When trouble arises5
425
5-1. Essential informationEmergency flashers ......... 426
If your vehicle needs to be towed ........................ 427
If you think something is wrong ............................. 432
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds ........................... 433
If a warning message is displayed........................ 443
If you have a flat tire......... 459
If the hybrid system will not start .......................... 471
If the shift lever cannot be shifted from P............ 473
If you lose your keys ........ 474
If the electronic key does not operate properly....... 475
If the vehicle 12-volt battery is discharged ...... 477
If your vehicle overheats ....................... 482
If the vehicle becomes stuck .............................. 487
If your vehicle has to be stopped in an
emergency ..................... 488
5
When trouble arises
441
5-2. Steps to take in an emergency
CAUTION
■Maintenance of the tires
Each tire, including the spare (if provided), should be checked monthly
when cold and inflated to the inflation pressure recommended by the
vehicle manufacturer on the vehicle
placard or tire inflation pressure
label (tire and load information label). (If your vehicle has tires of a differ-
ent size than the size indicated on the vehicle placard or tire inflation
pressure label [tire and load information label], you should determine the
proper tire inflation pr essure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire
pressure monitoring system (TPMS-ti re pressure warning system) that
illuminates a low tire pressure telltal e (tire pressure warning light) when
one or more of your tires is significantly under-inflated. Accordingly,
when the low tire pressure telltale (tire pre ssure warning light) illumi-
nates, you should stop and check your tires as soon as possible, and
inflate them to the proper pressure. Driving on a significantly under-
inflated tire causes the tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel effi ciency and tire tread life, and may
affect the vehicle's hand ling and stopping ability.
Please note that the TPMS (tire pressure warning system) is not a sub-
stitute for proper ti re maintenance, an d it is the driver's responsibility to
maintain correct tire pressure, even if under-inflation has not reached the
level to trigger illu mination of the TPMS low ti re pressure telltale (tire
pressure warning light).
Your vehicle has also been equipped with a TPMS (tire pressure warning
system) malfunction indicator to indi cate when the system is not operat-
ing properly. The TPMS (tire pressure warning system) malfunction indi-
cator is combined with the low tire pressure telltale (tire pressure
warning light). When the system det ects a malfunction, the telltale will
flash for approximately one minute an d then remain continuously illumi-
nated. This sequence will continue upon subsequent vehicle start-ups as
long as the malfunction exists. When the malfunction indi cator is illumi-
nated, the system may not be able to detect or signal low tire pressure
as intended.
476 5-2. Steps to take in an emergency
Firmly depress the brake pedal and check that is dis-
played on the multi-information display.
Press the “POWER” switch.
In the event that the “POWER” swit ch still cannot be operated, con-
tact your Toyota dealer.
■ Stopping the hybrid system
Shift the shift lever to P and press the “POWER” switch as you normally do
when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 399)
■ Changing “POWER” switch modes
Release the brake pedal and press the “POWER” switch in above.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( P. 164)
■ If the doors cannot be locked or unlocked by the smart key system
Lock and unlock the doors by the mechanical key or wireless remote contr\
ol.
■ When the electronic key does not work properly
Check if battery-saving mode is set. If it is set, cancel the function.
(P. 54)
STEP3
STEP4
STEP3
5
When trouble arises
483
5-2. Steps to take in an emergency
The coolant level is satisfactory if
it is between the “FULL” and
“LOW” lines on the reservoir.
Reservoir
“FULL”
“LOW”
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the hybrid system and turn the air conditioning system
on to check that the radiator cooling fan operates and to
check for coolant leaks from the radiator or hoses.
The fan operates when the air conditioning system is turned on
immediately after a cold start. Confirm that the fan is operating by
checking the fan sound and air flow. If it is difficult to check these,
turn the air conditioning system on and off repeatedly.
(The fan may not operate in freezing temperatures.)
If the fan is not operating: Stop the hybrid system im mediately and contact your
Toyota dealer.
If the fan is operating: Have the vehicle inspected at the nearest Toyota dealer.
STEP4
STEP5
STEP6
STEP7
5
When trouble arises
485
5-2. Steps to take in an emergency
Start the hybrid system and check for the multi-information
display.
If the message does not disappear:
Stop the hybrid system and c ontact your Toyota dealer.
If the message is not displayed: Have the vehicle inspected at the nearest Toyota dealer.
CAUTION
■To prevent an accident or injury when inspecting under the hood of
your vehicle
●If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot, caus-
ing serious injuries such as burns.
