Page 419 of 616

419 4-3. Do-it-yourself maintenance
4
Maintenance and care
VERSO_WE_OM64550E_EURO5
Engine oil consumption
A certain amount of engine oil will be consumed while driving. In the follow-
ing situations, oil consumption may increase, and engine oil may need to be
refilled in between oil maintenance intervals.
When the engine is new, for example directly after purchasing the vehicle
or after replacing the engine
If low quality oil or oil of an inappropriate viscosity is used
When driving at high engine speeds or with a heavy load, when towing,
or when driving while accelerating or decelerating frequently
When leaving the engine idling for a long time, or when driving frequently
through heavy traffic
After changing the engine oil (diesel engine only)
The oil change system should be reset. Perform the following procedures:
Vehicles without smart entry & start system
Switch the display to trip meter A (P. 230) when the engine is run-
ning.
Turn the engine switch to the “LOCK” position.
While pressing the trip meter reset button, set the engine switch to
the “ON” position (but do not start the engine because otherwise
the reset mode will be canceled). Continue to press and hold the
button until the multi-information display indicates that the reset is
complete.
Vehicles with smart entry & start system
Switch the display to trip meter A (P. 230) when the engine is run-
ning.
Turn the “ENGINE START STOP” switch OFF.
While pressing the trip meter reset button, set the “ENGINE START
STOP” switch to IGNITION ON mode (but do not start the engine
because otherwise the reset mode will be canceled). Continue to
press and hold the button until the multi-information display indi-
cates that the reset is complete.
Page 428 of 616

428 4-3. Do-it-yourself maintenance
VERSO_WE_OM64550E_EURO5
Fuel filter (diesel engine only)
You may drain the fuel filter yourself. However, as the operation is dif-
ficult, we recommend having it drained by any authorized Toyota
dealer or repairer, or another duly qualified and equipped profes-
sional. Even if you decide to drain it yourself, contact any authorized
Toyota dealer or repairer, or another duly qualified and equipped pro-
fessional.
The water in the fuel filter needs to be drained if the “DRAIN WATER
FROM FUEL FILTER” warning message is shown on the multi-infor-
mation display and a buzzer sounds. (P. 494)
Vehicles without smart entry & start system:
Turn the engine switch to the “LOCK” position.
Vehicles with smart entry & start system:
Turn the “ENGINE START STOP” switch OFF.
Place a small tray under the drain plug to catch the water and
any fuel that comes out.
NOTICE
Do not use any fluid other than washer fluid
Do not use soapy water or engine antifreeze instead of washer fluid.
Doing so may cause streaking on the vehicle’s painted surfaces.
Diluting washer fluid
Dilute washer fluid with water as necessary.
Refer to the freezing temperatures listed on the label of the washer fluid bot-
tle.
Page 475 of 616

5When trouble arises
475
VERSO_WE_OM64550E_EURO5
5-1. Essential information
Emergency flashers .......... 476
If your vehicle needs to
be towed ......................... 477
If you think something is
wrong .............................. 486
Fuel pump shut off system
(gasoline engine) ............ 487
5-2. Steps to take in
an emergency
If a warning light turns on
or a warning buzzer
sounds... ........................ 488
If a warning message is
displayed ........................ 492
If you have a flat tire
(vehicles with spare
tire) ................................. 504
If you have a flat tire
(vehicles with emergency
tire puncture repair kit).... 520
If the engine will not
start ................................ 544
If the shift lever cannot
be shifted from “P”
(vehicles with a Multidrive
or an automatic
transmission) .................. 547
If you lose your keys ......... 548
If you cannot operate
the back door opener ..... 549
If the electronic key does
not operate properly
(vehicles with smart
entry & start system)....... 550If the vehicle battery is
discharged ...................... 553
If your vehicle overheats ... 557
If you run out of fuel and
the engine stalls
(diesel engine) ................ 560
If the vehicle becomes
stuck ............................... 561
If your vehicle has to
be stopped in
an emergency ................. 563
Page 491 of 616

