2013 VOLKSWAGEN EOS key

Convenience features
The settings in the Settings – Convenience menu determine which doors open when the door
handle unlocking surface is grasped.
NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a
valid vehicle key is within range of the vehicle.
The door may not open if the outside and inside door handles are used at the same time.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not
be possible to unlock and lock the vehicle using Keyless Access. The vehicle can still be manually
locked or unlocked with the key bit
The driver message Key not in range appears in the instrument cluster display if there is no
remote control vehicle key inside the vehicle or if the system does not recognize the remote control
vehicle key. The key may not be recognized, for example, if it is covered by something that interferes
with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic
devices such as cell phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the
door handle sensors work. Cleaning the door handles can help with this problem .
If the automatic transmission is not in Park (P) position, the electronic steering column lock will
not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle
key.
Anti-theft alarm system

Deactivating the alarm
Unlock the vehicle with the unlock button on the remote control vehicle key or switch on the ignition
with a valid vehicle key.
For vehicles with Keyless Access, the alarm can be deactivated by grasping one of the front door
handles when a valid vehicle key is in range or by holding the remote control vehicle key to the right of
the steering column trim and pressing the starter button
After the alarm has stopped and the vehicle is opened again in the same or a different area that
is protected by the alarm, the alarm is triggered again. For example, the alarm will sound again if the
luggage compartment lid is opened after one of the doors has been opened.
The anti-theft alarm system is not activated when the vehicle is locked with the power lock
switch W on the inside of the driver or front passenger doors.
If the driver door is mechanically unlocked using the vehicle key bit, only the driver door is
unlocked, but not the entire vehicle. Switching on the ignition deactivates the anti-theft alarm system
and activates the central locking button. To unlock the doors, use the central locking button or remote
control vehicle key.
If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.

Opening the luggage compartment lid

Fig. 27 In the remote control vehicle key (A): Button to unlock the luggage compartment lid. In the driver door
(B): Switch to unlock the luggage compartment lid.

Fig. 28 Opening luggage compartment lid from the outside.

x If the luggage compartment lid of a locked vehicle is unlocked with the q button on the remote
control vehicle key, it will lock again right after it is closed.
x A closed but unlocked luggage compartment lid automatically locks at speeds above about 5 mph
(10 km/h).
WARNING
Improper or unsupervised closing of the luggage compartment lid can cause severe injuries.
Never close the luggage compartment lid when someone is in the way.
x Never leave your vehicle unattended or let children play around your vehicle, especially
with the luggage compartment lid left open. A child could crawl into the vehicle and pull the
luggage compartment lid shut, becoming trapped and unable to get out. A closed vehicle can
become very hot or very cold depending on the season. Temperatures can quickly reach
levels that can cause unconsciousness or death, particularly to small children.
Make sure that the remote control vehicle key is not in the luggage compartment before closing
the luggage compartment lid.

For one-touch closing: Pull the switch for the window up briefly as far as it goes.
For one-touch opening: Press the switch for the window down briefly as far as it goes.
Stopping automatic movement: Pull/press the switch again.
Reactivating the one-touch feature
If the vehicle battery is disconnected or dead and the windows are not completely closed, the one-
touch feature will not work and must be reactivated:
x Close all windows and doors.
x Insert the vehicle key into the door lock and turn and hold the key for more than 2 seconds in the
direction of lockin, Manually unlocking and locking the driver door.
x Release the key and then again turn and hold it in locking direction for more than 2 seconds. The
one-touch feature is now reactivated.
The one-touch feature can be reactivated for one or more windows at the same time.
Convenience closing
The convenience closing feature lets you close the windows and the power sunroof as follows:
x Manual locking: lock the vehicle with the vehicle key bit in the driver door and keep the key turned
in the locking position to close all windows and the power sunroof
Convenience closing first closes the windows and then the power sunroof.
WARNING
Improper use of power windows can result in serious personal injury.
x Never let anyone get in the way of a power window when closing it.
x When locking the vehicle from the outside, make sure that no one, especially children,
remains in the vehicle when the CSC roof is closed. The windows will not open in case of an
emergency.
x Always take the key with you when you leave the vehicle. You can still use the power
windows for several minutes after the ignition is switched off as long as the driver or
passenger door has not been opened.
NOTICE
The windows must go down slightly when you unlock the vehicle. Otherwise the windows and
seals could be damaged when opening the doors.
If the power windows malfunction, the one-touch feature, as well as pinch protection may not
work properly. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility right
away.

Please carry out each step only in the order specified:
5.
At the garage door opener receiver (overhead unit) in the garage, locate the “learn” or
“training” button. The name and color of the button may vary by manufacturer. This button
is usually located near the hanging antenna wire attachment point on the unit. If you cannot
locate the “training” button, refer to the garage door opener’s user manual.
6. Press and release the “training” button.
Once the button is pressed, you have 30 seconds to initiate the next step.
7. Return to the vehicle. Firmly press and hold the programmed HomeLink button for
2 seconds and release.
8. Repeat the “press/hold/release” sequence up to 3 times to complete the programming
process for that button.

