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TABLE OF CONTENTSIndex
4
3-4. Other interior featuresSun visors .......................... 304
Vanity mirrors ..................... 305
Power outlets ..................... 306
Seat heaters ....................... 310
Armrest............................... 313
Coat hooks ......................... 314
Assist grips ......................... 315
Floor mat ............................ 316
Luggage compartment features ............................ 317
Garage door opener ........... 320
Safety Connect................... 326
4-1. Maintenance and care Cleaning and protecting the vehicle exterior ........... 334
Cleaning and protecting the vehicle interior ............ 337
4-2. Maintenance Maintenance requirements .................... 340
General maintenance ......... 342 4-3. Do-it-yourself maintenance
Do-it-yourself service precautions ....................... 346
Hood ................................... 349
Positioning a floor jack........ 351
Motor compartment ............ 355
Tires.................................... 366
Tire inflation pressure ......... 374
Wheels................................ 378
Air conditioning filter ........... 381
Electronic key battery ......... 383
Checking and replacing fuses ................................. 385
Headlight aim...................... 398
Light bulbs .......................... 400
5-1. Essential information Emergency flashers ............ 412
If your vehicle needs to be towed ........................... 413
If you think something is wrong ............................ 416
4Maintenance and care
5When trouble arises
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3
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5
6
7
5
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds... .......................... 417
If a warning message is displayed........................... 427
If you have a flat tire............ 447
If the EV (Electric Vehicle) system will not start .......... 465
If you lose your keys ........... 467
If the electronic key does not operate properly.......... 468
If the vehicle 12-volt battery is discharged......... 470
If your vehicle overheats ..... 475
If the vehicle becomes stuck ................................. 477
If your vehicle has to be stopped in an
emergency ........................ 479
6-1. Specifications Maintenance data (fluid capacity, etc.) ........... 482
Tire information ................... 489
6-2. Customization Customizable features ........ 500
6-3. Initialization Items to initialize ................. 503 Reporting safety defects
for U.S. owners ................ 506
Abbreviation list ........................ 508
Alphabetical index .................... 509
What to do if... .......................... 518
6Vehicle specifications
7For owners
Index
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Vehicle data recordings
Your Toyota is equipped with several sophisticated computers that will record
certain data, such as:
• Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
• Traction battery status
The recorded data varies according to the vehicle grade level and options
with which it is equipped. Furthermore, these computers do not record con-
versations, sounds or pictures.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a govern- ment agency
• For use by Toyota in a law suit
• For research purposes where the data is not tied to a specific vehicle or vehicle owner
● Usage of data collected through Safety Connect
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.
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●Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehicle) is obtained
• In response to an official request by the police, a court of law or a govern-
ment agency
• For use by Toyota in a law suit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing information about the specific vehicle or vehicle owner
Scrapping of your Toyota
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota
dealer before you scrap your vehicle. Additionally, the lithium-ion battery
(traction battery) may cause an accident such as a fire if it is not removed
prior to scrapping. The lithium-ion batte ry can be disposed of at your Toyota
dealer.
Perchlorate Material
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
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CAUTION
■General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that dis-
tracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition, heat
build-up or extremely cold temperatures inside the vehicle can be fatal to
children.
■ Traction battery
Never resell, hand over or modify the traction battery. To prevent accidents,
traction batteries that have been removed from a disposed vehicle are col-
lected through Toyota dealers. Do not dispose of the battery yourself.
Unless the battery is properly collected, the following may occur, resulting in
death or serious injury:
●The traction battery may be illegally disposed of or dumped, and someone
may touch a high voltage part, resulting in an electric shock.
● The traction battery is intended to be used exclusively with your EV. If the
traction battery is used outside of your vehicle or modified in any way, acci-
dents such as electric shock, heat generation, smoke generation, an
explosion and electrolyte leakage may occur.
If the traction battery is resold or handed over to a third party, the possibility
of an accident is extremely high bec ause the person receiving the traction
battery may not be aware of these dangers.
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CAUTION
■Disposal of the traction battery
If your vehicle is disposed of without the traction battery having been
removed, there is a danger of serious electric shock if high voltage parts,
cables and their connectors are touched. In the event that your vehicle must
be disposed of, the traction battery must be disposed of by your Toyota
dealer or a qualified service shop. If the traction battery is not disposed of
properly, it may cause electric shock that can result in death or serious injury.
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1-1. EV system
Characteristics of the EV (Electric Vehicle) system
The RAV4 EV is considerably different from a conventional vehicle.
Instead of using gasoline, the vehicle is driven using electricity in
the rechargeable traction battery to power the electric motor. This
technology is clean and has a low impact on the environment by not
emitting exhaust such as CO
2 or NOx during operation.
The illustration is an example fo r explanation purposes only and
may vary from the actual vehicle.
Electric motor (traction motor)
Traction battery
Provides electricity to the electric motor and air conditioning system.
12-volt battery
Provides electricity to various vehicle functions such as the audio sys-
tem, wipers, headlights and so forth.
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1-1. EV system
1
Before driving
Vehicle Proximity Notification System
A sound is produced while driving to warn pedestrians, people riding
bicycles or other people and vehi cles in the surrounding area that
the vehicle is approaching. The pitc h of the sound adjusts according
to vehicle speed. When vehicle speed is approximately 16 mph (25
km/h) or more, the warning system turns off.
■ Charging
The RAV4 EV is driven using electricity, received from an exter-
nal power source, that is stored in the traction battery. Not only
public charging stations, but also household electrical recepta-
cles can be used for charging. Procedures are different from
refueling a conventional vehicle. Therefore, make sure to read
the following thoroughly.
● Charging equipment ( P. 4 6 )
● Power sources that can be used ( P. 5 0 )
● How to charge your vehicle and set the pre-climate schedule
( P. 5 3 )
● When normal charging cannot be carried out ( P. 8 8 )
● Inspecting the charging cable ( P. 92)
■ When braking (regenerative braking)
The electric motor (traction moto r) charges the traction battery.
The driving range can be extended by actively using this regen-
erative braking to store electr icity in the traction battery.