Page 5 of 684

1
2
3
4
5
6
7
5
PRIUS PHV_OM_OM47787U_(U)
4-1. Maintenance and careCleaning and protecting the vehicle exterior............ 424
Cleaning and protecting the vehicle interior............. 428
4-2. Maintenance Maintenance requirements ..................... 431
General maintenance.......... 434
Emission inspection and maintenance (I/M)
programs........................... 438
4-3. Do-it-yourself maintenance Do-it-yourself service precautions ....................... 439
Hood ................................... 442
Positioning a floor jack ........ 445
Replacing the tire ................ 448
Engine compartment ........... 459
12-volt battery ..................... 471
Tires .................................... 476
Tire inflation pressure ......... 486
Wheels ................................ 490
Electronic key battery.......... 493
Checking and replacing fuses ................................. 495
Light bulbs........................... 507 5-1. Essential information
Emergency flashers............ 524
If your vehicle needs to be towed................................ 525
If you think something is wrong ............................... 532
5-2. Steps to take in an emergency If a warning light turns on or a warning buzzer
sounds.............................. 533
If a warning message is displayed .......................... 546
If you have a flat tire ........... 566
If the hybrid system will not start .................................. 588
If you lose your keys........... 590
If the electronic key does not operate properly ......... 591
If the 12-volt battery is discharged........................ 594
If your vehicle overheats .... 600
If the vehicle becomes stuck ................................. 605
If your vehicle has to be stopped in an
emergency ....................... 607
4Maintenance and care5When trouble arises
Page 46 of 684

46 1-1. Plug-in hybrid system
PRIUS PHV_OM_OM47787U_(U)
Hybrid warning messageA message is automatically displayed when a malfunction occurs in
the hybrid system or an impr oper operation is attempted.
If a warning message is shown
on the multi-information display,
read the message and follow the
instructions. ( P. 546)
■If a warning light comes on, a warn ing message is displayed or the 12-
volt battery is disconnected
The hybrid system may not start. In that case, try to start the system again. If
the “READY” indicator does not come on, contact your Toyota dealer.
■ Running out of fuel
When the vehicle has run out of fuel and the hybrid system cannot be
started, refuel the vehicle with at least enough gasoline to make the low fuel
level warning light ( P. 537) go off. If there is only a small amount of fuel,
the hybrid system may not be able to start. (The minimum amount of fuel to
add to make the low fuel level warning light go out is about 1.9 gal. [7.1 L,
1.6 Imp.gal.], when the vehicle is on a level surface. This value may vary
when the vehicle is on a slope.)
Page 90 of 684

90 1-2. Charging
PRIUS PHV_OM_OM47787U_(U)
■Charging messages
The first time the “POWER”
switch is turned to ON mode
after charging is completed, a
message detailing the results of
the charging will be displayed.
Also, if an operation which can-
not be carried out is attempted
during charging, a warning mes-
sage will be displayed.
( P. 562)
Comply with the instructions in
the message and carry out any
necessary operations.
The message may not be dis-
played if the Remote Air Condi-
tioning System ( P. 371) has
been used.
■ Amount of time until charging is complete
Charging fully from an EV driving range of 0 mile (0 km) ( P. 58) will take
approximately 2.5 hours (AC120 V).
The amount of time until charging is complete will change in accordance with
the amount of charge remaining in the hybrid battery (traction battery), the
outside temperature, etc.
■ During charging
● The surface of the CCID (Charging Circuit Interrupting Device) may
become hot, but this does not indicate a malfunction.
● Depending on radio wave conditions, interference may be heard on the
radio.
Page 101 of 684
101
1-2. Charging
1
Before driving
PRIUS PHV_OM_OM47787U_(U)
If a warning message is displayed after charging
If a warning message is dis-
played when the “POWER”
switch is turned to ON mode
after charging, comply with the
contents of the message and
take any necessary actions.
( P. 562)
SituationReasonCorrection procedure
The charging indicator
flashes for 10 seconds An error has probably
occurred in the charg-
ing system. Turn the “POWER”
switch to ON mode and
comply with the warn-
ing message shown on
the multi-information
display.
(P. 562)
Page 114 of 684

