.
Stopping automatic
movement:
Press/pull the switch again.
_
The safety switch (3) deactivates the power windows
in the rear doors. The yellow indicator light in the
switch comes on.

You can still use the power windows for several minutes after the ignition is switched off as long as the
driver or front passenger door has not been opened. When the vehicle key has been removed from
the ignition and the driver door has been opened, the power windows cannot be opened or closed.
A separate button for controlling the window is located in the front passenger door.
Power windows – features

x Vehicles with Keyless Access: hold your finger on the lock sensor surface on the outside of the
door handle for a few seconds until the windows and power sunroof close
Convenience closing first closes the windows and then the power sunroof.
WARNING
Improper use of power windows can result in serious personal injury.
x Never let anyone get in the way of a power window when closing it.
x When locking the vehicle from the outside, make sure that no one, especially children,
remains in the vehicle. The windows will not open in case of an emergency.
x Always take the key with you when you leave the vehicle. You can still use the power
windows for several minutes after the ignition is switched off as long as the driver or front
passenger door has not been opened.
x Always use the safety switch when children are in the back seat to disable the rear power
windows and keep them from being opened and closed.
If the power windows malfunction, the one-touch feature, as well as pinch protection may not
work properly. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility right
away.
Convenience closing of the power windows from the outside requires removing the cover cap of
the lock cylinder on the driver door. The cover cap must be reinstalled after the vehicle is locked

fig. 38 Press the switch in the direction of the arrow or in the area shown.
(1) (A) Slide the seat backward or forward.
(B) and (C) Raise or lower the seat cushion.
(B) or (C) Adjust seat cushion angle.
(2) (D) Adjust backrest angle.


fig. 39 Press the switch for each area:
(1) or (2) Adjust lumbar support.
(3) or (4) Adjust lumbar support height.

WARNING
Improper use of electrical seat controls can cause serious personal injuries.
x The front seats in your vehicle can be electrically adjusted even when the vehicle key has
been removed from the ignition or, on a vehicle with Keyless Access, even if there is no key
in the vehicle.
x Never leave children and persons who need help in the vehicle alone because the
unsupervised use of the electric seat adjustments can result in serious personal injury.
x Always make sure that no one is in the way while the front seats are being adjusted, or
while calling up the stored memory settings for the front seats. In an emergency, stop
automatic seat adjustment by pressing a seat adjustment switch.
NOTICE
To help prevent damage to electrical parts in the seat, do not kneel on the front seats or apply
concentrated pressure to a small area of the seat or backrest.
If the vehicle battery is too weak, the electrical seat adjustment controls may not work.
Starting the engine stops seat adjustment.
When entering and exiting the vehicle, be careful not to come into contact with any switches that
could change the seat adjustment.

x If the outside temperature or the temperature inside the passenger compartment is 77 °F (25 °C) or
more.

Function Action for seat heating ⇒fig.46
Switch on: Press the Aor ebutton. Seat heating is
switched on to maximum.
Adjust the heating level: Press the A or ebutton repeatedly until the
desired heating level is set.
Switch off: Press the A or ebutton repeatedly until all
indicator lights in the button are off.

Special seat heating features
On the driver and the passenger side, the seat heating will resume at the setting that was set when the
ignition was switched off. However, this feature only works if the key is not taken out of the ignition
switch, or, for vehicles with Keyless Access, the driver door is not opened or the vehicle is not locked.
People suffering from a low level of perceived pain or a lowered awareness of pain as from
medication, paralysis, or chronic illness (e.g. diabetes) should NEVER use the seat heating feature
⇒ !
The use of seat heating by persons with these conditions could result in burns to the back, buttocks,
and legs that may take a long time to heal and may never heal completely. If you have any of these
conditions, you should take regular breaks and get out of the vehicle, particularly on long trips. Consult
your doctor for advice regarding your specific condition.
WARNING
Certain medical conditions, such as paralysis and diabetes, and certain medications can
increase the risk of serious burns when the seat heating feature is switched on.
x Vehicle occupants who have a low level of perceived pain or a lowered awareness of pain
can receive serious burns to the back, buttocks, and legs that take a long time to heal or may
never heal completely.
x Never use the seat heating feature if you or your passengers are at risk of being burned
because of a medical condition. Take regular breaks and get out of the vehicle, particularly
on long trips. Consult your doctor for advice regarding your specific condition.
x Never let exposed skin remain in contact with the seat upholstery when the seat heating is
being used.
WARNING
A wet seat can cause the seat heating to malfunction and increase the risk of serious burns.
x Always make sure the seats are dry before using the seat heating.
x Never sit on the seat with wet clothes.
x Never put damp or wet things including clothes on the seat.
x Never spill liquids on the seats.
NOTICE
x To help prevent damage to electrical and other parts in the seat, do not kneel on the front
seats or apply concentrated pressure to a small area of the seat or backrest.