Page 224 of 319

Preparations for working in the engine compartment
Introduction
In this section you’ll find information about:
Warning light
Getting ready to work in the engine compartment
Opening and closing the engine compartment
Always position the vehicle on a firm and level surface before doing any work in the engine
compartment.
The engine compartment of a vehicle is a hazardous area. Never do any work on the engine or in the
engine compartment unless you
x know exactly how to carry out the job,
x have the correct technical information and the proper tools and supplies, and
x are familiar with the necessary safety precautions ⇒ .
If you are uncertain in any way, have the work done by an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility. Serious personal injury may result from improperly performed
work.
More information:
x Exterior views
x Windshield wiper and washer
x Starting and stopping the engine
x Brake fluid
x Checks while refueling
x Engine oil
x Engine coolant
x Vehicle battery
x Parts, accessories, repairs and modifications
WARNING
Unintended vehicle movement during maintenance work can cause serious personal injuries.
x Never work under the vehicle unless you have safely secured the vehicle from moving. If
you must work under the vehicle with the wheels on the ground, always make sure that the
vehicle is on level ground, that all 4 wheels are chocked to keep them from moving, and that
the key is not in the ignition.
x If you must work under a vehicle raised on a floor jack, always make sure that the vehicle
is safely supported on safety stands intended for that purpose that are strong enough to
support the weight of the vehicle. The jack supplied with the vehicle is not strong enough for
this purpose and can collapse causing serious personal injury.
Page 269 of 319

Parts, accessories, repairs and modifications
Introduction
In this section you’ll find information about:
Break-in period
Parts and accessories
Operating fluids and equipment
Repairs and technical modifications
Repairs and other things that can affect Advanced Airbag performance
Repairs and other things that can affect Airbag performance
CB radio equipment
Notice about data recorded by vehicle control modules
Using a mobile phone in a motor vehicle when it is not connected to the vehicle telephone
antenna - some important things to know
Lift points for the vehicle
More information:
x Safety belts
x Airbag system
x Roof rack
x Trailer towing
x 12 Volt sockets
x Braking, stopping and parking
x Starting assistance systems
x Cruise control system (CCS)
x Tire Pressure Monitoring System (TPMS)
x Preparations for working in the engine compartment
x Engine oil
x Engine coolant
x Vehicle battery
x Exterior care and cleaning
x Interior care and cleaning
x Consumer information
x ⇒ Booklet Radio
x ⇒ Booklet Navigation system
x ⇒ Booklet Mobile Phone Package
Page 283 of 319

Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting
an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find
helpful information under “Special considerations” or “Checklist” in the index.
Description Possible causes, among
others Possible remedy
Engine does not start. Vehicle battery dead. – Perform jump-start
– Charge vehicle battery
The wrong vehicle key is used. Use a valid vehicle key
Fuel level too low. Refuel
Vehicle cannot be locked
or unlocked using vehicle
key.
– Battery in the remote control
vehicle key is dead.
– Too far away from the
vehicle (out of range).
– Buttons have been pressed
too many times.
– Replace the battery in the remote
control vehicle key
– Move closer to vehicle.
– Synchronize vehicle key
– Lock or unlock vehicle manually
Unusual noises. Cold engine, braking assist
systems, electronic steering
column lock.
Check the “Noises” entry in the index.
Odd driving behavior. Assistance systems activated. Check the “Assistance systems” entry
in the index.
DSG® Direct Shift Gearbox too
hot.
Stop vehicle as soon as you can safely
do so.
Outside mirrors move
when the vehicle is
unlocked.
Convenience settings are
stored.
Correct convenience settings .
Front seats cannot be
adjusted with power
controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
Features do not work as
described in this manual.
Settings were adjusted in the
Volkswagen Information
System.
Check and reset to factory settings if
necessary
Headlights do not light up
the road as they should.
– Headlights incorrectly
adjusted.
– Light bulbs burned out.
– Low beams not switched on.
– Have the headlight range adjusted by
an authorized Volkswagen dealer or an
authorized Volkswagen Service
Facility.
– Change light bulbs
– Switch on low beams
Electrical consumers do
not work.
Vehicle battery charge too low. Charge vehicle battery
Remaining fuel level too low. Refuel
Fuse blown. Check fuse and replace if necessary
Fuel consumption higher
than indicated.
– Short hauls.
– “Jumpy” accelerator pedal.
– Avoid short distance driving.
– Drive defensively.
– Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.
Page 302 of 319