114 1-4. Opening, closing and locking the doors
PRIUS PHV_OM_OM47787U_(U)
■Alarms and warning lights
A combination of exterior and interior alarms as well as warning lights are
used to prevent theft of the vehicle and accidents resulting from erroneous
operation. Take appropriate measures in response to any warning message
shown on the multi-information display. ( P. 556)
The following table describes circumstances and correction procedures
when only alarms are sounded.
AlarmSituationCorrection procedure
Interior alarm
pings once and
exterior alarm
sounds once for
5 seconds
*1
An attempt was made to
lock the doors using the
entry function while the
electronic key was still
inside the passenger com-
partment Retrieve the elec-
tronic key from the
passenger compart-
ment and lock the
doors again
An attempt was made to
exit the vehicle and lock
the doors without first turn-
ing the “POWER” switch
off Turn the “POWER”
switch off and lock the
doors again
Exterior alarm
sounds once for
5 seconds An attempt was made to
lock the vehicle while a
door is open Close all of the doors
and lock the doors
again
Page 129 of 684

129
1-4. Opening, closing and locking the doors
1
Before driving
PRIUS PHV_OM_OM47787U_(U)
■
Alarms and warning indicators
A combination of exterior and interior alarms are used to prevent theft of the
vehicle and unforeseeable accidents resulting from erroneous operation.
Take appropriate measures in response to any warning message shown on
the multi-information display. ( P. 556)
The following table describes circumstances and correction procedures
when only alarms are sounded.
AlarmSituationCorrection procedure
Exterior alarm
sounds once for
5 seconds An attempt was made to
lock the vehicle while a
door is open Close all of the doors
and lock the doors
again
Interior alarm
pings continu-
ously
*1
The “POWER” switch was
turned to ACCESSORY
mode while the driver’s
door was open (or the
driver’s door was opened
while the “POWER” switch
was in ACCESSORY
mode) Turn the “POWER”
switch off and close
the driver’s door
Interior alarm
sounds continu-
ously
*1
When the “POWER”
switch is in ON mode or
ACCESSORY mode, an
attempt was made to open
the door and exit the vehi-
cle, and the shift position
was not in P Shift the shift position
to P and turn the
“POWER” switch off
Interior and exte-
rior alarms sound
continuously
*1
When the “POWER”
switch is in ON mode or
ACCESSORY mode, the
driver’s door was closed
after the key was carried
outside the vehicle, and
the shift position not in P Shift the shift position
to P, turn the
“POWER” switch off
and close the driver’s
door again
Page 253 of 684

253
2-1. Driving procedures
PRIUS PHV_OM_OM47787U_(U)
2
When driving
NOTICE
■
Hybrid battery (tract ion battery) charge
If the shift position is in N, the hybrid battery (traction battery) will not be
charged. To help prevent the battery from discharging, avoid leaving the N
position selected for an extended period of time.
■ Situations where P position contro l system malfunctions are possible
If any of the following situations occurs, P position control system malfunc-
tions are possible.
Immediately stop the vehicle in a safe place on level ground, apply the park-
ing brake, and then contact your Toyota dealer.
● When the “P LOCK MALFUNCTION ” warning message appears on the
multi-information display. ( P. 548)
● When the shift position indicator remains off.
■ Notes regarding shift lever an d P position switch operation
Avoid repeatedly operating the shift lever and P position switch in quick suc-
cession.
The system protection function may activate and it will temporarily not be
possible to shift the shift position other than P. If this happens, please wait
for a while before attempting to change the shift position again.
Page 266 of 684
266
2-2. Instrument cluster
PRIUS PHV_OM_OM47787U_(U)
Multi-information display
The multi-information display presents the driver with a variety of
driving-related data, including the clock.
● Energy monitor ( P. 5 2 )
● Hybrid System Indicator ( P. 268)
● EV driving ratio indicator ( P. 271)
● 5-minute/1-minute fu el consumption (P. 6 1 )
● Monthly fuel consumption record ( P. 6 4 )
● Odometer/trip meter/distance to empty ( P. 273)
● Clock ( P. 275)
● Calendar ( P. 275)
● Dynamic radar cruise control display (if equipped) ( P. 312)
● Warning messages ( P. 546)