Page 511 of 616
5
511 5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64550E_EURO5
Replacing a flat tire
Chock the tires.
Vehicles with a steel wheel,
remove the wheel ornament
using the wrench.
To protect the wheel ornament,
place a rag between the wrench
and the wheel ornament, as
shown in the illustration.
Slightly loosen the wheel nuts
(one turn).
Flat tireWheel chock positions
FrontLeft-hand side Behind the rear right-hand side tire
Right-hand side Behind the rear left-hand side tire
RearLeft-hand side In front of the front right-hand side tire
Right-hand side In front of the front left-hand side tire
Page 512 of 616
512 5-2. Steps to take in an emergency
VERSO_WE_OM64550E_EURO5Turn the tire jack portion “A” by
hand until the notch of the jack is
in contact with the jack point.
Raise the vehicle until the tire is
slightly raised off the ground.
Remove all the wheel nuts and
the tire.
When resting the tire on the
ground, place the tire so that the
wheel design faces up to avoid
scratching the wheel surface.
Page 544 of 616

544
5-2. Steps to take in an emergency
VERSO_WE_OM64550E_EURO5
If the engine will not start
If the engine still does not start after following the correct starting
procedure (P. 196, 200) or releasing the steering lock (P. 198,
203), confirm the following points.
The engine will not start even if you are carrying the correct
key
One of the following may be the cause of the problem.
There may not be sufficient fuel in the vehicle’s tank.
Gasoline engine: Refuel the vehicle.
Diesel engine: (P. 560)
The engine may be flooded. (gasoline engine)
Try to restart the engine once more following correct starting
procedures. (P. 196, 200)
There may be a malfunction in the engine immobilizer system.
(P. 123)
The starter motor turns over slowly, the personal/interior
lights and headlights are dim, or the horn does not sound or
sounds at a low volume
One of the following may be the cause of the problem.
The battery may be discharged. (P. 553)
The battery terminal connections may be loose or corroded.
The starter motor does not turn over (vehicles with smart
entry & start system)
The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse. How-
ever, an interim measure is available to start the engine.
(P. 545)
Page 545 of 616

5
545 5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64550E_EURO5
Emergency start function (vehicles with smart entry & start system)
When the engine does not start, the following steps can be used as
an interim measure to start the engine if the “ENGINE START STOP”
switch is functioning normally.
Vehicles with a Multidrive or an automatic transmission
Set the parking brake.
Put the shift lever in “P”.
Set the “ENGINE START STOP” switch to ACCESSORY
mode.
Press and hold the “ENGINE START STOP” switch about 15
seconds while depressing the brake pedal firmly.
The starter motor does not turn over, the personal/interior
lights and headlights do not turn on, or the horn does not
sound
One of the following may be the cause of the problem.
One or both of the battery terminals may be disconnected.
The battery may be discharged. (P. 553)
There may be a malfunction in the steering lock system. (vehi-
cles with smart entry & start system)
Contact any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional, if the problem cannot be
repaired, or if repair procedures are unknown.
Page 553 of 616

5
553
5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64550E_EURO5
If the vehicle batter y is discharged
The following procedures may be used to start the engine if the vehi-
cle’s battery is discharged.
You can call any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
If you have a set of jumper (or booster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your Toyota following
the steps below.
Connecting the jumper cables.
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration.
Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at that level for approximately 5
minutes to recharge the battery of your vehicle.
Vehicles with smart entry & start system: Open and close
any of the doors with the “ENGINE START STOP” switch
OFF.
Page 554 of 616

554 5-2. Steps to take in an emergency
VERSO_WE_OM64550E_EURO5
Starting the engine when the battery is discharged (vehicles with a
Multidrive or an automatic transmission)
The engine cannot be started by push-starting.
Avoiding a discharged battery
Turn off the headlights and the audio system while the engine is turned
off.
Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic, etc.
Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
When the battery is removed or discharged (vehicles with alarm)
Make sure that the key is not inside the vehicle when recharging or replacing
the battery. The key may be locked in the vehicle if the alarm is activated.
(P. 138)
Vehicles without smart entry & start system: Maintain the
engine speed of the second vehicle and turn the engine
switch to the “ON” position, then start the vehicle’s engine.
Vehicles with smart entry & start system: Maintain the
engine speed of the second vehicle and turn the “ENGINE
START STOP” switch to IGNITION ON mode, then start the
vehicle’s engine.
Once the vehicle’s engine has started, remove the jumper
cables in the exact reverse order in which they were con-
nected.
Once the engine starts, have the vehicle checked at any autho-
rized Toyota dealer or repairer, or another duly qualified and
equipped professional, as soon as possible.
Page 555 of 616

5
555 5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64550E_EURO5
CAUTION
Avoiding battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the battery.
Make sure the jumper cable is connected to the correct terminal and that it
is not unintentionally in contact with any part other than the intended termi-
nal.
Do not allow the jumper cables to come into contact with the “+” and “-” ter-
minals.
Do not allow open flame or use matches, cigarette lighters or smoke near
the battery.
Battery precautions
The battery contains poisonous and corrosive acidic electrolyte, while
related parts contain lead and lead compounds. Observe the following pre-
cautions when handling the battery.
When working with the battery, always wear safety glasses and take care
not to allow any battery fluids (acid) to come into contact with skin, clothing
or the vehicle body.
Do not lean over the battery.
In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
Always wash your hands after handling the battery support, terminals, and
other battery-related parts.
Do not allow children near the battery.
Page 557 of 616
5
557
5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64550E_EURO5
If your vehicle overheats
Correction procedures
Stop the vehicle in a safe place and turn off the air condition-
ing system, and then stop the engine.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the engine has cooled down sufficiently, inspect the
hoses and radiator core (radiator) for any leaks.
Gasoline engine
Radiator
Cooling fan
If a large amount of coolant leaks,
immediately contact any autho-
rized Toyota dealer or repairer, or
another duly qualified and
equipped professional.
The following may indicate that your vehicle is overheating.
The high engine coolant temperature warning light (P. 488)
comes on or flashes, or a loss of engine power is experienced.
(For example, the vehicle speed does not increase.)
Steam comes out from under the hood.