Remote Vehicle Access:  
Feature   Description  
Remote 
Status 
Check  
Current information about the vehicle can be viewed 
through a computer or your Volkswagen Car-Net iPh-
one® or Android® app (text and data rates apply). You 
can find out if the doors, luggage compartment and 
engine hood are open or closed, whether the car lights 
are on or off, the level of fuel in the tank, when the 
vehicle needs to be serviced next and more.  
 
 
Diagnostics & Maintenance:  
Feature   Description  
Dealer 
Scheduling  
Press the • button in the 3-button module: The vehi-
cle will initiate a call to the Volkswagen Car-Net Re-
sponse Center where a Volkswagen Car-Net Custom-
er Specialist will connect you with an authorized 
Volkswagen dealer to schedule your service appoint-
ment. The address of the dealer’s location can also be 
sent by the Customer Specialist to your factory-
installed navigation system (if equipped).  
Vehicle 
Health 
Report  
View a vehicle health report to proactively manage 
maintenance and other services and to receive up-to-
date diagnostics in a monthly email report or by im-
mediate request.  
  
 
about how the apps collect, use and share information about you, 
your vehicle or your mobile device. 
The application software provided may be designed to be used for a 
variety of purposes and be specific to your vehicle and country ⇒ . 
The content, range of software provided and application software 
provider can vary. Some application software is also subject to the 
availability of services provided by third parties. In order for some 
application software to work, wireless service reception must be 
strong enough to handle the data exchange involved (text and data 
rates apply). 
Application software descriptions may be provided by the service pro-
vider. 
Due to the multitude of mobile devices and fast pace of software de-
velopment, the application software provided may not run on all mo-
bile devices and their operating systems. This may even apply for the 
same model of a mobile device. For example, application software 
may run on version 2 of the device's operating system but not on ver-
sion 3. 
Application software can be modified, discontinued, deactivated, re-
activated or expanded without any further notice. 
In order for some application software to work, the wireless or cable 
connection between the factory-installed Radio or Navigation system 
and a compatible, functioning mobile device must be strong enough 
and uninterrupted. 
  NOTICE 
Volkswagen is not responsible for vehicle damage caused by 
inferior-quality or malicious application software, poorly pro-
grammed application software, insufficient wireless service re-
ception, data loss during transmission or misuse of mobile de-
vices.