Page 525 of 684
5
When trouble arises
525
5-1. Essential information
PRIUS PHV_OM_OM47787U_(U)
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your hybrid transmission.
Contact your Toyota dealer before towing.
● The hybrid system is operating but the vehicle will not move.
● The vehicle makes an abnormal sound.
If there is a malfunction in the P position control system, the smart
key system or the immobilizer system , or if the 12-volt battery is dis-
charged, the vehicle cannot be tow ed with the front wheels on the
ground, as the front wheels may be locked. In this case, transport the
vehicle with both front wheels or all four wheels lifted.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
Page 531 of 684
5
When trouble arises
531
5-1. Essential information
PRIUS PHV_OM_OM47787U_(U)
NOTICE
■
To prevent damaging the vehicle
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent causing serious damage to the hybrid transmission when
towing using a wheel-lift type truck
Never tow this vehicle from the rear with the front wheels on the ground.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent causing serious damage to the hybrid transmission in
emergency towing
Never tow a vehicle from the rear with four wheels on the ground. This may
cause serious damage to the hybrid transmission.
Page 553 of 684
5
When trouble arises
553
5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47787U_(U)
Warning messageDetailsCorrection
procedure
(Flashes) The hybrid battery (traction
battery) is low.
A buzzer also sounds. When stopping the
vehicle for a long
period of time, shift
the shift position to
P. The hybrid bat-
tery (traction bat-
tery) cannot be
charged with the
shift position in N.
(Flashes) The hybrid battery (traction
battery) power has dropped
because a long period of time
has elapsed after shifting the
shift position to N.
A buzzer also sounds. Restart the hybrid
system when start-
ing the vehicle.
(Flashes) The transmission is out of P
when attempting to start the
hybrid system.
Shift the shift posi-
tion to P before
pressing the
“POWER” switch.
(Flashes) The driver’s door is opened
when the shift position is in N,
D or B with the hybrid system
on.
Shift the shift posi-
tion to P.
Page 606 of 684
606 5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47787U_(U)
NOTICE
■To avoid damage to the hybrid transmission and other components
● Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
Page 618 of 684
618 6-1. Specifications
PRIUS PHV_OM_OM47787U_(U)
Electrical system
*1: Voltage is checked 30 seconds after the hybrid system and all lights areturned off.
Transmission
*2: The fluid capacity is the quantity of reference.If replacement is necessary, contact your Toyota dealer.
12-volt battery
Open voltage
*1 at
68 F (20 C):
Fully charged12.5 V or over
Half charged 11.0 12.5 V
Discharged Under 11.0 V
Charging rates 5 A max.
Fluid capacity*23.6 qt. (3.4 L, 3.0 Imp.qt.)
Fluid type Toyota Genuine ATF WS
NOTICE
■Transmission fluid type
Using transmission fluid other than “Toyota Genuine ATF WS” may cause
deterioration in shift quality, locking up of your transmission accompanied by
vibration, and ultimately damage the transmission of your vehicle.
Page 631 of 684

631
6-1. Specifications
6
Vehicle specifications
PRIUS PHV_OM_OM47787U_(U)
Glossary of tire terminology
Tire related termMeaning
Cold tire inflation pres-
sure Tire pressure when the vehicle has been
parked for three hours or more, or has not
been driven more than 1 mile or 1.5 km under
that condition
Maximum inflation
pressure The maximum cold inflated
pressure to which a
tire may be inflated, s hown on the sidewall of
the tire
Recommended infla-
tion pressure Cold tire inflation pressure recommended by a
manufacturer
Accessory weight The combined weight (in excess of those stan-
dard items which may be replaced) of auto-
matic transmission, power steering, power
brakes, power windows, power seats, radio
and heater, to the extent that these items are
available as factory-installed equipment
(whether installed or not)
Curb weight The weight of a motor vehicle with standard
equipment, including the maximum capacity of
fuel, oil and coolant, and if so equipped, air
conditioning and additional weight optional
engine
Maximum loaded vehi-
cle weight The sum of:
(a) Curb weight
(b) Accessory weight
(c) Vehicle capacity weight
(d) Production options weight
Page 676 of 684

676 Alphabetical index
PRIUS PHV_OM_OM47787U_(U)
Safety Connect .........................415
Seat belt reminder light ...........537
Seat beltsAdjusting the seat belt ...........157
Automatic Locking Retractor (ALR) .................................. 158
Child restraint system installation ...........................209
Cleaning and maintaining
the seat belt ........................429
Emergency Locking Retractor (ELR) .................................158
How to wear your seat belt ..............................156
How your child should wear
the seat belt ........................159
Pre-collision seat belts .......... 335
Pregnant women, proper seat belt use ............161
Reminder light ....................... 537
Seat belt extenders ............... 159
Seat belt instructions for Canadian owners...........651
Seat belt pretensioners .........157
Seat heaters..............................397
Seating capacity....................... 348
Seats Adjustment ................... 146, 149
Adjustment
precautions .................148, 151
Child seats/child restraint
system installation ..............209
Cleaning ................................428
Folding down the seatbacks............. ............... 150
Head restraint........................152
Properly sitting in the seat ..... 182
Seat heaters .......................... 397 Service reminder
indicators .............................. 262
Shift lever
Transmission......................... 245
Side airbags ............................. 184
Side marker lights Replacing light bulbs ............. 507
Switch ................................... 292
Wattage................................. 620
Side mirrors Adjusting and folding............. 169
Smart key system
Antenna location ........... 111, 127
Entry functions ...................... 108
Starting the hybrid system .... 238
SOS button ............................... 415
Spark plug ................................ 617
Specifications .......................... 610
Speedometer ............................ 257
Steering wheel Adjustment ............................ 165
Audio switches
*
Storage feature ........................ 385
StuckIf your vehicle becomes
stuck ................................... 605
Sun visors ................................ 392
S
Page 678 of 684

678 Alphabetical index
PRIUS PHV_OM_OM47787U_(U)
Tonneau cover .........................404
Tools ......................................... 448
Total load capacity...................348
Touch tracer display ................258
TowingDinghy towing........................355
Emergency towing.................526
Trailer towing.........................354
TRAC ......................................... 328
Traction control........................328
Trailer towing ...........................354
Transmission
Hybrid transmission............... 245
P position switch ...................248
Trip information ....................... 274
Trip meter .................................257
Turn signal lights Replacing light bulbs ............. 507
Switch.................................... 254
Wattage .................................620
USB port
*.................................381
Vanity lights Vanity lights ...........................393
Wattage .................................620
Vanity mirrors...........................393
Vehicle data recordings ............ 24
Vehicle identification number ...................................611
Vehicle proximity notification system ...................................... 38
Vehicle stability control...........328
VSC............................................ 328 Warning buzzers
Brake system ........................ 533
Open door ............................ 537
Seat belt reminder................. 537
Warning lights Anti-lock brake system
(ABS) .................................. 535
Automatic headlight leveling system ................................ 536
Brake system ................ 533, 536
Charging system .... ............... 534
Cruise control ........................ 536
Electric power steering
system ................................ 535
High coolant temperature...... 534
Hybrid system ....................... 535
Low fuel level ........................ 537
Low tire pressure .................. 538
Malfunction indicator lamp .... 535
Open door ............................. 537
Pre-collision system .............. 536
Radar cruise control. ............. 536
Seat belt warning light........... 537
Slip indicator ......................... 536
SRS airbags .......................... 535
Tire pressure warning light.... 538U
V
W