604What to do if... (Troubleshooting)
RAV4_OM_OM42809U_(U)
What to do if... (Troubleshooting)
●If you lose your keys or me chanical keys, new genuine keys
or mechanical keys can be m ade by your Toyota dealer.
( P. 97)
● Vehicles with a smart key system
If you lose your electronic ke ys, the risk of vehicle theft
increases significantly. Contact your Toyota dealer immedi-
ately. ( P. 9 8 )
● Is the key battery weak or depleted? ( P. 462)
● Vehicles with a smart key system
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off.
( P. 201)
● Vehicles with a smart key system
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the elec-
tronic key on your person.
● The function may not operate properly due to the condition
of the radio wave. ( P. 107)
If you have a problem, check th e following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
605What to do if... (Troubleshooting)
RAV4_OM_OM42809U_(U)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle
when the lock is set. Open the rear door from outside and
then unlock the child-protector lock. ( P. 122)
● Is the shift lever in P? ( P. 197)
● Is the battery discharged? ( P. 542)
● Did you press the engine switch while firmly depressing the
brake pedal? ( P. 200)
● Is the shift lever in P? ( P. 200)
● Is the electronic key anywhere detectable inside the vehi-
cle? ( P. 103)
● Is the steering wheel unlocked? ( P. 204)
● Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way.
( P. 540)
● Is the battery discharged? ( P. 542)
The rear door cannot be opened
If you think something is wrong
The engine does not start
(vehicles without a smart key system)
The engine does not start
(vehicles with a smart key system)
611Alphabetical index
RAV4_OM_OM42809U_(U)
Child safety ................................ 58Airbag precautions .................. 41
Back door precautions .......... 130
Battery precautions ....... 438, 545
Child restraint system ............. 59
How your child should
wear the seat belt ................. 34
Installing child restraints ......... 63
Moon roof precautions .......... 162
Power window lock switch .... 156
Power window
precautions ......................... 158
Rear door child-protectors .... 122
Removed key battery precautions ......................... 464
Seat belt extender precautions ........................... 37
Seat belt precautions .............. 35
Seat heater precautions........ 399
Child-protectors....................... 122
Cleaning ........................... 404, 408
Aluminum wheels.................. 406
Exterior ................................. 404
Interior................................... 408
Seat belts .............................. 409
Clock ......................................... 396
Coat hooks ............................... 401
Condenser ................................ 436
Console box ............................. 382
Cooling system Engine overheating ............... 546
Cruise control .......................... 241
Cup holders.............................. 383
Curtain shield airbags ............... 38
Customizable features ............ 579 Daytime running light
system.................................... 219
Defogger Outside rear view mirrors ..... 305
Rear window ......................... 305
Windshield ............................ 290
Differential................................ 558
Dimension ................................ 552
Dinghy towing.......................... 196
Display LDA (Lane Departure
Alert)................................... 245
Multi-information display ......... 89
Trip information....................... 90
Display Audio system
*Do-it-yourself maintenance .... 420
Doors Automatic door locking and unlocking system......... 123
Back door ............................. 125
Door glasses......................... 156
Door lock ...................... 120, 125
Open door warning buzzer ... 104
Open door warning light ....... 507
Outside rear view mirrors ..... 154
Rear door child-protectors .... 122
Side doors ............................ 120
Driver’s seat position memory .................................. 143
Driving ...................................... 164
Break-in tips.......................... 166
Correct posture ....................... 28
Driving mode select switch ................................. 209
Procedures ........................... 164
Winter drive tips .................... 276
Dynamic Torque Control AWD system .......................... 261
D
*: For vehicles with a Display Audio system, refer to
“Display Audio System Owner’s Manual”.