5
491 5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64550E_EURO5
*: Driver’s and front passenger’s seat belt reminder:
The driver’s and front passenger’s seat belts reminder sounds to alert the
driver and front passenger that their seat belts are not fastened. The buzzer
sounds for 30 seconds after the vehicle has reached a speed of at least 20
km/h (12 mph). Then, if the seat belts are still unfastened, the buzzer will
sound in a different tone for 90 more seconds.
(On the instru-
ment cluster)Driver’s and front passen-
ger’s seat belt reminder
light (warning buzzer)
*
Warns the driver and front
passenger to fasten their
seat belts.Fasten the seat belts.
Master warning light
A buzzer sounds and the
warning light comes on or
flashes to indicate that the
master warning system
has detected a malfunc-
tion.Take appropriate action in
accordance with the mes-
sage displayed on the multi-
information display.
Front passenger detection sensor and passenger seat belt reminder
If luggage is placed on the front passenger seat, the front passenger
detection sensor may cause the warning light to flash, even if a passen-
ger is not sitting in the seat.
If a cushion is placed on the seat, the sensor may not detect a passen-
ger, and the warning light may not operate properly.
Warning lightWarning light/DetailsCorrection procedure
Page 492 of 616

492
5-2. Steps to take in an emergency
VERSO_WE_OM64550E_EURO5
If a warning message is displayed
Stop the vehicle immediately.
The following warnings indicate the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
Warning messageDetails
Indicates an abnormal engine oil pressure.
A buzzer also sounds.
The warning light may turn on if the engine oil
pressure is too low.
The multi-information display shows warnings of system malfunc-
tions, incorrectly performed operations, or shows messages that
indicate a need for maintenance. When a message is shown, perform
the correction procedure appropriate to the message.
Master warning light
The master warning light
comes on or flashes when a
message is being shown on
the multi-information display.
Multi-information display
If any of the warning messages is shown again after its correction
procedure has been performed, contact any authorized Toyota
dealer or repairer, or another duly qualified and equipped profes-
sional.
Page 494 of 616
494 5-2. Steps to take in an emergency
VERSO_WE_OM64550E_EURO5
*1: Vehicles with smart entry & start system
*2: Diesel engine onlyIndicates a malfunction in the TRC and VSC+.
A buzzer also sounds.
*2
Indicates an abnormal amount of water in the
fuel filter.
A buzzer also sounds.
NOTICE
If the “DRAIN WATER FROM FUEL FILTER” warning message is dis-
played
Never drive the vehicle if the warning message is displayed. Continued driv-
ing with water accumulated in the fuel filter will damage the fuel injection
pump.
Warning messageDetails
Page 495 of 616
5
495 5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64550E_EURO5
Follow the correction procedures.
A buzzer sounds and a warning message is shown on the multi-infor-
mation display. After taking the specified steps to correct the sus-
pected problem, check that the warning light turns off.
Warning messageDetailsCorrection procedure
Indicates that one or
more of the side
doors is not fully
closed.
The system also indi-
cates which doors are
not fully closed.
A buzzer sounds to
indicate that one or
more of the doors is
not fully closed (with
the vehicle having
reached a speed of 5
km/h [3 mph]).Make sure that all of the
side doors are closed.
Indicates that the
back door is not fully
closed.
A buzzer sounds to
indicate that one or
more of the doors is
not fully closed (with
the vehicle having
reached a speed of 5
km/h [3 mph]).Close the back door.
Page 499 of 616
5
499 5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64550E_EURO5
Once3 times
*1
(Flashing)Indicates that
the driver’s door
has been
opened or
closed with the
shift lever in “P”,
the “ENGINE
START STOP”
switch in any
mode other
than OFF and
the electronic
key outside of
the detection
area.Turn the
“ENGINE
START STOP”
switch OFF or
confirm the
location of the
electronic key.
Continuous
(Displayed alternately)
(Flashing)Indicates that
the driver’s door
has been
opened or
closed and the
“ENGINE
START STOP”
switch in any
mode other
than OFF and
the electronic
key outside of
the detection
area.Turn the
“ENGINE
START STOP”
switch OFF.
After lock the
door.
Once
(Flashing)Indicates that
driving the vehi-
cle when the
electronic key
outside of the
detection area.Confirm the
location of the
electronic key to
inside of the
vehicle.
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure