
5
When trouble arises
431
5-1. Essential information
CAUTION
■
Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelet and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
● Do not turn the engine switch off (vehicles without a smart key system) or
the “POWER” switch off (vehicles with a smart key system).
This may lead to accidents because the steering wheel will be locked and
you will not be able to operate the steering wheel.
● If the hybrid system is off, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing. This
may lead to accidents that cause serious injury or even death.
NOTICE
■To prevent causing serious damage to the transmission when towing
using a wheel-lift type truck
Never tow this vehicle from the rear with the front wheels on the ground.
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent causing serious damage to the transmission in emergency
towing
Never tow a vehicle from the rear with four wheels on the ground. This may
cause serious damage to the transmission.

5
When trouble arises
459
5-2. Steps to take in an emergency
If you have a flat tire
Remove the flat tire and replace it with the spare tire provided.
■Before jacking up the vehicle
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers.
■ Location of the spare tire, jack and tools
*: Jack handle, wheel nut wrench and towing eyelet
Jack
Spare tire
Tool bag*
Spare wheel
cushions
Luggage floor
cover

460 5-2. Steps to take in an emergency
Taking out the jackMove the driver seat to the front
most position.
Push the tabs in and remove the
cover by pulling it towards you.
For tightening
For loosening
STEP1
STEP2
STEP3

5
When trouble arises
465
5-2. Steps to take in an emergency
Lower the vehicle.
Firmly tighten each wheel nut
two or three times in the order
shown in the illustration.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
Stow the tire jack and all tools.
Stow the flat tire in the luggage
compartment as shown in the
illustration.
Stow the spare wheel cushions and luggage floor cover in the
luggage compartment.
STEP3
STEP4
STEP5
STEP6
STEP7

5
When trouble arises
487
5-2. Steps to take in an emergency
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the sur-
rounding area is clear to avoid striki ng other vehicles, objects or people. The
vehicle may also lunge forward or lunge back suddenly as it becomes free.
Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
NOTICE
■To avoid damage to the transmission and other components
●Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Shift the shift lever to P and set the parking brake. Stop the
hybrid system.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material under the tires
to help provide traction.
Restart the hybrid system.
Shift the shift lever to the D or R position and carefully apply
the accelerator to free the vehicle.STEP1
STEP2
STEP3
STEP4
STEP5

544 Alphabetical index
Child safetyAirbag precautions ................123
Child-protectors .......................67
Child restraint system............ 134
How your child should
wear the seat belt .................88
Installing child restraints ........ 138
Moon roof precautions .......... 104
Power window lock switch.......98
Power window precautions ... 100
Removed key battery precautions ......................... 401
Seat belt extender precautions ...........................92
Seat belt precautions ..............89
Seat heater precautions ........ 336
12-volt battery precautions ................. 379, 481
Cleaning Exterior .................................. 344
Interior ................................... 347
Seat belts .............................. 347
Clock ......................................... 187
Coat hooks ............................... 337
Condenser ................................ 373
Console box ............................. 323 Cooling system
Hybrid system overheating ... 482
Cord hook ................................. 270
Cruise control .......................... 215
Cup holders .............................. 327
Curtain shield airbags ............. 115
Customizable features ............ 518
Daytime running light system .................................... 204
Defogger Rear window ......................... 245
Side mirrors........................... 245
Dimension ................................ 492
Dinghy towing .......................... 236
Display Energy flow ............................. 35
Multi-information display ....... 185
Trip information ..................... 185
Warning message ................. 443
Do-it-yourself maintenance .... 358
D

545
Alphabetical index
Doors
Back door ............................... 71
Door lock .................... 47, 61, 65
Door windows ......................... 98
Rear door child protector ........ 67
Side doors .............................. 65
Side mirrors ............................ 96
Driver’s seat belt reminder
light ........................................ 435
Driving Break-in tips ......................... 149
Correct posture..................... 113
Procedures ........................... 148
Winter driving tips ................. 230
Eco drive mode ....................... 174
Electric power steering........... 219
Electronic key If the electronic key does
not operate properly ........... 475
Emergency flashers Switch ................................... 426
Emergency, in case of If a warning buzzer sounds ............................... 433
If a warning light turns on .............................. 433
If a warning message is
displayed ............................ 443
If the electronic key does not operate properly ........... 475
If the hybrid system will not start .............................. 471
If the shift lever cannot
be shifted from P ................ 473
If the vehicle becomes stuck................................... 487
If the vehicle 12-volt battery is discharged .......... 477 If you have a flat tire .............459
If you lose your keys .............474
If you think something is
wrong ..................................432
If your vehicle has to
be stopped in an
emergency ..........................488
If your vehicle needs to
be towed .............................427
If your vehicle overheats .......482
Engine
Compartment ........................366
Engine switch ................158, 162
Hood......................................362
How to start the hybrid system ........................158, 162
Identification number .............493
If the hybrid system will
not start ...............................471
Ignition switch................158, 162
Overheating...........................482
“POWER” switch ...................162
Engine coolant
Capacity ................................496
Checking ...............................371
Preparing and checking before winter .......................231
E

551
Alphabetical index
Switch
Cruise control ....................... 215
“ECO MODE” switch ............ 174
Emergency flasher switch .... 426
EV drive mode switch ........... 170
Engine switch ............... 158, 162
Fog light switch..................... 206
Hazard light switch ............... 426
Headlight switch ................... 202
Ignition switch ............... 158, 162
Light switches ....................... 202
Power door lock switch........... 65
“POWER” switch .................. 162
Power window switch ............. 98
Rear window wiper and
washer switch .................... 212
Steering wheel audio
switches ............................. 286
Window lock switch ................ 98
Wiper and washer ........ 208, 212
Tail lights Replacing light bulbs ............ 413
Switch ................................... 202
Wattage ................................ 501
Theft deterrent system Immobilizer system............... 110
Theft prevention labels ......... 112
Theft prevention labels ........... 112
Tire inflation pressure ............ 390
Tire information Glossary ............................... 512
Size ...................................... 508
Tire identification number ..... 507
Uniform tire quality grading ............................... 509 Tires
Chains ...................................230
Checking ...............................382
If you have a flat tire ..............459
Inflation pressure...................390
Inflation pressure sensor .......383
Information ............................505
Replacing ..............................459
Rotating tires .........................382
Size .......................................500
Snow tires .............................230
Spare tire...............................459
Tire pressure warning system ........................382, 435
Tools .........................................459
Total load capacity...................229
Towing Dinghy towing........................236
Emergency towing.................427
Trailer towing.........................235
TRAC .........................................219
Traction control........................219
Transmission Hybrid transmission...............173
If the shift lever cannot be shifted from P................. 473
Trip information .......................185
Trip meter .................................179
Turn signal lights Replacing light bulbs .............413
Switch....................................176
Wattage .................................501
USB memory ....................266, 274
T
U