
WARNING
Driving faster than the maximum speed for which the winter tires on your vehicle were
designed can cause sudden tire failure including a blowout and sudden deflation, loss of
control, crashes and serious personal injuries.
x Winter tires have a maximum speed rating that may be lower than your vehicle's maximum
speed.
x Never drive faster than the maximum speed for which the winter tires installed on your
vehicle are rated because tires that are driven faster than their rated speed can fail suddenly.
x Never exceed the maximum load rating for the winter tires installed on your vehicle.
Install summer tires promptly in the spring. Summer tires offer better handling characteristics for
temperatures above +45 °F (+7 °C). They are quieter, do not wear as quickly, and reduce fuel
consumption.
The Tire Pressure Monitoring System must be recalibrated using the SET button whenever you
remove and remount or change any wheel or tire on the vehicle, even if the reinstalled or replacement
wheels and tires are identical to those that were removed and even if the tire pressure does not
change.
If necessary, ask your authorized Volkswagen dealer or authorized Volkswagen Service Facility
about permissible winter tire dimensions.
Snow chains

Passenger car tire
A tire intended for use on passenger cars, multipurpose passenger vehicles, and trucks, that have a
gross vehicle weight rating (GVWR) of 10,000 pounds or less.
Ply
A layer of rubber-coated parallel cords.
Ply separation
A parting of rubber compound between adjacent plies.
Pneumatic tire
A mechanical device made of rubber, chemicals, fabric, and steel or other materials, that, when
mounted on an automotive wheel, provides the traction and contains the gas or fluid that sustains the
load.
Production options weight
The combined weight of installed regular production options weighing over 5 lbs (2.3 kg) more then the
standard items they replace, and not previously considered as curb weight or accessory weight. These
include, for example, heavy-duty brakes, ride levelers, roof rack, heavy-duty battery, and special trim.
Radial ply tires
A pneumatic tire in which the ply cords that extend to the beads are laid at substantially 90 degrees to
the centerline of the tread.
Recommended inflation pressure
The tire pressure recommended by the vehicle manufacturer for a tire of a specified size that has not
been driven for more than a couple of miles (kilometers) at low speeds in the 3 hour period before the
tire pressure is measured or adjusted.
Reinforced tire
A tire designed to operate at higher loads and at higher inflation pressures than the corresponding
standard tire.
Rim
The outer edge of a wheel upon which the tire beads are seated.
Rim diameter
The nominal diameter of the wheel's tire bead seating surface. If you change your wheel size, to
wheels of a different diameter, you will have to purchase new tires to match the new wheels.
Rim size
Designation means rim diameter and width.
Rim type designation
The industry or manufacturer's designation for a rim by style or code.
Rim width
The nominal distance between wheel rim flanges.
Section width
The linear distance between the exteriors of the sidewalls of an inflated tire, excluding elevations due
to labeling decoration, or protective bands.
Sidewall
The portion of a tire between the bead and the tread.

Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting
an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find
helpful information under “Special considerations” or “Checklist” in the index.
Description Possible causes, among
others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start..
– Charge vehicle battery..
The wrong vehicle key is used. Use a valid vehicle key.
Fuel level too low. Refuel..
Vehicle cannot be locked
or unlocked using vehicle
key.
– Battery in the remote control
vehicle key is dead.
– Too far away from the vehicle
(out of range).
– Buttons have been pressed
too many times.
– Replace the battery in the remote
control vehicle key.
– Move closer to vehicle.
– Synchronize vehicle key.
– Lock or unlock vehicle manually..
Unusual noises.
Cold engine, braking assist
systems, electronic steering
column lock.
Check the “Noises” entry in the index.
Odd driving behavior.
Assistance systems activated. Check the “Assistance systems” entry
in the index.
DSG® Direct Shift Gearbox too
hot.
Stop vehicle as soon as you can safely
do so.
Features do not work as
described in this manual.
Settings were adjusted in the
Volkswagen Information
System.
Check and reset to factory settings if
necessary.
Headlights do not light
up the road as they
should.
– Headlights incorrectly
adjusted.
– Light bulbs burned out.
– Low beams not switched on.
– Have the headlight range adjusted by
an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility.
– Change light bulbs..
– Switch on low beams.
Electrical consumers do
not work.
Vehicle battery charge too low. Charge vehicle battery..
Remaining fuel level too low. Refuel..
Fuse blown. Check fuse and replace if necessary..
Fuel consumption higher
than indicated.
– Short hauls.
– “Jumpy” accelerator pedal.
– Avoid short distance driving.
– Drive defensively.
– Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.
Engine control malfunction. Have the malfunction corrected..
Tire pressure too low. Adjust tire pressure..
Driving in the mountains. No direct corrective action possible.
Driving with a roof rack. – Check use.
– Remove if not in use.
Driving with heavy payload. No direct corrective action possible.