2013 VOLKSWAGEN EOS ESP

Lights
up Possible cause Proper response
Y Not enough windshield washer fluid. Refill windshield washer reservoir at the next
opportunity

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Windshield wiper lever

Fig. 88 Operating the front windshield wiper.

Possible reasons for changes in the way the rain sensor works
The rain sensor may misread what is happening in the detection zone of its sensitive rain-sensor
surface ⇒ fig. 91 (arrow) and not work for a number of reasons; which include:
x Worn out wiper blades: Worn out wiper blades may leave a film of water or wiping streaks; this can
cause the wipers to run longer, to wipe more often, or to wipe continuously at high speed.
x Insects: Insects hitting the sensor may trigger the wipers.
x Salt streaks: Salt streaks on the windshield from winter driving can cause wiping more often or
continuously on glass that is almost dry.
x Dirt: Caked-on dust, wax, any other build-up on the windshield (lotus effect), or car-wash detergent
residue can lower the rain sensor's sensitivity and cause it to react too slowly or not at all.
x Crack or chip in the windshield: If a stone hits and chips the windshield while the rain sensor is on,
this will trigger a wiper cycle. After that, the rain sensor will recognize the change and recalibrate itself
to respond to the sensitive surface's reduced detection zone. Depending on the size of the chip, the
sensor's reaction pattern may or may not change.
WARNING
The rain sensor cannot always recognize rain and activate the wipers.
x Switch the wipers on manually when water on the windshield reduces visibility.
Clean the rain sensor's sensitive surface (arrow) regularly and check the wiper blades for wear or
damage.
To remove wax and coats of polish safely, we recommend using an alcohol-based windshield
cleaner.
Checking and refilling windshield washer fluid

Fig. 92 In the engine compartment: Cap of the windshield washer fluid reservoir.

WARNING
Auto-dimming mirrors contain an electrolyte fluid which can leak if the mirror glass is broken.
Electrolyte fluid can irritate the skin, eyes, and respiratory system.
x Repeated or prolonged exposure to electrolyte fluid can irritate the respiratory system,
especially among people with asthma or other respiratory conditions. Get fresh air
immediately by leaving the vehicle or, if that is not possible, open windows and doors all the
way.
x If electrolyte fluid gets into the eyes, flush them thoroughly with large amounts of clean
water for at least 15 minutes; medical attention is recommended.
x If electrolyte fluid contacts skin, flush affected area with clean water for at least
15 minutes and then wash affected area with soap and water; medical attention is
recommended. Thoroughly wash affected clothing and shoes before reuse.
x If swallowed, and the person is conscious, rinse mouth with water for at least 15 minutes.
Get medical attention immediately. Do not induce vomiting unless instructed to do so by a
medical professional.
NOTICE
Broken glass in the auto-dimming mirrors can cause electrolyte fluid leakage. Liquid
electrolyte leaked from a broken mirror glass will damage any plastic surfaces it comes in
contact with. Clean up spilled electrolyte fluid immediately with clear water and a sponge.
Inside mirror

Fig. 93 Manually adjustable inside mirror.

Fig. 94 Auto-dimming inside mirror (if applicable): Version A and Version B.

WARNING
Unsecured or incorrectly stowed items can fly through the vehicle, causing serious personal
injury during hard braking or sharp steering or in an accident. Loose items can also be struck
and thrown through the passenger compartment by the front airbags if they inflate. To help
reduce the risk of serious personal injury:
x Always stow all objects securely in the vehicle. Always put luggage and heavy items in the
luggage compartment.
x Always secure objects in the passenger compartment properly with suitable straps so that
they cannot move into the deployment zone of a side or front airbag during sudden braking,
in a sudden maneuver, or in a collision.
x Always keep storage compartments closed while driving.
x Never stow hard, heavy, or sharp objects in the vehicle's open storage compartments, on
the shelf behind the rear seat bench, or on the top of the instrument panel.
x Always remove hard, heavy, or sharp objects from clothing and bags in the vehicle
interior and stow them securely in the luggage compartment.
WARNING
Transporting heavy objects causes the handling characteristics of the vehicle to change and
increases braking distances. Heavy loads which are not properly stowed or secured in the
vehicle can lead to a loss of vehicle control and cause serious personal injury.
x Transporting heavy items causes the handling characteristics of the vehicle to change by
shifting the vehicle's center of gravity.
x Always distribute luggage evenly and as low as possible within the vehicle. The vehicle
capacity weight figures apply when the load is distributed evenly in the vehicle (passengers
and luggage).
x Always stow luggage and heavy items in the luggage compartment as far forward of the
rear axle as possible and secure them with appropriate straps.
x Never exceed the vehicle's Gross Vehicle Weight Rating or Gross Axle Weight Ratings,
which are printed on the Safety Compliance Certification Label located on the door jamb of
the driver door. Exceeding the permissible weight can cause the vehicle to skid and behave
differently.
x Always adapt your speed and driving style to accommodate your payload and its weight
distribution within your vehicle.
x Be especially cautious and gentle when stepping on the accelerator pedal and avoid
sudden braking and other maneuvers.
x Brake earlier than you would if you were not driving a loaded vehicle.
NOTICE
The defroster heating wires in the rear window can be damaged by objects that rub against
them.

