2013 TOYOTA PRIUS PLUG-IN HYBRID phone

www.toyota.com
00 505-1 3WMG-PRIPL
Printed
in U.S .A . 10/ 12
12-TCS - 05842
WARRA nTy &
MAI nTE nAn CE GUIDE
Prius Plug- in
Hybrid
2 0 13
If your name or address has changed
or you purchased your Toyota as a
used vehicle, please complete and
mail the attached card, even if your
warranty coverage has expired. This
will enable Toyota to contact you with
important product or safety updates
concerning your vehicle. If the card
is no longer attached, please call the
Toyota Customer Experience Center
at (800) 33 1-4331.
Check one:

Same owner, name and/or address has changed

New owner, purchased vehicle used


Same owner, additional driver who should receive product/safety updates
Mr.

Mrs.

Ms.

Miss

Dr.
First name M.I.Last name
Company name
Street address or P.O. Box Apt. or suite number
CityStateZip code
–
This information is obtained solely for the use of Toyota Motor Sales, U\
.S.A., Inc.
Toyota occasionally sends special promotional offers to registered owner\
s. Check here if you prefer not to receive these offers.
Vehicle Identification Number (required to process change) Mo.
Day Year
//
Effective date of
this information
Primary phone number– –
Alternate phone number––
E-mail address
EVV
OwnEr InfOrmaTIOn ChangE fOrm
Check here if
address below
is for company

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Gradual Capacity Reduction of
Traction Battery (Lithium-ion
Battery)
Lithium-ion battery capacity (the ability to
hold a charge) gradually reduces with time
and use. This is a natural characteristic of
lithium-ion batteries. The extent at which
capacity is reduced changes drastically
depending on the environment (ambient
temperature, etc.) and usage conditions
such as how the vehicle is driven and how
the lithium-ion battery is charged.
Reduction of lithium-ion battery capacity is
NOT covered under warranty. In order to
lessen the possibility of capacity reduction,
follow the directions listed in the
Owner’s
Manual
under “Capacity Reduction of the
Hybrid Battery (Traction Battery).”
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
Maintenance Expense
Normal maintenance services such as:
•Engine tune-ups
•Replacement of fluids and filters
•Lubrication
•Cleaning and polishing
•Replacement of spark plugs and fuses
•Replacement of worn wiper blades,
brake pads/linings and clutch linings
Vehicles With Altered Odometer
Failure of a vehicle on which the odometer
has been altered so that actual vehicle
mileage cannot be readily determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued a
“salvage” title or similar title under any
state’s law; or has ever been declared a
“total loss” or equivalent by a financial
institution or insurer, such as by payment
for a claim in lieu of repairs because the
cost of repairs exceeded the cash value of
the vehicle. This exclusion does not apply
to the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of transportation,
telephone calls and lodging; the loss of
personal or commercial property; and the
loss of pay or revenue.
Disclaimer of Extra Expenses and
Damages
The performance of necessary repairs
and adjustments is the exclusive
remedy under this warranty or any
implied warranty. Toyota does not
authorize any person to create for it
any other obligation or liability in
connection with this vehicle. Toyota
shall not be liable for incidental or
consequential damages resulting from
breach of this written warranty or any
implied warranty. Any implied warranty
of merchantability or fitness for a
particular purpose is limited to the
duration of this written warranty,
except in states where this limitation is
not allowed.
New Vehicle Limited Warranty
WARRANTY
16Your Warranties in Detail

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OBTAINING WARRANTY
SERVICE
The tires that come as original equipment
on your vehicle are warranted by their
manufacturer and not Toyota. A separate
warranty statement for the tires is in your
glove box.
To obtain service for a tire defect, take the
tire to an authorized dealer of the tire
manufacturer. (Refer to your local phone
directory for dealer locations.) Your Toyota
dealer may also be able to assist you in
obtaining warranty service from the
manufacturer.
For additional warranty information or
service assistance, contact the tire
manufacturer directly.
ORIGINAL EQUIPMENT
TIRE MANUFACTURERS
Bridgestone/Firestone
535 Marriott Drive
Nashville, TN 37214
Bridgestone: (800) 847-3272
Firestone: (800) 356-4644
Dunlop Tires
1144 East Market Street
Akron, OH 44316
(800) 321–2136
Michelin North America
One Park Way South
P.O. Box 19001
Greenville, SC 29602
(800) 847-3435
Toyo Tire (U.S.A.) Corporation
6261 Katella Ave., Suite 2B
Cypress, CA 90630
(800) 442-8696
Yokohama Tire Corporation
601 South Acacia Avenue
Fullerton, CA 92831
(800) 722-9888
Tire Limited Warranty
WARRANTY
Your Warranties in Detail31

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Model
In-service date
Selling dealership
Key number
Body style
Mileage at delivery
Selling dealership phone number
Vehicle Identification Number
Vehicle Identification
MAINTENANCE
60Maintenance Log