
 
Unlocking or locking vehicles with Keyless Access 
 
Fig. 24 Ranges of the Keyless Access locking and starting system. Outside the vehicle: Unlocking range. 
Inside the vehicle: Starting range. 
 
Fig. 25 Keyless Access locking and starting system: Sensor for unlocking A on the inside of the front door 
handles. Sensor for locking B on the outside of the front door handles. 
 

 
All turn signals flash twice to confirm that the vehicle has been unlocked and once to confirm that it 
has been locked. 
If the vehicle was unlocked and within the next few seconds neither a door nor the luggage compart-
ment lid has been opened, the vehicle is automatically locked again. 
Unlocking and opening doors (Keyless Entry) 
 x Grasp the door handle of the driver or front passenger door so that you touch the unlocking sensor 
surface (A). 
 x Open the door. 
Closing and locking doors (Keyless Exit) 
 x Switch the ignition off. 
 x Close the driver door. 
 x Touch the sensor surface in the door handle on the driver or front passenger door (B). The vehicle 
is locked. The door being locked must be closed. 
Unlocking and locking the luggage compartment lid 
If the vehicle is locked and a valid remote control vehicle key is within range ⇒ fig. 24 of the luggage 
compartment lid, it unlocks automatically when opened. 
 x Open and close the luggage compartment lid as you would a standard luggage compartment lid   
The luggage compartment lid locks automatically when it is closed except in the following situations: 
 x The vehicle is completely unlocked. 
 x When an authorized remote control vehicle key is inside the vehicle. 
Locking with a second vehicle key 
If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from 
the outside only if a second valid remote control vehicle key is within range. 
When the vehicle is locked from the outside, the keyless go (starting) function of any keys left in the 
passenger compartment will be deactivated. All other functions (remote central locking and unlocking 
as well as emergency starting) remain active and unchanged. 
A key that was inside the vehicle when it was locked from the outside is reactivated: 
 x by pressing a button on the deactivated key. 
 x by pressing a door handle sensor when the deactivated key is outside of the vehicle, but within 
range. 
 x by starting the engine with the starter button on the center console. 
Automatic deactivation of sensors 
If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the 
passenger door are automatically deactivated. 
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or 
hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are 
switched off for a short time. 
The door handle sensors become active again if one of the following events occurs: 
 x A short time has passed. 
 x OR: The vehicle is unlocked using the V button in the remote control vehicle key. 
 x OR: The luggage compartment lid is opened. 
 x OR: The vehicle is mechanically unlocked with the vehicle key.  

 
Convenience features 
To use the convenience closing feature to close all power windows, hold your finger on the lock sensor 
surface on the outside of the door handle for a few seconds until the windows close. 
Remove your finger from the lock sensor surface ⇒ fig. 25 (B) to stop the function. If you touch the 
unlock sensor surface (A) on the inside of the door handle immediately after releasing the lock sensor 
surface (B) (arrow), all of the windows will open (safety function). 
Pinch protection is active during convenience closing of the windows. 
  NOTICE 
The door handle sensor surfaces can be activated by a strong stream of water or steam if a 
valid vehicle key is within range of the vehicle. 
 x All windows may open if you turn the spray of water or steam away from and then back onto 
the door handle sensor surface in quick succession. If at least one power window is opened 
and the sensor is continuously activated, convenience closing is started. 
  The door may not open if the outside and inside door handles are used at the same time. 
  If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not 
be possible to unlock and lock the vehicle using Keyless Access. The vehicle can still be manually 
locked or unlocked with the key bit  266. 
  The driver message Key not in range appears in the instrument cluster display if there is no 
remote control vehicle key inside the vehicle or if the system does not recognize the remote control 
vehicle key. The key may not be recognized, for example, if it is covered by something that interferes 
with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic 
devices such as cell phones can also interfere with the signal. 
  Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the 
door handle sensors work. Cleaning the door handles can help with this problem. 
  If the automatic transmission is not in Park (P) position, the electronic steering column lock will 
not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle 
key. 
Anti-theft alarm system 
 Please first read and note the introductory information and heed the WARNINGS   
Your vehicle is either equipped with an anti-theft alarm system or pre-equipped for anti-theft alarm 
system installation. If the vehicle is pre-equipped for installation of the anti-theft alarm system, the 
alarm system can be retrofitted by an authorized Volkswagen dealer or an authorized Volkswagen 
Service Facility. 
The anti-theft alarm system makes it more difficult for someone to break into or steal the vehicle. 
The anti-theft alarm system is automatically activated when the vehicle is locked by pressing the lock 
button on the remote control vehicle key.  

 
One-touch opening and closing 
The one-touch feature automatically opens/closes a power window all the way. The window switch 
does not have to be held down/up. 
For one-touch opening: Press the switch for the window down briefly as far as it goes. 
For one-touch closing: Pull the switch for the window up briefly as far as it goes. 
Stopping automatic movement: Pull/press the switch again. 
Reactivating the one-touch feature 
If the vehicle battery is disconnected or dead and the windows are not completely closed, the one-
touch feature will not work and must be reactivated: 
 x Switch on the ignition. 
 x Close all windows and doors. 
 x Pull the  -switch up and hold it for at least 2 seconds in this position. 
 x Release the  - switch, pull up and hold again. The one-touch feature is now reactivated. 
The one-touch feature can be reactivated for one or more windows at the same time. 
Convenience closing 
The convenience closing feature lets you close the windows from outside the vehicle as follows: 
 x Manual locking: lock the vehicle with the vehicle key bit in the driver door and keep the key turned 
in the locking position to close all windows   
 x Vehicles with Keyless Access: hold your finger on the lock sensor surface on the outside of the 
door handle for a few seconds until the windows close   
  WARNING 
Improper use of power windows can result in serious personal injury. 
 x Never let anyone get in the way of a power window when closing it. 
 x When locking the vehicle from the outside, make sure that no one, especially children, 
remains in the vehicle when the convertible top is closed. The windows will not open in case 
of an emergency. 
 x Always take the key with you when you leave the vehicle. You can still use the power win-
dows for several minutes after the ignition is switched off as long as the driver or passenger 
door has not been opened.  
  NOTICE 
The windows must go down slightly when you unlock the vehicle. Otherwise the windows and 
seals could be damaged when opening the doors. 
  If the power windows malfunction, the one-touch feature, as well as pinch protection may not 
work properly. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility right 
away. 
  If convenience closing of the power windows from the outside requires removing the cover cap of 
the lock cylinder on the driver door, the cover cap must be reinstalled after the vehicle is locked  266.