WARNING
Improper use of the trailer hitch can cause accidents and injuries. An improperly installed,
incorrect, or damaged trailer hitch can cause the trailer to separate from the towing vehicle
and cause serious personal injuries.
x Only use an undamaged, properly mounted trailer hitch.
x Never repair or modify the trailer hitch.
x To reduce the risk of injury in rear-end collisions, and the risk to pedestrians and cyclists
when the vehicle is parked, always remove the ball mount when you are not towing a trailer.
x Never install a “weight distributing” or “load equalizing” trailer hitch on your vehicle. The
vehicle was not designed for these kinds of trailer hitches. The trailer hitch attachment can
fail, causing the trailer to tear loose from the vehicle.
WARNING
Improper trailer towing can cause loss of vehicle control and serious personal injury.
x Driving with a trailer and carrying heavy or large things can change the way the vehicle
handles, increase the distance it needs to stop safely, and cause accidents.
x Always secure the load properly with suitable and undamaged straps so that the load will
not shift.
x Always adapt your speed and driving to the heavier load and the weight distribution in the
vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Reduce your speed even more than you otherwise would when going downhill and under
unfavorable load, weather, or wind conditions.
x Trailers with a high center of gravity tip more easily than trailers with a low center of
gravity.
x Always avoid sudden maneuvers and hard braking.
x Be especially careful when passing other vehicles.
x Reduce speed immediately if the trailer shows the slightest sign of swaying.
x Never try to stop the swaying by accelerating.
x Always obey speed limits. In some areas, the speed limits for vehicles towing trailers are
lower than for vehicles without trailers. Never drive faster than 50 mph (80 km/h; under
exceptional circumstances 60 mph - 100 km/h) when towing a trailer. This applies even if the
local speed limit is higher.
If you are driving a new vehicle or a vehicle with a new or rebuilt engine, do not tow a trailer
during the break-in period, about 600 miles (1000 km)
If you tow a trailer, your vehicle may need maintenance more often because of the extra load it
has to move.
When you are not towing, remove the trailer hitch ball. This helps keep the trailer hitch from
causing damage to your vehicle and to others if your vehicle is hit from behind.
Some models need a trailer hitch to tow or tow-start other vehicles. You may want to always
carry the ball mount in the vehicle after it has been removed. Be sure to stow it securely.

WARNING
Improper trailer towing can cause loss of vehicle control and serious personal injury.
x Driving with a trailer and carrying heavy or bulky items changes the way the vehicle
handles and increases the distance it needs to stop safely.
x Always watch what is happening up ahead and around you. Brake earlier than you would
if you were not towing a trailer.
x Always adapt your speed and driving to the heavier load and the weight distribution in the
vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Reduce your speed even more than you otherwise would when going downhill and under
unfavorable load, weather, or wind conditions.
x Drive especially carefully and accelerate gently. Always avoid sudden maneuvers and
hard braking.
x Be especially careful when passing other vehicles.
x Reduce speed immediately if the trailer shows even the slightest sign of swaying.
x Never try to stop the swaying by accelerating.
x Always obey speed limits. In some areas speed limits for vehicles towing trailers are lower
than for vehicles without trailers.
Ball mount

Fig. 102 Dimensions of the ball mount support.

WARNING
Never let a passenger, especially a child, ride on the center armrest.
There may be a CD changer, an AUX-IN jack, or a Media Device Interface (MDI) / (MEDIA-IN), in
the center armrest storage compartment. See ⇒ Booklet Radio or ⇒ Booklet Navigation system.
Applicable only in the United States
Glove compartment

Fig. 107 On the passenger side: Glove compartment.

Fig. 108 Inside the glove compartment.

NOTICE
x Never “ride” the brakes by keeping your foot on the brake pedal when you do not want to
brake. This will make the brakes wear faster.
x Before driving downhill, especially on hills that are long or steep, always reduce speed and
shift into lower gear (manual or automatic transmission). This will let the vehicle use engine
braking and reduce the load on the brakes. Otherwise, the brake system could overheat and
even fail. Only use the brakes when you need them to slow the vehicle down more or to stop.
Warning and indicator lights