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3-5. Other interior features
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Interior features
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After fil-
ing a police report, call the Safety Connect response center at 1-
800-25-TOYOTA (1-800-255-3987) and follow the prompts for
Safety Connect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button
to reach the Safety Connect response center. The answering
agent will determine your vehicle’s location, assess the emer-
gency, and dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Roadside Assistance services and their limitations, please see the
Safety Connect Terms and Conditions, which are available at
To y o t a . c o m .
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Maintenance and care
4-3. Do-it-yourself maintenance
Do-it-yourself ser vice precautions
If you perform maintenance by yourself, be sure to follow the correct
procedure as given in these sections.
ItemsParts and tools
12-volt battery condition
(→P. 4 7 1 )
•Grease
•Conventional wrench
(for terminal clamp bolts)
Brake fluid level (→P. 4 6 7 )
•FMVSS No.116 DOT 3 or SAE
J1703 brake fluid
•Rag or paper towel
•Funnel (used only for adding
brake fluid)
Engine/power control unit coolant
level (→P. 4 6 4 )
•“Toyota Super Long Life Coolant”
or a similar high quality ethylene
glycol-based non-silicate, non-
amine, non-nitrite and non-borate
coolant with long-life hybrid
organic acid technology
For the U.S.A.:
“Toyota Super Long Life Cool-
ant” is pre-mixed with 50% cool-
ant and 50% deionized water.
For Canada:
“Toyota Super Long Life Cool-
ant” is pre-mixed with 55% cool-
ant and 45% deionized water.
•Funnel (used only for adding cool-
ant)
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4-3. Do-it-yourself maintenance
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ItemsParts and tools
Engine oil level (→P. 4 6 0 )
•“Toyota Genuine Motor Oil” or
equivalent
•Rag or paper towel
•Funnel (used only for adding
engine oil)
Fuses (→P. 4 9 5 )•Fuse with same amperage rating
as original
Light bulbs (→P. 5 0 7 )
•Bulb with same number and watt-
age rating as original
• Phillips-head screwdriver
•Flathead screwdriver
•Wrench
Radiator and condenser
(→P. 4 6 6 )⎯
Tire inflation pressure (→P. 4 8 6 )•Tire pressure gauge
•Compressed air source
Washer fluid (→P. 4 6 9 )
•Water or washer fluid containing
antifreeze (for winter use)
•Funnel (used only for adding
water or washer fluid)
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4-3. Do-it-yourself maintenance
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Maintenance and care
■Storing the jack and tools
St ore the jack and tools in a reverse way a s taking out the
jack.
After storing the jack, make sure it is securely held by the tight-
ening strap.
Reinstall the lid.
Insert the tab on far side of the
lid first, then insert the tab on
the near side.
STEP 1
STEP 2
■When using a towing eyelet
Remove the towing eyelet after following the procedure on P. 449 to
remove the jack, jack handle and wheel nut wrench.
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4-3. Do-it-yourself maintenance
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Engine oil
With the engine at operating temperature and turned off, check the oil
level on the dipstick.
■Checking the engine oil
Park the vehicle on level ground. After warming up the engine
and turning off the hybrid system, wait more than 5 minutes
for the oil to drain back into the bottom of the engine.
Holding a rag under the end, pull
the dipstick out.
Wipe the dipstick clean.
Flat dipstick: Reinsert the dipstick fully.
Non-flat dipstick: Reinsert the
dipstick fully with its protruding
areas ( in the illustration)
pointing towards the engine.
Holding a rag under the end, pull the dipstick out and check
the oil level.
Wipe the dipstick and reinsert it fully.
STEP 1
STEP 2
STEP 3
STEP 4
STEP 4
STEP 5
STEP 6
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When trouble arises
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5-1. Essential information
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If your vehicle needs to be towed
Before towing
The following may indicate a problem with your hybrid transmission.
Contact your Toyota dealer before towing.
●The hybrid system is operating but the vehicle will not move.
●The vehicle makes an abnormal sound.
If there is a malfunction in the P position control system, the smart
key system or the immobilizer system, or if the 12-volt battery is dis-
charged, the vehicle cannot be towed with the front wheels on the
ground, as the front wheels may be locked. In this case, transport the
vehicle with both front wheels or all four wheels lifted.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commercial towing service, using a lift-type
truck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.
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5-1. Essential information
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Emergency towing
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using a
cable or chain secured to the
emergency towing eyelet(s).
This should only be attempted
on hard surfaced roads for short
distances at under 18 mph
(30 km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
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When trouble arises
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5-1. Essential information
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Installing towing eyelets
Remove the eyelet cover using a
flathead screwdriver.
To p r e v e n t d a m a g e , c o v e r t h e t i p
of the screwdriver with a rag.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
STEP 1
STEP 2
STEP 3