2013 TOYOTA PRIUS PLUG-IN HYBRID troubleshooting

190
PRIUS_Navi_OM47805U_(U)
12.08.07 17:59
1. QUICK REFERENCE .................. 192
2. SOME BASICS ............................ 194
VOICE COMMAND SYSTEM .............. 195
AUDIO SPLIT SCREEN DISPLAY ....... 195
TURNING THE SYSTEM ON AND OFF..................................... 195
SWITCHING BETWEEN FUNCTIONS ...................................... 196
DSP CONTROL ................................... 197
TONE AND BALANCE ......................... 197
SELECTING SCREEN SIZE ................ 198
DVD PLAYER....................................... 199
AUX PORT ........................................... 199
USB PORT ........................................... 200
3. RADIO OPERATION ... ................ 201
LISTENING TO THE RADIO ................ 201
PRESETTING A STATION .................. 201
SELECTING A STATION ..................... 202
RADIO BROADCAST DATA
SYSTEM ............................................ 202
TRAFFIC ANNOUNCEMENT .............. 203
4. HD Radio™ TECHNOLOGY INFORMATION ......................... 204
USING HD Radio™
TECHNOLOGY.................................. 204
AVAILABLE HD Radio™ TECHNOLOGY.................................. 205
TROUBLESHOOTING GUIDE ............. 207
1AUDIO/VIDEO SYSTEM
OPERATION
AUDIO/VIDEO SYSTEM
5

207
1. AUDIO/VIDEO SYSTEM OPERATION
5
AUDIO/VIDEO SYSTEM
PRIUS_Navi_OM47805U_(U)
12.08.08 13:01
TROUBLESHOOTING GUIDE
ExperienceCauseAction
Mismatch of time align-
ment- a user may hear a
short period of program-
ming replayed or an echo,
stutter or skip.The radio stations analog
and digital volume is not
properly aligned or the sta-
tion is in ballgame mode.None, radio broadcast issue. A
user can contact the radio station.
Sound fades, blending in
and out.Radio is shifting between
analog and digital audio.
Reception issue, may clear-up as
the vehicle continues to be driven.
Touching “Analog” can force ra-
dio in an analog audio.
Audio mute condition when
an HD2/HD3 multicast
channel had been playing.The radio does not have
access to digital signals at
the moment.This is normal behavior, wait until
the digital signal returns. If out of
the coverage area, seek a new
station.
Audio mute delay when se-
lecting an HD2/HD3 multi-
cast channel preset.
The digital multicast con-
tent is not available until
HD Radio™ broadcast can
be decoded and make the
audio available. This takes
up to 7 seconds.
This is normal behavior, wait for
the audio to become available.
Text information does not
match the present song au-
dio.Data service issue by the
radio broadcaster.Broadcaster should be notified.
Complete the form;
www.ibiquity.com/automotive/
report_radio_station_experiences.
No text information shown
for the present selected fre-
quency.Data service issue by the
radio broadcaster.
Broadcaster should be notified.
Complete the form;
www.ibiquity.com/automotive/
report_radio_station_experiences.

314
2. ENTUNE OPERATION
PRIUS_Navi_OM47805U_(U)
12.08.07 17:59
IF A MESSAGE APPEARS ON THE SCREEN
When problems occur starting up the application player, a message will appear on
the screen. Referring to the table below to identify the problem, take the suggested
corrective action.
MessageDisplay conditionsCorrective action
“This feature is unavailable
during an emergency call.”Safety Connect is being im-
plemented.After Safety Connect is fin-
ished, perform the operation
again.
“This feature is unavailable
while transferring contacts.”Contacts are being trans-
ferred manually from the
phonebook.When the transfer of contacts
is complete, perform the op-
eration.
“There is a problem with the
Bluetooth* connection.
For troubleshooting
assistance, please visit
toyota.com or call 1-800-331-
4331.”
The cellular phone cannot be
connected.Refer to http://www.toyota.
com/entune/ to confirm if the
phone is compatible or not.
“This feature is unavailable
during a handsfree call.”A hands-free call is in
progress.After the hands-free call is fin-
ished, perform the operation.
“To use the services, an ac-
tive application needs to be
running on your phone. For
more information, please visit
toyota.com.”
The Entune application can-
not be connected to SSP.
Refer to http://www.toyota.com/entune/ to confirm if the
phone is SSP compatible or
not, and then activate the
Entune application.
“Communication error.
Please try again.”Communication was discon-
nected.After a few moments, retry
the operation.
*: Bluetooth is a registered tr ademark of Bluetooth SIG, Inc.