● Check that on the multi-information display and the “READY” indi-
cator are off.
● On hybrid vehicles, the gasoline engine may automatically start, or the
cooling fan may suddenly operate even if the gasoline engine stops. Do
not touch or approach rotating parts such as the fan, which may lead to fin-
gers or clothing (especially a tie, a scarf or a muffler) getting caught,
resulting in serious injury.
● Do not loosen the radiator cap while the hybrid system and radiator are
hot.
Serious injuries, such as burns, may result from hot coolant and steam
released under pressure.
STEP6
5
When trouble arises
487
5-2. Steps to take in an emergency
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the sur-
rounding area is clear to avoid striki ng other vehicles, objects or people. The
vehicle may also lunge forward or lunge back suddenly as it becomes free.
Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
NOTICE
■To avoid damage to the transmission and other components
●Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Shift the shift lever to P and set the parking brake. Stop the
hybrid system.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material under the tires
to help provide traction.
Restart the hybrid system.
Shift the shift lever to the D or R position and carefully apply
the accelerator to free the vehicle.STEP1
STEP2
STEP3
STEP4
STEP5
545
Alphabetical index
Doors
Back door ............................... 71
Door lock .................... 47, 61, 65
Door windows ......................... 98
Rear door child protector ........ 67
Side doors .............................. 65
Side mirrors ............................ 96
Driver’s seat belt reminder
light ........................................ 435
Driving Break-in tips ......................... 149
Correct posture..................... 113
Procedures ........................... 148
Winter driving tips ................. 230
Eco drive mode ....................... 174
Electric power steering........... 219
Electronic key If the electronic key does
not operate properly ........... 475
Emergency flashers Switch ................................... 426
Emergency, in case of If a warning buzzer sounds ............................... 433
If a warning light turns on .............................. 433
If a warning message is
displayed ............................ 443
If the electronic key does not operate properly ........... 475
If the hybrid system will not start .............................. 471
If the shift lever cannot
be shifted from P ................ 473
If the vehicle becomes stuck................................... 487
If the vehicle 12-volt battery is discharged .......... 477 If you have a flat tire .............459
If you lose your keys .............474
If you think something is
wrong ..................................432
If your vehicle has to
be stopped in an
emergency ..........................488
If your vehicle needs to
be towed .............................427
If your vehicle overheats .......482
Engine
Compartment ........................366
Engine switch ................158, 162
Hood......................................362
How to start the hybrid system ........................158, 162
Identification number .............493
If the hybrid system will
not start ...............................471
Ignition switch................158, 162
Overheating...........................482
“POWER” switch ...................162
Engine coolant
Capacity ................................496
Checking ...............................371
Preparing and checking before winter .......................231
E
550 Alphabetical index
Seat beltsAdjusting the seat belt .............84
Automatic Locking
Retractor (ALR).....................88
Child restraint system
installation ........................... 138
Cleaning and maintaining the seat belts ...................... 347
Emergency Locking Retractor (ELR).................... 88
How to wear your seat belt......84
How your child should
wear the seat belt .................88
Pregnant women,
proper seat belt use ..............90
Reminder light ....................... 435
Seat belt extenders .................89
Seat belt pretensioners ...........88
Seat cushion airbag ................. 115
Seat heaters.............................. 335
Seating capacity....................... 229
Seats Adjustment ..............................76
Adjustment precautions........... 76
Child seats/child restraint system
installation ........................... 138
Cleaning ................................ 347
Front seat adjustment .............76
Front seat adjustment precautions ...........................76
Head restraint..........................81
Properly sitting in the seat ..... 113
Seat heaters .......................... 335
Service reminder
indicators ............................... 182 Shift lever
If the shift lever cannot
be shifted from P ................ 473
Transmission......................... 173
Shift lock system ..................... 473
Side airbags ............................. 115
Side marker lights Replacing light bulbs ............. 413
Wattage................................. 501
Side mirror Adjusting and folding............... 96
Defogger ............................... 245
Smart key system Entry function .......................... 47
Starting the hybrid
system ........................ 158, 162
Spare tire
Inflation pressure .................. 500
Storage location .................... 459
Spark plug ................................ 497
Specifications .......................... 492
Speedometer ............................ 179
Steering
Column lock release ..... 160, 166
Steering wheel Adjustment .............................. 93
Audio switches ...................... 286
Stop lights Replacing light bulbs ............. 413
Wattage................................. 501
Storage feature ........................ 322
Storage precautions ................ 227
Stuck If the vehicle becomes stuck ................................... 487
Sun visors ................................ 330S