Repeat the steps to program the other buttons for the HomeLink® Universal Transmitter on the sun
visor keypad to control other devices.
Deleting programming for all buttons
Be sure to delete programming on all buttons on the sun visor keypad before selling the vehicle or
turning it over to people you do not know.
x Complete the programming preparation steps described above.
x Press and hold buttons 1 and 3 at the same time, for about 20 seconds.
x When the indicator light above button 2 begins to flash, immediately release buttons 1 and 3.
This step deletes all old settings.
After programming
Test the garage door opener 78, Operating the HomeLink® Universal Transmitter.
Applicable only in Canada
Operating the HomeLink® Universal Transmitter

When the ignition is switched on, the front seats can be electrically heated by heating elements that
warm the seat backrest and cushion.
Do not use the seat heating if any of the following conditions apply:
x If the seat is not being used.
x If there is a child restraint installed on the front passenger seat.
x If there is a blanket or seat cover on the front passenger seat.
x If the seat is damp or wet.
x If the outside temperature or the temperature inside the passenger compartment is 77 °F (25 °C) or
more.

Function Action for seat heating ⇒ fig. 50 or
⇒ fig. 51
Switch on: Press the Aor ebutton. Seat heating is
switched on to maximum.
Adjust the heating level: Press the Aor ebutton repeatedly until the
desired heating level is set.
Switch off: Press the A or e button repeatedly until all
indicator lights in the button are off.

Special seat heating features
On the driver and the passenger side, the seat heating will resume at the setting that was set when the
ignition was switched off. However, this feature only works if the key is not taken out of the ignition
switch, or, for vehicles with Keyless Access, the driver door is not opened or the vehicle is not locked.
People suffering from a low level of perceived pain or a lowered awareness of pain as from
medication, paralysis, or chronic illness (e.g. diabetes) should NEVER use the seat heating feature
⇒ !
The use of seat heating by persons with these conditions could result in burns to the back, buttocks,
and legs that may take a long time to heal and may never heal completely. If you have any of these
conditions, you should take regular breaks and get out of the vehicle, particularly on long trips. Consult
your doctor for advice regarding your specific condition.
WARNING
Certain medical conditions, such as paralysis and diabetes, and certain medications can
increase the risk of serious burns when the seat heating feature is switched on.
x Vehicle occupants who have a low level of perceived pain or a lowered awareness of pain
can receive serious burns to the back, buttocks, and legs that take a long time to heal or may
never heal completely.
x Never use the seat heating feature if you or your passengers are at risk of being burned
because of a medical condition. Take regular breaks and get out of the vehicle, particularly
on long trips. Consult your doctor for advice regarding your specific condition.
x Never let exposed skin remain in contact with the seat upholstery when the seat heating is
being used.

WARNING
Not wearing a safety belt or wearing an improperly positioned safety belt increases the risk of
severe personal injury or death. Safety belts offer optimum protection only when they are
used properly.
x Properly worn safety belts are the single most effective means of reducing the risk of
serious injury and death in a collision or other accident. For this reason, always wear your
safety belt properly and make sure all passengers wear their safety belts properly as well
whenever the vehicle is moving.
x The driver must always make sure that every person in the vehicle is properly seated on a
seat of his or her own, properly fastens the safety belts belonging to that seat before the
vehicle starts to move, and keeps the belts properly fastened while riding in the vehicle. This
applies even when just driving around town. Therefore, always wear your safety belts and
make sure that everybody in your vehicle is properly restrained.
x Always secure children in the vehicle with a restraint system appropriate for their age,
weight and height
x Always fasten safety belts correctly before driving off and make sure that all passengers
are properly restrained.
x Never attach the safety belt to the buckle of another seat. Attaching the safety belt to the
wrong buckle will reduce safety belt effectiveness and can cause serious personal injury.
x Never let any objects or liquids get into the safety belt latch and prevent it from working
properly.
x Never remove a safety belt while the vehicle is moving. Doing so will increase your risk of
being injured or killed.
x Never strap more than one person, including small children, into any single safety belt.
x Never let children or babies ride sitting on your lap, and never place a safety belt over a
child sitting on your lap.
x Never wear belts over rigid or breakable objects in or on your clothing, such as
eyeglasses, pens, keys, etc., as these may cause injury.
x Several layers of heavy clothing (such as a coat worn over top of a sports jacket) may
interfere with proper positioning of the safety belt and reduce the overall effectiveness of the
system.
x Never use comfort clips or devices that create slack in the shoulder belt. However, special
clips may be required for the correct use of some child restraint systems.
x Safety belts offer optimum protection only when the seat backrest is upright and belts are
correctly positioned on the body.