612Alphabetical index
RAV4_OM_OM42809U_(U)
Eco drive mode ........................ 209
Eco Driving Indicator .............. 167
EDR (Event data recorder) ........ 11
Electric Power Steering (EPS)....................................... 261
Function ................................ 261
Warning light ......................... 505
Electronic key ............................ 96
Battery-saving function ......... 106
If the electronic key does not operate properly ........... 539
Replacing the battery ............ 462
Emergency, in case of If the electronic key does
not operate properly ........... 539
If the engine will not start ...... 536
If the shift lever cannot be shifted from P ..................... 538
If the vehicle has discharged battery .............. 542
If the warning buzzer sounds ................................ 503
If the warning light
turns on .............................. 503
If you have a flat tire ............. 519
If you lose your keys ............... 97
If you think something is wrong.................................. 501
If your vehicle becomes stuck ................................... 549
If your vehicle needs to be towed .................................. 495
If your vehicle overheats ....... 546
Emergency flashers ................ 492 Engine
“ACC” position ...................... 197
Accessory mode ................... 201
Compartment ........................ 429
Engine switch ............... 197, 200
Hood ..................................... 425
How to start the engine ........................ 197, 200
Identification number ............ 554
If the engine will not start ...... 536
Ignition switch (engine switch) ........... 197, 200
Overheating .......................... 546
Engine coolant......................... 434
Capacity................................ 557
Checking............................... 434
Preparing and checking before winter ...................... 276
Engine immobilizer system ...... 77
Engine oil ................................. 430 Capacity................................ 555
Checking............................... 430
Preparing and checking before winter ...................... 276
Engine oil maintenance data......................................... 413
Engine switch
(ignition switch) ............ 197, 200
Engine switch light (ignition switch light) ............ 377
EPS (Electronic Power Steering) ................................ 261Function ................................ 261
Warning light......................... 505
Event data recorder (EDR)........ 11
E
614Alphabetical index
RAV4_OM_OM42809U_(U)
High mounted stoplightReplacing .............................. 489
Hood ......................................... 425
Hooks Cargo hooks ......................... 385
Coat hooks............................ 401
Grocery bag hooks ............... 385
Retaining hooks
(floor mat) ............................. 26
Horn .......................................... 216
I/M test ...................................... 419
Identification ............................ 553 Engine................................... 554
Vehicle .................................. 553
Ignition switch
(engine switch) .............. 197, 200
Ignition switch light (engine switch light) ............. 377
Illuminated entry system ........ 379
Immobilizer system ................... 77
Indicators ................................... 82
Initialization Maintenance ......................... 413
Moon roof.............................. 161
Power back door ................... 129
Tire pressure warning system ......... ....................... 445
Inside rear view mirror ............ 151
Instrument panel light
control ...................................... 88
Interior lights............................ 377
Switch ................................... 378
Wattage ................................ 562
Intuitive parking assist............ 253 Jack
Positioning a floor jack.......... 427
Vehicle-equipped
jack ..................................... 520
Jack handle ...................... 520, 525
Jam protection function
Moon roof ............................. 160
Power back door opener and closer........................... 129
Power windows..................... 157
Keyless entry ..................... 99, 113 Smart key system ................... 99
Wireless remote control ........ 113
Keys ............................................ 96 Battery-saving function ......... 106
Electronic key ......................... 96
Engine switch ............... 197, 200
If the electronic key does
not operate properly ........... 539
If you lose your keys ............... 97
Key number plate ................... 96
Keyless entry .................. 99, 113
Keys........................................ 96
Replacing the battery............ 462
Warning buzzer .................... 104
Wireless remote control key...................................... 113
I
J
K
617Alphabetical index
RAV4_OM_OM42809U_(U)
Refueling .................................. 237Capacity ................................ 554
Fuel types ..................... 237, 554
Opening the fuel tank cap ..... 239
Replacing
Electronic key battery ........... 462
Fuses .................................... 465
Light bulbs ............................ 476
Tires ...................................... 519
Wireless remote control battery ................................ 462
Reporting safety defects for U.S. owners ...................... 590
Reset the maintenance
data ......................................... 413
Seat belts.................................... 30 Adjusting the seat belt ............ 33
Automatic Locking Retractor............................... 34
Child restra int system
installation ............................ 63
Cleaning and maintaining the seat belt ........................ 409
Emergency Locking Retractor............................... 34
How to wear your seat belt ..... 30
How your child should wear the seat belt ................. 34
Pregnant women, proper seat belt use ......................... 35
Reminder light and buzzer .... 507
Seat belt extender................... 34
Seat belt instructions for Canadian owners ............... 591
Seat belt pretensioners ........... 33
SRS warning light ................. 504
Seat heaters ............................. 398
Seat position memory ............. 143
Seating capacity ...................... 180 Seats ................................. 137, 139
Adjustment.................... 137, 139
Adjustment
precautions................. 138, 141
Child seats/child restraint
system installation ................ 63
Cleaning ............................... 408
Driving position memory ....... 143
Folding down the rear seatbacks ........................... 140
Head restraint ....................... 147
Properly sitting in the seat ...... 28
Seat heaters ......................... 398
Seat position memory ........... 143
Sensor Automatic headlight system .......... ...................... 219
Inside rear view mirror .......... 153
Intuitive parking assist .......... 253
LDA (Lane Departure Alert)................................... 245
Service reminder indicators ..... 82
Shift lever Automatic transmission ........ 207
If the shift lever cannot be shifted from P ..................... 538
Shift lock system ..................... 538
Shopping bag hooks ............... 385
Side airbags ............................... 38
Side marker lights ................... 217
Light switch ........................... 217
Replacing light bulbs .... 483, 486
Wattage ................................ 562
S
*: For vehicles with a Display Audio system, refer to
“Display Audio System Owner’s Manual”.
621Alphabetical index
RAV4_OM_OM42809U_(U)
Winter driving tips ................... 276
Wireless remote control key .......................................... 113Locking/Unlocking................. 113
Replacing the battery ............ 462
WMA disc ................................. 320
XM
® Satellite Radio*
X
*: For vehicles with a Display Audio system, refer to
“Display Audio System Owner’s Manual”.